DESIGN THINKING | methods & tools
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Innovate by Re-Imagining

Innovate by Re-Imagining | DESIGN THINKING | methods & tools | Scoop.it
There are three ways to develop a disruptive innovation: find a 10X performance improvement, innovate the business model, or re-imagination. Here is a case study of how to use design thinking to achieve a radically re-imagined product.

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Anne Ricaud's curator insight, November 21, 2013 1:27 PM

ex intéressant sur l'observation en contexte client non seulement de l'usage produit mais de toute l'expérience (ici du patient au delà de l'utilisateur de l'équipement medical) pour identifier des idées d'amélioration du produit

DESIGN THINKING | methods & tools
Design Thinking is more than a method. It´s a mindset. www.denkpionier.de
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There’s no innovation agenda without design thinking

There’s no innovation agenda without design thinking | DESIGN THINKING | methods & tools | Scoop.it

It anticipates our needs, creates our experiences and tips the scales in a competitive global landscape. Never have design thinking, design practice and creative skills been as important to Canada’s future as they are now. Today, competitive success is determined by the ability to understand human needs and desires and to deliver richly imagined ways of addressing them. Many organizations recognize the importance of innovation, but they don’t know how to achieve it. The answer is design.

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Design Thinking: Empathy Maps

Design Thinking: Empathy Maps | DESIGN THINKING | methods & tools | Scoop.it
Empathy Maps help to rapidly put your team in the user’s shoes and align on pains and gains — whether at the beginning of a project or mid-stream when you need to re-focus on your user. Empathy Map…
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Download Our Guide to Service Blueprinting – ONE Design Community

Download Our Guide to Service Blueprinting – ONE Design Community | DESIGN THINKING | methods & tools | Scoop.it
Let’s be honest, we’re all crazy customers with high expectations. We live in the era of touchpoint proliferation, where we expect services to be available whenever and wherever we want them. But at…
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UX Design Resource Guide

UX Design Resource Guide | DESIGN THINKING | methods & tools | Scoop.it
Recommended tools, articles, services, products and resources used through a product UX design lifecycle and beyond including: This gem is an instant classic and introduction to IA (Information…
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The Brainstorm Session

The Brainstorm Session | DESIGN THINKING | methods & tools | Scoop.it
Wow, that was a long comic, huh? Well, good news–I’m not going to bore you even more with an essay. I’ll expand on my experience on group thinking on a different post. For the moment, it would be…
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What is the maker movement?

A brief history of the maker movement in America.

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Service Blueprints - Communicating the Design of Services

Service blueprints were first described by Lynn Shostack, a banking executive, back in 1982 in the Harvard Business Review. They’ve become popularized over the last few years as service design has grown as a profession. In addition to being useful in service design they are often used by operational management to gauge the efficiency of work within an organization.A service blueprint is, in essence, an extension of a customer journey map. A customer journey map specifies all the interaction
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Understand the Elements and Thinking Modes that Create Fruitful Ideation Sessions

Facilitating ideation sessions involves an understanding of human thinking and mental modes as well as a whole range of factors like creating the right environment and goals, which we’ll introduce you to here. “Ideation is the mode of the design process in which you concentrate on idea generation. Mentally it represents a process of ‘going wide’ in terms of concepts and outcomes. Ideation provides both the fuel and also the source material for building prototypes and getting innovativ
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Creative Facilitation: Tools, Tips and Models

Creative Facilitation: Tools, Tips and Models | DESIGN THINKING | methods & tools | Scoop.it
Eventbrite - Tools for Change presents Creative Facilitation: Tools, Tips and Models - Saturday, January 28, 2017 at Ontario Institute for Studies in Education (OISE), Toronto, Ontario. Find event and ticket information.
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Design thinking + design doing - A STUDY OF CREATIVE PRACTICE IN DESIGN STUDIOS

Design thinking + design doing - A STUDY OF CREATIVE PRACTICE IN DESIGN STUDIOS | DESIGN THINKING | methods & tools | Scoop.it
What does it mean to be a designer today? Find out more about the Design Thinking and Design Doing research study.
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Neil Stevenson on Establishing a Culture of Storytelling

Neil Stevenson on Establishing a Culture of Storytelling | DESIGN THINKING | methods & tools | Scoop.it
As an Executive Portfolio Director at IDEO Chicago, Neil Stevenson is passionate about advancing IDEO’s design thinking methodologies. Neil studied the human br
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Day I PLENARY II:Tim Brown about "Complexity - Impact on People and Organizations"

Tim Brown's speech at the 5th Global Peter Drucker Forum in Vienna. Tim Brown is CEO and president of IDEO. He frequently speaks about the value of desig
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Make Your UX Design Process Agile Using Google’s Methodology

In an age of tight resources and constrained finances companies are more reluctant than ever to commit to big design projects without a thorough understanding of their chances of success. Google has developed a methodology to make the design process fast and still offer valuable insight. Forget minimum viable products and focus on prototypes and build and test in a week!The Google Design Sprint Process Overview operates in a 5 phase process. Each phase takes approximately 1 day to perform (
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Methods by ideo

Methods by ideo | DESIGN THINKING | methods & tools | Scoop.it
Explore 24 methods to help you understand, define, make and release circular innovations. This guide is a collaboration between IDEO and the Ellen MacArthur Foundation.
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Storytelling + Design Thinking  – Story Design for Nonfiction

Storytelling + Design Thinking  – Story Design for Nonfiction | DESIGN THINKING | methods & tools | Scoop.it
There’s a wonderful moment in the third act of the 2012 biopic Hitchcock. The premiere of Psycho is nearing the infamous shower scene. Hitch, played by Anthony Hopkins, waits in the foyer, his ear…
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How to create a culture of design in your organisation

How to create a culture of design in your organisation | DESIGN THINKING | methods & tools | Scoop.it
I've recently been writing about design thinking, a hot topic this year.

Via Mario K. Sakata
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Management: Die Geschichte der Disruption

Management: Die Geschichte der Disruption | DESIGN THINKING | methods & tools | Scoop.it
Internet und Smartphone mögen unsere Wirtschaft revolutionieren. Doch selten sind solche bahnbrechenden Erfindungen, die breiten wirtschaftlichen Wandel anstoßen, nicht. In den vergangenen 250 Jahren gab es davon Dutzende. Ein Blick auf die wichtigsten disruptiven Technologien der Vergangenheit und Gegenwart, sowie ihre Gewinner und Verlierer.
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7 Simple Ways to Get Better Results from Ethnographic Research

The first step in any User Experience or Design Thinking process should involve getting to know your users. When starting a project from scratch or moving into a new market, you may not have any experience or a deep understanding of your users. Ethnographic research, such as user observation and interviews, will allow you to discover who your users really are, and the environments in which they live. It will provide great insights into the way that your users will interact with your product
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Use these powerful research techniques to understand what motivates your users - InVision Blog

Use these powerful research techniques to understand what motivates your users - InVision Blog | DESIGN THINKING | methods & tools | Scoop.it
In order to create meaningful solutions, we must understand the emotional range of our audience.
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IBM Design Thinking Field Guide - Download

IBM Design Thinking Field Guide - Download | DESIGN THINKING | methods & tools | Scoop.it
Bluemix Blog provides news, announcements and how-tos about the many services on the IBM Bluemix cloud platform, including IBM Watson, data analytics, and Cloudant.
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Why is design thinking suddenly so important?

Why is design thinking suddenly so important? | DESIGN THINKING | methods & tools | Scoop.it
Design thinking is one of the year's buzzphrases.

Via Christian Bartosik
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What's the Secret to a Perfect Customer Journey Map?

What's the Secret to a Perfect Customer Journey Map? | DESIGN THINKING | methods & tools | Scoop.it
A Customer Journey Map is essential for businesses to understand how the customers interact with them throughout their buyer's journey.
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New business model canvas for digital platforms

New business model canvas for digital platforms | DESIGN THINKING | methods & tools | Scoop.it

Via Oliver Durrer
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Service Design and Startups: This Lean Agile Design Thingything

The slides of a talk I gave at The Service Experience Conference 2016, in San Francisco, November 04, 2016. Some links from this presentation: Our book "This i…
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The Principles of Service Design Thinking - Building Better Services

Service design is all about taking a service and making it meet the user’s and customer’s needs for that service. It can be used to improve an existing service or to create a new service from scratch. In order to adapt to service design, a UX designer will need to understand the basic principles of service design thinking and be able to focus on them when creating services.The principles here are drawn from the design ethos of Design4Services, the organization that is committed to developin
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Three Ways To Make Your Entire Team More Creative

Three Ways To Make Your Entire Team More Creative | DESIGN THINKING | methods & tools | Scoop.it
Boosting your own creativity is one thing; changing how a group thinks is another. But these psychological findings may hold the key.
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