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Rescooped by Michael Sabah from Content Curation World
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Curate Your Thoughts and Ideas with Gingko


Via Robin Good
Michael Sabah's insight:

CoCreation Tool for Design Thinking

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Howard Rheingold's curator insight, September 3, 2013 4:35 PM

When I wrote Smart Mobs in 2001, I ended up with pages of text that I had culled, both quotes and my own drafts. I highlighted key passages and then underlined the core of the key passages. I arranged the pages in stacks of related material and created indexes for the stacks on index cards. Then I shuffled the stacks around on my desk. Scrivener has a useful index card view. Gingko combines mindmapping with indexcarding. When trying to organize complex, clumping collections of info, this could be a useful infotention tool -- I haven't tried it yet. 

M. Edward (Ed) Borasky's comment, September 3, 2013 4:57 PM
Hypercard lives!
Ignasi Alcalde's curator insight, September 4, 2013 4:58 AM

A explorar

DESIGN THINKING | methods & tools
Design Thinking is more than a method. It´s a mindset. www.denkpionier.de
Curated by Michael Sabah
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Rescooped by Michael Sabah from UXploration
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10 Tips for Writing Good User Stories

10 Tips for Writing Good User Stories | DESIGN THINKING | methods & tools | Scoop.it
User stories are probably the most popular agile technique to capture product functionality: Working with user stories is easy. But writing good stories can be hard. The following ten tips help you create good stories.

Via Mario K. Sakata
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Romain MAZUIR's curator insight, December 16, 6:03 PM

Tips to remember how writing US #H2MWP

Rescooped by Michael Sabah from Design-Thinking (Business DNA)
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SAPVoice: How Design Thinking Drives Competitive Advantage

SAPVoice: How Design Thinking Drives Competitive Advantage | DESIGN THINKING | methods & tools | Scoop.it

By Sam Yen, Chief Design Officer, SAP We live in a world of unprecedented opportunity and possibilities. That’s good news.


Via A. Kosuke
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Rescooped by Michael Sabah from DESIGN Thinking Review
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Mapping Experiences and Orchestrating Touchpoints


Via Len Netti
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willdonovan's curator insight, March 4, 10:02 PM

Very timely!!

Mike Donahue's curator insight, March 29, 10:21 AM

I wish I could have attended this workshop. The slides contain a great deal of good info to get someone started, at least considering, doing experience maps.

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Making jobs-to-be-done actionable / Service Design Drinks

What do people use a service for? What problem are they trying to solve? This edition of Service Design Drinks introduced to a tool based on the increasingly p…
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Designing with Customer Journey Mapping by DesignThinkers Group

The Customer Journey Mapping methodology will help businesses in the service industry unleash collaborative creativity and come up with innovative new service concepts. DesignThinkers Group is a community organisation with creative multidisciplinary teams in 12 countries. We train, develop and facilitate creative multidisciplinary teams and communities to drive positive change. www.designthinkersgroup.com
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Rescooped by Michael Sabah from Be Agile, Be Human
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Planning to Introduce scrum and need a short video?

Planning to Introduce scrum and need a short video? | DESIGN THINKING | methods & tools | Scoop.it
There’s lots of scrum and agile fewer than 10 min videos out there. The thing is that each are presenting scrum or agile from a deferent angel. Some are more scoped on the project aspects , others on mindset or team aspects and such. Obviously when you introduce scrum and you want to introduce it using an online video it will be best to pick the one video that speaks the best your audience.
Here are few videos I have collected if you need to present scrum under 10 minutes and looking for a good

Via Stefano Porro
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Stefano Porro's curator insight, November 26, 2:55 AM

Very interesting (and funny) videos gathered by @ShirlyRonenRL to explaing #Agile #Scrum. 

Rescooped by Michael Sabah from Ideas, Innovation & Start-ups
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33 Cool Apps Help Startups Create Visual Marketing

33 Cool Apps Help Startups Create Visual Marketing | DESIGN THINKING | methods & tools | Scoop.it

We have put together a list of tools that can help you create amazing visual content like infographics, memes, gifs, etc. Must read for every online marketer.


Via Martin (Marty) Smith, Justin Jones
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Marc Kneepkens's curator insight, November 19, 1:32 PM

A wealth of information.

Rescooped by Michael Sabah from Designing design thinking driven operations
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When Digital becomes Human

There is an urgent need for an extreme transformation of the customer relationship. Customers live in a world of self service, big data, customer automation an…


Via Fred Zimny
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Service Design Explained

Service Design Explained | DESIGN THINKING | methods & tools | Scoop.it
Service design can drastically improve the way people interact with your brand. But sometimes it’s not that simple to visualize or understand what it means for your or where to start. The infographic below helps visualize and help explain the …
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Rescooped by Michael Sabah from Tourism Storytelling
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Storytelling Workbook:

Most of today’s content strategies involve publishing hundred of bits of content per month across social networks, without any cohesive story or narrative behind the content. These random pieces of information tell a story to your fans and customers, whether intended or not. 

Are you telling the right brand story? This hands-on session will help you: 
· Identify the genre or type of story that you want to tell 
· Develop a monthly story arc in your content calendar 
· Create compelling, interesting characters your customers will want to engage 
· Invite your customers to be in your story 
· Frame your story within the Facebook Timeline layout 

Presented by Liveworld at SXSW Interactive 2013

Access the presentation at http://www.slideshare.net/LiveWorldInc/sxsw-social-storytelling-presentation


Via Kim Zinke (aka Gimli Goose), Andrea Rossi
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Kim Zinke (aka Gimli Goose)'s curator insight, March 17, 2013 2:19 AM

To view the complete workbook and presentation, you'll need to provide your email address.

Rescooped by Michael Sabah from Designing design thinking driven operations
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Design Thinking Workshop - By the people for the people

This workshop had 5 main goals: 1) Overview about design thinking 2) Understand a bit about how our mind works through the 30 circles exercise 3) Work deep on …


Via Fred Zimny
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Art Jones's curator insight, November 10, 12:53 PM

This slide deck takes you through the steps of the DESIGN THINKING process. It's well worth the time it takes to cycle thru the 64 slides.


#Innovate 

#Create 

Rescooped by Michael Sabah from Ideas, Innovation & Start-ups
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15 Ways to Test Your Minimum Viable Product

15 Ways to Test Your Minimum Viable Product | DESIGN THINKING | methods & tools | Scoop.it

Once you have determined the hypotheses you need to test with your MVP, here are some of testing techniques you can use to get reliable data from users.


Via Justin Jones
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Veryday academy masterclass service design oct 6 2014

This is Veryday’s take on creating value with service design as it was shared at a masterclass in connection with the Service Design Conference in Stockholm, O…
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Rescooped by Michael Sabah from Designing design thinking driven operations
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The Digital Customer Journey

The Digital Customer Journey - how internet changes customer behaviour. First we change technology, then technology changes us. The ICT revolution makes inform…

Via Fred Zimny
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Rescooped by Michael Sabah from DESIGN Thinking Review
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Service Design Toolkit

The tools presented here are a means for you to analyze your thoughts. By seeking the answers to their questions, you may realize something essential about your business, your customers' needs and their value determination process.


Via Len Netti
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The Trouble With Design Thinking

The Trouble With Design Thinking | DESIGN THINKING | methods & tools | Scoop.it
In a new book, Fahrenheit 212's Mark Payne chides companies for their approach to design thinkingand suggests a different approach.
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How to Apply Design Thinking in Class, Step By Step

How to Apply Design Thinking in Class, Step By Step | DESIGN THINKING | methods & tools | Scoop.it
For educators ready to try the idea of design thinking, you'll be glad to know it does not require extensive transformation of your classroom. That said, it can be a transformative experience for all involved. Here, we try to answer your questions about the different integrating components of a design learning experience into familiar, pre-existing scenarios that play out in every school.
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Rescooped by Michael Sabah from Creativity Scoops!
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How to be more creative in seconds!

Download creative image: https://richardwiseman.files.wordpress.com/2014/11/creative.pdf Buy the book (UK): http://goo.gl/9JaJx3 Buy the book (USA): http://goo.gl/0lGtDR Intro and outro animations...

Via Creativity For Life
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Amazing simple Idea.

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My take on Design [Thinking]

Over the last couple of years I've talked a lot on Design Thinking, Design in general and Service Design. This presentation is my incomplete story on the topic…
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Strategic Design Practice -- Animation Film - YouTube

In a globalized, competitive world, creativity and innovation are determining factors in creating sustainable growth and facilitating change. VIA Design + Bu...
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Rescooped by Michael Sabah from Designing design thinking driven operations
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Persona Driven Keyword Research

Spoiler Alert: It’s in disarray


Via Pedro Da Silva, massimo facchinetti, John van den Brink, Fred Zimny
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Rescooped by Michael Sabah from MentalBusiness
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Start With Why | Simon Sinek on TED talk

Simon Sinek discusses the principal behind every successful person and business. A simple but powerful model for how leaders inspire action, starting with a golden circle and the question "Why?"


Via Thomas Menk
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Rescooped by Michael Sabah from Video Infographics Showcase
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The solution? STOP and THINK

Jr Canest did a great job in this experimental video in which he uses motion typography, and a fast-paced, stark sequence of short, strong cuts. 


Via Robin Good
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janlgordon's comment, January 16, 2012 5:26 PM
Great message, thanks for sharing this!
Rescooped by Michael Sabah from Designing design thinking driven operations
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The Longest Lasting Emotions In Customer Experience

The Longest Lasting Emotions In Customer Experience | DESIGN THINKING | methods & tools | Scoop.it
The Longest Lasting Emotions In Customer Experience. Recent research published in the journal: Motivation and Emotion shows which emotions last the longest and why. We explore what this means for customer service and customer experience leaders.

Via beyondthearc, Fred Zimny
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Laura Gruici's curator insight, December 1, 2:36 PM

What someone ruminates over holds the emotion longer.  Sadness is the longest held emotion, however joy is pretty close.  What do we do to follow-up to keep the participant thinking in the right direction?

Paula King, Ph.D.'s curator insight, December 2, 10:34 AM

Cool research.  My experience with customer experience confirms this study.  

Florence Rigneau's curator insight, December 11, 8:02 AM

Pour établir votre proposition de valeur, viser à solutionner les "pains" de vos clients en priorité car les émotions de tristesse, haine, anxiété, déception et désespoir persistent plus longtemps que la plupart des autres émotions.

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Better Product Definition with Lean UX and Design Thinking

BETTER PRODUCTDEFINITION WITHLEAN UX &DESIGN THINKINGCrisp - May 2013

Via Mario K. Sakata
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