User stories are probably the most popular agile technique to capture product functionality: Working with user stories is easy. But writing good stories can be hard. The following ten tips help you create good stories.
The Customer Journey Mapping methodology will help businesses in the service industry unleash collaborative creativity and come up with innovative new service concepts. DesignThinkers Group is a community organisation with creative multidisciplinary teams in 12 countries. We train, develop and facilitate creative multidisciplinary teams and communities to drive positive change. www.designthinkersgroup.com
There’s lots of scrum and agile fewer than 10 min videos out there. The thing is that each are presenting scrum or agile from a deferent angel. Some are more scoped on the project aspects , others on mindset or team aspects and such. Obviously when you introduce scrum and you want to introduce it using an online video it will be best to pick the one video that speaks the best your audience. Here are few videos I have collected if you need to present scrum under 10 minutes and looking for a good
Service design can drastically improve the way people interact with your brand. But sometimes it’s not that simple to visualize or understand what it means for your or where to start. The infographic below helps visualize and help explain the …
Most of today’s content strategies involve publishing hundred of bits of content per month across social networks, without any cohesive story or narrative behind the content. These random pieces of information tell a story to your fans and customers, whether intended or not.
Are you telling the right brand story? This hands-on session will help you: · Identify the genre or type of story that you want to tell · Develop a monthly story arc in your content calendar · Create compelling, interesting characters your customers will want to engage · Invite your customers to be in your story · Frame your story within the Facebook Timeline layout
The tools presented here are a means for you to analyze your thoughts. By seeking the answers to their questions, you may realize something essential about your business, your customers' needs and their value determination process.
For educators ready to try the idea of design thinking, you'll be glad to know it does not require extensive transformation of your classroom. That said, it can be a transformative experience for all involved. Here, we try to answer your questions about the different integrating components of a design learning experience into familiar, pre-existing scenarios that play out in every school.
The Longest Lasting Emotions In Customer Experience. Recent research published in the journal: Motivation and Emotion shows which emotions last the longest and why. We explore what this means for customer service and customer experience leaders.