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Curate Your Thoughts and Ideas with Gingko


Via Robin Good
Michael Sabah's insight:

CoCreation Tool for Design Thinking

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Howard Rheingold's curator insight, September 3, 2013 4:35 PM

When I wrote Smart Mobs in 2001, I ended up with pages of text that I had culled, both quotes and my own drafts. I highlighted key passages and then underlined the core of the key passages. I arranged the pages in stacks of related material and created indexes for the stacks on index cards. Then I shuffled the stacks around on my desk. Scrivener has a useful index card view. Gingko combines mindmapping with indexcarding. When trying to organize complex, clumping collections of info, this could be a useful infotention tool -- I haven't tried it yet. 

M. Edward (Ed) Borasky's comment, September 3, 2013 4:57 PM
Hypercard lives!
Ignasi Alcalde's curator insight, September 4, 2013 4:58 AM

A explorar

DESIGN THINKING | methods & tools
Design Thinking is more than a method. It´s a mindset. www.denkpionier.de
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The NEW IDEO Design Kit

The NEW IDEO Design Kit | DESIGN THINKING | methods & tools | Scoop.it
Design Kit is IDEO.org's platform to learn human-centered design, a creative approach to solving the world's most difficult problems.
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Really fantastic design kit

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Servicedesign-goes-agile-service-experience-camp-14

Why service design is a perfect match with agile software development
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Rescooped by Michael Sabah from Service & Interaction Design Thinking
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Service Design: Internal Processes for Great Customer Experiences - User Experience Magazine

Service Design: Internal Processes for Great Customer Experiences - User Experience Magazine | DESIGN THINKING | methods & tools | Scoop.it
User Experience Magazine - The Magazine of the User Experience Professionals Association

Via Tom Van Looy
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Rescooped by Michael Sabah from Designing design thinking driven operations
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service experience summit shanghai 2014 stefan moritz

service experience summit shanghai 2014 stefan moritz | DESIGN THINKING | methods & tools | Scoop.it

Customer Experience is the next frontier for differentiation, value creation and growth. Everything is more connected and complex than ever. New customer expe…


Via Fred Zimny
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Fred Zimny's curator insight, August 30, 1:13 PM
One of the many frontiers and one of the essential
Rescooped by Michael Sabah from Designing design thinking driven operations
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The Science of Happy Design #sxsw15

So much of the news about technology tells us that the Internet makes us anxious, our smartphones take us out of the present moment, and social media ensnares …


Via Fred Zimny
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Fred Zimny's curator insight, August 24, 4:55 AM
it is what you do with tech, no what tech does with you and us
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Customer Journey Maps - Whiteboard Friday

Customer Journey Maps - Whiteboard Friday | DESIGN THINKING | methods & tools | Scoop.it
The experiences our customers have throughout the buying process are windows into the effectiveness of our businesses, and in today's Whiteboard Friday, MozCon 2014 speaker Kerry Bodine shows us how to capture them through customer journey mapping.
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Introduction to Codesigning Services

Slides from my lecture for BA students at Parsons New School for Design.
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Fred Zimny's curator insight, August 25, 1:03 PM

Is service not always a matter of co

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The 7 Models of #Storytelling for Brands - #digitalstorytelling

The 7 Models of #Storytelling for Brands - #digitalstorytelling | DESIGN THINKING | methods & tools | Scoop.it
Back in 2004 Christopher Booker finished writing a book that he had been working on for 34 years. It was a quest to study all the great stories ever told, and to see what they had in common so that

Via José Carlos, Andrea Rossi
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Tim Brook's curator insight, August 18, 4:47 PM

Not sure what my story should be though...

Jens Peter Madsen's curator insight, August 19, 3:44 AM

looks very good i´ll come back for that article

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Why Perfection is a Hopelessly Imperfect Strategy (Products)

Traditionally, companies have tried to make a product perfect in all aspects, to gain mind and market share. While the intent in itself is noble, the outcome u…

Via Alexander Crépin
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Using Co-creation to Make Design Solutions that Work (EuroIA 2013, Ed…

As UX designers, simply crafting a beautiful solution and presenting it well is not enough. Getting it accepted by and sold to a client is the true challenge! …
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Service Design Breakfast - How to fail in service design

In Reima's experience, designing services is critically dependent on testing out the design ideas with real customers. Even the best of ideas of ten fail when …
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The Little Blue Book of Social Transformation

Now is the time to get serious about social and put your business fully on the path to becoming a socially connected enterprise. This free ebook will show you how to get there with 20 short—but impactful—principles, like: 

- Laying the groundwork for social success 
- Turning weak ties into strong connections 
- Creating a social listening center 
Attracting new fans with social experiences 

Soon you’ll be on the road to forging deeper relationships with customers and employees and greater relevance with social and traditional customers alike.


Via Brian Yanish - MarketingHits.com, Fred Zimny
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MONICA LOPEZ SIEBEN's curator insight, August 10, 7:41 AM

Transformación social, una misión de las empresas. Una buena guía para conseguirlo.

massimo scalzo's curator insight, August 16, 10:48 AM

That's required reading...

 

Ron Baker's curator insight, August 17, 5:50 PM

A solid primer for social media integration in your company

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Shaping the Organisations of the Future by Louise Downe

Platform Design -- shaping the organisations of the future by Louise Downe - Engine Service design often involves creating a network of people and things tha...
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Co-Design - more than post-its and goodwill

Our presentation to the ACT Youth Affairs Conference 2013
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Lisa Lindström -- The Design in Service Design - YouTube

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5 Strategies to Elevate Design Thinking In Your Organisation

The traditional role of UX is to fight for the user by designing usable and functional software. But in the age of the 'Internet of Things' every experience of…
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Buying into service design

a presentation Erik Roscam Abbing did for 'the web and beyond' on how service design should combine design and business thinking, insights and metrics, money a…
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Rescooped by Michael Sabah from La bibliothèque du Design Thinking de l'École des Ponts
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Hangouts for Entrepreneurs: Lean Startup Meets Design Thinking in 10 Minutes - YouTube

Eric Ries of The Lean Startup and Tim Brown, CEO of the famed design firm IDEO discuss their respective philosophies and how they can be used by entrepreneur...

Via Paris Est d.school - Bibliothèque de l'Ecole des Ponts ParisTech
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Driving Corporate Innovation: Design Thinking vs. Customer Development

Driving Corporate Innovation: Design Thinking vs. Customer Development | DESIGN THINKING | methods & tools | Scoop.it
Startups are not smaller versions of large companies, but interestingly we see that companies are not larger versions of startups. I’ve been spending some time with large companies that are interes...
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Designing for the Back Office – Service Design Drinks Berlin

What’s happening behind a service’s curtains? This edition of Service Design Drinks was hosted at SAP. Their designers Marion Fröhlich and Mauro Rego talked ab…
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A Conversation on Service Design with Airbnb, Good Eggs and Lyft. - YouTube

On August 6, 2014 design leaders from AirBnB, Lyft and Good Eggs, along with hundreds from the Bay Area design community, convened for a panel discussion on ...

Via Fred Zimny
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User customer Human

Presentation at the Interactieve Vielfalt in Bremen, 2013. User, customer and human mindsets can coexist at the same time. This causes misunderstanding between…
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9 Creative Storytelling Methods

9 Creative Storytelling Methods | DESIGN THINKING | methods & tools | Scoop.it

 

 


Via The Digital Rocking Chair, Creativity For Life
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The Digital Rocking Chair's curator insight, August 11, 4:17 AM


Eli Epstein:  "When an author set out to tell a story in years past, he or she typically did so on paper, a typewriter or by typing at a computer. But today, storytellers find imaginative ways to share their ideas with interactive and visual elements. On modern mediums like Twitter, Vine, YouTube and other mobile applications, storytellers are crafting tales in ways that would have been unfathomable a decade ago."

Christophe Peckeu's curator insight, August 11, 7:58 AM

add your insight...

 

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Introduction to Codesigning Services

Slides from my lecture for BA students at Parsons New School for Design.
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Using Your Touchpoint Map as a Customer Experience & Brand Standards Training Tool | Touchpoint Dashboard

Using Your Touchpoint Map as a Customer Experience & Brand Standards Training Tool | Touchpoint Dashboard | DESIGN THINKING | methods & tools | Scoop.it

Using Your Touchpoint Map as a Customer Experience & #Brand Standards Training Tool | http://t.co/qcl7UUPg5q #journeymap #custexp #empexp


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