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DESIGN THINKING | methods & tools
Design Thinking is more than a method. It´s a mindset. www.denkpionier.de
Curated by Michael Sabah
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Complex systems design: Design Thinking

Design thinking is a design process that enables us to solve complex problems. It combines deep end-user experience, systems thinking, iterative rapid protot...

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Why Design Needs Entrepreneurship (and Entrepreneurship Needs Design)

Why Design Needs Entrepreneurship (and Entrepreneurship Needs Design) | DESIGN THINKING | methods & tools | Scoop.it
In my opinion, there are two conversations that are a waste of time. One is "should designers learn to code". The other is, "should designers learn the language of business." The first is easy to a...

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Design Thinking Method Cards

DTHSG.COMEstablished in 2005. Prototyping since back then.

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Design thinking powerpoint

A summarized presentation from the book: Design Thinking; BUSINESS INNOVATION

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Is Service Design the new Marketing?

Is Service Design the new Marketing? | DESIGN THINKING | methods & tools | Scoop.it
To create and sell good products is not enough. The task today is much more complex. (Is Service Design the new Marketing? http://t.co/EytZZYp25J)

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2014 SAP TechEd Students Briefing on Design Thinking and Customer-Cen…

A brief overview of how Design Thinking (DT) is an integral part of "Customer-Centered Product Innovation", an approach that besides DT comprises Customer Co-I…
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Design Thinking - Future of Digital

#futureofdigital Key themes: #1 We must kill digital strategy, in fact kill digital all together, and eat the organisation. #2 We're all running I.T. businesse…
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Service design Wörterbuch (german language)

SERVICE DESIGN EIN KLEINES VOKABULARIUM Oberösterreich Tourismus Sylvia Prunthaller Service Designerin Freistädter Straße 119, 4041 Linz, Austria Tel.: +…
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The Business Model Canvas

Alar Kolk President, European Innovation Academy


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All You Need To Know About Customer Journey Mapping - Smashing Magazine

All You Need To Know About Customer Journey Mapping - Smashing Magazine | DESIGN THINKING | methods & tools | Scoop.it
A customer journey map tells the story of the customer’s experience: from initial contact, through the process of engagement and into a long-term relationship. It may focus on a particular part of the story or give an overview of the entire experience. What it always does is identify key interactions that the customer has with the organization. It talks about the user’s feelings, motivations and questions for each of these touchpoints.
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Tom Peters: Design is everything - YouTube


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CX Journey Mapping Toolkit

On this page, you'll find all of the CX Journey Mapping tools, materials, and guides that we're developing -- everything you need to introduce your teams to this powerful approach for customer-cent...
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How It Works: Design Thinking [IBM Think Academy]

Trying to solve a problem or find better ways of getting work done? Get familiar with IBM Design Thinking and Agile. For more information on IBM Design Think...


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Inside BCG's Smart Simplicity Approach

Today’s leaders are poorly served by conventional management theories and practices. Instead of helping executives manage the growing complexity of business, t…

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+300 Awesome Free Things for Entrepreneurs and Startups ** GREAT STUFF **

+300 Awesome Free Things for Entrepreneurs and Startups - Startups, Wanderlust & Life Hacking - Medium
A Massive List of Free Stuff Made by Awesome People
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The Process of DESIGN THINKING

The Process of DESIGN THINKING Kentaro MORITA Department of Industrial Design School of Design

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LEAN versus Customer Experience Management

LEAN versus Customer Experience Management | DESIGN THINKING | methods & tools | Scoop.it
The greatest customer focused companies have come a long way since the time of classic LEAN approach to create customer value – luckily for us customers.“The original core idea behind LEAN is to maximize customer value while minimizing waste. Simply put, LEAN means creating more value for customers with fewer resources.A LEAN organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste” – quote LEAN Enterprise
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Empathy mapping workshop for UX Australia - Experience Strategy 2014

JUST ADDED AUDIO FROM THIS PRESENTATION: http://www.uxaustralia.com.au/experiencestrategy-2014/audio/mike-biggs-empathy-maps.mp3 Step one in creating an Experi…
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Design von Service Systemen (german language)

Designer kümmern sich um die Ästhetik unserer gestalteten Umwelt, um Formen und Farben, um das Besondere und kunstvoll Ambitionierte. Dieses Missverständnis he…
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CX Design and Journey Mapping for Social Thinkers

CX DESIGN . Journey Mapping for Social Thinkers@jkembel@mikealber#cxdesign #bsw12
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Choose the Right Innovation Method at the Right Time - HBR

Choose the Right Innovation Method at the Right Time - HBR | DESIGN THINKING | methods & tools | Scoop.it

The four stages of innovation require different tools.


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Rescooped by Michael Sabah from denkpionier | MAGAZIN
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25 Disruptive Technology Trends 2015 - 2016

Brian Solis explores some of the biggest technology trends and possible twists on the horizon for 2015 and 2016. Topics include cyber security, mobile payments…

Via Dr. Michael Hartschen, Michael Sabah
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Dr. Michael Hartschen's curator insight, January 11, 5:10 PM

Technologieinnovationen, welche unsere Gesellschaft und Produkte in den kommenden Jahren verändern können. Und vieles findet in der digitalen Welt statt.

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Designing the Organization from Service Design Perspective

Designing the Organization from Service Design Perspective | DESIGN THINKING | methods & tools | Scoop.it
An inside look at 2 User Experiences that constitute the basis of Service
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Design Thinking Method Cards (Beta 1.0)

This set of method cards introduces briefly the design thinking approach. It explains the design process as well as the prototyping phases of design thinking …
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