Design Thinking
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Design Thinking
Design thinking and lean approaches to wicked problems
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Interviewing for Introverts

Interviewing for Introverts | Design Thinking | Scoop.it
Interviews are one of my favorite things in the qualitative toolkit. They weren't always. Working at a research institute I've gotten to hear a lot of interviews, and they have pretty much always b...
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Back to the drawing-board

Back to the drawing-board | Design Thinking | Scoop.it
THE office looks like a cross between a Starbucks and a youth club. Bicycles are piled high in racks; there is a ping-pong table in a corner. Young people sit at...
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How to use #designthinking and #service design n public sector

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Productivity in the Modern Office: A Matter of Impact - Knowledge@Wharton

Productivity in the Modern Office: A Matter of Impact - Knowledge@Wharton | Design Thinking | Scoop.it

Via Fred Zimny
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Fred Zimny's curator insight, May 9, 2013 2:42 PM

Was it not more than 50 years ago that management guru Peter Drucker st wrote about the difficulty of defining and measuring the productivity of knowledge workers? A\

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Wicked problems and the (re)design of government

Wicked problems and the (re)design of government | Design Thinking | Scoop.it
One senses a seismic shift taking place in the evolution of a complex interplay between design, innovation and government — particularly when applied to the vexing issues of delivering better gove
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Coup d’état: Radically rethinking public services | Accenture Outlook

Coup d’état: Radically rethinking public services | Accenture Outlook | Design Thinking | Scoop.it
As they attempt to square public service demand against supply, governments worldwide must do more, better, with less. To be successful, they need to overthrow old ideas and embrace the next generation of tools and ways of working.

Via Fred Zimny
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10 Ways that Design Thinking Can Save Government

10 Ways that Design Thinking Can Save Government | Design Thinking | Scoop.it
Observing human behavior in order to lead to breakthrough innovations that solve problems.
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Don't Be Afraid to Rethink Your Services

Kamalini Ramdas, London Business School professor, suggests four ways companies can become more efficient.

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Super livre à lire! NICOLAS SOULIER - reconquérir les rues

Super livre à lire! NICOLAS SOULIER -  reconquérir les rues | Design Thinking | Scoop.it

pourquoi reconquérir nos rues? Parce que c’est là que se joue, sans qu’on en soit toujours conscient, une grande partie de la qualité de la vie dans une ville ou un village. Il y a des rues où l’on se sent bien, des rues vivantes - sans forcément être commerçantes - où l’on se dit qu’on aimerait bien habiter et élever nos enfants. Et puis il y a des rues qui, à l’inverse, nous semblent mornes, stériles, désertes, et qui malheureusement sont devenues plutôt la norme dans notre pays.


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What? Design Thinking?

It’s no longer enough simply to outperform the competition; to thrive in a world of ceaseless and rapid change, business people have to out-imagine the competition as well. They must begin to think-to become-more like designers.

--Roger Martin, Dean of the Rotman School of Management

 

Design thinking best describes a specific approach to innovation. It is an approach largely ignored by business professionals, educators, and even many designers. It isn't the exclusive realm of designers but a necessary skill that anyone can and should learn to achieve successful innovation.

 

- Design thinking starts with empathy.

- Design thinking is multidisciplinary and collaborative. Design thinking applies multiple lenses to a problem. Design thinking synthesises information across multiple disciplines and isn't the realm of a single specialist.

- Design thinking is iterative and visual.

 

Ideas are powerful things. Good ideas can make an organisation. Bad ideas can break one. Design thinking is the process that provides context for your innovation efforts. Design thinking enables more successful innovation.

 

"I have always thought design was 98% common sense and 2% aesthetics. It's the same for business except the magic ingredient is vision. Design and business are totally interlinked and one cannot run one without the other."

--Sir Terence Conran


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Why Innovation Needs Design Thinkers

Why Innovation Needs Design Thinkers | Design Thinking | Scoop.it
Why couldn’t Facebook develop their own photo sharing solution — for less than $1B. And why didn’t Kodak or Polaroid come up with this idea first?

 

Instagram is a classic example of design thinking – the missing ingredient in most innovation processes.

 

Managers are trained as decision thinkers. When faced with a problem they define objectives, review options, analyze data and calculate ROI in order to make the best decision. Design thinkers take a different approach; they believe that if you uncover the right option, the decision will become obvious. Design thinkers ask questions such as: “How do we know these are the best options?” and “What if anything were possible?”

 

Design thinkers offer new tools for business strategists, such as the customer experience map – for discovering new market opportunities – and the business model canvas – for finding new ways to make money.

 

The best practice of growth companies is to incorporate these tools into a four-step innovation process:

 

1. Observe customers to uncover new problems (customer mapping)

2. Create new solutions (ideation, business model canvas)

3. Prototype and learn in the market (lean development)

4. Implement the best ideas (get to market and keep learning)


Via Len Netti, tobibiko
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What Innovation Tools Are The Most Popular: Lean Startup, Business Model Canvas, Disruptive Innovation ..?

What Innovation Tools Are The Most Popular: Lean Startup, Business Model Canvas, Disruptive Innovation ..? | Design Thinking | Scoop.it
Today, more than ever, companies looking to create new growth have tools at their hand to help reduce risk and increase the odds of success. The Google Trends chart above shows a selection of "The ...
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Le partage de bureau : entre volonté d'innovation et amélioration de la qualité de vie | L'Atelier: Disruptive innovation

Le partage de bureau : entre volonté d'innovation et amélioration de la qualité de vie | L'Atelier: Disruptive innovation | Design Thinking | Scoop.it
Auparavant favorisé pour son aspect économique, le partage de bureau prend maintenant d'autres formes et vise désormais les startups et entrepreneurs indépendants pour faire émerger l'innovation.

Via stephanie vincent
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April 18, 2013 - Design Thinking | Thoughts by Tim Brown

April 18, 2013 - Design Thinking | Thoughts by Tim Brown | Design Thinking | Scoop.it
The Powers of Ten by Charles and Ray Eames is a wonderful reminder of one of the most important principles in design—reframing the question.

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Redesigning Public Services Inquiry: Report

Redesigning Public Services Inquiry: Report | Design Thinking | Scoop.it

In the context of politics and governing, the word ‘design’ is applied liberally – the design of legislation, the design of policy, the design of public services – with little thought as to the significance of the word itself. Here we shift our focus to that word ‘design’, and explore its potential for creating cost-effective public services in the 21st century. Part-polemic, part-manual, this report is the culmination of a nine month inquiry,and our response to a substantially increased appetite for more information on the subject of design in public services.


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Deloitte | Design as a Discipline | Design should be much more than a project phase

Design is already part of the IT vocabulary. Functional design. Technical design. Detail design. User interface (UI) design. And, more recently, user exper
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Transformation des organisations – 22ème Journée de Rencontre de l’OT » OT Lab

Transformation des organisations – 22ème Journée de Rencontre de l’OT » OT Lab | Design Thinking | Scoop.it
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Designer Fund And The White House Challenge You To Redesign The Electronic Medical Record | TechCrunch

Designer Fund And The White House Challenge You To Redesign The Electronic Medical Record | TechCrunch | Design Thinking | Scoop.it
Hey designers! You could build another app. Or you could save some lives by entering the White House's Health Design Challenge to give the electronic medical record a much-needed redesign.
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Government designed for new times | McKinsey & Company

Government designed for new times | McKinsey & Company | Design Thinking | Scoop.it

Transforming public sector through #innovation and #designthinking

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Empowering Patients Through Design

Empowering Patients Through Design | Design Thinking | Scoop.it

Michael Graves lost his ability to walk in 2003. As he learned to navigate the world from his wheelchair, He noticed that places meant to empower patients, like rehab centers and hospitals, weren’t.

 

The projects are part of a growing movement called human-centered design, which aims to redefine how people experience health care by focusing on their specific needs. Because the rehab center Graves used served mostly people in wheelchairs, it should have had electrical outlets higher on the wall and mirrors lower. But, he said, it didn’t have either of those things.


Via Jens Hoffmann
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Designing For Growth - Apple Does It, So Can You - Forbes

Designing For Growth - Apple Does It, So Can You - Forbes | Design Thinking | Scoop.it
Enough already. We understand the obsession with Apple.
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Design Thinking Case Study: Creating Patient-Centered Electronic Health Records

Project Goals:

 

Introduce Electronic Health Records vendors to design thinking and human-centered innovation.

 

Show how design thinking and human-centered innovation can be applied to the design of continuity of care.

 

Identify unmet patient needs that can serve as guiding principles for design.


Via Len Netti, tobibiko
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