Design Thinking
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Why The Best CEO's Invest in Customer Experience

http://michelfalcon.com/ I put together this compilation video for you to hear what Steve Jobs (Apple), Richard Branson (Virgin), Jeff Bezos (Amazon), Tony H...
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Succinct compilation on the importance of customer experience from the cream of the crop in business

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Scooped by Stephanie Wade
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What is Customer Experience?

Ensuring a great multi-channel customer experience, hinges on an organizations' ability to put the customer at the heart of the business. This video, produce...
Stephanie Wade's insight:

Another way to understand the benefits of design thinking

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