Design Revolution
71.5K views | +0 today
Follow
Design Revolution
Design Is Revolutionary
Your new post is loading...
Scooped by Martin (Marty) Smith
Scoop.it!

Drew's Dragons Slay Bob Marley - How To Create Products People Love

Drew's Dragons Slay Bob Marley - How To Create Products People Love | Design Revolution | Scoop.it

Product Development
Creating stuff is FUN and HARD. I've created about 10 products and none of them are going to be nearly as successful as my friend Drew Baird's Silver Dragon headphone Cables.

The linked story discusses the beginning of our Music Is A Movement revolution. A revolution that I understand better today after listening to the difference in tone, sound and quality Drew's cables make.

OMG, this is like a DRUG and if your product is lucky enough to have that reaction when you create it you half half a chance to do what you love. Take a lesson from our friends at Moon Audio and introduce your favorite music to Drew's pet Dragon.

If you read this, buy Drew's cables and don't fall in LOVE then you need to get some THERAPY fast (lol).  

more...
No comment yet.
Rescooped by Martin (Marty) Smith from Curation Revolution
Scoop.it!

Make Customers Fall in Love with Your Business: 20 Tips From @KISSmetrics and @ScentTrail

Make Customers Fall in Love with Your Business: 20 Tips From @KISSmetrics and @ScentTrail | Design Revolution | Scoop.it
Nurturing relationships with your customers is a crucial part of growing a successful business. In this age of automation and innovation, caring for your customers has never been more important.
more...
Martin (Marty) Smith's curator insight, March 6, 2013 2:27 PM

Great @KISSmetrics Post. Their 10 Ways:

1. Treat Customers Right - Genuinely Interact.
2. Don't Come On Too Strong - Have Respect.

3. Listen - Hear what customers are saying.

4. Continue - Offer ongoing 

5. Partners not customers - communication is 2 way.

6. Build Trust - No Surprises good or bad.

7. Be Transparent - HONESTY always wins in the end. 

8. Keep Your Promises & Only make keepable ones.

9. Customer is always RIGHT.

10. Say THANK YOU and be KIND.

These are great and I would add:

1. Know YOURSELF, be consistent and true.
2. Have FUN (fun is contagious).

3. LOVE what you do (passion is contagious).

4. LOVE who you do it with (or fake it until you make it).

5. Stay Calm, Carry On

6. Change the World

7. Share and then SHARE some More.

8. Align your company to Stengel's Brand Ideals.

9. LISTEN more than you TALK.

10. Curate more than you Create.

 

 Do any five of these consistenly and like, trust and respect may just turn to LOVE. 

 

John van den Brink's curator insight, March 6, 2013 2:55 PM

Great tips! Thank you @KISSmetrics and @ScentTrail