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Home - UXmas - Wishing you a great experience through the festive season!

Home - UXmas - Wishing you a great experience through the festive season! | Design for User Experiences Now | Scoop.it
UXmas is a digital advent calendar for user experience designers. Every day throughout December in the lead-up to Christmas, a bauble is opened to reveal a new gift to the UX community.
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Design for User Experiences Now
Curate for tools, paradigm, experts approaches about User Experiences Design in ubimedia world
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Harnessing the Value of UX

Presentation from the 2014 Product, Customer and User Experience Summit in Chicago on June 16, 2014. The presentation discusses the context for UX as strategy,…
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User Experience (UX) - Six Revisions

User Experience (UX) - Six Revisions | Design for User Experiences Now | Scoop.it
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Mobile Prototyping Essentials Workshop: Part 1

Mobile Prototyping Essentials Part IRachel HinmanSenior Research ScientistNokia Research LabPalo Alto, Ca...
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4 Reasons Why Apple's iBeacon Is About to Disrupt Interaction Design | Wired Design | Wired.com

4 Reasons Why Apple's iBeacon Is About to Disrupt Interaction Design | Wired Design | Wired.com | Design for User Experiences Now | Scoop.it
An emerging, invisible infrastructure will give designers an entirely new technological frontier to explore.

Via Pekka Puhakka, jerome leger
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The Best Interface is No Interface

The Best Interface is No Interface | Design for User Experiences Now | Scoop.it
Inspiration for a No UI world
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Les quatre piliers d’une expérience utilisateur cross-canal réussie | T2 eXperience Utilisateur et Usages

Les quatre piliers d’une expérience utilisateur cross-canal réussie | T2 eXperience Utilisateur et Usages | Design for User Experiences Now | Scoop.it
Aujourd'hui, un utilisateur interagit bien souvent avec une marque, un service, une administration, une boutique...
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Consumer futures-2020 Scenario's for tomorrow consumers

developed nations we live in an unprecedented world of super-consumption. Our economy demands that we consume to keep it growing healthily. Marketing campaigns
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les parcours client digitaux, quelles sont les stratégies gagnantes ?

Un Observatoire des Usages du Digital avec l’AFRC en partenariat avec Orange Business Services étude 2013 Les parcours client digitaux, quelles sont les str

Via Lise Déchamps
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Lise Déchamps's curator insight, October 22, 2013 8:51 AM

Le détail de l'étude AFRC / Colorado / Orange sur les parcours clients. Passionnant !

Stephane Papeil-Lalande's curator insight, October 22, 2013 10:15 AM

Un Observatoire des Usages du Digital avec l’AFRC en partenariat avec Orange Business Services étude 2013 Les parcours client digitaux, quelles sont les stratégies gagnantes ?

Christian Dhinaut's curator insight, October 25, 2013 4:06 AM

Etude très détaillée..., j'aime bien la dernière diapo : chakras de la Relation Client

- Créer de l'émotion chez vos clients

- Ouvrir des espaces de conversation et d'engagement

- Donner du sens à votre relation client

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Banks need to focus on user experience says IDEO design director Anne Pascual (Wired UK)

Banks need to focus on user experience says IDEO design director Anne Pascual (Wired UK) | Design for User Experiences Now | Scoop.it
Anne Pascual is a design director at design and innovation consultancy firm IDEO, Munich. She will be speaking at Wired Money on 1 July
François VERRON's insight:

La bancassurance user friendly en devenant une plateforme via les API de partenaires clés tels qu un amazon, un paypal., ... doit s'inscrire dans une démarche de design de services et nouveaux produits pour tester et prototyper, apprendre et itérer sur les nouveaux comportements des end users, dans un monde digitalisé devenu imprévisible .... La banque doit devenir une modèle de conception expérimental d expériences utilisateur : apprendre en faisant pour mieux coller aux nouveaux usages ... Intéressant interview sur wired money, de Anne Pascual (Ideo) à propos de sa vision de L'#UX #BANKING .

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Marques et transmédia : un mariage mort-né ?

Marques et transmédia : un mariage mort-né ? | Design for User Experiences Now | Scoop.it
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Le storytelling transmedia réinvente le marketing digital

Le storytelling transmedia réinvente le marketing digital | Design for User Experiences Now | Scoop.it
Le marketing est en pleine mutation. Décryptage du Storytelling Transmedia nouvelle approche marketing initiée par le Cinéma.
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Home - UXmas - Wishing you a great experience through the festive season!

Home - UXmas - Wishing you a great experience through the festive season! | Design for User Experiences Now | Scoop.it
UXmas is a digital advent calendar for user experience designers. Every day throughout December in the lead-up to Christmas, a bauble is opened to reveal a new gift to the UX community.
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[Infographie] 10 choses à savoir sur le responsive design  | FrenchWeb.fr

[Infographie] 10 choses à savoir sur le responsive design  | FrenchWeb.fr | Design for User Experiences Now | Scoop.it
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Simple Design is What You Need, Not What You Want

Simple Design is What You Need, Not What You Want | Design for User Experiences Now | Scoop.it
When the Affordable Care Act took shape last year, a trio of New York entrepreneurs saw a big opportunity: 40 million people on the brink of choosing their own health insurance — one of the most confusing processes known to man. Anyone who could make that process simple and easy stood to win huge. So they launched Oscar Health to do just that.
Starting with New York City, Oscar’s founders believe the health insurance industry needs an overhaul to provide a better customer experience, and that human-centric design will lead the charge.
As Head of Product, Eddie Segel and the team at Oscar are bringing this vision to life. With customer-friendly data visualizations and streamlined interaction design, Segel is helping Oscar make health insurance effective and effortless. At First Round’s recent Design+Startup event in New York, he outlined the four strategies Oscar has deployed to deliver this unique brand of service to people who truly need it.
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Mobile Prototyping Essentials Workshop: Part 2

Mobile Prototyping Essentials Part IIRachel HinmanSenior Research ScientistNokia Research LabPalo Alto, Ca...
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Bringing Users into Your Process Through Participatory Design

Now more than ever, prospective users and clients are being drawn even deeper into our UX design process through the use of participatory design activities. ...
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Tendance UX : trop d’interfaces tue l’interface (utilisateur) ? | T2 eXperience Utilisateur et Usages

Tendance UX : trop d’interfaces tue l’interface (utilisateur) ? | T2 eXperience Utilisateur et Usages | Design for User Experiences Now | Scoop.it
Des conséquences de la numérisation du monde et de la démocratisation des interfaces naturelles dans l'émergence de nouvelles interfaces utilisateur, le dépassement de la métaphore du bureau à quelques jours de la sortie de Windows 8 et des annonces...
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10 top wearable technology design principles

10 top wearable technology design principles | Design for User Experiences Now | Scoop.it
“In the coming decade, wearable technology will touch nearly every aspect of our lives. It will allow us to bring the power of the Internet to everything we do.” –Marcus Weller, Ph.D. It was a hot ...
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GoodUI

GoodUI | Design for User Experiences Now | Scoop.it
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Adaptive path's guide to experience mapping

Customers don't care about these efforts. they care about meeting their needs across touchpoints and across the competitive landscape. When done well, an exper
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Why cards are the future of the web | Inside Intercom

Why cards are the future of the web | Inside Intercom | Design for User Experiences Now | Scoop.it
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Improving UX with Customer Journey Maps

Improving UX with Customer Journey Maps | Design for User Experiences Now | Scoop.it
An introduction to customer journey maps, a technique from service design that can be applied to UX of websites.
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UNE VERITE SUR TRANSMEDIA VS CROSSMEDIA

Jérémy Lopes, Channel Planner chez MRM précise les notions du transmedia et du crossmedia
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LukeW | Mobile to the Future

LukeW Ideation + Design provides resources for mobile and Web product design and strategy including presentations, workshops, articles, books and more on usability, interaction design and visual design.
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Connected Personal Objects — Planningness 2012 Workshop Output

Connected Personal Objects: Getting Intimate with the Internet of Things — Work Session Output This year at Planning-ness we asked participants to think of a...
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