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ABC du Mind Mapping - Cours de cartes conceptuelles, cartes heuristiques, cartes des idées

ABC du Mind Mapping - Cours de cartes conceptuelles, cartes heuristiques, cartes des idées | Design d'écosystèmes relationnels | Scoop.it
Cours de cartes conceptuelles, cartes
heuristiques, cartes des idées, mind maps
Sébastien Espérance's insight:

Introduction aux notions de cartographies et visualisation de concepts/ 

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Design d'écosystèmes relationnels
"Change by Design, Design for People" — Veille de l'agence S.Y.N Social Design autour des concepts, outils et ressources liés à la conception d'écosystèmes relationnels et de stratégies interactionnelles.
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Accenture seamless retail analytics

Findings from Accenture’s global retail analytics survey on the three imperatives retailers face when building a digital customer experience. Today’s digita

Via Fred Zimny
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Guide medias-sociaux

Tout ce quevous avez toujoursvoulu savoirsur les médias sociauxsans jamaisoser le demander...

Via Christiane Lynch
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Nouveau fil d’actualité et Graph Search Facebook: analyse des enjeu...

Les fils d’actualité actuels, couplés aux modifications de l’algorithme (l’EdgeRank), ne laissent que peu de place aux annonceurs n’ayant pas un conte
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The Value Of Aligning Search & Social

The Value Of Aligning Search & Social | Design d'écosystèmes relationnels | Scoop.it
Traditionally, SEO has focused on content, website architecture and linking. These areas of focus are still critical, but as social media gradually becomes more important for SEO, it’s also about identity, relationships and content. Scaling social media best practices across an organization can play an important role within SEO strategy. The larger your social footprint, the more impact social media will have on your SEO efforts. Read More: http://searchengineland.com/seo-social-media-alignment-174775
Via Antonino Militello
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netvizz – facebook to gephi

netvizz – facebook to gephi | Design d'écosystèmes relationnels | Scoop.it
Sébastien Espérance's insight:

Utilisation de Netvizz pour récolter les données facebook pour visualiser avec Gephi

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Using Customer Journey Maps to Improve Customer Experience

Using Customer Journey Maps to Improve Customer Experience | Design d'écosystèmes relationnels | Scoop.it
Following on the first article on defining customer experience, this second installment looks at the first essential step of improving the experience you deliver, which is mapping out your customer...

Via Laurence Body
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The Future of Work

In today’s knowledge-based, global economy, leveraging internal and external talent has never been more important. Read on to see the future of the open talen

Via Fred Zimny
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What is the Value of Service Design? on Vimeo

The team at Nile are heavily involved and supportive of the service design community, both through local activities and the Service Design Network (http://www.service-design-network.org),…
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Introduction au Service Design

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Oe Abes Mai2008

Folksonomies et indexation sociale : le monde comme catalogue. Intervention aux journées ABES. 21 Mai 2008
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L'être et l'écran - Information - France Culture

L'être et l'écran - Information - France Culture | Design d'écosystèmes relationnels | Scoop.it

Via Christophe Poupet, Corinne Chauffrut Werner
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Christophe Poupet's curator insight, September 23, 2013 4:43 PM

podcast France culture  place de la toile  comment le numérique change notre perception ! très éclairant - je souscris tout a fait :o)

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Out With the Degree, In With the Badge: How Badges Motivate Learning

Out With the Degree, In With the Badge: How Badges Motivate Learning | Design d'écosystèmes relationnels | Scoop.it

"Catherine Lacey, a student at the University of Western Australia, is a Level 40 Hero in biology.

That’s her ranking on OpenStudy, where she spends up to 30 hours per week answering homework questions posed by students around the world.

Hero is the hardest badge to attain on the site, indicating considerable time spent helping other students. And Lacey doesn’t just help beginners—one of the many merit badges she’s earned from OpenStudy is for tutoring students in MIT open biology courses."


Via Beth Dichter, Michele Cairns
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Yasemin Allsop's curator insight, August 16, 2013 2:35 AM

As someone who just started to elarn about badges, this is really intresting for me!

Laura Graceffa's curator insight, August 16, 2013 6:15 PM

Can it work in an environment that discourages making differences in achievement obvious?

Yvonne Marie Webber's comment, August 26, 2013 11:35 PM
@Laura, I really think it can. the badges do not have to focus on product, but can focus on each student collaborating, sharing, contributing in the way that is best for that student. The badges do not have to be given in a hierarchal manner.
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Le design de la visibilité : un essai de typologie du web 2.0 « InternetActu.net

Le design de la visibilité : un essai de typologie du web 2.0 « InternetActu.net | Design d'écosystèmes relationnels | Scoop.it
InternetActu.net est un site d'actualité consacré aux enjeux de l'internet, aux usages innovants qu'il permet et aux recherches qui en découlent.
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Etude Viadeo TPE-PME réseaux sociaux VF FR - juillet 2013

Scribd is the world's largest social reading and publishing site.
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Rescooped by Sébastien Espérance from Les communications numériques en santé, en éducation et en recherche
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Table périodique des médias sociaux

Table périodique des médias sociaux | Design d'écosystèmes relationnels | Scoop.it
La table périodique est lune des visualisations les plus adaptables et transposables à plusieurs types de données, notamment quand ces dernières comportent différentes catégories....

Via Christiane Lynch
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The Customer Journey to Online Purchase – Think Insights – Google

The Customer Journey to Online Purchase – Think Insights – Google | Design d'écosystèmes relationnels | Scoop.it
The Customer Journey to Online Purchase: an interactive infographic that explores typical customer behavior to improve marketing programs.
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Rescooped by Sébastien Espérance from ecommerce Crosscanal, Omnicanal, Hybride etc.
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les parcours client digitaux, quelles sont les stratégies gagnantes ?

“ Un Observatoire des Usages du Digital avec l’AFRC en partenariat avec Orange Business Services étude 2013 Les parcours client digitaux, quelles sont les str”
Via Lise Déchamps, Geoffrey Laloux
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Getting Started With The Gephi Network Visualisation App – My Facebook Network, Part I

Getting Started With The Gephi Network Visualisation App – My Facebook Network, Part I | Design d'écosystèmes relationnels | Scoop.it
A couple of weeks ago, I came across Gephi, a desktop application for visualising networks. And quite by chance, a day or two after I was asked about any tools I knew of that could visualise and he...
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Rescooped by Sébastien Espérance from #Innovation #Design #Créativité #Management... et autres sources inépuisables d'étonnement
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[Outils] Tools for Transformation | Social Transformation Project

[Outils] Tools for Transformation | Social Transformation Project | Design d'écosystèmes relationnels | Scoop.it

This section includes more than 50 tools and articles to support consultants and their clients in creating strong, healthy, and effective social change organizations. These tools are also useful for leaders to use within their organizations and coalitions.

Some of these tools were created to meet the needs of Robert Gass’s clients in his consulting practice. Others are adaptations or descriptions of tools that are in general use. A few are reprinted with permission from their authors. The tools are sorted into 10 categories, listed below.


Via ZEBREA, Edouard Siekierski
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Knowledge Creation and Social Collaboration in the Digital Workplace

Knowledge Creation and Social Collaboration in the Digital Workplace | Design d'écosystèmes relationnels | Scoop.it

In 2010, Alcatel-Lucent launched Engage, a social collaboration platform that has become a cornerstone of the company’s global Digital Workplace. With over 70,000 users and more than 4,000 formal and informal communities, Engage facilitates worldwide employee communication and collaboration.


Via Kenneth Mikkelsen, Fred Zimny
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Kenneth Mikkelsen's curator insight, October 15, 2013 8:16 AM


"The only irreplaceable capital an organization possesses is the knowledge and ability of its people;The productivity of that capital depends on how&;effectively people share their competence with those who can use it.” – Andrew Carnegie, 1919.

Stephen Dale's curator insight, October 17, 2013 7:04 AM

With an unprecedented digital data storm raging through the business world, knowledge workers may spend up to 30% of their working day looking for people and relevant information to do their job. A waste of precious time and human resources that can be dramatically reduced by providing employees with appropriate structures, practices and ICT technology —putting mobility, collaboration and knowledge sharing on the foreplan. #kmers #CoPs

Oscar Melendez's curator insight, October 23, 2013 1:58 AM

Knowledge Creation and Social Collaboration in the Digital Workplace

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The Emerging Social Data Ecosystem

The Emerging Social Data Ecosystem | Design d'écosystèmes relationnels | Scoop.it
It's Social Data Week, and I spent Monday at DataSift's San Francisco conference. Like Big Boulder (which is produced by Gnip and is now entering its third year), Social Data Week is focused on the...

Via Fred Zimny
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BP303 Taxonomy versus Folksonomy: Document Management in a Social Age

With the rise of social business and platforms like IBM Connections, many companies are re-evaluating their document strategies. Ideals of employee-driven shari
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C'est le bazar dans les tags ! Connaissez-vous des bonnes pratiques ?

C'est le bazar dans les tags ! Connaissez-vous des bonnes pratiques ? | Design d'écosystèmes relationnels | Scoop.it

« La folksonomie est le résultat d'un marquage libre et personnel de l'information et des objets pour une récupération propre à chacun. Le marquage se fait dans un environnement social (généralement partagé et ouvert aux autres). La folksonomie est créé à partir de l'acte de marquage par la personne qui consomme l'information.
La valeur de ce marquage externe vient des personnes qui utilisent leur propre vocabulaire et ajoutent une signification explicite, qui peut provenir d'une compréhension déduite de l'information / objet. Les gens ne catégorisent pas tellement pour fournir un moyen de connecter des articles mais plutôt pour fournir leur propre sens à ce qu'ils comprennent. » février 2007


Via Catherine Ricoul, michel verstrepen
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Visual Thinking, Graphic Recording

My presentation to IxDA (the Interaction Designer's Association) in Austin, Texas.

Via Roberta Faulhaber, Corinne Chauffrut Werner
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Le livre blanc de l'AACC/ Identité : Catch me if you can

Le livre blanc de l'AACC/ Identité : Catch me if you can | Design d'écosystèmes relationnels | Scoop.it
A quel « je » joue le consommateur ? Comment gérer la relation marque-individu avec des
identités de plus en plus protéiformes ? Quels sont les enjeux et opportunités pour les
marques ?
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PNL: Personal Learning Networks

PNL: Personal Learning Networks | Design d'écosystèmes relationnels | Scoop.it
This image demonstrates how Personal Learning Networks function as filters (which equates to curation). I like how it is discussing the different types of curation. Good for content delivery/lecture and/or activity (w/technologies).
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