I have been privileged to be part of a small research team within Welltime, tasked with the challenge of creating a Business Analytics Dashboard that would operate almost as a pilot’s cockpit, presenting key information on business performance all in one place.
There are certain taboos in the conversation about running a dental practice. Things that, if you say them in print or in public, are likely to bring at best, howls of protest and, at worst, legal action.
In the business of dentistry, you will hear the same howls of protest, or indifference, at any new idea, especially if you are upsetting a status quo. Business innovation requires lots of split-testing - taking small detours in development, measuring the results and continuously adapting.
Having worked within dentistry for 14 years, Tara Cooke has a thorough understanding of the daily obstacles faced by practices. Over the years she has held a number of roles which include: head dental nurse, receptionist, patient coordinator, marketing manager and practice manager. She is currently helping 7connections with sales as a Senior Marketing Strategist. …
What intrigues me is that there have never been more ideas floating around in the history of the human race - so how can anyone have run out of them? The internet has created a conversation about ideas that has overwhelmed us; the wood is so dense that the trees have become impossible to see.
Software Advice strives to help dentists by surveying patients about what they want. Here are some of their latest findings regarding how patients prefer to be contacted and reminded about appointments.
Chris Barrow's insight:
Interesting research here on how best to send out appointment reminders
I’m hearing a lot of people tell me that they are exhausted – with running a business as well as running a life. The clichés abound: I don’t see enough of my kids. I don’t get to the gym any more. I have no time for myself. I used to ski/fish/read/play music/walk/run/cycle/see a weekly movie/sail …
Alun carries the distinction of being the only KOLBE certified coach in UK dentistry and combines a wealth of experience in dental practice ownership with a focused application of KOLBE to the business of dentistry.
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