From the article, research shows that there are at least ten key factors that drive the total cost of owning unstructured information.
E-Discovery. Finding, processing, and producing information to support lawsuits, investigations and audits.Disposition. Getting rid of information that no longer has value because it is duplicate, out of date, or has no value to the business. Classification and Organization. Keeping unstructured information organized so that employees can us it. Digitization and Automation. Many business processes continue to be a combination of digital, automated steps and paper-based, manual steps. Storage and Network Infrastructure. The cost of the devices, networks, software, and labor required to store unstructured information. Information Search, Access, and Collaboration. The cost of hardware, software, and services designed to ensure that information is available to those who need it, when they need it. Migration. The cost of moving unstructured information from outdated systems to current systems. Policy Management and Compliance. The cost of developing, implementing, enforcing, and maintaining information governance policies on unstructured information. Discovering and Structuring Business Processes. The cost of identifying, improving, and routinizing business processes that are currently ad hoc and disorganized. Knowledge Capture and Transfer. The cost of capturing critical business knowledge held at the department and employee level and putting that information in a form that enables other employees and part of the organization to benefit from it.
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