Forget online surveys and dinnertime robo-calls. A consulting firm called ReD is at the forefront of a new trend in market research, treating the everyday lives of consumers as a subject worthy of social-science scrutiny.
We are living in the age of the customer - the most successful businesses have recognised that to stand out from the crowd and future proof themselves for long-term success, they need to deliver a one to one, personalised customer experience.
The power of analytics, interconnection points, and the Internet of Things are not buzzwords - they are fundamentally altering the competitive landscape and require a rethink of even the most proven business strategy.
Four-star general Stanley McChrystal shares what he learned about #leadership over his decades in the military. How can you build a sense of shared purpose among people of many ages and skill sets? By listening and learning -- and addressing the possibility of failure.
Leaving a high-flying job in consulting, Angela Lee Duckworth took a job teaching math to seventh graders in a New York public school. She quickly realized that IQ wasn’t the only thing separating the successful students from those who struggled. Here, she explains her theory of “grit” as a predictor of success.
Simon Sinek has a simple but powerful model for inspirational leadership -- starting with a golden circle and the question "Why?" His examples include Apple, Martin Luther King, and the Wright brothers ...
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