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Salesforce.com joins G-Cloud

Salesforce.com joins G-Cloud | Customer Relationship Management (CRM) | Scoop.it
Enterprise cloud computing firm Salesforce.com has joined the UK government's G-Cloud framework, the cross-departmental initiative focused on introducing cloud computing across the public sector.

 

It means government organisations can now obtain Salesforce.com's cloud computing applications and platform through the G-Cloud Cloudstore.


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Manufacturing Productivity Technology Centre at A*STAR's SIMTech Launches ... - Broadcast Newsroom

Manufacturing Productivity Technology Centre at A*STAR's SIMTech Launches ...Broadcast NewsroomSingapore, Oct 29, 2012 - (ACN Newswire) - Singapore's manufacturing industry will benefit from a productivity boost with the launch of the Overall Equipment...
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Salesforce cuts jobs at Radian6 and Buddy Media - Research Magazine

Salesforce cuts jobs at Radian6 and Buddy Media - Research Magazine | Customer Relationship Management (CRM) | Scoop.it
Salesforce cuts jobs at Radian6 and Buddy MediaResearch MagazineUS— Salesforce made job cuts of “fewer than 100 people” last week following the integration of social media monitoring firm Radian6 and Buddy Media, Salesforce's most recent acquisition.
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Consumers Demand Service Through Social Media

Consumers Demand Service Through Social Media | Customer Relationship Management (CRM) | Scoop.it
An NM Incite study has found that consumers of all ages ares using social media for customer service issues.
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Innovation in CRM and the best tools for small businesses - www.buildtracks.com

I recently answered a couple of questions on Quora in relation to innovation within the CRM industry and the right tools for small business.

Via Steven Healey
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Steven's comment, May 8, 2013 7:31 PM
really?
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LinguaSys Joins Expanding Salesforce Marketing Cloud Social Insights ... - Sacramento Bee

LinguaSys Joins Expanding Salesforce Marketing Cloud Social Insights ... - Sacramento Bee | Customer Relationship Management (CRM) | Scoop.it
LinguaSys Joins Expanding Salesforce Marketing Cloud Social Insights ...Sacramento BeeBOCA RATON, Fla., Oct. 19, 2012 /PRNewswire/ -- LinguaSys, Inc., today announced it has joined the growing Salesforce Marketing Cloud Insights ecosystem.
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Innovation in CRM and the best tools for small businesses - www.buildtracks.com

I recently answered a couple of questions on Quora in relation to innovation within the CRM industry and the right tools for small business.

Via Steven Healey
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Steven's comment, May 8, 2013 7:31 PM
really?
Rescooped by Matthew Day from Strategy and Data Analytics
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Big Data Solves Big Problems

Big Data Solves Big Problems | Customer Relationship Management (CRM) | Scoop.it
Kevin Boudreau, London Business School professor.

Via Luke Kelly
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CRM, Web Based Customer Relationship Management Software | Workbooks CRM

CRM, Web Based Customer Relationship Management Software | Workbooks CRM | Customer Relationship Management (CRM) | Scoop.it
CRM Idol 2012 | CRM Idol 2012 Review: http://t.co/7tfxGNQD http://t.co/fqMwEaF6 #crm @crm #cloud @cloud...
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Manufacturers Offer a Vision for a Real Recovery - Shopfloor

Red Alert PoliticsManufacturers Offer a Vision for a Real RecoveryShopfloorIt was much more combative with the candidates painting very different pictures of their vision for economic recovery and manufacturing growth.
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Manufacturing risks permanent decline, says Dow chief - Sydney Morning Herald

Manufacturing risks permanent decline, says Dow chief - Sydney Morning Herald | Customer Relationship Management (CRM) | Scoop.it
Manufacturing risks permanent decline, says Dow chiefSydney Morning HeraldTHE president of global giant Dow Chemical, Andrew Liveris, says manufacturing is at risk of going into permanent decline unless there is a sweeping overhaul of the nation's...
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Salesforce.com's T&Cs can leave users high and dry, claims customer - Computing

Salesforce.com's T&Cs can leave users high and dry, claims customer - Computing | Customer Relationship Management (CRM) | Scoop.it
Salesforce.com's T&Cs can leave users high and dry, claims customerComputingThere is a fundamental flaw in Salesforce.com's terms and conditions that puts customers at risk of losing access to services in the event of a third-party software vendor...
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Facebook Lets Businesses Plug In CRM Email Addresses To Target Customers With Hyper-Relevant Ads | TechCrunch

Facebook Lets Businesses Plug In CRM Email Addresses To Target Customers With Hyper-Relevant Ads | TechCrunch | Customer Relationship Management (CRM) | Scoop.it

Facebook stopa na donosno področje ciljanih oglasov za izbrane uporabnike. Identiteto uporabnikov Facebooka je namreč mogoče določiti tudi na osnovi e-pošte, tako da lahko preko vtičnikov za povezavo, vgrajenih v njihovih sistemih CRM, podjetja bolj celostno oglasno ciljajo uporabnike. 


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Top 5 Reason Why CRM Users Should Be Excited for Dec 2012 Update | Microsoft Enterprise Technologies

Top 5 Reason Why CRM Users Should Be Excited for Dec 2012 Update | Microsoft Enterprise Technologies | Customer Relationship Management (CRM) | Scoop.it
Top 5 reasons why the latest Microsoft Dynamics CRM release is important for CRM end users throughout an organization.
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Microsoft Dynamics CRM 2013 Update

Microsoft Dynamics CRM 2013 Update | Customer Relationship Management (CRM) | Scoop.it
I wanted to take the opportunity to provide some details around the forthcoming Microsoft Dynamics CRM update schedule and exciting new features. Many of my colleagues, customers and partners are e...
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CIO White Papers | Essential Resources for Information Professionals

CIO White Papers | Essential Resources for Information Professionals | Customer Relationship Management (CRM) | Scoop.it
White Paper - How to Gain From a Multiplatform Social Media Strategy http://t.co/0ynmXRca...
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The Social CRM Non-Revolution

The Social CRM Non-Revolution | Customer Relationship Management (CRM) | Scoop.it
Organizations big and small are feeling pressure to get everything “right.” Social interactions are public, tweets are scrutinized, Facebook posts are challenged, networks like Pinterest Google + a...
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CRM News: Social CRM: The Social, Mobile Challenge to Customer Service Consistency

CRM News: Social CRM: The Social, Mobile Challenge to Customer Service Consistency | Customer Relationship Management (CRM) | Scoop.it
It used to be that your business could provide a basic level of service and your
customers would be perfectly happy.
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A CRM wish list - www.buildtracks.com

This is a wish list that turns CRMs inside out. It is a CRM that would be built from the outside in. It would have a heart beat. It lives with you; and follows you around.
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B2B Sales and Marketing in Transition - What's working?

B2B Sales and Marketing in Transition - What's working? | Customer Relationship Management (CRM) | Scoop.it

This three part blog series started with a guest post on the evolution of marketing and PR, by PR-consultant-turned-inbound-marketer Ellie Becker.

 

The series continued with a post entitled, B2B Sales in transition, who Needs Salespeople on the changing perceptions and realities of the sales role in the B2B buying process with Mike Bosworth.

The series concludes with a review of what's working in existing sales and marketing methods and the necessary changes in sales training and enablement to build the sales force of the 21st century.

This is not meant to be an exhaustive list, but if you get all of these right, you will be in a great place as a seller or marketer.

 

But consider these cold calling statistics:
-200 million Americans have registered their number on the FTC do not call list.

-Doesn't work 90.9% of the time (Harvard Business Review)

-Costs at least 62% more per lead (HubSpot, The State of Inbound Marketing)

-Has a rate of less than 2% of phone calls resulting in a meeting (Leap Job)

-88% of buyers will have nothing to do with cold callers (Huthwaite)

-94% of buyers couldn’t remember a single prospector or message they had received during the last two years (Huthwaite)

 


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Salesforce Lead Assignment Rule | Topliners

Salesforce Lead Assignment Rule | Topliners | Customer Relationship Management (CRM) | Scoop.it
Currently Being Moderated. When Eloqua passes in a lead record in Salesforce, does it consider the lead assignment rule? If so, do I need to supply the lead assignment rule in Eloqua? 8 Views; Categories: E10 , E9.
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Is Marketing Automation More Important Than Sales CRM? | Social Media Today

Is Marketing Automation More Important Than Sales CRM? | Social Media Today | Customer Relationship Management (CRM) | Scoop.it
It’s not a crazy idea. Here’s why.In a nutshell, the only thing CRM systems do is organize your information. They don’t actually do anything. They keep track of your sales, but they don’t engage your prospects.
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Obama, Romney trade barbs on bringing manufacturing jobs back to the U.S. - The Hill (blog)

Obama, Romney trade barbs on bringing manufacturing jobs back to the U.S. - The Hill (blog) | Customer Relationship Management (CRM) | Scoop.it
Daily Trojan OnlineObama, Romney trade barbs on bringing manufacturing jobs back to the U.S.The Hill (blog)President Barack Obama and GOP presidential challenger Mitt Romney sparred during Tuesday night's debate about how they would convince an American...
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Apple's China manufacturing model under threat

Oct.17 - Companies like Foxconn, which assembles most of the world's iPads and iPhones, are struggling to find workers to fill their massive ...youtube.com...
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10 Steps to Successful Social CRM | CustomerThink

10 Steps to Successful Social CRM | CustomerThink | Customer Relationship Management (CRM) | Scoop.it
Customer relationship management (CRM) is integral to the long-term success of a company. Now, with online community participation and social media usage at an all-time high, social CRM is quickly being adopted.

Via Eric Jourdin
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