Customer Experience
31 views | +0 today
Follow
Your new post is loading...
Your new post is loading...
Scooped by John Tsambasis
Scoop.it!

Why marketing needs to get personal | SmartBlogs

Why marketing needs to get personal | SmartBlogs | Customer Experience | Scoop.it
This is Part 1 of a three-part series. My name is James Scherer and I live in Vancouver, British Columbia. I work for Wishpond Technologies, enjoy recre
more...
No comment yet.
Scooped by John Tsambasis
Scoop.it!

Loyalty Program Triggers Starbucks’ Record Q2 | Loyalty360.org

Loyalty Program Triggers Starbucks’ Record Q2 | Loyalty360.org | Customer Experience | Scoop.it

Starbucks executives pointed to their Oracle powered loyalty program as the key driver in its record second-quarter fiscal results, which included a 26% rise in profit and an 11% jump in total revenue, to $3.6 billion.

John Tsambasis's insight:

A great example of the power of a well thought out and implemented loyalty program leading to a better customer experience and increased revenue.

more...
No comment yet.
Scooped by John Tsambasis
Scoop.it!

20+ Tools to Create Your Own Infographics

20+ Tools to Create Your Own Infographics | Customer Experience | Scoop.it
A picture is worth a thousand words – based on this, infographics would carry hundreds of thousands of words, yet if you let a reader choose between a full-length 1000-word article and an infographic that needs a few scroll-downs, they’d probably...
more...
No comment yet.
Scooped by John Tsambasis
Scoop.it!

Oracle, Eloqua Integrating Products and Customers Too #ee13

Oracle, Eloqua Integrating Products and Customers Too #ee13 | Customer Experience | Scoop.it
Oracle continues to integrate Eloqua's marketing automation and revenue performance management solutions — as well as the companies respective customer bases. Topic: Customer Experience.
more...
No comment yet.
Scooped by John Tsambasis
Scoop.it!

Check out the @Eloqua Content Grid by Reese Maple http://contentgrid.eloqua.com/content_grids/52816024551d7d0200000009

Check out the @Eloqua Content Grid by Reese Maple http://contentgrid.eloqua.com/content_grids/52816024551d7d0200000009 | Customer Experience | Scoop.it
http://contentgrid.eloqua.com/content_grids/52816024551d7d0200000009
more...
No comment yet.
Scooped by John Tsambasis
Scoop.it!

Improve Sales: Change Your Marketing Approach, Not Just Your Tools

Improve Sales: Change Your Marketing Approach, Not Just Your Tools | Customer Experience | Scoop.it
Sales - New accountability expectations across sales and marketing departments, coupled with increased demand for online content, are changing the playing field for sales teams. How you connect with your prospects can ...
more...
No comment yet.