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Customer Experience
The wow, is about how companies listen to customer conversations, passive and active, to learn, innovate and provide incredible experiences; with knowledge, emotion, spirit, physically, socially and with insight
Curated by Keith Fiveson
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The upside downside of social media protests | The Great Debate

The upside downside of social media protests | The Great Debate | Customer Experience | Scoop.it
If the upside of social media is the inspiring Arab Spring, is the downside unpredictable criminal destruction and political repression?
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Ninety percent of marketers believe social media to be important - AmsterdamPrinting.com

Business Review CanadaNinety percent of marketers believe social media to be importantAmsterdamPrinting.comDebate in the business marketing and advertising world has continued over the actual utility of social media to companies.
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Greatest Customer Experience Ever – The 5 Percent Solution | BestPageInfoListing.info

Greatest Customer Experience Ever - The 5 Percent Solution http://t.
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QR Enhance The Customer Experience While on the Road « Mobile News Authority

QR Enhance The Customer Experience While on the Road « Mobile News Authority | Customer Experience | Scoop.it
Social media users are a key driver of the growth of QR Codes http://goo.
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Colleen Lilly - Social Media Consultant - Minneapolis MN

Colleen Lilly - Social Media Consultant - Minneapolis MN | Customer Experience | Scoop.it
Social Media Specialist - Minneapolis MN, Social Media consultant for your non profit and small business. Lets setup your social media today. (Need a Social Media Manager? http://tiny.
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Great Link - Coca-Cola VP Talks About the Keys to Social Media Success - Marketing Pilgrim

Great Link - Coca-Cola VP Talks About the Keys to Social Media Success - Marketing Pilgrim | Customer Experience | Scoop.it
Marketing PilgrimCoca-Cola VP Talks About the Keys to Social Media SuccessMarketing PilgrimWendy Clark, senior VP-integrated marketing communications and capabilities at the Coca-Cola Co.
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Robin Stroud's curator insight, January 30, 9:29 AM

Coca-Cola knows a thing or two about effective marketing...

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Personal and Customer Rejection causes real pain - Regina Leader-Post

Personal and Customer Rejection causes real pain - Regina Leader-Post | Customer Experience | Scoop.it
Rejection causes real painRegina Leader-PostHis isn't the first group to have said that social rejection and physical pain can feel like the same experience. "Lots of people have been talking about this," Kross said.
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