These Scoops are delivered to you to help in your quest to deliver customer excellence across all channels. At The Customer's Shoes Ltd. when we work, you wow! Enjoy the Scoops and follow us for more inspiring content and updates along the way.
I’ve made a terrible mistake. I haven’t given enough fodder on SMM for the small guy’s social strategy. On a recent post, The 5 Cs Of Social Media, we received some constructive criticism in the comments that deserves some following up on. One of our readers told us: “As I read this blog/article I do …
Imagine you are working as a waiter in the cafeteria of a five-star hotel. You are on the phone with your supervisor. A group of customers walks in and calls you to take their order. What would you do? Would you continue talking to your supervisor? A group of friends sitting in [...]
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