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CustDev: Customer Development, Startups, Metrics, Business Models
What makes startups successful? Case studies and practical information on business model generation and building what customers really need.
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The Rich Snippets Algorithm

The Rich Snippets Algorithm | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
The rich snippets algorithm just got smarter. Find out what I learned when I dug deeper into how the rich snippets landscape is changing.
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3 Proven Follow-Up Email Templates | ColdEmailing.com

3 Proven Follow-Up Email Templates | ColdEmailing.com | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
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How StatusPage.io Drives Growth Through Customer Support

How StatusPage.io Drives Growth Through Customer Support | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
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10 TOOLS FOR UNDERSTANDING AND DISSECTING AN INDUSTRY

10 TOOLS FOR UNDERSTANDING AND DISSECTING AN INDUSTRY | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
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How to Get Your First Web and Mobile App Users

It's a challenge to find your first web and mobile app users. If you're a small startup with little to no resources getting new users can be difficult and cost…
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Why companies should care about e-care | McKinsey & Company

Why companies should care about e-care | McKinsey & Company | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Digital customer service is now a strategic imperative, but its adoption is hampered by weaknesses in delivery strategies and incomplete measurement of its effectiveness. A McKinsey & Company article.
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The Biggest Opportunities In Ecommerce Right Now, As Revealed By Retail Experts [Infographic] - ReferralCandy

Earlier this year, ecommerce writer Drew Sanocki approached more than 30 retail experts with the following question: What is the biggest opportunity in ecommerce right now? The result was a spectacular post series that’s well worth reading. For the benefit of ecommerce retailers/marketers who may be too busy to read all of it, we’ve put together a summarized infographic version for easy-scanning. [...]
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How to Niche your Customer Segments: Finding your Early Adopters

Everything about Lean Startup, personal development and productivity. Hands on lessons learned from a lot of failures and some successes.
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Measuring value: beyond retention and cohorts. How to measure what matters most

Measuring value: beyond retention and cohorts. How to measure what matters most | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
You've been told to avoid vanity metrics and look for the ones that matter, but which ones are those? Here's how you find out.
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Killer user onboarding starts with a story

Killer user onboarding starts with a story | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Want more people to adopt your product? Make sure you know what progress looks like in your user’s life, not just on their screen. Having a stellar user adoption rate is a beautiful thing.
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33 User Onboarding Tools For Web & Mobile Apps - Autosend

33 User Onboarding Tools For Web & Mobile Apps - Autosend | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Looking for tools to improve your user onboarding experience? Here's a list of 31 user onboarding tools for web apps and mobile apps.
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22 Ways to Reduce SaaS Churn with Growth Hacking

22 Ways to Reduce SaaS Churn with Growth Hacking | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Ever wonder how to apply Growth Hacking thinking to reducing churn and increasing retention? Here are 22 ways to make that happen.
ukituki's insight:

What methods, tactics, techniques, and ways of thinking will help you keep the customers you already have so you can more efficiently grow your SaaS business?

Enter… Growth Hacking.

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Andre Bartholomeu Fernandes's curator insight, July 17, 6:28 AM

22 maneiras de reduzir seu churn com Growth Hacking

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We Don’t Sell Saddles Here

We Don’t Sell Saddles Here | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
The memo below was sent to the team at Tiny Speck, the makers of Slack, on July 31st, 2013.
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26 Social Listening Tools to Infuse Your eCommerce #Marketing with Awesome Intelligence

26 Social Listening Tools to Infuse Your eCommerce #Marketing with Awesome Intelligence | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it

When you start off in eCommerce (or if you’ve been doing it for a while), you will realize how important quality marketing is to keep the pipeline of traffic going to your site. It is very likely that initially you will be relying mostly on organic, unpaid media to keep it afloat. Thus, most of your efforts might be around blogging, Facebook & Twitter posts, video and all other kinds of content marketing.

 

This comes with 3 main challenges:

Being creative on demand.Coming up with topics for your marketing campaigns often.Do so at a volume that makes a difference and works for an ecommerce business. It has to be scalable in volume to bring home the bacon, so to speak.


Via Brian Yanish - MarketingHits.com
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Brian Yanish - MarketingHits.com's curator insight, August 19, 5:36 PM

Kissmetrics included my favorite  content discovery tools, Scoop.it. in the blog post.

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The Scientific Method: How to Design & Track Viral Growth Experiments

Brian Balfour, VP Growth, HubSpot
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SaaS Churn Rate - What's Acceptable?

As a SaaS CEO you want to know what a good churn rate is. In this post I share a case study on churn that will help you position your company for growth.
ukituki's insight:

Survey Results that show roughly 70% of SaaS companies in their survey had annual churn in the < 10% range, with 75% of those at 5% or under.

 

The way I read the results of Pacific Crest’s survey is that 30% of SaaS providers surveyed have an unacceptable level of churn.

 

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Hacking Lead Gen - Tools, Resources, and Strategy

Lead generation and list building at scale.
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Other Innovation Systems vs. Predictive Innovation - Predictive Innovation

Other Innovation Systems vs. Predictive Innovation - Predictive Innovation | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Other Innovation Systems vs. Predictive Innovation shows why Predictive Innovation produces 8-9 times better results than any other innovation approach.
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Chicken-and-egg problem: No side joining without the other Multisided Platforms !

Chicken-and-egg problem: No side joining without the other Multisided Platforms ! | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Here's an excellent article on a recurrent question from Startups delaling with multisided platform.  This article made a detailed analysis of the key decisions that each MSP entrepreneur and inves...

Via YAN THOINET
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17 Insanely Actionable List Building Strategies That Will Generate More Subscribers Today

17 Insanely Actionable List Building Strategies That Will Generate More Subscribers Today | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Imagine if you could make one simple tweak to your website, and see an instant boost in email subscribers. Or even better: What if there were 17 of these tweaks… …and each of them could generate more leads for your business? You’d probably be pumped to read about them. Lucky for you, that’s exactly what […]
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A Script To Kickstart Your Jobs To Be Done Interviews — Jobs To Be Done — Medium

A Script To Kickstart Your Jobs To Be Done Interviews — Jobs To Be Done — Medium | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
‘Jobs’ interviews are fun and tremendously helpful. This script will help your team get started with them.
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How I grew Sumo Jerky to $10,000 a month

How I grew Sumo Jerky to $10,000 a month | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
The steps I took to grow my business and how you can start your own 6-figure business
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The Value Proposition Canvas

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How do I validate my SaaS product idea? - On startups, life, etc

ukituki's insight:

I’ve made some progress so far but am really stuck trying to validate a SaaS product idea. I know the best validation is paying customers but am scared of reaching out and potentially having to restart the process if it doesn’t pan out; I share insights about the construction industry, how others validated their SaaS products, how to ship an MVP for SaaS, highs and lows these past 2 weeks and more.

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Startup Growth Calculator

ukituki's insight:

This tool calculates how much funding your startup needs. Assuming your expenses are constant and your revenue is growing, it shows when you'll reach profitability and how much capital you'll burn through before then. Once you're profitable, you control your destiny: you can raise more to grow faster if you want.

 

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