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CustDev: Customer Development, Startups, Metrics, Business Models
What makes startups successful? Case studies and practical information on business model generation and building what customers really need.
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SaaS Metrics – A Guide to Measuring and Improving What Matters

SaaS Metrics – A Guide to Measuring and Improving What Matters | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
This blog post looks at the high level goals of a SaaS business and drills down layer by layer to expose the key metrics that will help driv
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 Metrics for metric’s sake are not very useful. Instead the goal is to provide a detailed look at what management must focus on to drive a successful SaaS business. For each metric, we will also look at what is actionable.

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Tips for B2B Customer Development Interviews

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1. Have Two People Interview

2. Work From an Outline of 3-5 Key Questions

3. Focus on Past Behavior and Actual Situations and Events To Bound the Problem

4. Listen

5. Probe for Quantities and Ranges

...

10. Follow Up By E-Mail

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Using mTurk to interview 100 customers (in 4 hours)

Using mTurk to interview 100 customers (in 4 hours) | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it

This has to be one of my favorite customer development tips: using Mechanical Turk to do customer interviews. Nick Soman, Founder of LikeBright discuss how he used Mechanical Turk to interview 100 customers in 4 hours, and how that got him into TechStars Seattle.

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Why Startups Fail - 20 Top Reasons Gleaned from 32 Startup Failure Post-Mortems

Why Startups Fail - 20 Top Reasons Gleaned from 32 Startup Failure Post-Mortems | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it

An analysis of 32 startup failure post-mortems to identify the top 20 reasons for startup failure. Learn how you can avoid failure through these lessons.


Via Flavian Mihai, Robin Good, Laurent LATHIEYRE
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15 essential tools every lean startup can't live without - We Love Lean by Spook Studio

15 essential tools every lean startup can't live without - We Love Lean by Spook Studio | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it

Via We Love Lean
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Why Startups Fail? Harvard Professor Analyzes Nine Years Worth of Data

Why Startups Fail? Harvard Professor Analyzes Nine Years Worth of Data | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it

Robin Good: Interesting article on the New York Times reporting on the analysis done by Prof. Noam Wasserman, who has been hunting for many years to identify the reasons why startups and those who lead them fail so often.

 

Having recently published his findings in a book entitled “The Founder’s Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup” he has shared with Jessica Burder of the NYT some interesting insight from his research.

Here a few of interesting thing Prof. Wasserman has discovered:

 

a) Startup partnerships done with friends, relatives or family are very risky.

 

b) Dividing equity very early in the game is not a good idea.

c) CEO replacement is organic, especially if you have a good one.

 

 

 

Quite interesting. 7/10

 

To find out the reasons why, check the full article here: http://boss.blogs.nytimes.com/2012/05/25/a-harvard-professor-analyzes-why-start-ups-fail/?partner=rssnyt&emc=rss 


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Actionable Customer Development

This presentation is a boiled down version of a workshop i do with startups. The goal of the workshop is to start with customer interviews and improve or pivot
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Rajaraman Raghuraman's curator insight, July 9, 2013 1:48 PM

Must read for entrepreneurs !!

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Customer Development in a diagram

Customer Development in a diagram | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Entrepreneurship and Conservation
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One-pager for startup

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Fred Zimny's curator insight, December 14, 2012 12:55 PM

Great insights for a lean approach

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Test Your Value Proposition: Supercharge Lean Startup and CustDev Principles « Business Model Alchemist

Test Your Value Proposition: Supercharge Lean Startup and CustDev Principles « Business Model Alchemist | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
The VP Designer Canvas will serve as your map to permanently track assumptions and tests, while you’re pivoting through the Lean Startup process. The moment this circle ends is when you’ve achieved a fit between your Value Proposition and what your Customers expect. This is what the startup movement calls product-market fit or problem-solution fit. It’s when you build stuff that customers really want!
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Customer Development Weekly! Issue1

Customer Development Weekly! Issue1 | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
New newsletter about customer development
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Startup Tools

Startup Tools | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it

Steve Blank curated this amazing list of links to the tools startups use

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How do I learn to be a growth hacker? Work for one of these guys :) | Andrew Chen (@andrewchen)

How do I learn to be a growth hacker? Work for one of these guys :) | Andrew Chen (@andrewchen) | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it

The list below includes some of these folks I know personally, some just by reputation- but collectively they’ve grown products up to millions, 10s of millions, and in some cases, 100M+ users.

 

Typically they use quantitatively-oriented techniques centered on virality across different channels such as iOS, Facebook, email, etc. There’s lots of iteration, A/B testing, and experimentation involved. There’s also really great growth hackers centered around SEO, SEM/ad arb, and other techniques, but for the most part I’m just listing out the folks around quant-based virality. The important thing about virality is, it’s free So it’s an important skill for startups.

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