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CustDev: Customer Development, Startups, Metrics, Business Models
What makes startups successful? Case studies and practical information on business model generation and building what customers really need.
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Ultimate Guide to Setting Up Your Google Analytics Account

Ultimate Guide to Setting Up Your Google Analytics Account | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Ultimate Google Analytics account checklist. In-depth explanation of all the configuration options in your Google Analytics account.
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The Causes of SaaS Churn and How to Prevent It [infographic]

The Causes of SaaS Churn and How to Prevent It [infographic] | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
This infographic highlights the causes and cures of SaaS churn.
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Future of Analytics: #BigData and Machine Learning http://t.co/FFQuHXW8

Future of Analytics: #BigData and Machine Learning http://t.co/FFQuHXW8 | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it

Data is big

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Breaking up is hard to do

Breaking up is hard to do | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it

While emotional biases may help keep consumers “locked in” to unsatisfying business relationships, there is a price to be paid in terms of consumers’ attitudes toward a company’s offerings and the potential impact on future customers.

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Lessons From Sending 5M SaaS Customer Development Surveys

Lessons From Sending 5M SaaS Customer Development Surveys | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Stop sending crappy SaaS Surveys. Here's why shorter surveys are better, how to not be lazy in the questions you’re asking, and how to ask better questions to get better feedback.
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A Dozen Things I’ve Learned from Ben Horowitz about Management, Investing and Business

A Dozen Things I’ve Learned from Ben Horowitz about Management, Investing and Business | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it

Ben Horowitz is a co-founder of the venture capital firm Andreessen Horowitz. 

ukituki's insight:

“Nobody is born knowing how to be a CEO. It’s a learned skill and unfortunately you learn it on the job.”

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How to Prepare Yourself to Be a Great CEO

How to Prepare Yourself to Be a Great CEO | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Being a founder is easy.  You just start something.  Grab a smart friend, hop on over to WeWork, hit 99 Designs for the logo, and you're off to the races. Being a CEO is tough.  You have to convince people to join you.  To drag the troops up the hill.…
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Jonathan Bendor: Why Criticism is Good for Innovation

Jonathan Bendor: Why Criticism is Good for Innovation | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
How to quash bad ideas without stifling innovation.

Via Tony Shan, Edward Chenard
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52 tools for any company to innovate like a Startup /by @nickdem

52 tips & tricks to make large enterprises more entrepreneurial.
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100+ Google Analytics Remarketing audiences for Retargeting

100+ Google Analytics Remarketing audiences for Retargeting | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
In this article I will show more than 100 different ways to remarket to your target audience in Google Analytics.
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27 Revenue Model Options B2B curated by @arnevbalen - Board of Innovation

How to find new ways to make money in a B2B context? Explore 27 trigger cards with different business model options and pricing tactics (B2B version).
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Small Business Online Solutions - Patant Consultants's curator insight, July 12, 8:57 PM

A surprising twist on this slide presentation. Simply unexpected options presented but still very much on point and relevant. 

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An Introduction to the Ecommerce Customer Lifecycle

An Introduction to the Ecommerce Customer Lifecycle | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
An introduction to the stages of the ecommerce customer lifecycle, and how online retailers can use this to frame their customer communications.
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Map Your Customer Journey [template]

Map Your Customer Journey [template] | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
This customer journey map is a great way to consolidate and communicate your team’s internal knowledge.
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Use Scraping & Virtual Assistants to Create Massive Pipeline

Use Scraping & Virtual Assistants to Create Massive Pipeline | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Sales Hacker Series - Hacking Lead Gen in San Francisco by the VP of Growth of Storefront, Matt Ellsworth.
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How to Choose the Right UX Metrics for Your Product

How to Choose the Right UX Metrics for Your Product | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Choosing the right UX metrics for your product can be a tough challenge. The HEART framework by Google can help you proceed with confidence.
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Growing Your Business Through Experimentation #growthhacking

A talk given to the BayCHI group about A/B testing.
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Want a Better Pitch? Watch This.

Want a Better Pitch? Watch This. - Firm Narrative - Medium
When leaders ask me to help them tell better stories, I always start by sending them this video.
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In Defense of the Hi.P.P.O by @TriKro

In Defense of the Hi.P.P.O by @TriKro | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Hi.P.P.O is the Highest Paid Person's Opinion. A time honored way of making decisions which goes back centuries. 3 reasons to listen to the Hi.P.P.O.
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Masters Of Machines 2015: Customer Experience and Operational Intelligence

Masters Of Machines 2015: Customer Experience and Operational Intelligence | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
In part 1 of this blog series we discussed the high level findings from the Quocirca analyst research into Operational Intelligence. In part 2 we discussed in

Via Fred Zimny, Edward Chenard
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SearchLove London | Will Critchlow, 'The Threat of Mobile'

Our focus on responsive websites and our fascination with app store rankings may be blinding us to the real threats and opportunities of the mobile revolution.…
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EIA 2015 Business Model Design with Lean Canvas

Vincent Pirenne – Innovation Consultant, Board of Innovation
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Roberto Nocera's curator insight, July 15, 3:24 AM

A customer experience starts with a business model!

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See, Think, Do, Care Wining Combo: Content +Marketing +Measurement! - Occam's Razor by Avinash Kaushik

See, Think, Do, Care Wining Combo: Content +Marketing +Measurement! - Occam's Razor by Avinash Kaushik | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
Most business leaders focus narrowly on the value of digital. Learn how to evolve your strategy to deliver customer joy, reduce churn, and increase profit.
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How We Built An App Empire from Zero to $70K/mo [Case Study]

How We Built An App Empire from Zero to $70K/mo [Case Study] | CustDev: Customer Development, Startups, Metrics, Business Models | Scoop.it
"You’ve got to trust your process." - Marcus Lemonis If you’re reading this blog post, chances are you: Are interested in the app business Like to see winning models so that you can learn from them...
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18 Tips on Conducting Killer Customers Interviews

**** Learn more about Customer Interviews and other Pre-Agile methodologies by signing up for the announcement list for our upcoming book: http://bit.ly/PreAg…;
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