Curation Revolution
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Curation Revolution
Curation is the next web revolution.
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5 Keys to Creating Customer Evangelists

5 Keys to Creating Customer Evangelists | Curation Revolution | Scoop.it
To reach new customers through word of mouth marketing, you have to first work on creating customer evangelists
Martin (Marty) Smith's insight:

5 Keys To Creating Community
A friend sent me this post since he knows I've been up on this soapbox for several years now. The 5 Critical Success Factors (CSFs) they share include:

1. Establish An Emotional Connection
2. Keep Customers HAPPY
3. Create A Platform where customers can communicate
4. Be helpful and "of service" to your customers
5. Take action on Feedback (i.e. VALUE IT)

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Future of Reading is Digital, But Who Will Control - Amazon Controversy [video]

Future of Reading is Digital, But Who Will Control - Amazon Controversy [video] | Curation Revolution | Scoop.it

This panel discussion at the 2014 Miami Book Fair discusses Amazon's predatory practices, what a "book" will be in the future and who will have the rights to our intellectual property.

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ASP Net Why SMBs Should Avoid

ASP Net Why SMBs Should Avoid | Curation Revolution | Scoop.it
ASP Net Storefront may be good for many things but online commerce for Small to Medium Sized Businesses is not one of them. Here's why.
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Ask Big Questions Social Platform Earns A #StealThis

Ask Big Questions Social Platform Earns A #StealThis | Curation Revolution | Scoop.it
Can we change the world through better conversation? We believe we can. We don't have many opportunities today to develop relationships with people of different backgrounds who may hold different viewpoints.
Martin (Marty) Smith's insight:

#StealThis

I like the immediacy of this platform. You signup with Twitter (or Facebook) and you post. May have to steal this idea for Cure Cancer Starter. Well done, great use of social as simultaneously platform, infrastructure and content. Cool. 

Gets better. When you post they respond with @(your twitter) responses. They just let me know you can use Facebook too and immediately incorporate friends. This is a very cool use of social media tools as platform. There are several valuable lessons here in the use of OPP (Other People's Platforms) including:

* Use scaled platforms so people don't have to repeat on yours.

* Don't make people learn new things use established conventions.

* Make it falling off a log easy to signup and create an account.

* When any says anything, RESPOND.

* RESPOND with real people, heart and soul (no canned junk).

* Be present to the conversations happening and everything works better.

 

Cool idea well done, and, as I said on my Facebook page, bound to be the future of something.  

 

 

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