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Scooped by Martin (Marty) Smith!

Make Twitter's FUNK Your Startup's, Company's or Brand's Ascendence

Make Twitter's FUNK Your Startup's, Company's or Brand's Ascendence | Curation Revolution |

Marty Note on Twitter Marketing Lessons

There was an employee a secret cop at Twitter I had to call. My feed was on the wrong side of some unwritten law and it was in "Twitter Jail". Finally, I got an email through to the secret cop and she told me in an overly hurried voice (amazing how you can get so much information between the lines in an email) that I was no longer n Twitter Jail. 

San Francisco Rocky Horror Warp
Read the post and try not to do everything Read Write outlines, but we have another take - don't put your company in San Francisco or don't leave it there. San Francisco is an AMAZING place. 

If I could afford to live there I would be in San Francisco. When I sold sweetener for NutraSweet to Dryers in Berkley I loved staying at the Claremont. But there is something warping about the bay area. The arrogance, tunnel vision and pit bull meanness are hard to overstate. 

I've had versions of the secret cop story over and over. One of the owners of Bunchball, a gamification engine, tore me up one side and down the other for the sin of wanting to purchase and use his software to help cure cancer. 

For all the MAGIC in the air help, the bay area and success can be deadly combinations. Twitter was so LARGE and IN CHARGE, I had to beg a secret cop to release me from jail despite never understanding what I did to end up there in the first place. If you believe in business karma then every customer slap eventually comes back. 

Nietzsche's Superman
Nietzsche believed adversity created life. No adversity, no challenge, no life. Twitter's adversity can teach valuable lessons in life's inevitable humility, the curse of being the smartest guys in the room and time's constant arrow toward entropy. 

Entropy is a truth we all know - everything organized becomes less so, everything valued now becomes less so, everything known becomes boring, and every lesson hangs around until learned. 

Twitter is great and can become greater still, but not without soul searching adversity and connection with customers. Yep, no more secret cops. Listening more and abusing less would be good. 

Twitter is sitting on a mountain of fascinating information. SHARE IT. What about asking for help, innovation, and ideas from customers? What about asking for help? 

Entropy happens, we all die, but we and Twitter don't have to die TODAY. If Twitter keeps doing what they've been doing they are done. If Twitter listens, opens up and looks for help they win big. Just because you are young, rich and smart doesn't mean HELP isn't valuable or the oxygen needed now. 

When in doubt be nice. Be nice today because tomorrow someone can treat you like you treated them when you were sure the world revolves aorund you, your company and its brilliance. The world runs on pain, joy and beauty. If your company can relieve one (pain) and promote others (joy and beauty) life is good. Success is rarely about YOU and always about THEM & US :). Marty 

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Content Marketing's Soul: Twitter's Founder Gives Content Marketers Best Advice Ever w/ Thanks To @CendrineMedia

Content Marketing's Soul: Twitter's Founder Gives Content Marketers Best Advice Ever w/ Thanks To @CendrineMedia | Curation Revolution |

Content marketers tend to attack the work like kids at a sundae bar – scooping up as many toppings as they can to have the most or best creation. Avoid the ice cream sundae syndrome with these steps inspired by Twitter’s founder.

Marty Note
Thanks to my friend and uber-curator Cendrine Marrouat I found this excellent Content Marketing Institute post about the nature of content marketing revealed by startup master Ev Williams.

I agree the Ev Williams quote is an important piece of startup Zen, but find the post's laboring application to content marketing strained. I do agree we content / Internet markets have the shinny lure syndrome.

We (marketers) are like hungry trout clustered together in a fast moving stream darting out for the next new bait an action made all the more frenzied by its proximity to the judging chorus of other trout. Truth is rarely so shinny, easy to digest and so hard to throw off.

Truth is listening + learning + bold risk taking = success. Listening to customers has never been easier or done do badly. Listening thanks to our mobile / social / connected world is EASY to do and remains hard to BELIEVE.

Listening must be matched with learning. Learning too has never been easier or harder to believe. We SEE the patterns, hear the customer and yet we do not SEE or understand. As good as the post is it also provides an example into our greatest problem.

Content marketing is flawed. Content marketing speaks too much ans listens too little. Content Marketing hasn't received Mark Schaefer's Content Shock memo ( ).

We marketers can't get there (sustainable online community) from here (content marketing). The challenge in creating an "institute" is the isolation and over emphasis such emphasis creates.

Agree Easier Than We Think
The beautiful thread the CMI post picks up from Ev Williams quote is business and life isn't as HARD as we imagine or think. Find a human desire, preferably one that has been around a long time, and use modern technology to make it easy and cool such as:

Need A Ride - Uber
Want to buy online instead of going to the mall - Amazon

Don't want to wait for your car in the cold - FlashValet
Social connection without computers - Android & iPhone
Social Connection - Facebook, Twitter GPlus

I would modify Ev's statement a tad:

Find a human desire and use modern MOBILE technology to make it easy and cool.

Williams "technology" was heavily weighted toward mobile, but at Curagami we see an increasing trend - cool isn't cool without some mobile aspect. Mobile First is becoming a more important statement than it original UI intent. If you are creating ANYTHING new it better play amazing on a smartphone or life will be harder.

Recently I purchased a wireless speaker from Amazon. The speaker is cool and I like having good sound when I travel. The speaker is controlled by an app on my phone.

Here's the killer thing to understand - the app DOESN'T DO ANYTHING that buttons on the speaker don't do better, but the app does NOTHING in a very cool way AND the app ties the speaker to my phone.

That tie means the speaker doubled its cool enough so that I'm mentioning it here. WITHOUT the app no way I mention it. With the app, the app that adds NOTHING, the package is cool enough to mention.

SO, lesson is find a DESIRE (by listening to customers), wipe some cool tech on it, listen to customers some more and don't forget if whatever you are making or marketing doesn't play on a smartphone then it won't exist (soon).

Thanks to @Cendrine Marrouat - for curating a great post my way :). Marty

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Crowdfunding: A New Marketing Channel - via @Curagami

Crowdfunding: A New Marketing Channel - via @Curagami | Curation Revolution |
Crowdfunding is a new powerful marketing channel similar to what email marketing used to be - high profit, low cost with big social and UGC benefits.

Martin (Marty) Smith's insight:

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