Culture transformation
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Culture transformation
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Curated by Amanda Fajak
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VideoThe Untold Truth: Inside Amazon's Creative Corporate Culture

Amanda Fajak's insight:
To what extent does culture contribute to company performance? No one can doubt Amazon's incredible corporate success over the years. This video provides insight into how openness, innovation and putting the customer at the heart of your business is a powerful combination.
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How culture delivers competitive advantage and other lessons we can learn from the All Blacks

How culture delivers competitive advantage and other lessons we can learn from the All Blacks | Culture transformation | Scoop.it
The All Blacks' values-based culture is evidence that team culture is a key driver of success.
Amanda Fajak's insight:

As an Australian, the New Zealand Rugby World Cup victory still hurts.

 

Having said this, there is absolutely no doubt the team are extraordinary.

 

This is a short article that goes beneath the surface of what creates that winning streak. Importantly it is not a superior game plan, which no doubt they have, but the mindset and values of the New Zealand team.

 

Interestingly one would think a one team mindset would prevail yet for this team one of key mindsets is "When you're on top of your game, change your game". This is pure innovation and goes to the heart of the New Zealand teams ability to adapt and adjust to whatever the opposition offer them.


What we believe to be true influences what what do and creates the outcomes we achieve in life.


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How Google's culture of transparency helps it prevent 'backstabbing' - Business Insider

How Google's culture of transparency helps it prevent 'backstabbing' - Business Insider | Culture transformation | Scoop.it
Google likes to "default to open."
Amanda Fajak's insight:

Culture is the patterns of behaviour that are encouraged, discouraged and tolerated. This article through a few small examples demonstrates how you can quickly send a message about what you really value in your organisation.

 

A fantastic insight into how Google actively builds its culture. 

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One thousand and one nights of shaping Alibaba’s corporate culture - Virgin.com

One thousand and one nights of shaping Alibaba’s corporate culture - Virgin.com | Culture transformation | Scoop.it
Wellbeing implies happiness, fulfillment and harmony being at the center of our working environment.
Amanda Fajak's insight:

An inspirational story of how a leader with a vision for the kind of culture that he wants can create something great "His own experience of failure and struggle did not just fuel his fighting spirit, it has resulted in him becoming more faithful in his vision of creating the optimal conditions to enable his closest associates and employees to feel a real part of the rise of Alibaba. The importance of loyalty and building a close-knit team are central in his business philosophy" Hats off to Jack Ma!

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How to Tell if You're a Jerk at Work - Wall Street Journal

How to Tell if You're a Jerk at Work - Wall Street Journal | Culture transformation | Scoop.it
Most people are blissfully unaware of how they come across in the office. And it can cost them.
Amanda Fajak's insight:

One of the greatest barriers to cultural transformation is the gap between how we see ourselves and how others see us. This article is a well researched thought piece around this phenomena from Columbia Business School.  It is interesting to note that this disconnect between self and other perception is most prevalent in relation to our self perception around our assertiveness and our level of receptiveness to others ideas. The article refers to one CEO in particular, "his behavior, and his lack of awareness about it, were choking off important information, undermining his leadership and, as he said, “putting my credibility at risk.”


A must read as a leader of culture.

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Six Lessons on Building Corporate Culture From Warren Buffett’s Memo To Managers | JD Supra

For more than half a century, billionaire Warren Buffett has proved he knows a thing or two about how to run a company. Buffett recently released his bi-annual memo to his top managers...
Amanda Fajak's insight:

Communication when used correctly is a powerful culture shaping lever. Here Warren Buffet provides an exceptional example of how communication can clarify and reinforce the behavioural standards of an organisation. Critically though it is 'what happens next', after this note goes out, that is a culture shaping moment.

 

If some-one contravenes a standard do people speak up?

 

The communication sets a clear expectation and is interesting, but reinforcing the standards in the day to day is what is important.

 

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Why employees are the key to your digital transformation

Why employees are the key to your digital transformation | Culture transformation | Scoop.it
Take as much holiday as you want Richard Branson recently announced that Virgin will allow staff to take as much holiday as they like; no checking with managers, no tracking days off. The rationale is simple.
Amanda Fajak's insight:

Periodic waves of innovation have been the hallmark of economic & industrial progress over the past 250 years, during which time we have shifted from an agricultural to industrial to technological and now information era. As this article states "Digital Age working practices challenge the core of Industrial Age ways of operating, requiring the leadership and management to relinquish control and this is hard". 


Simply put in the digital age, success shifts from controlling bodies and people to enabling, facilitating and empowering the minds and creativity of your workers.

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Anne-Christelle's curator insight, March 29, 8:24 AM

Periodic waves of innovation have been the hallmark of economic & industrial progress over the past 250 years, during which time we have shifted from an agricultural to industrial to technological and now information era. As this article states "Digital Age working practices challenge the core of Industrial Age ways of operating, requiring the leadership and management to relinquish control and this is hard". 


Simply put in the digital age, success shifts from controlling bodies and people to enabling, facilitating and empowering the minds and creativity of your workers.

Nathalie's curator insight, April 2, 11:23 AM

Simply put in the digital age, success shifts from controlling bodies and people to enabling, facilitating and empowering the minds and creativity of your workers. The key words to day are give sens, empowerment, collaboration and openess. Advanced example to read on topic "how to create client value through digital culture": Spotify.

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Why it’s time boards faced up to the corporate culture challenge

Why it’s time boards faced up to the corporate culture challenge | Culture transformation | Scoop.it
CULTURE in UK business came under the spotlight in 2014, as executive remuneration, market manipulation, supplier arrangements and so on
Amanda Fajak's insight:

Culture is once again in the press in the UK as organisations grapple with managing risk and setting 'the tone from the top'

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Charles O’Reilly: Finding a Corporate Culture that Drives Growth

Charles O’Reilly: Finding a Corporate Culture that Drives Growth | Culture transformation | Scoop.it
Adaptive cultures minimize predictability and encourage innovation.
Amanda Fajak's insight:

In this latest piece of research, adaptability emerges as the critical cultural competency linked to successful cultures. A great read outlining the success factors to underpin culture transformation.

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Waitrose's culture and values as... - The Drum

Waitrose's culture and values as... - The Drum | Culture transformation | Scoop.it
For the first time in a number of years Waitrose is focusing solely on the Waitrose brand in this year’s Christmas campaign.Rather...
Amanda Fajak's insight:

An interesting approach to linking brand and internal values. Waitrose seem to understand that culture can be a differentiator, creating an all important competitive advantage

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Indian police chief pushes yoga and meditation to strengthen arm of the law

Indian police chief pushes yoga and meditation to strengthen arm of the law | Culture transformation | Scoop.it
Hasmukh Patel hopes to change the culture of his force by encouraging officers to adopt ancient techniques. His crime figures have gone up – but that’s ok, he says
Amanda Fajak's insight:

Yoga is a wonderful practice to increase mindfulness. This story is a great example of how mindful practices can create personal and organisational benefits

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Enron, Ethics And Today's Corporate Values

Enron, Ethics And Today's Corporate Values | Culture transformation | Scoop.it
Enron’s heyday has long ended. But its lessons will long endure.
Amanda Fajak's insight:

More than 10 years on Enron remains a stark reminder of the importance of walking the talk around companies values and the importance of balancing ethics and principles with profit.

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Survey: what do 16-21 year-olds say about the language of business? - Virgin.com

Survey: what do 16-21 year-olds say about the language of business?  - Virgin.com | Culture transformation | Scoop.it
Let’s face it, business isn’t cutting it. From rising inequality and shifting age dynamics, to climate change and the challenges of feeding our growing population, we face some huge challenges.
Amanda Fajak's insight:

The leaders of the future in the UK have spoken and they have said that the kind of culture they want to see in business were, ‘innovative’ (58%), ‘creative’ (57%) and ‘fun’ (55%). And the top three words or phrases they chose to describe the type of company they’d be most successful working for were, ‘fair to employees’ (68%), ‘responsible’ (58%), and ‘inspiring change’ (54%).

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Duke University survey: Companies have work to do when it comes to company culture - Triangle Business Journal

Duke University survey: Companies have work to do when it comes to company culture Triangle Business Journal New research from Duke University's Fuqua School of Business shows that more than 90 percent of executives said culture is important at...

Via Culture Digs, Amanda Fajak
Amanda Fajak's insight:
Amanda Fajak's insight:

Following a 13 month study, Duke University’s Fuqua School of Business add further powerful evidence to the importance of culture.

 

"90 percent of executives said culture is important at their firms, and 78 percent said culture is among the top five things that make their company valuable. However, only 15 percent said their own corporate culture is exactly where it needed to be, and 92 percent said they believe improving their firm's corporate culture would improve the value of the company.

 

When talking mergers the study involved asking CEOs if they would discount a target if the culture was misaligned. Thirty percent said they would discount the offer up to 30 percent, and an extraordinary 46 percent would not even make an offer."

 

As our recent research with investment analysts reinforced. Culture Counts!

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Amanda Fajak's curator insight, November 18, 2015 9:51 PM

Following a 13 month study, Duke University’s Fuqua School of Business add further powerful evidence to the importance of culture.

 

"90 percent of executives said culture is important at their firms, and 78 percent said culture is among the top five things that make their company valuable. However, only 15 percent said their own corporate culture is exactly where it needed to be, and 92 percent said they believe improving their firm's corporate culture would improve the value of the company.

 

When talking mergers the study involved asking CEOs if they would discount a target if the culture was misaligned. Thirty percent said they would discount the offer up to 30 percent, and an extraordinary 46 percent would not even make an offer."

 

As our recent research with investment analysts reinforced. Culture Counts!

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Think like Pixar: 7 business lessons from the studio's creative culture (Wired UK)

Think like Pixar: 7 business lessons from the studio's creative culture (Wired UK) | Culture transformation | Scoop.it
Every Pixar film undergoes problems -- but it's how they fix those problems that makes them so successful
Amanda Fajak's insight:

This article about Pixar gives some insights into the mindsets that underpin an innovative culture

 

The ability to break out of either/or thinking and see things from another perspective is key.


Openness and a bit of kindness also seem to be critical. 


Great food for thought for those organisations that want to build the innovation muscle

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Anne-Christelle's curator insight, March 29, 8:07 AM

This article about Pixar gives some insights into the mindsets that underpin an innovative culture

 

The ability to break out of either/or thinking and see things from another perspective is key.


Openness and a bit of kindness also seem to be critical. 


Great food for thought for those organisations that want to build the innovation muscle

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My charity transforms the lives of children, but its staff are not a priority - The Guardian

My charity transforms the lives of children, but its staff are not a priority - The Guardian | Culture transformation | Scoop.it
If we are to lead social change, our values must not only be strong and visible, but central to the running of the whole organisation
Amanda Fajak's insight:

Alignment of your culture internally and externally builds internal pride and external reputation. The disconnect described in this article can be destructive and demoralising for employees and a risk to the sustainability of your organisation.

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Employees to be immersed in JetBlue corporate culture at The Lodge - Runway Girl Network

Employees to be immersed in JetBlue corporate culture at The Lodge - Runway Girl Network | Culture transformation | Scoop.it
ORLANDO: For more than 15 years JetBlue has made it a point to be a bit different from other airlines. Part of that comes in the form of its onboard products and services and part of it comes from its corporate culture.
Amanda Fajak's insight:

It is refreshing to see a company that is not only clear on its culture but is actively managing the culture. This article describes the process that JetBlue use to onboard employees. Onboarding is both a symbol - as a company how do we use our limited resources to welcome people to our organisation? - and a lever for change. At Walking the Talk we refer to 9 levers to manage culture. Here, JetBlue use the people development and also the workplace environment lever to powerful effect.

 

Out of interest the other 7 levers are Top Team, People Placement, Quick Wins, Business Management Processes, Performance Management, External Relationships, Communication.

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Are we in control of our own decisions?

Are we in control of our own decisions? | Culture transformation | Scoop.it
Behavioral economist Dan Ariely, the author of Predictably Irrational, uses classic visual illusions and his own counterintuitive (and sometimes shocking) research findings to show how we're not as rational as we think when we make decisions.
Amanda Fajak's insight:

A wonderful insight into our profound humanity. We are delightfully irrational. 

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Behold! Someone Made An Employee Manual You'll Actually Want To Read - Fast Company

Behold! Someone Made An Employee Manual You'll Actually Want To Read - Fast Company | Culture transformation | Scoop.it
EF Education First takes a colorful page from children's book illustrations for its employee manual.
Amanda Fajak's insight:

This employee manual is a quirky, colourful way to to communicate values. 'Employee manuals' are the 'talk' of an organisation but they are also symbols. This organisation could have produced a 50 page manual but instead they have produced something colourful, visual and engaging. This document sends a message to employees about what is valued.

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5 Truisms About Leadership and Corporate Culture Leaders Cannot Ignore |

Five truisms about leadership and corporate culture that leaders cannot ignore are shared, including the importance of values, stories and individual cultures.
Amanda Fajak's insight:

Some great examples of the power of walking your talk as a leader around culture

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What Causes Good Employees to Make Bad Decisions? - Huffington Post

What Causes Good Employees to Make Bad Decisions? - Huffington Post | Culture transformation | Scoop.it
Character is the culmination of personality and experiences. Though character is generally stable, psychologists understand that all of us are susceptible to being "nudged" by our environments....
Amanda Fajak's insight:

Culture is created by the unspoken messages that are sent by behaviours, symbols and systems. This article provides an insightful analysis of the impact of these messages on employee behaviour. 

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10 Invitations to Transformation

10 Invitations to Transformation | Culture transformation | Scoop.it
Ask people to talk about what they’re good at and their eyes light up. For some, the topic of their strength is so awkward that it takes them time to get their bearings. Eventually, everyone smiles...
Amanda Fajak's insight:

Language is a finite resource - therefore the words that we choose to communicate each day send a message about what we really value.

 

When we talk culture we ask leaders to think about the words that they use - do you focus on 'we' or 'I', do you talk about 'the issues' or the 'possibilities'.

 

The choices we make result in certain outcomes, as what we say creates what people focus on and then influences what they do. 

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How to change the culture within your business - Virgin.com

How to change the culture within your business - Virgin.com | Culture transformation | Scoop.it
The key to any organisation is how it treats its people. If staff are downtrodden, disrespected and underappreciated, customers will be too. If teams are happy, supported and empowered to take on challenges, customers will follow suit.
Amanda Fajak's insight:

Richard Branson sharing some compelling insights from Google, the World Bank and Bloomberg about the importance of symbols - our use of scarce resources such as time, money and space - and their power in changing the culture. 

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http://www.fastcompany.com/3037884/how-i-get-it-done/as-a-founder-an-employee-friendly-culture-starts-with-you

Hey startup founders, quit working so hard: Sane corporate culture starts with you http://t.co/w2Ey961jFa by @davidzax via @FastCompany
Amanda Fajak's insight:

A start up story demonstrating conscious leadership. As the founder of this company discovered “As captain of the ship, I’m setting the culture.” Hat's off to an early insight that will long reap rewards.

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Was Skinner Wrong? Operant Conditioning & Down-Voting in Online Communities - PsychCentral.com (blog)

Was Skinner Wrong? Operant Conditioning & Down-Voting in Online Communities - PsychCentral.com (blog) | Culture transformation | Scoop.it
Psychologists have long known that while B.F. Skinner is a founding father of behavioral psychology, some of the foundations he built his theories upon haven’t held up under the scrutiny of modern research.
Amanda Fajak's insight:

An interesting insight into how behavioural conditioning might work in our social world.

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