Culture 3 Reasons for Changes
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RBS 'ready to privatise in a year'

RBS 'ready to privatise in a year' | Culture 3 Reasons for Changes | Scoop.it
The chairman of Royal Bank of Scotland (RBS) says the bank will be ready to return to the private sector next year, as it reports a return to profit.
Sarah Child's insight:

This could well increase the competition in the banking sector next year if RBS is re privatised.  The question is, will RBS have to change sits culture to be competitive or has it already done so in Oder to return to profit?

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Antony Jenkins to staff: adopt new values or leave Barclays - Telegraph

Antony Jenkins to staff: adopt new values or leave Barclays - Telegraph | Culture 3 Reasons for Changes | Scoop.it
Barclays' new boss has told staff they should quit the bank if they do not want to sign up to a set of standards aimed at rebuilding the British bank's reputation after a string of scandals.
Sarah Child's insight:

read the letter!!

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Leadership: Barclays Opts for the Internal Option for New CEO

Barclays Bank needs a new leader - and the Board have made their choice. Barclays have opted for an internal candidate - Antony Jenkins - rather than recruit an external candidate..
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The 10 Best (and 10 Worst) Companies for Customer Service | Reviews, Comparisons and Buyer’s Guides

The 10 Best (and 10 Worst) Companies for Customer Service | Reviews, Comparisons and Buyer’s Guides | Culture 3 Reasons for Changes | Scoop.it
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BBC NEWS | Business | More UK call centres to move to India

BBC NEWS | Business | More UK call centres to move to India | Culture 3 Reasons for Changes | Scoop.it
High staff turnover and poorly qualified workers are among the reasons given by UK firms looking abroad to set up call centres.
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Barclays.com - Barclays Strategic Review Media Conference

The Barclays Strategic Review Media Conference from 12 February 2013. Watch a replay of the conference, split into three parts.
Sarah Child's insight:

quite long....but some very good stuff on culture

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Changing the Organisational Culture - Clean Up or Clear Off!

Is it possible for a new CEO to achieve significant change in the culture of an organisation?  Managers and employees at Barclays are about to find out!.
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Culture wasn’t built in a day | The Sunday Times

Culture wasn’t built in a day | The Sunday Times | Culture 3 Reasons for Changes | Scoop.it
Sarah Child's insight:

superb article....lots in it for BUSS4....a definate read

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India's call centre growth stalls

India's call centre growth stalls | Culture 3 Reasons for Changes | Scoop.it
India's call centre industry has grown rapidly in the past decade, but recent research suggests it's no longer the world's biggest.
Sarah Child's insight:

a contrasting arguement to the growth of call centres abroad..

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Branding Strategy Insider | Brand Management: The Last Kodak Moment?

Branding Strategy Insider | Brand Management: The Last Kodak Moment? | Culture 3 Reasons for Changes | Scoop.it
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