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What Happens When You Turn Your Back In A 21st Century Classroom

What happens when you turn your back in a 21st century classroom? BYOT, indeed.

Via Mary Perfitt-Nelson
Gordon Scobbie's insight:

Very true. When the public, customers and employees have greater access to up to date information than ever before, what does this mean for leaders of organisations in the private, public and 3rd sectors? 

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Mary Perfitt-Nelson's curator insight, May 19, 2013 9:16 AM

Funny....BUT there is a moderate viewpoint that involves TEACHING kids to do this WELL

 

Some tips:  

 

http://www.aplatformforgood.org/blog/entry/transforming-learning-with-byot

 

http://byotnetwork.com/

 

 

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Stakeholders - A New Model for the Participation Age

Stakeholders - A New Model for the Participation Age | Criminal justice | Scoop.it
The Industrial Age created the modern employee on such bad assumptions (you’re stupid and lazy) that the whole concept is simply broken. Both the word and the concept of “employee” are not redeemable.
Gordon Scobbie's insight:

Some interesting ideas. I can identify with many of the views, but how would this work in the public sector? A major cultural shift around attitudes to work and being 'employed' would be required. Thoughts??

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CULTURE CHANGE TO DRIVE POLICE REFORM - PublicNet

The Guardian
CULTURE CHANGE TO DRIVE POLICE REFORM
PublicNet
Police minister Damien Green calls for culture change to take forward the next stage of police reform.

Via Melissa Jardine
Gordon Scobbie's insight:

Putting the public at the heart of policing is crucial to trust and confidence in the police. Making the police more of a 'profession' will require a cultural shift that makes everyone, no matter their role, see themselves as serving the public. This is not just the job of those delivering local policing, but the ethos of putting the public first and having meaningful community engagement must extend across the whole organisation. The College of Policing have a vitally important role to play in making this change happen

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We Are What We Affect - Community Engagement Podcast (29)

We Are What We Affect - Community Engagement Podcast (29) | Criminal justice | Scoop.it
How we respond to developments is often predicated by how we were heard.  Children learn early and instinctively that if they express an emotion that gets a quick and positive response for their ca...
Gordon Scobbie's insight:

This seems so obvious to me, yet leaders in the public sector still largely pay lip service to genuine and meaningful community engagement. Now that we live in a far more connected world, I believe that this position becomes more and more untenable as the voice of the citizen becomes harder to ignore!  Savy leaders get this and will take some 'risks', but will be rewarded by having more citizen advocates talking positively about their organisation. Those that don't get it will just be left behind!

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Infographic: The Emerging Customer Engagement Economy

Infographic: The Emerging Customer Engagement Economy | Criminal justice | Scoop.it
To drive profitable growth, companies must evolve from rigid, transaction-based infrastructures to become agile, customer-obsessed enterprises. 

 

// (RT @chrisdrakebw: Great infographic & helpful stats 70% of decisions are based on emotion?
Gordon Scobbie's insight:

It's not rocket science!  So much of this just makes sense.....so why do organisations find this so hard to put into practice?

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Brand Storytelling in 4 Steps « Branding Magazine

Brand Storytelling in 4 Steps « Branding Magazine | Criminal justice | Scoop.it
Brands are more dynamic than ever, and the ones that offer a multidisciplinary approach to branding are ideally those that win over the hearts and minds of their customers. How can you give your brand another layer?
Gordon Scobbie's insight:

Public sector organisations can learn from this approach too. What does your organisation stand for?; what stories can it tell to reinforce its values and connect with the wider public?; how might this lead to greater engagement and involvement with the public in shaping service delivery?  Just my thoughts, but I can't help feel that not enough thought is given in the public sector to these fundamental questions. 

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NetAppVoice: Social Media and the C-Suite: Increasing Engagement in the Wake of CIO 100 Awards

NetAppVoice: Social Media and the C-Suite: Increasing Engagement in the Wake of CIO 100 Awards | Criminal justice | Scoop.it
Social media is likely to be among the hot topics among the hundreds of chief information officers and senior executives from around the world who will gather next week to honor the most innovative IT organizations at the 25th annual CIO 100...
Gordon Scobbie's insight:

Interesting article on the shift that Chief Executives in the private sector are making towards engaging personally with social media.  My arguement is that leaders cannot now say they 'don't do' social media. They at least need to understand its strategic importance to the organisation so they understand the risks and opportunities it presents.  This was evident at the Digital Scotland event held last week on behalf of the Scottish Government. There is an admirable vision for Scotland to be a world class digital nation by 2020 and I will do all I can in my new role to support this ambition.  However, whilst there are many technical issues to be addressed, the most pressing matter is one of leadership, with too many of our leaders in the public sector still not taking responsibility for the digital agenda. In essence, moving Scotland forward will be more of a leadership issue than a technical one. Thoughts?

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What Happens When You Turn Your Back In A 21st Century Classroom

What happens when you turn your back in a 21st century classroom? BYOT, indeed.

Via Mary Perfitt-Nelson
Gordon Scobbie's insight:

Very true. When the public, customers and employees have greater access to up to date information than ever before, what does this mean for leaders of organisations in the private, public and 3rd sectors? 

more...
Mary Perfitt-Nelson's curator insight, May 19, 2013 9:16 AM

Funny....BUT there is a moderate viewpoint that involves TEACHING kids to do this WELL

 

Some tips:  

 

http://www.aplatformforgood.org/blog/entry/transforming-learning-with-byot

 

http://byotnetwork.com/

 

 

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An astronaut in cyberspace: How Chris Hadfield used Twitter to give us all (even Star Trek's William Shatner) a taste of life on the International Space Station

An astronaut in cyberspace: How Chris Hadfield used Twitter to give us all (even Star Trek's William Shatner) a taste of life on the International Space Station | Criminal justice | Scoop.it
Captain Kirk played a key role in thrusting Commander Hadfield to the sort of fame not enjoyed by a real-life spaceman for decades.
Gordon Scobbie's insight:

A lesson for us all in how to use social media to connect with people. Interesting content mixed with authentic enthusiasm and more than a little skill!!  Why don't we see more of this from leaders in our public services? 

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Carvill Creative Social Media & Marketing Blog » The Simple Science of Engagement for Twitter

Carvill Creative Social Media & Marketing Blog » The Simple Science of Engagement for Twitter | Criminal justice | Scoop.it
Carvill Creative Social Media & Marketing Blog - Marketing and social media – news, views, tips and advice… (Simple science of engagement for #Twitter: We've broken it down for you to the simple facts, as well as our own #tips
Gordon Scobbie's insight:

Some really good tips here to make Twitter work harder for you. The key is to be clear on what you are trying to achive at the outset before you even send that first Tweet!

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Lawrence Sherman on Criminology - Social Science Space

Lawrence Sherman on Criminology - Social Science Space | Criminal justice | Scoop.it
The latest episode of Social Science Bites is an interview with Lawrence Sherman, Professor of Criminology at Cambridge University and a keen advocate of experimental criminology.

Via Melissa Jardine
Gordon Scobbie's insight:

I have had the privilige of working with Professor Sherman on an evidence based experiment on anti social behaviour when I was Assistant Chief Constable in West Midlands Police. The fusion of operational policing experience and academic insight and rigour is, in my opinion, the way in which the police service will make the biggest impact on crime reduction and public confidence, and will mean that scarce resources are targeted in the most efficient way possible. A man worth listening to.

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Melissa Jardine's curator insight, August 14, 2013 3:37 PM

Inspirational Lawrence Sherman on Experimental Criminology. Fascinating on so many levels. Domestic violence, rest. justice, public health...

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We are watching you! Tech helps Africans hold governments to account

We are watching you! Tech helps Africans hold governments to account | Criminal justice | Scoop.it
Mobile phones are helping Africans keep tabs on their governments, and giving power to the people.
Gordon Scobbie's insight:

Some very interesting examples of citizens using the power of real time ommunication technology to engage with authorities and to make their voices heard.

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3 Strategies to Measure Your Social Media | Social Media Examiner

3 Strategies to Measure Your Social Media | Social Media Examiner | Criminal justice | Scoop.it
Measure social media: learn simple strategies to incorporate into your social media campaigns and see if you’re achieving your objectives.
Gordon Scobbie's insight:

Some simple but helpful tips for any organisation starting out on a social media journey to help them be more effective.

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Police tap social media in wake of London attack

Police tap social media in wake of London attack | Criminal justice | Scoop.it
Tracking sentiment with software.
Gordon Scobbie's insight:

A good example of how policing and law enforcement are responding to the digital age. The need for real time information; effective analysis of that information and some predictive ability are fundamental to informing the strategy of the police commander during any major incident. A developing area for policing but I would argue that other public sector bodies such as health and local authorities will need to develop similar capability.

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Top Ten Quotes on Community Engagement in South Australia: Helen Wilmo

Top Ten Quotes on Community Engagement in South Australia: Helen Wilmo | Criminal justice | Scoop.it
The Community Alliance recently held a public forum on the planning and development system in South Australia. (RT @BeckyBHC: Guest blog by Community Alliance SA.
Gordon Scobbie's insight:

It doesn't matter what the topic or sector is, meaningful engagement with communities must be given a high priority.  The use of digital can add so much to traditional methods yet few of our public services really embrace this medium to have effective engagement with their communities. Why????

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What do engagement surveys really assess?

What do engagement surveys really assess? | Criminal justice | Scoop.it
Does an increase in employee engagement scores lead to an increase in productivity, or is the converse true?
A recent Forbes article, Why Employee Engagement?
Gordon Scobbie's insight:

Sir Paul Scott-Lee, my old Chief Constable at West Midlands Police, was a master at this. He repeated simple messages often; celebrated success with his people and genuinely made them belive their efforts were making a positive differences to the communities they served. It seemed simple at the time, but looking back very few leaders manage to achieve this level of employee engagement and even less can sustain it over a period of several years.

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Employee Engagement: Every Leader's Imperative - Forbes

Employee Engagement: Every Leader's Imperative - Forbes | Criminal justice | Scoop.it
Employee Engagement: Every Leader's Imperative
Forbes
They allow for personal expression in the form of communities based on shared passions and interests.
Gordon Scobbie's insight:

When we think of social media engagement, we tend to focus on the external environment, ie the public or customers.  Our internal audience, ie the people who do the work and represent our organisations are often ignored.  Remember, any good social media strategy will always consider how best to use social media tools to harness the skills and expertise of its people.  Do you know of any organisation currently doing this well?

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Negotiating Social and Mobile Trust

Social, mobile and cloud are emerging as the next platform for applications and forcing organizations to innovate and adapt. This transformation offers the o...
Gordon Scobbie's insight:

Thoughtful insight into how businesses will need to adapt to meet the changing needs of their customers and how 'trust' is important in building this relationship.  This is just as applicable to the public sector if they are truely to become'digital by default'.

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