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12 Outsourcing Trends to Watch

12 Outsourcing Trends to Watch | Creativity & Innovation  for success | Scoop.it

Outsourcing is a key cost saving strategy for many companies that helps them maintain a profitable bottom line.

 

1. Outsourcing Customer Service through Social Media and the Cloud

2. IT May Not Be Outsourced for Many Companies

3. Manufacturing is Slowly Coming Back to the West

4. The Growing Middle Class of Developing Nations

5. The Growth of a Global Business Culture

6. I.T. Security Concerns for Outsourcing

7. There Will Be Shifts in Outsourcing Pricing Models

8. Application Development Will Increase for Outsourcing Firms

9. The Size and Terms of Outsourcing Deals Will Shrink

10. Rural-Shoring Will Become Attractive in Some Cases

11. Middle Management Will Take the Lead for New Contractse.

12. Shipping Costs and Supply Chain Issues Could Tip the Balance

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Creativity & Innovation  for success
Creativity & innovation, the drivers of change
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Activating Creativity an HR challenge for the next years

It is time to take advantage of the creative potential in your organisation. You could offer employees and stakeholders a positive perspective.
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What's REALLY in McNuggets? McDonald's is willing to show you

For decades, there have been rumors about what fast food actually contains, especially from the world’s largest chain: McDonald’s. As an occasional customer there, I’ve also always wondered what went into my favorite option, the chicken McNuggets. If you look inside them they look very little like chicken, but they just taste so good.

McDonald’s Canada produced the video above when allegations were made that their McNuggets were made from a ‘pink slime’, in which they actually take a step-by-step tour through the production process in their McNuggets factory. Watch the video to find out.

In recent years, McDonald’s has been putting a lot of effort and innovation into improving its food quality, especially in the UK where they have made huge strides in working with local farmers and improving animal welfare standards in its procurement. And while usually, food production methods are a closely-guarded secret, the question of what sort of unnatural chemicals are contained in McNuggets is one which they chose to address in a simple and effective way: Honesty and Openness. The risk and cost of exposing production advantages was countered by the trust it helped build with customers.
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The Science of Creativity : charles limb keynote

In this Charles Limb keynote the speaker takes a scientific approach towards discussing what constitutes creative genius. The hearing specialist and surgeon at Johns Hopkins Hospital argues that artistic creativity is a neurological process and thus may be studied like any other brain activity.

Using a functional MRI (fMRI) Limb’s experiment involves taking pictures of the active parts of a person’s brain while they are engaged in a creative activity. After developing a unique piano keyboard, the research team had musicians undergo an MRI scan while playing memorized music on the keyboard. Then the musicians were asked to play an improvised tune, playing off of each others riff. The images on the fMRI showed that certain areas of the brain received more blood flow when engaged in spontaneous, creative projects.

While still fairly unexplored, Charles Limb is hopeful that within the next few decades many discoveries will be made regarding the connection between neurological activity and artistic talent.
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The Rise of 3D Printing : Personalized Manufacturing keynote

According to CEO of Shapeways Peter Weijmarshausen in this personalized manufacturing keynote, 3D printing is changing the roles of consumers. The introduction of mass production was to lower the price of goods, yet as Weijmarshausen points out the downside of this is a loss of individualization. However, in a time when most goods are purchasable by consumers, products begin to become indistinguishable from each other.

This leads to a dissatisfaction in the products, but custom-made products are often associated with being too expensive or unattainable. Weijmarshausen states that the solution is in 3D printing. Some of the things that are possible are jewelry, houseware and games, and as time progresses there will be endless capabilities. Three dimensional printing allows for such customization, and is transforming the relationship between products, creators and consumers
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Multifunctional Heating Devices : hand warmer

Multifunctional Heating Devices : hand warmer | Creativity & Innovation  for success | Scoop.it
This multitasking hand warmer is a must have gadget for this fall. In addition to keeping your hands from getting to cold, the 3-in-1 device also functions as a flash light and phone charger. This is a great product to keep in a first aid or emergency kit, not to mention an amazing thing to have on hand if you plan on going on any autumn camping trips.

From Canoe, the hand warmer has a conductive aluminum shell that takes less than 5 minutes to heat up fully to 106 degrees. It will stay hot for 3 hours as well, making it perfect for a chilly commute. It comes equipped with a mini USB for recharging.
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Process Innovation – Transfer some of the job to the customer

Online check-in for flights is a great innovation. Instead of standing in line at the check-in desk I can select my seat and print my boarding card at the computer on my desk (or on my smart phone). For me, the passenger, online check-in offers time saving, control and convenience. For the airline it means less administration, fewer check-in desks and competitive advantage (I would rather fly with an airline that offers it). It is an example of a service innovation where part of the task has been transferred to the customer. We are seeing this kind of idea from all sorts of service providers.

Take health care as an example. Patients themselves are increasingly turning to the internet and to self-help groups. In the UK NHS Direct gives advice and help to approaching 10m people a year by phone and internet. This saves many visits to the surgery where people have to wait their turn to see a doctor. PatientsLikeMe is an internet based user group that helps people to explore their symptoms, conditions, treatments and research reports. They claim that by learning from other patients and sharing the user experiences you can take control of your illness. Kaiser Permanente is a health firm that supports diabetes sufferers. It encourages them to undertake self-diagnostic checks which are analysed by specialists who then advise courses of action over the phone. New York medical centre Montefiore has reduced hospital admissions by 30% for older patients by using sensors which enable doctors to monitor their progress remotely. The combination of monitoring, self-help and remote specialist support has the ability to deliver improved health and lower costs.
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“Innovate Or Die” Is The Big Warning For Big Business

“Innovate Or Die” Is The Big Warning For Big Business | Creativity & Innovation  for success | Scoop.it
We have said it before, and it will always hold true: you have to innovate or die. The time a company spends on the S&P 500 is 60% shorter today than it was just 14 years ago. Companies that spend too much energy on trying to maintain an existing competitive advantage instead of taking risks on innovation will ultimately be disrupted. There will be many more Kodaks and Blockbusters in the coming years—businesses that once seemed invincibly competitive, only to fall and fall hard because they failed to move forward.
Innovate or Die: The Stark Message for Big Business

From BBC Business News:

“Just look at the likes of Woolworths, Polaroid, Alta Vista, Kodak, Blockbuster, Borders… the list goes on. All steamrollered by strings of ones and noughts and changing consumer behaviour. But why are so many big companies so bad at it?

Typically, big companies are much more conservative than start-ups and won’t do anything that is untested or could risk future profits,” says George Deeb, managing partner at business consultancy Red Rocket Ventures. “Innovation efforts really require a very different, more entrepreneurial risk-taking mindset.”
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If It’s Not Different, It’s Not Innovation

If It’s Not Different, It’s Not Innovation | Creativity & Innovation  for success | Scoop.it
Creative products are novel and useful; Innovative products are novel, useful, and successful. Beforehand, it’s impossible to know if something will be successful, but if it’s useful there’s a chance it could be; beforehand, it’s subjective whether something will be useful, but if it’s novel there’s a chance; but no one is sure what novel means, so replace it with “different” and you’re onto something. It’s clear if something is different, and if it’s different, there’s a chance it could be creative and innovative. Said another way,

if something isn’t different it cannot be creative, nor can it be innovative.
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How to Maintain Innovation across Multiple Teams and Methodologies

Creating cohesion between teams with different workflows and methodologies is one of the most daunting tasks for innovative companies, particularly at an enterprise level. Ideally, each team will function well within the boundaries of its own tasks and responsibilities, but building bridges between these silos often means constructing custom solutions that will aid the creation process. This in itself becomes a type of project, perhaps one that will remain ongoing. However, it is possible to seamlessly integrate teams working with vastly different methodologies to achieve harmony.

The process should start with the manager gaining a comprehensive understanding of why each team functions in its current fashion. Has the team taken on a particular management strategy in pragmatic fashion, e.g., in response to historical experience, or is their current methodology more ingrained, something they learned during formative years in their careers? The difference is important, as teams with a more pragmatic view may have an easier time adjusting and syncing with other departments.

Managers should also seek to understand the benefits of each methodology used at a team level, making sure to note the methods that each team uses to achieve their goals. While the end game may be to find a common ground between these departments to protect innovation and streamline the creative process, changing an effective strategy for the sake of collaboration may not be worth the effort. It’s unlikely that your development team will give up their scrum workflow willingly if it’s brought them great success.
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Rest in Peace, Google Glass: 2012-2014

Rest in Peace, Google Glass: 2012-2014 | Creativity & Innovation  for success | Scoop.it
Whatever happened to all those people wearing Google Glass all over town? Many were all-in on the greatness of the product, wearing Google Glass to video podcasts, TV shows, and events.

Wearers were gung ho and constantly extolled the virtues of Google Glass. I wrote at the time that the entire product was a hoax. Although ridiculed for the column, one year later, in April 2014, articles began to appear about how all the early adopters stopped wearing the glasses because they were useless and led to personal ridicule. But there was more to it than that.

The sudden disappearance of Google Glass reminds me of a couple of other odd fads that came and went. The first was the overwhelming popularity of VCRPlus, a mechanism that allowed you to punch in a simple number into a video cassette recorder (VCR) for it to record a desired show. On the TV listings these numbers appeared almost by magic overnight in much the same way almost the way vinyl records disappeared from "record stores."
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Talking Staffing With John Nurthen

Talking Staffing With John Nurthen | Creativity & Innovation  for success | Scoop.it

John Nurthen is one of the keynote speakers at The Job Board Summit 2014 – Europe. John is Executive Director, Global Research for Staffing Industry Analysts, the global advisor on contingent work, he has also held senior managerial roles for three of the world’s largest staffing companies.
John shared his thoughts with us at Jobg8 on some of the key trends in the world of recruitment and talent acquisition today.
John comments; “from a global perspective, the staffing industry is likely to see solid but unspectacular growth over the next few years although, as always, there will be pockets of strong growth if you know where to look for it.
“With the imminent IPO of Japan’s largest staffing firm, Recruit, we should also expect to see a wave of global consolidation. Recruit aims to be the largest HR services company in the world and will need an aggressive acquisition policy to achieve this. In the past, the company’s appetite has stretched from traditional staffing players (Advantage) to web delivery (Indeed). Other large international staffing firms are unlikely to sit around and do nothing while this happens. The staffing industry remains highly fragmented on a global basis with the top three companies having a market share of only 16%.”

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What’s next? The Six Technologies that will Shape Our Future

What’s next? The Six Technologies that will Shape Our Future | Creativity & Innovation  for success | Scoop.it
Some inventions have become so widespread it’s easy to take them for granted. For instance, you never think twice about turning the lights on when we enter a darkened room. But think back to the last power cut you lived through, and you’ll get an idea of the difference that technology makes. Today it can be hard for us to even imagine the kind of change it made in our ancestors’ lives when GE invented the first practical light bulb over a century ago.

But innovation isn’t over. If anything, it’s gathering pace. Even now, GE researchers are working on technologies that could change our lives just as profoundly as the light bulb once did. In Munich and at the other eight GE Global Research Centers, 2,650 of the world’s best scientists, engineers and technologists are working on breakthrough innovation in critical areas like health, energy, manufacturing and advanced analytics that will help the world work better. These technologies could solve big societal challenges and capitalize on huge technology shifts in cloud, mobile, big data, and connected machines.

So what’s next in the world of technology?
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Innovation Vs Tradition : What Does The User Really Want?

Innovation Vs Tradition : What Does The User Really Want? | Creativity & Innovation  for success | Scoop.it

We here – you, me, that other guy reading this article – we follow technology. We are probably reading a few tech blogs. Probably we all tried a pre-release software a few times, just because we were curious. Me, personally? I’m a geek with that stuff. My browser is always in beta. I jump to the next version of software as soon as I have an opportunity. Even system updates don’t make me as anxious as they make the most people out there. If it means I’m going to say on the bleeding edge, then well, yeah, I can do a restart again.
My mother? Not so much.
It’s easy to lose track of other people’s preferences when you’re spending all of your time on the Internet. Interacting with the world of technology becomes your second nature and suddenly you don’t exactly understand why your cousin who works in a bookstore does not really wait for you to update his Office.
This is the double nature of the IT world. Evolution means change. At the same time, to be able to innovate, we need those innovations to be popular. To succeed in that, we need our audiences to like what we’re doing.
And the audience? If you’re any popular, most of your audience wants you to stay exactly the same.

“Don’t change”, they’ll tell you. And then when you do change, they will hate you for it. But here’s the thing: if you don’t change, you’ll die. This is one of the greatest mysteries of user experience.

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Nicolas Huau's curator insight, October 17, 7:50 AM

Lesson of the day : "In order to stay successful, you have to innovate. It’s not even a question. Instead, the single most important thing is implementation. In other words, it’s how, not why."

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TEDx Talk: The science of improving your brain's creativity

Today I want to talk about you. About how you generate ideas, and how you are sabotaging yourself without even knowing it. Each of you has the capability to come up with ideas which could fundamentally change both your own lives and the lives of many others. And without realising it, you are preventing this from happening. I want to share with you the insight on how all of you can enhance your ability to generate truly special ideas.

Who here is creative? Raise your hands, I want to see. And who here doesn’t consider themselves that creative? Finally, who here wishes that they could be more creative?

We are all creative. This whole notion that some people are creative while others are not is in fact a complete myth. There is no such thing a “left-brained analytical person” or a “right-brained creative person”. And I’m going to show you how everyone, no matter how creative you feel you are, can improve their capability to generate amazing new ideas

So what is creativity? Producing a new idea which has value to someone

In the brain, ideas are new connections between separate pieces of Existing knowledge and context in the brain. Every idea builds on your experiences, memories and current mental activity, even if you are not aware of it. The life of an idea being generated in the brain goes approximately like this [ (Walsh, 2011)]:

Preparation: Absorbing knowledge, experience, insight and context, as well as understanding a specific challenge which requires an idea
Incubation: time required for your mind to form new connections
Inspiration: The moment of insight when your mind finds a potential solution and makes you aware of it. The “eureka” moment that seems to come out of nowhere
Verification: A quick mental check to see if the solution should be investigated further
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Why Leaders Give Innovation Low Marks

Why Leaders Give Innovation Low Marks | Creativity & Innovation  for success | Scoop.it

Recently, my firm Zenger Folkman did a study with 700,000 participants to rank the importance of innovation among 15 other competencies. If you look at the table below you will see it ranked as number 13 out of the 16 in order of importance.
This ranking surprised me but I believe that people tend to focus on the immediate daily needs and not the long-term outcomes. As a result, the vital importance of innovation slips past them.

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Robotic Breakthroughs : robotic advancement speech

In Andrew McAfee's robotic advancement speech he discusses the possibilities that can come about from the evolution of the robotic technology in society.

Technological unemployment is a facet in the manual workforce that causes concern for many people. From speaking to identifying and understanding, the amount of actions that robots are capable of performing is growing each day. According to McAfee, the upsurge in the robotic development will benefit society in a way that manual labor never could have.

The technological progress allows for the continued progression of society. The replacement of human beings in the manual workforce will result in an increase in product output, which eventually results in lower price tags for products. Once the machines have the capability to perform certain manual tasks, people will be liberated from the constraints of the workforce. It will allow people to explore aspects of the world that weren't possible due to the constraints of workforce-based society.
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Projected Touchscreen Tables : Dynamic Desktop

Projected Touchscreen Tables : Dynamic Desktop | Creativity & Innovation  for success | Scoop.it
Multi-touch hardware and software company Ideum is developing the Dynamic Desk, a projected capacitive touch table that can be used with both hand gestures and tangible objects. The technology is designed to be compatible with any projected capacitive touch screen.

For example, you can put your phone down on the screen and drag out photos to your desk to share them on social media, or drag documents from your desktop to your phone. Or, you can simply place a keyboard down on the surface and work on a document.

The Dynamic Desk is designed to be interactive without adding unnecessary steps to working processes. For example, you can place a camera on the desk, prompting it to bring up a photo-access interface.
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Failure Tolerance – how to encourage your employees to innovate

Failure Tolerance – how to encourage your employees to innovate | Creativity & Innovation  for success | Scoop.it
Failure should be a prerequisite to innovation, but a lot of managers still struggle to understand this and thus too many employees see failure as something bad. Have you ever wondered whether your employees feel entitled to take risks while looking for innovations, or simply feel like they must maintain the status quo?

A business can’t develop a breakthrough product or process unless it’s willing to encourage risk taking and learn from subsequent mistakes. A culture of intelligent risk taking should be developed in order to prompt sustained innovation. It’s hardly imaginable to innovate whilst remaining within the comfort zone; the only way is to explore, venture and try new approaches. But leaving the comfort zone carries some unavoidable risks and those employees who do it should be encouraged and properly supported.
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Innovation in the Top 5 Chinese Tech Companies

Innovation in the Top 5 Chinese Tech Companies | Creativity & Innovation  for success | Scoop.it
China’s high tech industry is increasingly recognized as a very dynamic industry. More and more Chinese high tech companies are gaining ground on the international stage. “China has changed its strategy and is now ready to offer high value technological products. Today, Chinese do not only copy foreign high tech brands’ features. They innovate and assert their innovation.” explains Fil Control, a French industrial group, leader in the textile machinery industry and owner of a subsidiary in China. What are the most innovative Chinese high tech companies in 2014? Here are 5 leading Chinese companies which show considerable dynamism in terms of innovation this year.
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Innovation Psychology: Innovate like Leonardo da Vinci

Innovation Psychology: Innovate like Leonardo da Vinci | Creativity & Innovation  for success | Scoop.it
In recent blogs, I’ve talked about delivering breakthrough innovation by reapplying ideas from unexpected places, and how ‘innovation magic’ occurs at interfaces. Today I want to focus on a personal passion, innovating at the interface between art and science.

Many people today believe that science and art, like oil and water, do not mix. However, many of the worlds’ greatest innovators were not constrained by this bias. Leonardo da Vinci was pretty innovative, and his creativity spanned fine art, military engineering, anatomy and biomimicry. He was not alone. Fred Hoyle was a celebrated astrophysicist, author, and musician, and Einstein claimed to get more pleasure from playing the violin than from Physics. It was Einstein who said, “The greatest scientists are always artists as well”.

Art-Science for All: This overlap of art and science is not just for giants of innovation either. During the Renaissance, artists belonged to the guild of physicians, and in creating their own paints, had more in common with today’s chemists than their contemporary alchemists. The tradition of creativity exploding at the interface of science and art continues today, with Daguerreotype and film photography having evolved into digital photography, Photoshop, and motion capture at the movies. Music is similar, with the likes of Brian Eno, Phillip Glass, and even the Beatles applying technology to art, while any musician who has picked up an electric guitar or even acoustic violin, owes a debt to the scientists or engineers who had a role in creating the instrument.
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25 Things Skilled Learners Do Differently

Imagine for a moment that all human beings had the same IQ, but that some of us knew how to tap into it better than others. How would we approach education differently?

For starters, we wouldn’t have to concern ourselves nearly as much with boosting students’ academic confidence. If a student knows she has the same capacity to succeed as her fellow learners, then she’ll be less likely to give up or drop out. In a similar vein, students would view test scores not as measures of self worth, but as evaluations of a chosen learning strategy. When Johnny sees that, despite his best efforts, he scored twenty points lower on the biology exam than Sally, he thinks, “I’m approaching this the wrong way” rather than, “She’s smarter than me.” And he then goes on to improve his memorization technique or ask more questions during the next unit.

The thing is, this “imagined” scenario isn’t far from reality. Human intelligence isn’t all that variable. For example, on the IQ scale, about 2 out of 3 scores fall between 85 and 115, and about 19 out of 20 scores fall between 70 and 130. Put another way, only 1 out of 20 scores differs from the average IQ (100) by more than 30 points
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Where Does Innovation Come From?

The theme of Vanity Fair’s inaugural New Establishment Summit in San Francisco was “The Age of Innovation.” As overblown and overhyped as the word is these days, even a cynic like me has to admit it would be nice to know where innovation actually comes from.

Perhaps it’s even more important to understand where innovation doesn’t come from.

It doesn’t come from a blog, a book or an article. It doesn’t come from inspirational quotes and stories. It doesn’t come from LinkedIn Influencers or anyone you follow on Twitter. It doesn’t come from motivational speakers. And it most certainly doesn’t come from any kind of self-improvement or personal productivity.

Having worked with innovative people for decades in the high-tech industry, this, I can tell you with great certainty, is where innovation comes from.

Innovation comes from inside you.
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How Smart, Connected Products Are Transforming Competition

How Smart, Connected Products Are Transforming Competition | Creativity & Innovation  for success | Scoop.it
transforms mine performance.

Information technology is revolutionizing products. Once composed solely of mechanical and electrical parts, products have become complex systems that combine hardware, sensors, data storage, microprocessors, software, and connectivity in myriad ways. These “smart, connected products”—made possible by vast improvements in processing power and device miniaturization and by the network benefits of ubiquitous wireless connectivity—have unleashed a new era of competition.

Smart, connected products offer exponentially expanding opportunities for new functionality, far greater reliability, much higher product utilization, and capabilities that cut across and transcend traditional product boundaries. The changing nature of products is also disrupting value chains, forcing companies to rethink and retool nearly everything they do internally.
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An Origami Umbrella That Has No Support Skeleton

An Origami Umbrella That Has No Support Skeleton | Creativity & Innovation  for success | Scoop.it

Walk down the street in New York City after a particularly rough thunderstorm, and you’ll see dozens of beaten, broken umbrellas stuffed into trash cans. These $5 drug store umbrellas all suffered the same fate, their spindly metallic skeletons crushed by the wind and pelting rain. “There’s a lot wrong with umbrellas,” says Matthew Waldman, founder and creative director of design studio Nooka. “So much so that I don’t even use one.”

Waldman and fellow designer Justin Nagelberg are on a mission to change that. The design duo is currently raising funds for the Sa, a $69 umbrella that Waldman might actually want to use. The origami-inspired umbrella certainly looks cooler than most on the market, but its defining feature is far more functional: The Sa has no skeletal system at all.

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Think You’re Not Creative? Think Again. How Daily Life Can Drive Business Innovation

Think You’re Not Creative? Think Again. How Daily Life Can Drive Business Innovation | Creativity & Innovation  for success | Scoop.it
Are you creative? What about your co-workers – are they creative? We believe that the correct answer is that everyone has the potential to be creative; and everyone can contribute to organizational innovation. Disney Institutes Ben Reed explains why and how in the following video.
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Shawn Nason, Director, Xavier Center for Innovation's curator insight, October 16, 11:10 PM

This is a great peak into Disney's view on Innovation. A brief video gives the description start from their mouth!

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The best definition of Innovation

The best definition of Innovation | Creativity & Innovation  for success | Scoop.it

For years I’ve studied use and abuse of the word innovation. Mostly it’s used as jargon, without any meaningful intent at all. I’ve complained about this for years, which naturally leads to people asking me to stop whining and offer a definition.
I generally recommend people don’t use the word. It’s mostly meaningless. At best it’s something people should say about you, not something you say about yourself. Its best to dedicate yourself to solving problems since that’s what most people who earn the title innovator were trying to do.

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