Even less 'intuitive design' | Creativity and learning | Scoop.it

In a previous post I opined, more or less, that in design specialisms such as interface design, for example, any quest for some sort of universally intuitive solution is unequivocally doomed to failure. The reason for this, I argued, is that before any user of interface-driven devices can get to grips with them they must, of necessity, call upon techniques, schemas and processes that they’ve learned, acquired or become familiar with in past engagements with similar – or even not so similar – devices. In short, users call upon experience and familiarity when faced with new interface challenges; intuition – “the ability to acquire knowledge without inference or the use of reason [1]“ – has no part to play in the process at all. Should past experience be of no use in unlocking the mysteries of a new device, then the user has no other option than to try to fathom the underlying working principles from scratch.