Creactivity
Follow
Find
1.2K views | +0 today
 
Scooped by Patrizia Bertini
onto Creactivity
Scoop.it!

Italy: an economy based on free labour | London Progressive Journal

Italy: an economy based on free labour | London Progressive Journal | Creactivity | Scoop.it
Italy: an economy based on free labour: by Patrizia Bertini | London Progressive Journal: A non-partisan journal of the left.
more...
No comment yet.
Creactivity
Creativity @ work ~ all about creativity and related topics. From funny to serious stuff.
Your new post is loading...
Your new post is loading...
Rescooped by Patrizia Bertini from Designing services
Scoop.it!

Value Cocreation and Service Systems (Re)Formation: A Service Ecosystems View #sdl

Value Cocreation and Service Systems (Re)Formation: A Service Ecosystems View #sdl | Creactivity | Scoop.it

Via Andrew Karpie


Via Fred Zimny
more...
No comment yet.
Rescooped by Patrizia Bertini from Designing services
Scoop.it!

Digital Transformation: Reimagining the User Experience

Digital Transformation: Reimagining the User Experience | Creactivity | Scoop.it
Employees increasingly expect the user experience at work to be as user-friendly as software at home, so CIOs today must provide a better user experience.

Via Andy Thompson, Fred Zimny
more...
No comment yet.
Rescooped by Patrizia Bertini from Personal & collective knowledge management
Scoop.it!

About Collective Intelligence - How Does it Emerge ?

About Collective Intelligence - How Does it Emerge ? | Creactivity | Scoop.it
( RECOMMENDED!     REBLOGGED FROM NESTA.org.uk       Collective Intelligence: How does it Emerge ? This paper discusses the cognitive, social and technological prerequisites for collective intellig...

Via Pierre Levy
more...
No comment yet.
Scooped by Patrizia Bertini
Scoop.it!

UX Is Not About Design

UX Is Not About Design | Creactivity | Scoop.it
In UX the product or service is a means to a goal. It’s a functional, seamless form that performs an action in the least evident and invasive way, improving people’s lives. In the long debate between form and function in design, UX goes a step further because its aim is to hide function in form, and form in an interaction delighting the user. UX is all about understanding, anticipating and providing solutions that, through invisible and subtle interactions, seamlessly integrate with the user’s world.by Patrizia Bertini European Director of Research & Insights, Wipro Digital @LegoViews Lots of discussions revolve around the concept of user experience (UX). The biggest misconception is that UX is a fancy synonym or rebranding of design. UX is not about design, however, but about the knowledge that informs the design process. The focus of UX […]
Patrizia Bertini's insight:

In UX the product or service is a means to a goal. It’s a functional, seamless form that performs an action in the least evident and invasive way, improving people’s lives. In the long debate between form and function in design, UX goes a step further because its aim is to hide function in form, and form in an interaction delighting the user. UX is all about understanding, anticipating and providing solutions that, through invisible and subtle interactions, seamlessly integrate with the user’s world.

more...
No comment yet.
Scooped by Patrizia Bertini
Scoop.it!

From bricks to innovation

From bricks to innovation | Creactivity | Scoop.it
Lego bricks are a fascinating tool. Mostly considered a creative and engaging toy, they are much more than that. What is a toy that enhances children's creativity and imagination, becomes a tool to...
more...
No comment yet.
Rescooped by Patrizia Bertini from Designing services
Scoop.it!

Why Getting It Wrong Is the Future of Design | WIRED

Why Getting It Wrong Is the Future of Design | WIRED | Creactivity | Scoop.it

 We have figured out the rules of creating sleek sophistication. We know, more or less, how to get it right. Now, we need a shift in perspective that allows us to move forward. We need a pole right through a horse's head.


Via Fred Zimny
more...
Helen Stark's curator insight, October 8, 2014 5:45 AM

Break the rules! It's my favorite game))

Rescooped by Patrizia Bertini from Facilitating change and collaboration
Scoop.it!

Is tacit knowledge the Grail of facilitators ?

Is tacit knowledge the Grail of facilitators ? | Creactivity | Scoop.it

Via Philippe Schoen, Carol Sherriff
more...
Philippe Schoen's curator insight, February 17, 2014 2:50 AM

In their article "Leading at the Edge : How Leaders influence Complex Systems", ( http://www.thesoulatwork.com/pubs/emerge.html ) Birute Regine and Roger Lewin point out the importance of relationship and communication between all elements of the organization :

 

"In a nonlinear, dynamic world, everything exists only in relationship to everything else, and the interactions among agents in the system lead to complex, unpredictable outcomes." ... "Relationships are the most important thing in a complex system. If you don’t have strong relationships, none of this works."

 

The authors describe 5 levels of relationships :

1. to one’s work

2. between individuals

3. to the shared purpose and values

4. to other complex systems such as other companies in the business environment and in their economic web, and to the community in which they lived

5. to the natural environment.

 

For each of these levels, what kind of communication skill or knowledge is needed to adapt effectively in a complex, unpredictable and transforming environment ?

 

Michael Polanyi's "tacit knowledge" could be piece of the puzzle :

 

"With tacit knowledge, people are not often aware of the knowledge they possess or how it can be valuable to others. Effective transfer of tacit knowledge generally requires extensive personal contact, regular interaction and trust. This kind of knowledge can only be revealed through practice in a particular context and transmitted through social networks. To some extent it is "captured" when the knowledge holder joins a network or a community of practice."

(Wikipedia)


Tacit knowledge is kind of a bridge between expert knowledge and practice, which allows real adaption and change :


"Often we employ knowledge experts, subject matter experts and have a diversity of specialists collaborating as they are surprisingly as individuals, often unaware, often unable to articulate, communicate and describe what they know; it often requires others around them to bring it out. The important point is they know but often cannot articulate it without prompting or drawing out what they know in a ‘given’ context to make clearer meaning of it, moving it from tacit to explicit."

( http://paul4innovating.com/2011/11/11/tacit-knowledge-rich-in-its-innovation-implications )


the way to spread and share tacit knowledge seems to be bringing group together and facilitating conversations.


Facilitators familiar with the art of hosting could find here the theoretical backgrounds of their practice :

- complex systems

- tacit knowledge


This could lead to a better understanding of our practice of designing new effective processes to facilitate transformation, cooperation, innovation.

Carole Maurage's curator insight, February 27, 2014 3:25 AM

La connaissance tacite est la connaissance des collaborateurs qui n'est pas transmise à d'autres membres de l'organisation souvent par manque "d'intimité" relationnelle entre les personnes. Cette connaissance représente une grande richesse dans les organisations. Sa transmission ne peut souvent pas se faire seule et un facilitateur peut alors devenir un levier pour permettre le passage du tacite à l'explicite. 

Carol Sherriff's curator insight, July 23, 2014 11:11 AM

Great to see tacit knowledge considered in relation to facilitation. As tacit knowledge is embedded in people's minds, bodies and relationships you cannot order people to share it, only facilitate them to do so.

Scooped by Patrizia Bertini
Scoop.it!

Co-creation & User Experience

We live in convivial times where technology has enhanced new practices and new opportunities for organisations and users to talk, to understand their mutual points of view and share knowledge, meanings and values.

Nevertheless, there has been a divorce between users and organisations and much of those conversations are today limited to the final stage of product and service design. Rather than taking fully advantage of the potential of co-creation, and engage users in conversations and creative exercises, today users are involved only in the very final stage, when it comes to validate an idea that has been developed using traditional approaches.

This is evident in today’s UX practices, which risks to miss some key points and at the opportunity to bring the user in the centre of the process and empower them.

 
Patrizia Bertini's insight:

There has been a divorce between users and organisations and today's UX practice risks to miss some key points. We are not designing anymore for needs, but for values and meanings which can only be revealed through participative activities where users, designers and stakeholders have the opportunity to collaboratively construct and shape innovation. 
Co-creation can be extremely beneficial to UX as can complete its approach by giving vision, engaging users in conversations - because "markets are conversations".

more...
No comment yet.
Rescooped by Patrizia Bertini from playful learning
Scoop.it!

The collective mind of Serious Play

The collective mind of Serious Play | Creactivity | Scoop.it
In the past few years, the number of articles published around Lego Serious Play is hugely increased.

Via Chrissi Nerantzi
more...
No comment yet.
Scooped by Patrizia Bertini
Scoop.it!

LEGO SERIOUS PLAY: Imagination & Creativity for the Business

Lego Serious Play is a creative, imaginative and story-telling based approach that since 2002 has been successfully adopted by businesses ad organisations all …
Patrizia Bertini's insight:

Lego Serious Play is a creative, imaginative and story-telling based approach that since 2002 has been successfully adopted by businesses ad organisations all around the world. 
LSP has proved to be an effective solution for team building, strategy, co-creation, concept, conflict resolution… 
And its efficacy can be tracked back to the key theories that have been included in the development and formalisation of LSP: from management, Psychology of play, Imagination, Embodied cognition, Metaphors, constructionism… They are all perfectly integrated in the Lego Serious Play experience and deliver unexpected results efficiently. This presentation tells who adopted this approach and the whys.

more...
No comment yet.
Scooped by Patrizia Bertini
Scoop.it!

Experiencing LEGO Serious Play: the point of view of a participant

Experiencing LEGO Serious Play: the point of view of a participant | Creactivity | Scoop.it
I recently had the pleasure of facilitating a LEGO SeriousPlay workshop at Foolproof with Hot Source members. One of the participant, Marek Pawlowski, shared his experience. As a facilitator, used ...
Patrizia Bertini's insight:

What is like to participate into a Lego Serious Play workshop? 
 An amazing post from one participant.

more...
No comment yet.
Rescooped by Patrizia Bertini from Designing services
Scoop.it!

Beyond Usability: Designing for Continuous Customer Delight -- Summary - Accenture

Beyond Usability: Designing for Continuous Customer Delight -- Summary - Accenture | Creactivity | Scoop.it

Developing a customer-centered design strategy tuned to the digital world is rooted in recognizing that digital customers respond best to designs that delight them.


Via Fred Zimny
more...
No comment yet.
Rescooped by Patrizia Bertini from Knowledge Broker
Scoop.it!

The Zen of Not Knowing

The Zen of Not Knowing | Creactivity | Scoop.it

In the beginner’s mind there are many possibilities, in the expert’s there are few.

 


Via Kenneth Mikkelsen
more...
Kenneth Mikkelsen's curator insight, July 23, 7:57 AM

We all want to be the one who knows. But if we decide we “know” something, we are not open to other possibilities anymore. And that’s a shame. We lose something very vital in our life when it’s more important to us to be one who knows than it is to be awake to what’s happening.


I also recommend that you read Not Knowing by Steven D Souza and Diana Renner and Richard Martin's blog post In Between



Rescooped by Patrizia Bertini from Designing services
Scoop.it!

Indeed, Companies Do Need Disruptive Customer Experience Technologies

Indeed, Companies Do Need Disruptive Customer Experience Technologies | Creactivity | Scoop.it
Here are five technologies that can potentially help companies improve customer engagement.

Via Fred Zimny
more...
No comment yet.
Rescooped by Patrizia Bertini from UXploration
Scoop.it!

Web Design is NOT Dead, You’re Just Talking About it Wrong

Web Design is NOT Dead, You’re Just Talking About it Wrong | Creactivity | Scoop.it

As web design professionals, we need to be careful about how we talk about what we do.


Via Mario K. Sakata
more...
No comment yet.
Rescooped by Patrizia Bertini from I can explain it to you, but I can't understand it for you.
Scoop.it!

How Old-School Management Kills Work Culture

How Old-School Management Kills Work Culture | Creactivity | Scoop.it

“ Early in my career, I had an encounter with a senior leader that left such a vivid impression on me that I can still remember it like it was yesterday. It was our first meeting as manager-employee.”


Via Riaz Khan
more...
No comment yet.
Rescooped by Patrizia Bertini from Learning for Creativity and Innovation
Scoop.it!

We Say We Like Creativity, but We Really Don’t

We Say We Like Creativity, but We Really Don’t | Creactivity | Scoop.it

People don’t actually like creativity.
In the United States we are raised to appreciate the accomplishments of inventors and thinkers—creative people whose ideas have transformed our world. We celebrate the famously imaginative, the greatest artists and innovators from Van Gogh to Steve Jobs. Viewing the world creatively is supposed to be an asset, even a virtue. Online job boards burst with ads recruiting “idea people” and “out of the box” thinkers. We are taught that our own creativity will be celebrated as well, and that if we have good ideas, we will succeed.

It’s all a lie. This is the thing about creativity that is rarely acknowledged: Most people don’t actually like it. Studies confirm what many creative people have suspected all along: People are biased against creative thinking, despite all of their insistence otherwise.


Via Alexander Crépin, Jeffrey Jablonski, Ph.D.
more...
Ivon Prefontaine's curator insight, November 12, 2014 12:41 PM

I have been reading Jacques Derrida about inventions and his thinking was there was not anything that was totally novel. Everything builds on what already exists, but even that disrupts our world. This is interesting in light of the idea that many School reformers are determined to have something that never existed before. Or is that really the case? We see little change. What we see is new tools in existing structures. Is that really creativity?

 

@ivon_ehd1

margot roi's curator insight, November 14, 2014 10:10 AM

Are we taking the negative stand in education?

Rescooped by Patrizia Bertini from Designing services
Scoop.it!

A storyFirst Approach to Human-Centered Design | Installment #2 @ the…

When we design for experience, subtle and peculiar shifts come into play that demand a uniquely empathic way of thinking about our practice. We’re no longer de…

Via Fred Zimny
more...
No comment yet.
Scooped by Patrizia Bertini
Scoop.it!

Innovate through conversations

Innovate through conversations | Creactivity | Scoop.it
Markets are ever more conversations and the role of the user has dramatically changed in the past decade, shifting from  a passive unknown being, into active part of the conversation. We live in co...
Patrizia Bertini's insight:

Markets are ever more conversations and the role of the user has dramatically changed in the past decade, shifting from  a passive unknown being, into active part of the conversation. […]

In an experience-based economy, where the value is given by the experiences enacted by the objects, more than by the objects themselves, which are only media and tools, exploring experiences and dissecting all the shadows that create an experience from the most diverse perspectives, is a strategic advantage that can lead to change and innovation.

Question is: are organisations ready for change and to engage in conversation with their customers?

 

more...
No comment yet.
Rescooped by Patrizia Bertini from Knowledge Broker
Scoop.it!

Secrets of the Creative Brain

Secrets of the Creative Brain | Creactivity | Scoop.it

A leading neuroscientist who has spent decades studying creativity shares her research on where genius comes from, whether it is dependent on high IQ - and why it is so often accompanied by mental illness. 


Via Kenneth Mikkelsen
more...
David Hain's curator insight, June 29, 2014 2:15 AM

'Some people see things others cannot, and they are right, and we call them creative geniuses. Some people see things others cannot, and they are wrong, and we call them mentally ill. And some people, like John Nash, are both.'

Scooped by Patrizia Bertini
Scoop.it!

Co-creation: In search of the wrong answers

Co-creation: In search of the wrong answers | Creactivity | Scoop.it
We Live in industrialised times: everything is following the strict industrial standards set over 150 years ago by the industrial revolution. Mass production and the need to have standardised proce...
Patrizia Bertini's insight:

We Live in industrialised times: everything is following the strict industrial standards set over 150 years ago by the industrial revolution.

Mass production and the need to have standardised process, where one fit all, created a society that has tried to convince us that there is one way to do things right, that there’s one solution to a problem, one right perspective, one direction.

Multiple directions, different choices, and different paths would have been detrimental to an industrial society, which needed conformance and standards to deliver its goods and create the cultural and economic system we are all imbued with today.

 […]

The very moment we bring people together and ask them to express themselves freely, we encourage them to give us the wronganswers, we unleash years of wrong answers that were tapped into their minds – and people find out that they were not alone, the act of sharing brings into life countless alternative dimensions that are distant from the reality and shape a newer reality, they add something new to the reality they know, and by adding something new, being their views, interpretation, emotions, they in-novate, make something new.

And by letting people to explore their wrong answers, they will get to the right one. The more ideas they share, the closer they get to the newer vision – like in the wisdom of the crowds. Same in the co-creation experience.

Co-creation is the latest act against the industrialised era, a way to allow people to be creative and to express the wrong answers to create value for themselves – to make the world, or bits of it, closer to the wrong answer they always looked for.

more...
No comment yet.
Rescooped by Patrizia Bertini from Knowledge Broker
Scoop.it!

How Mind-Wandering and “Positive Constructive Daydreaming” Boost Our Creativity and Social Skills

How Mind-Wandering and “Positive Constructive Daydreaming” Boost Our Creativity and Social Skills | Creactivity | Scoop.it

In a recent paper titled “Ode to Positive Constructive Daydreaming,” published in the journal Frontiers in Psychology, writer Rebecca McMillan and NYU cognitive psychologist Scott Kaufman, author of Ungifted: Intelligence Redefined, revisit Yale psychologist Jerome L. Singer's work to deliver new insights into how the first style of Singer’s mind-wandering, rather than robbing us of happiness, plays an essential, empowering role in daily life and creativity.


Via Kenneth Mikkelsen
more...
No comment yet.
Rescooped by Patrizia Bertini from Designing services
Scoop.it!

The Designer's Playbook for Persuasive Design - GSummit 2014

Presented during Gamification Summit 2014 on Thursday, June 12th, 2014, 11:30-12pm, Concourse Exhibition Center, Main Stage. http://sched.co/1n79ULf =========…


Via Fred Zimny
more...
No comment yet.
Rescooped by Patrizia Bertini from Designing services
Scoop.it!

7 Tenets of Creative Thinking

7 Tenets of Creative Thinking | Creactivity | Scoop.it

In school, we learn about geniuses and their ideas, but how did they get those ideas? What are the mental processes, attitudes, work habits, behaviors, and beliefs that enable creative geniuses to view the same things as the rest of us, yet see something different?

 

Learn more:

 

http://www.scoop.it/t/21st-century-learning-and-teaching?tag=Creativity

 


Via Gust MEES, Anna Hu , Fred Zimny
more...
Ness Crouch's curator insight, June 6, 2014 11:25 PM

Creativity is something that can be nourished but can it be learned? I'm not able to decide on that yet.

Josie Gibson's curator insight, June 8, 2014 9:24 PM

Some excellent reminders - 'All experiences are neutral...you don't see things are THEY are, you see them as YOU are'.

Sharla Shults's curator insight, June 16, 2014 1:27 PM

Don't let your creative juices run dry! We are all students of life!