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Couponing, M-Couponing, E-Couponing, M-Wallet & Co.
Featuring the latest Couponing Tips & News, successful Coupon Campaigns, & Couponing Solutions/Technology for Brands & Retailers
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3 ideas excelentes para los códigos QR

3 ideas excelentes para los códigos QR | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it
Si, ya se que anteriormente ya os he hablado de si han triunfado o no los códigos QR y mi conclusión a este respecto fue clara: no es problema de la tecnología sino de la imaginación que las empres...

Via mt.tarres, QRious CODE
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Target leads mass merchants in driving holiday strategy via Twitter - Social networks - Mobile Commerce Daily

Target leads mass merchants in driving holiday strategy via Twitter - Social networks - Mobile Commerce Daily | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

With the majority of social media activity happening via smartphones and tablets nowadays, Target is promoting its deal program Cartwheel significantly via Twitter. Cartwheel is a Facebook and mobile app that lets consumers find and redeem coupons in-store.

sophiedesc's insight:

Great read, including a comparison of Target and Walmart Black Friday strategies in term of mobile and social engagement 

 

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Le Showrooming progresse. La solution? Des coupons... et des QR Codes en magasin!

Le Showrooming progresse. La solution? Des coupons... et des QR Codes en magasin! | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

Alors que le consommateur moyen agrippe son téléphone plus de 150 fois par jour, l’usage le phénomène du showrooming parfois controversé progresse en magasin. Une étude réalisée par Vibes, spécialiste du mobile marketing auprès de 1000 propriétaires de smarphones aux Etats-Unis précise ainsi que ce nouveau comportement devient non seulement mainstream mais touche indifféremment toutes les catégories de salaires.

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sophiedesc's curator insight, October 17, 2013 1:16 PM

Quelles sont donc les attentes des mobinautes US? Quelles technologies pour endiguer la progression et les effets du Showrooming ?

 

> Sans surprise: le COUPONING est plébiscité par 79% .

> Et il ressort également que les technologies comme le QR CODE ou le SMS, soi-disant "boudées" par le consommateur (mais finalement surtout par les experts) ont pourtant le vent en poupe aux US: 

 

"44% des personnes ayant reçu un message texte in store ou un QRCode ont procédé à un achat non planifié contre 14% en 2012…Une progression de 186% en un an."

 

A bon entendeur... 

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Using Mobile Marketing? Subscribers Want (Mobile) Coupons!

Using Mobile Marketing? Subscribers Want (Mobile) Coupons! | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

Subscribers want coupons so that they can try out your offer before they chose to stick to it for good. Even those who are committed to using your brand look for the savings that are provided through coupons and value them being presented to them for use. Successful businesses also use coupons as one of their marketing tools in order to increase their sales.

 

Using Coupons for your Business

 

Businesses can send coupons to their subscribers to build awareness of their products among new subscribers and convince even existing subscribers to develop customer loyalty or switch to a specific brand. When there are two choices available to a customer it could be your $2 coupon or BOGO coupon that makes the decision easier for the consumer and your company the winning brand.

 

Sending coupons to subscribers helps in inspiring repeat purchases, extending and uplifting any sales plan and also to empower the launch of new offers. This is not just hearsay, as many studies and surveys have been conducted concerning the effectiveness of business for those utilizing coupons.


Via Russ Merz, Ph.D.
sophiedesc's insight:

Of course they do! :) 

 

"Coupons are a way of convincing your subscribers to move towards a subscription plan or a full price sales offer. If they can do so at a tremendous discount it is far less stressful. It also helps reactivate those who haven’t bought either a service or a product for some time. They get the coupon and instantly are reminded of how good your product or service really was."

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Eric_Determined / Eric Silverstein's curator insight, September 1, 2013 1:27 PM

While we may all agree that providing incentives should drive further sales, one has to have a clear strategy and goals in place before implementing same.

 

Do you agree with the statements made in this article? 

 

What are your thoughts on mobile coupons?

 

 

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mCommerce: A New Ally for the In-Store Retail Experience « iMediaConnection Blog

mCommerce: A New Ally for the In-Store Retail Experience « iMediaConnection Blog | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

With the advent of eCommerce, brick and mortar retailers had to expand their customer experiences to include digital storefronts in order to remain competitive with digital pure-plays and visible with the growing masses of digital consumers. The big-box digital retailers like Amazon increased the pressure by under-cutting pricing and initially offering transactions without collecting state sales tax. 

However, while eCommerce is predicated to grow steadily and influence a continued shift in consumer behavior, the introduction of mCommerce will produce a new type of consumer behavior that supplements the in-store retail experience.

sophiedesc's insight:

Growing Smartphone usage "provides a massive opportunity for retailers and brands to engage consumers in a relevant, real-time way that drives in-store traffic and transactions."

> Offering coupons or special incentives to be redeemed in-store is a significant opportunity for retailers to drive in-store traffic and transactions. 

> Partnering with relevant mobile apps to create targeted services and incentives that are tailored to their users’ preferences will not only increase ROI but also improve the customer experience, drive loyalty and initiate long term relationships

>> The key is for retailers to be thoughtful in their marketing approach, keep the customer experience top-of-mind and provide clear benefits to the in-store experience."

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Le couponing mobile, mode d’emploi…

Le couponing mobile, mode d’emploi… | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

Le couponing mobile est un outil promotionnel permettant de stimuler les ventes en magasin ou à distance. Diffusé à près de 4 milliards d’unités en France dans sa version papier (sur mailing, prospectus…), le couponing se dématérialise et devient de plus en plus mobile à mesure que les consommateurs s’équipent en Smartphones & tablettes. En association la personnalisation et le géolocalisation, le mobile offre un nouveau potentiel aux acteurs du secteur et montre sa capacité à connecter le commerce traditionnel et le digital. 

sophiedesc's insight:

Graphique: "Exemple d'utilisation de Passbook dans une campagne emailing de Comptoir des Cotonnier". 

Guide MMA  « Le Couponing Mobile » à télécharger: 

http://bit.ly/15kXoz4


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Target educates consumers on Mobile Shopping via in-store promotions, video

Target educates consumers on Mobile Shopping via in-store promotions, video | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

Target has launched two new marketing initiatives to drive downloads of its mobile application that also educate consumers about the benefits of mobile shopping. 

The big-box retailer is using both in-store signage and an online video to drive downloads of its mobile app. The goal behind Target using these initiatives is to connect with in-store shoppers who are engaged with the digital and in-store shopping experience.

sophiedesc's insight:

"Target is smart to roll out in-store promotions of its mobile app to not only drive downloads, but also help consumers who are in a pinch in-store and are looking for quick help.

 

Target has been educating consumers on how to shop from their mobile devices for years: 

- in-app advertising campaign to promote its mobile/SMS coupons. 

- Target used in-store QR codes during the holidays last year to let consumers discretely shop 20 of the season’s most popular toys


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Guide du Sans Contact Mobile & NFC - AFSCM | Cityzi


Via Pascale Couderc
sophiedesc's insight:

"La technologie du sans contact ou NFC (Near Field Communication) ajoute une nouvelle dimension à la mobilité. Grâce à cette technologie, les Français pourront bientôt utiliser leur mobile cityzi pour payer chez les commerçants, prendre les transports en commun, cumuler des points de fidélité ou lire des informations contextuelles grâce à des étiquettes intelligentes.

 

Ce guide, vous aidera à mieux comprendre l'univers du sans contact mobile et des applications disponibles aujourd'hui sur le marché."

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Mobile Marketing, Payments Destined for Mass Integration at Mealtime | Mobile Marketing Watch

Mobile Marketing, Payments Destined for Mass Integration at Mealtime | Mobile Marketing Watch | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it
From national chains to corner bakeries, dining establishments of all shapes and sizes are embracing mobile marketing with open arms.

 

Mobile marketing for restaurants has proven a very cost effective use of scarce advertising dollars. Mobile websites, SMS campaigns, scannable QR codes, and mobile coupons have all become hot commodities on the marketing menu of restaurants.

At the same time, mobile payments have become just as in-demand at restaurants, particularly as outdated cash-registers continue to go the way of the dinosaur.

sophiedesc's insight:

Mobile Payment / Mobile POS for restaurants

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Catalina lance C-wallet, les coupons de réduction sur mobile

Catalina lance C-wallet, les coupons de réduction sur mobile | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it
Cette application mobile gratuite permet aux consommateurs de choisir leurs coupons et de les utiliser en magasin. Il faut ensuite présenter sa carte de fidélité pour être remboursé automatiquement.

Via Mathieu Martin, sophiedesc
sophiedesc's insight:

C-Wallet: New Mobile Couponing App from Catalina Marketing France - somehow disappointing / just a copy of Shopmium, Merci Qui & Co :(

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Mobile marketing: Why push notifications are the marketer's new power tool

Mobile marketing: Why push notifications are the marketer's new power tool | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

Of those who download a brand’s mobile app, 68% opt-in to receiving push notifications from that app, according to Responsys research. Here's why push is one of the most promising areas of mobile marketing today.

 

If you haven’t started developing a strategy to strengthen your customer relationships using push, now’s the time to start.

 

However, the opportunity for push notifications doesn’t start and end with mobile apps. While the bulk of push notifications today are delivered on mobile phones and tablets, they are quickly expanding to reach all kinds of new internet connected devices.


Via Russ Merz, Ph.D.
sophiedesc's insight:

With 75 billion devices connected to the “Internet of things” by 2020, push notifications offer marketers huge opportunities to connect with mobile consumers and drive engagement! 

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Russ Merz, Ph.D.'s curator insight, January 25, 10:31 AM

"Push notifications" are becoming an increasingly important marketing tool especially given the ubiquity of #mobile and other devices connected to the internet. This development opens up a new area of "push marketing" competition to gain "share of notifications" through opt-in campaigns.  

Eric_Determined / Eric Silverstein's comment, January 25, 12:10 PM
Thanks Russ. As you pointed out, push notification creates frictionless experiences.
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RetailMeNot : pépite à Wall Street ?

RetailMeNot : pépite à Wall Street ? | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

Beaucoup moins connu que les Twitter, Facebook et autre Google, RetailMeNot connait une expansion fulgurante. Créée en 2010 par Cotter Cunningham, la société est désormais leader mondial du marché des coupons en ligne. Après avoir levé 300 millions de dollars auprès de fonds de private-equity américains (JPMorgan Chase&Co, Austin Ventures et Google Ventures), le groupe a fait son entrée sur le Nasdaq en juillet dernier. Une opération qui a permis à la firme texane de lever 191 M$. L'arrivée à Wall Street de RetailMeNot a d'ailleurs été saluée par le marché avec un bond de 32% du titre le jour de l'introduction.

Le management compte se servir de cet argent frais pour poursuivre son développement à marche forcée. Présent eux Etats-Unis, au Canada et en Europe, les sites du groupes attirent plus de 500 millions de visites chaque année. En France, l'entreprise est notamment présente à travers les sites Bons-de-Reduction.com et Poulpeo.com. Comme l'explique à boursier.com, Giulio Montemagno, senior vice president à l'international de RetailMeNot, la société a en fait une double mission : permettre aux consommateurs d'économiser de l'argent et proposer aux commerçants des outils pour booster leurs ventes.

A la différence de Groupon, plus connu dans l'hexagone, RetailMeNot travaille avec les grandes enseignes et ne vend pas de coupons. Le business modèle du groupe est en fait basé sur une commission (d'environ 5%) sur chaque transaction réalisée. Comme le souligne Giulio Montemagno, un modèle très profitable compte tenu d'une faible base de coûts. La solidité du modèle se vérifie à travers les chiffres de la société. Sur le troisième trimestre de l'exercice 2013 RetailMeNot a vu ses revenus bondir de 39% à 47,4 millions de dollars pour un Ebitda ajusté de 16,4 M$, matérialisant une marge de 35%

Outre la poursuite de son développement géographique, en Europe et en Amérique du Sud notamment, le groupe s'est fixé 3 axes de développement : le mobile (optimisation des canaux), le développement de l'offre Web to Store (coupons utilisable en magasins) et la personnalisation des données (adapter l'offre aux clients sur les différents supports).


Via Nicolas Prigent
sophiedesc's insight:

Dans le domaine du Couponing, RetailMeNot fait office de business model à suivre, avec un solide background financier et des projets de développement à moyen terme, notamment mobiles, qui laissent présager une croissance continue. 

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Case Study: Natural Food Chain Sees Steady Growth In Mobile Coupon Redemptions | Street Fight

Case Study: Natural Food Chain Sees Steady Growth In Mobile Coupon Redemptions | Street Fight | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

One-in-five consumers has downloaded a supermarket app, and the majority of those consumers use their mobile apps at least twice a month. In an effort to get in on the trend, PCC Natural Markets, a health food co-op with nine locations in Washington, partnered with Chinook Book earlier this year on a mobile coupon app. The results?  Nearly 600 mobile coupon redemptions in September in 9 stores, growing from month-to-month. 


Via Stephane Papeil-Lalande
sophiedesc's insight:

"Digital coupons are becoming an increasingly important marketing tool for grocery chains." 

 

Still, a seamless mobile coupon redemption at the checkout is a big challenge for retailers. Coupons are currently redeemed here with PLUs keyed in by the cashier - but they are planning to invest in mobile scanner at the POS. 

According to Tom Monahan, marketing manager at PCC, "making the process as easy as possible for the customer, but also as easy as possible for our own staff, is probably the biggest thing right now". 

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Stephane Papeil-Lalande's curator insight, October 16, 2013 8:32 AM

One-in-five consumers has downloaded a supermarket app, and the majority of those consumers use their mobile apps at least twice a month. In an effort to get in on the trend, PCC Natural Markets, a health food co-op with nine locations in Washington, partnered withChinook Book earlier this year on a mobile coupon app.

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Le mobile en point de vente: chiffres et usages

Le mobile en point de vente: chiffres et usages | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

Aujourd’hui, le mobile est de plus en plus utilisé lors du processus d’achat. Deux types de consommateurs se distinguent. Les adeptes du showrooming : se renseigner en boutique pour acheter sur internet (26% des consommateurs), et les adeptes du web-to-store : se renseigner sur internet pour acheter en boutique (24% des consommateurs). 

L’utilisation du mobile en point de vente est aujourd’hui incontournable : 76% des possesseurs de smartphones déclarent l’utiliser en magasin. Il est la pièce maîtresse dans la décision finale d’achat de la majorité des consommateurs. Pour mieux comprendre les utilisations de cet assistant technologique aux multiples facettes, rien de mieux que quelques chiffres.


Via Geoffrey Laloux
sophiedesc's insight:

Un état des lieux en qq chiffres de l'utilisation du mobile en point-de-vente  - par Fidzup. 

 

"Principales attentes consommateurs vis à vis des commerces brick and mortar : 

Utiliser leur carte de fidélité via le mobileConsulter en temps réel les stocks disponiblesPayer sans passer par la caisse, grâce à une tabletteUtiliser des bons de réduction sur mobile."
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L'Oreal, Walgreen's Look to Measure Effectiveness of Mobile Coupons

L'Oreal, Walgreen's Look to Measure Effectiveness of Mobile Coupons | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it
ad tech startup sparkfly tries to bridge the gaps between mobile publishers, brand advertisers, major retailers and consumers.

L'Oreal has teamed up with Walgreens and Duane Reade locations in Manhattan for a mobile coupon campaign aimed at solving mobile advertising's fundamental problem: Connecting mobile ads to real-world purchases. 

Ad tech startup Sparkfly is helping the megabrands track consumers from mobile apps to point of sale.
sophiedesc's insight:

"Mobile opens a huge opportunity for them to open up their own loyalty and brand programs that they can take into retailers. The missing piece has been, 'Does it actually drive sales?'"

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L'Oreal, Walgreen's Look to Measure Effectiveness of Mobile Coupons

L'Oreal, Walgreen's Look to Measure Effectiveness of Mobile Coupons | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it
L'Oreal has teamed up with Walgreens and Duane Reade locations in Manhattan for a mobile coupon campaign aimed at solving mobile advertising's fundamental problem: Connecting mobile ads to real-world purchases.

Via jerome leger
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The Future of Mobility [Infographic]

The Future of Mobility [Infographic] | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

An astounding 80 percent of the world’s population now has a mobile phone—and 84 percent is unwilling to go a single day without their phone. About 45 percent of Americans say they can’t go more than a few hours without checking their phones. In 2012 there were five billion mobile phones in the world—1.8 billion of these were smart phones.

 

Facebook now reaches 76 percent of the smartphone market, and it accounts for 23 percent of total time spent using apps each month.

The next five most used applications are Google apps, and they account for 10 percent of app usage time. One of the latest smartphone trends is that things are getting less touchy but more sensitive. Gestures and other non-tap inputs are on the rise. Casting a sidelong glance, for example, can pause a video. Some apps are being developed that will switch from manual to voice to text to gesture, depending on what you are doing...


Via Lauren Moss, Ubleam
sophiedesc's insight:

Mobile Commerce: 

 

> "Mobile Shopping accounted for 11% of e-commerce in the 4th quarter of 2012 (up from 3% 2 years earlier)."

> Roughly 58% of smartphone users have made purchases on their smartphones.

> These Mobile Shoppers typically use smartphones for 50 to 60% of the Shopping."

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Rein Hof's curator insight, July 8, 2013 9:19 AM

Voor een ieder die zich nog afvraagt waarom mobile content belangrijk is.. 

Mobile is dé manier om in cotact te blijven. En of je nu een commercieel bedrijf bent wat graag een product aan de man brengt, of je bent dienstverlener of overheid. Het maakt niet meer uit. Geen mobile ontent, geen engagement. Niet meer boeien en binden. Tja.. Wie kan zich dat nu nog permiteren? 

Christel Binnie's curator insight, July 10, 2013 7:09 PM

80 percent of the world’s population now has a mobile phone, and other interesting facts.

Katie Muirhead's curator insight, August 20, 9:17 AM

Seeking to manage our attention and avoid distraction is one thing, but first we need to be aware of where our attention is going. As smartphones are increasingly used, this infographic highlights in just what way we use our phones. 1 in 5 people check their phone every ten minutes... something tells me that the smartphone may be one of the biggest sources of modern distraction!

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Solutions mobiles : Le nouvel essor du Drive-2-Store | Le blog de l'agence acti | actualités et veille e-marketing, design et technologie

Solutions mobiles : Le nouvel essor du Drive-2-Store | Le blog de l'agence acti | actualités et veille e-marketing, design et technologie | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

Quand la croissance peine à montrer le bout de son nez, le challenge  de la distribution traditionnelle, des enseignes et mêmes des commerces de proximité est, de parer la vague des commerçants 2.0. Le constat est sans appel : les commerces physiques se doivent de ressusciter l’intérêt des consommateurs pour  donner un essor à leurs ventes.

Pour y parvenir, il faut jouer la carte de l’innovation, et notamment celle duDrive-2-store !

sophiedesc's insight:

"Liste des bonnes pratiques Mobile-2-Store à appliquer :

 

- Proposer des offres ciblées : Couponing – Promotions des ventes, Social Shopping – Jeux

- Informer le consommateur sur les produits : Prix, Description, Stock

- Pratiquer la Fidélité mobile : Sauvegarde des cartes de fidélité, programmes de fidélité*

- Gagner en visibilité locale : Géolocalisation des points de ventes

- Personnaliser vos offres : Produits exclusifs, Personnalisation de produits

- Mobiliser vos équipes de vente et les équiper avec des outils mobiles (tablettes, smartphones)  pour développer la discussion"

 

"Selon une étude du SNCD (Syndicat National de la Communication Directe), les utilisateurs de Smartphones aimeraient de plus en plus pouvoir embarquer leur carte de fidélité (83%), recevoir des coupons de réduction (68%) ou encore des offres géolocalisées (60%).  Mais attention, le choix des services à proposer est primordial."

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Le coupon mobile aux US selon RadiumOne, une préférence nette pour le SMS...

Le coupon mobile aux US est adopté par les femmes de 35 à 55 ans. Mais elles préfèrent les recevoir par SMS.


Via Go Shop l Digital for Retail
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Go Shop l Digital for Retail 's curator insight, February 19, 2013 8:27 AM

Le coupon mobile aux US est adopté par les femmes de 35 à 55 ans. Mais elles préfèrent les recevoir par SMS