Couponing, M-Couponing, E-Couponing, M-Wallet & Co.
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Couponing, M-Couponing, E-Couponing, M-Wallet & Co.
Featuring the latest Couponing Tips & News, successful Coupon Campaigns, & Couponing Solutions/Technology for Brands & Retailers
Curated by sophiedesc
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1 in 5 consumers ready for mobile wallet - PayPal being The Most Trusted Brand, Says Survey

1 in 5  consumers ready for mobile wallet  - PayPal being The Most Trusted Brand, Says Survey | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it
PayPal tops Google, Apple, Facebook, and Amazon as the most trusted brand for mobile wallets according to a survey by Javelin Strategy and Research.

Via Benoit Boutry
sophiedesc's insight:

"1 in 5  consumers are ready to adopt a mobile wallet in the next year"

"Most consumers, 43%, are more likely to use a mobile wallet by their respective financial institutions."

 

So what are they all waiting for? Instead of fighting for a piece of cake, each one should first think from a consumers' perspective, adding its own stepping stone to build a universal mobile wallet/payment solution ! 

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Benoit Boutry's curator insight, October 28, 2013 4:08 PM

PayPal est devenu ncontournable pour les commerçants., c'est la première marque reconnue dans le paiement mobile.

Les concurents doiivent redoubler d'ingéniosité pour se démarquer.

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mCommerce: A New Ally for the In-Store Retail Experience « iMediaConnection Blog

mCommerce: A New Ally for the In-Store Retail Experience « iMediaConnection Blog | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

With the advent of eCommerce, brick and mortar retailers had to expand their customer experiences to include digital storefronts in order to remain competitive with digital pure-plays and visible with the growing masses of digital consumers. The big-box digital retailers like Amazon increased the pressure by under-cutting pricing and initially offering transactions without collecting state sales tax. 

However, while eCommerce is predicated to grow steadily and influence a continued shift in consumer behavior, the introduction of mCommerce will produce a new type of consumer behavior that supplements the in-store retail experience.

sophiedesc's insight:

Growing Smartphone usage "provides a massive opportunity for retailers and brands to engage consumers in a relevant, real-time way that drives in-store traffic and transactions."

> Offering coupons or special incentives to be redeemed in-store is a significant opportunity for retailers to drive in-store traffic and transactions. 

> Partnering with relevant mobile apps to create targeted services and incentives that are tailored to their users’ preferences will not only increase ROI but also improve the customer experience, drive loyalty and initiate long term relationships

>> The key is for retailers to be thoughtful in their marketing approach, keep the customer experience top-of-mind and provide clear benefits to the in-store experience."

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Le couponing mobile, mode d’emploi…

Le couponing mobile, mode d’emploi… | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

Le couponing mobile est un outil promotionnel permettant de stimuler les ventes en magasin ou à distance. Diffusé à près de 4 milliards d’unités en France dans sa version papier (sur mailing, prospectus…), le couponing se dématérialise et devient de plus en plus mobile à mesure que les consommateurs s’équipent en Smartphones & tablettes. En association la personnalisation et le géolocalisation, le mobile offre un nouveau potentiel aux acteurs du secteur et montre sa capacité à connecter le commerce traditionnel et le digital. 

sophiedesc's insight:

Graphique: "Exemple d'utilisation de Passbook dans une campagne emailing de Comptoir des Cotonnier". 

Guide MMA  « Le Couponing Mobile » à télécharger: 

http://bit.ly/15kXoz4


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The Future of Mobility [Infographic]

The Future of Mobility [Infographic] | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

An astounding 80 percent of the world’s population now has a mobile phone—and 84 percent is unwilling to go a single day without their phone. About 45 percent of Americans say they can’t go more than a few hours without checking their phones. In 2012 there were five billion mobile phones in the world—1.8 billion of these were smart phones.

 

Facebook now reaches 76 percent of the smartphone market, and it accounts for 23 percent of total time spent using apps each month.

The next five most used applications are Google apps, and they account for 10 percent of app usage time. One of the latest smartphone trends is that things are getting less touchy but more sensitive. Gestures and other non-tap inputs are on the rise. Casting a sidelong glance, for example, can pause a video. Some apps are being developed that will switch from manual to voice to text to gesture, depending on what you are doing...


Via Lauren Moss, Ubleam
sophiedesc's insight:

Mobile Commerce: 

 

> "Mobile Shopping accounted for 11% of e-commerce in the 4th quarter of 2012 (up from 3% 2 years earlier)."

> Roughly 58% of smartphone users have made purchases on their smartphones.

> These Mobile Shoppers typically use smartphones for 50 to 60% of the Shopping."

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Rein Hof's curator insight, July 8, 2013 12:19 PM

Voor een ieder die zich nog afvraagt waarom mobile content belangrijk is.. 

Mobile is dé manier om in cotact te blijven. En of je nu een commercieel bedrijf bent wat graag een product aan de man brengt, of je bent dienstverlener of overheid. Het maakt niet meer uit. Geen mobile ontent, geen engagement. Niet meer boeien en binden. Tja.. Wie kan zich dat nu nog permiteren? 

Christel Binnie's curator insight, July 10, 2013 10:09 PM

80 percent of the world’s population now has a mobile phone, and other interesting facts.

Katie Muirhead's curator insight, August 20, 2014 12:17 PM

Seeking to manage our attention and avoid distraction is one thing, but first we need to be aware of where our attention is going. As smartphones are increasingly used, this infographic highlights in just what way we use our phones. 1 in 5 people check their phone every ten minutes... something tells me that the smartphone may be one of the biggest sources of modern distraction!

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Mastercard ushers in digital wallet service to UK

Mastercard ushers in digital wallet service to UK | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

MasterPass lets users upload their payment and loyalty card details to a compatible digital wallet, which can be used on a mobile device in-store or via an online store on their desktop  to make either a payment or redeem loyalty points.


Via Màrius Garcia
sophiedesc's insight:

"The service is designed to improve the efficiency of payments in bricks and mortar outlets, as well as reduce “basket abandonment” rates on e-commerce sites by automatically providing users’ payment details when they press the MasterPass button."

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I’m Still Waiting for My Phone to Become My Wallet

I’m Still Waiting for My Phone to Become My Wallet | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

It’s long been predicted that consumers would be able to wave their cellphones to buy everything from clothes in a department store to beers in a bar. Why isn’t it happening?

sophiedesc's insight:

“Mobile payments are trying to solve a problem that doesn’t exist for most people. You don’t hear people moaning about how hard it is to pay with their credit cards or debit cards.

The biggest problem for paying by cellphone is that so many kinds of businesses are competing to offer services. Companies as varied as phone carriers, banks, credit card companies and technology start-ups have had plans to get into the mobile payment business, but many are locking horns over who can profit the most."

A méditer...

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Benoit Boutry's curator insight, July 28, 2013 9:35 AM

Les moyens techniques sont prêts, il reste à créer l'usage.

Ce sont les commerçants qui sont en première ligne pour attirer les clients vers les solutions mobiles , avec des programmes de fidélité et une nouvelle expérience d'achat.

Rescooped by sophiedesc from Dématérialisation des services de fidélité
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La carte de fidélisation client de demain : bilan sur les innovations

La carte de fidélisation client de demain : bilan sur les innovations | Couponing, M-Couponing, E-Couponing, M-Wallet & Co. | Scoop.it

Adieu la ribambelle de cartes dans le portefeuille, ou les versions mini accrochées au porte-clefs… Tout laisse à croire que la carte de fidélisation de demain sera dématérialisée. Certaines entreprises ont d’ailleurs déjà franchi le cap, ce nouveau type de carte permettant de répondre à la fois à une attente du client, en minimisant justement son encombrement, mais aussi à celle des commerces, qui souhaitent rendre plus simple et plus accessible leur stratégie de fidélisation client. 


Via FidMe
sophiedesc's insight:

"Bien qu’ils soient particulièrement équipés (60% des français possèdent entre 3 et 10 cartes de fidélité), 52% des consommateurs n’utilisent pas leur carte de fidélité… tout simplement parce qu’ils ne les ont pas sur eux au moment de les présenter… Quelle solution ? Notre nouveau couteau suisse, le smartphone bien sûr !

>> La révolution autour des cartes de fidélité dématérialisées va donc bien au-delà d’un changement de support, le mobile remplaçant peu à peu le papier : elle offre aux marques une plus grande interactivité avec le consommateur, et leur permet également de renouveler leurs traditionnelles propositions « d’avantages », souvent éculés et parfois déceptifs…"

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Guide du Sans Contact Mobile & NFC - AFSCM | Cityzi


Via Pascale Couderc
sophiedesc's insight:

"La technologie du sans contact ou NFC (Near Field Communication) ajoute une nouvelle dimension à la mobilité. Grâce à cette technologie, les Français pourront bientôt utiliser leur mobile cityzi pour payer chez les commerçants, prendre les transports en commun, cumuler des points de fidélité ou lire des informations contextuelles grâce à des étiquettes intelligentes.

 

Ce guide, vous aidera à mieux comprendre l'univers du sans contact mobile et des applications disponibles aujourd'hui sur le marché."

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