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The rise of emotional intelligence

The rise of emotional intelligence | cooperative intelligence | Scoop.it

n the 1980s, Sir John Alistair Graham, chief executive of the then Industrial Society, stated that the challenge for employers in the future would be to tap into the discretionary effort of their employees.


At the time, none of us realised how true this would become.


Via Roger Francis
Ellen Naylor's insight:

I particularly like it when leaders are good role models and enable others to act, rather than holding them so accountable that they're afraid to make decisions and move ahead.

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Daniel Elmaleh's curator insight, March 8, 12:44 PM

massage paris

Tom Wojick's curator insight, March 9, 4:23 PM

EI (EQ) is one way leaders can awaken, inspire and empower the human potential in their organizations.

Alex Moyle's curator insight, March 11, 9:21 AM

5 Excellent Skills to develop,   Kouzes and Posner one of my favourite leadership books

cooperative intelligence
Cooperative intelligence is sharing and caring without expecting something in return as in collaboration. You give to give. That's the intention here: give relevant business tips in primary research, competitive intelligence, market intelligence and elicitation.
Curated by Ellen Naylor
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How to Avoid Business Blind Spots

How to Avoid Business Blind Spots | cooperative intelligence | Scoop.it

Via Daniel Watson
Ellen Naylor's insight:

I like how James Kerr suggests ways to shake yourself up a bit and get out of your daily patterns to become more aware of personal blind spots as a way to become more aware of your company's business blind spots. I take breaks to do something totally different like play the piano, paint a wall, do the dishes while staring at our Pike's Peak view. I think that's why we come up with great ideas while taking a shower or a walk. I also like his suggestion of getting people to express their own opinion, not that of the group to prevent blind spots.

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Carolyn Murphy's curator insight, September 26, 8:01 AM

For more information visit here: http://goarticles.com/article/Why-Small-Man-And-Removal-Companies-Are-A-Better-Bet/9470556/

Mohmed Ali's curator insight, September 27, 3:34 AM

SOLUTIONS FOR SOCIAL JUSTICE AND COMMON GOOD ALLOVER THE WORLD.

 Kind attention to all Jewish,Christians,Muslims and all other communities in the world Holy Quran is containing of 6666 verses which are dedicated  to angles by God. Out of it 87% of verses are related to Histories of Prophets and Wars , Earthquakes, Floods and Famine which affected the people who were residing at the time of Prophets . Muslims in the world are reciting whole Quran verses  frequently in all the Muslim countries and countries wherein muslims  are residing . they are affecting by  wars , Disasters , Tsunami , Earthquakes , Climate changes , loss of business , terrorism and also creating other problems with other communities  on the reasons that 6666 Quranic verses are handled  by angles in the world in accordance with Quranic Verses 42:51,52 According to Quranic verses 39:17, 18  and 55 , It is revealed  that  whole quran verses cannot be recited except very important verses can be recited towards social justice and common good for the purpose of peace , unity , health , wealth , faith , inter-faith , climate changes , improving business and stopping off disasters and terrorism and accordingly we have posted messages of God and also our research paper at www.goldenduas.com for the same purpose in accordance with all the international laws as follows: Now, the people of Jewish and Christians are saying that Quran is False, which itself established enimity between Muslims and these two communities not to attain peace in the world that Muslim is the second largest population in the world and they are following Quran Versus in the world.                                             The above communities shall find out the Quran Versus 5:8, 5:33, 5:49, 5:72 and also Isaiah verse 27:6. In the Quran Versus 7:138 as follows:[7:138] And We caused the people who were considered weak to inherit the eastern parts of the land and the western parts thereof, which we blessed. And the gracious word of thy Lord was fulfilled for the children of Israel because they were steadfast; and We destroyed all that Pharaoh and his people had built and all that they had erected. Quran Verse- 7:168 - as follows:[7:168] And remember the time when thy Lord proclaimed that He would truly raise against them, till the Day of Resurrection, those who would afflict them with grievous torment. Surely, thy Lord is quick in retribution, and surely He is also Most Forgiving, Merciful. Zechariah Versus - 14.2 & 14.3 - as follows14:2                 For I will get all the nations together to make war against Jerusalem; and the town will be overcome, and the goods taken from the houses, and the women taken by force: and half the town will go away as prisoners, and the rest of the people will not be cut off from the town.14:3                 Then the Lord will go out and make war against those nations, as he did in the day of the fight. In the Quran Versus - 17:4 to 17:8 - as follows: [17:4] ‘O ye the progeny of those whom We carried in the Ark with Noah.’ He was indeed a grateful servant. [17:5] And We revealed to the children of Israel in the Book, saying, ‘You will surely do mischief in the land twice, and you will surely become excessively overbearing.’ [17:6] So when the time for the first of the two warnings came, We sent against you some servants of Ours possessed of great might in war, and they penetrated the innermost parts of your houses, and it was a warning that was bound to be carried out. [17:7] Then We gave you back the power against them, and aided you with wealth and children, and made you larger in numbers. [17:8] Now, if you do well, you will do well for your own souls; and if you do evil, it will only go against them. So when the time for the latter warning came, We raised a people against you to cover your faces with grief, and to enter the Mosque as they entered it the first time, and to destroy all that they conquered with utter destruction. In the above, versus of Zechariah and also Quran Versus which are similar in nature to solve social justice and common good between these communities. Please visit and view the messages and research paper posted at http://www.goldenduas.com in the interest of social justice and common good in the world and spread the same to each and every corner of the world for discussion and to attain peace and unity in the world.  Nowdays, all the governments in the world or collecting huge taxes from tax payers and the same are utilizing for the purpose of peace in the world, but no result. The tax payers are suffering to improve their business and life. The following points may be taken in account to solve all the world challenges and disbute.Proposal to the United Nations relating to International Peace and Security to authorize Under Article 96(2) of the Charter of the United Nations. Hello,Our research report  is in conformity with Under Article 1(1) and 7 of the Charter of United Nations and the same maybe authorized by the General Assembly of the United Nations  in accordance with U/A 96(2) of the present Charter and U/A 2(2), 5(1),6(2),11(2),13(1), 15(1) (a) (c), 16(2) (a),(b),& 18 of the International Covenant on Economic, Social and Cultural Rights on the basis of U/A 33(1), 55(c), 70, 71,73(a) of the present Charter and accordingly  the research paper ought to have been debated with Vatican, World Churches Council, Commission of Churches on International Affairs, Jewish Foundation, Islamic Supreme Councils , researchers of UN and all the International bodies for the following reasons:“Reporting of world peace solutions between Christians,Jews and Muslims in the worldWe are here with attached our research report towards international peace and security for perusal and considerationsSince we are the independent and voluntary  researchers with out dependency of finance either from the government or any other agency, on the reasons that we are following Social Justice and Common Goods - Policy Paper of World Council of Churches and also By-laws of the Commission of the Churches on international affairs. Our researchers mainly follow the principles and rules laid down by the above important policy and rules.Under Articles 2.4, 3.6, 3.10&11, 8.1(b) of the By-laws of the Commission of the Churches on international affairs, we have posted our research report in United Nations Global Compact which containing of solving of problems between Christians, Jews, Muslims and Hindus in the world. In accordance with Articles 3.12 of the above By-Laws, it is a duty of commission of Churches to maintain and provide for the maintenance of contacts with International bodies such as the United Nations and its agencies include regional bodies and other non governmental Organisations, which will assist in the attainment of the aims of the Commission. The matter has being brought it to the notice of the World Churches Council and the Commission of the Churches asked its notice on the matter to the United Nations for your appropriate decisions. ?The World Churches Council Policy Paper on Social Justice and Common Goods is the best policy to the World peace and unity solutions, which has been published on 22 March 2011 and the same is in accordance with Psalm 85. The Church cannot succeed if it, isolates itself, Not only must Christians reach out to Muslims and other faiths in the spirit of ecumenism, but there is a need to embrace other people of different philosophical convictions. This requires ideological tolerance, maturity and self assurance in what one believes in. Such coalition building is made easier by choosing issues that unite organizations and movements and which have less potential causing divisions. At the same time we need an honest and inventive method of dealing with differences. The global movement for economic justice relies considerably on policy analysis and research conducted by hundreds if not thousands of academics researchers and scholars. ?Our consequences of the changing power relations in today's world is that there is more room in the public sphere for the affirmation of collective values and principles, experience proves that an informed public opinion can be powerful today, and can change governments public and international agendas. Again Churches are challenged to make use of this opportunity. They need to read the signs of time and to make their voices heard by responding to peoples cries for justice and dignity, and by speaking truth to the powers- whoever and wherever their may be. ?Christians do not have ready made answers and solutions to propose. The Bible offers guidelines (love, sharing, justice for the poor) but does not defined one "Christian" economy or "Christian" politics. ?Churches and Church related organizations can initiate public debates and largely use media means to reach a broader constituency, furthermore, regional thematic discussions can be facilitated with the ecumenical family. WCC should develop specific analysis depending on the context. ?What are theological implications for commodification common goods? ?How shall we ensure the participation all people in managing common goods in the world? ?How do we deal with power imbalances in the world? ?How can the ecumenical family engage itself effectively and in a coherent and convincing way in addressing global power imbalance? ?How can WCC lead a climate change campaign with social justice as a focus? ?What kind of collective values can be draw for the Churches to guide them in addressing the problem of commodification of common goods? ?The above questions have been answered in our research materials available at http://www.goldenduas.com and alsohttp://www.facebook.com/research of international development solutions and the same are to be discussed by the Churches, public and all its organizations in the interest of public safety, peace, unity, health, wealth, faith, interfaith ?                 Under this circumstances, it is just and necessary that UK, USA, Cambridge, Churches on the International Affairs are requested to accept our research paper and also our research organization as an organization under other faith category to assist the commission to achieve its goal of International Peace and climate changes solutions for the benefit of world community especially Christians, Jewish and Muslims, under the by-law 3.11 of CCIA. In view of the aforementioned submissions in the interest of maintenance of International Peace and Security, UN may be pleased to authorize our organization in the name and style of` Research on International Development Solutions `and also our research report in confirmatory with U/A 96 of the present Charter read with U/A 23 of the International Covenant on Economic, Social and Cultural Rights and thus render Justice.  Now, Palestine Muslims are fighting with Israel , both countries are affected and innocent people are killed frequently which is against the Quranic verses 7:137 & 5:33 that no one can claim Israel Government areas which is a place of Israel People but not Muslim or Christian and they can only Allow worship in the Holy Places of Israel . These facts has not been Discussed for amicable solutions of social justice and common good by United Nations to respect Gods word . It is pertinent to note that why the jewish people are affecting the Muslims is mention the Quran 7:167 ? And the same should be taken into consideration by jewish people in the world in the interest of social justice and common good on the light of the research paper posted  at our website www.goldenduas.com and render justice.  Your successU. Ibrahim Ali,Researcher International Development Solutions
Jeremy Barton's curator insight, September 29, 11:49 AM

The real message here as I see it is: We see what we expect to see

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Naylor's Mailer: The Role of Stress in Win Loss

Naylor's Mailer: The Role of Stress in Win Loss | cooperative intelligence | Scoop.it

Lots of scoop to improve your win loss campaign & favorite competitive intelligence links. Subscribe and download a relevant CI and marketing list of 160+ books with Amazon links. 

Ellen Naylor's insight:

Improve your win loss campaign with a link to a "how to win loss" presentation; a win loss template & favorite competitive intelligence links.

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5 Steps to Execute Real Competitive Intelligence in Your Business

5 Steps to Execute Real Competitive Intelligence in Your Business | cooperative intelligence | Scoop.it

Competitive intelligence and analysis is often considered the domain of the largest companies that can afford outside consultants or a department dedicated to that task.However, competitive intelligence is just as important for the small and medium-sized business.  Understanding your competitors and being ready for their actions is part of every executive’s job in the smaller business.  Often it is the marketing function that takes the lead on creating the discussion and developing whatever documentation is required.  Following these simple steps will put you in a good position to be aware and react to competitive actions and avoid “business blind spots.”


Via Bonnie Hohhof, No Boxes
Ellen Naylor's insight:

My favorite tip is to watch out for your blind spots. All size organizations can benefit from this. 

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Andrew Wiltshire's curator insight, September 15, 5:53 PM

And its so easy to do these days using some of the latest social media monitoring tools. Need help getting started?

Nguyễn Nguyễn's curator insight, September 16, 2:48 AM

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No Boxes's curator insight, September 16, 7:18 PM

Competitive intelligence; just as important for small businesses as for large corporations.  #business

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Fuld + Company | What is Competitive Intelligence?

Fuld + Company | What is Competitive Intelligence? | cooperative intelligence | Scoop.it
Competitive Intelligence is the process of ethically gathering and refining information enough so that it can be used to make a strategic business decision.
Ellen Naylor's insight:

I like this infographic depicting what competitive intelligence IS and ISN'T, and competitive intelligence 2.0, an evolution of 1.0, which acknowledges the digital world of collection beyond the world of Google searching, yet maintains the critical thinking by human beings at the forefront. What do you think?

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Pixar: Physical Space as an Instrument for Innovation and Collaboration

Pixar: Physical Space as an Instrument for Innovation and Collaboration | cooperative intelligence | Scoop.it
Point: Design physical spaces for unplanned collaborations that spark creativity.Story: One place to look for advice on designing physical spaces for creativity and collaboration is Stanford’s design
Ellen Naylor's insight:

Competitive intelligence often focuses on the external environment, and compares it to your company's internal competencies. Your employees are your competitive advantage. Creativity among your employees can be encouraged by space planning. Often overlooked. 

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Your Two Biggest Competitors in B2B Tech Markets

Your Two Biggest Competitors in B2B Tech Markets | cooperative intelligence | Scoop.it
Competition is a funny topic.   When I talk to Gartner clients about competition, I usually get a list of specific companies that do similar things to the client (unless they go with the “We have no competition” angle).

Via Bonnie Hohhof
Ellen Naylor's insight:

We competitive intelligence professionals are often fixated on competitors, when often enough our company's biggest competitors are the status quo of our customers as well as their budget competition for other projects. Interesting. 

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Mary Gravitt's curator insight, August 11, 10:00 AM

#B2B #Leadgenerations #Marketingappointmentsetting

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Want People to Support Your Ideas? Conquer Their Fears

Whether you have a new idea, innovation, or change effort, you'll need to overcome people's anxieties. The key? Understanding psychology. 

One of the biggest challenges of innovation and leading change is presenting ideas in a way that overcomes people's anxieties and resistance to change. If you want support for a new change, innovation, product, process, or strategy, you need to understand the psychology behind this resistance--the fears, concerns, and worries that keep people from embracing change.  Here are four of the key reasons people (including employees, board members, and others) resist your ideas:


Via Bonnie Hohhof
Ellen Naylor's insight:

We often recommend changes from our research, #win/loss analysis and competitive intelligence findings. Using psychology, anticipating their fear and turf shift, is important when presenting our findings and analysis. Being prepared for this resistance is often overlooked by analysts, and can undermine your credibility. 

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Karen M. O'Keefe's curator insight, July 31, 8:37 PM

I recommend my clients employ these concepts to resolve commercial disputes as well.

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Eight Power Networking Tips to Make More Meaningful Connections

Eight Power Networking Tips to Make More Meaningful Connections | cooperative intelligence | Scoop.it
You've heard it a million times: Career advancement is as much about who you know as what you know--and that's exactly why being an effective networker is so important. Here are eight tips from power networkers that go beyond schmoozing to expand your professional circles.
Ellen Naylor's insight:

Most of these tips can also be used to qualify, grow and prune your network in market research and competitive intelligence. I love the connection to Keith Ferrazzi's book, "Never Eat Alone." Also tips on deepening your network connections, often forgotten in the social media space.

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10 Small things you can do every Day to get Smarter

10 Small things you can do every Day to get Smarter | cooperative intelligence | Scoop.it
Intelligence is a work in progress. Maximize yours with these quick and simple daily habits.

Via TechinBiz
Ellen Naylor's insight:

As business people, regardless of your field, keeping yourself smart and alert is a competitive advantage. My favorite tips: having smart friends and taking some downtime. 

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Corporate Visions Survey Finds Only Half of Salespeople Feel Prepared to Create New Sales Opportunities | Sales Training and Marketing Consulting - Corporate Visions

Corporate Visions Survey Finds Only Half of Salespeople Feel Prepared to Create New Sales Opportunities | Sales Training and Marketing Consulting - Corporate Visions | cooperative intelligence | Scoop.it
Ellen Naylor's insight:

Pretty sobering that salespeople feel so ill prepared for sales opportunities. Companies need to invest in more relevant training and in providing their salesforce competitive intelligence. 

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Competitive Intelligence Jobs | LinkedIn

Competitive Intelligence Jobs | LinkedIn | cooperative intelligence | Scoop.it
Apply to 9,892 Competitive Intelligence jobs on LinkedIn. Sign up today, leverage your professional network, and get hired. New Competitive Intelligence jobs added daily.
Ellen Naylor's insight:

Want to track competitive intelligence jobs on Linked In. Check out this link. 

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Are You The One Executive Out Of Ten Who Isn't Clueless?

Are You The One Executive Out Of Ten Who Isn't Clueless? | cooperative intelligence | Scoop.it
If you ask executives whether they study the available data before making an important decision or just shoot from the hip, it's likely that just about every one will say they take the data-driven approach. A study reveals the fascinating truth: decision-makers do indeed look at the data, but only [...]
Ellen Naylor's insight:

It's interesting that most executives don't just rely on their gut, but if data doesn't support their gut, they look for supporting data or rejigger the analysis. Intuition is so important, yet we all have blinders and data helps remove them. 

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When an Inability to Make Decisions Is Actually Fear of Conflict

When an Inability to Make Decisions Is Actually Fear of Conflict | cooperative intelligence | Scoop.it

When a company’s planning and decision-making process involves a lot of meetings, discussions, committees, PowerPoint decks, emails, and announcements, but very few hard-and-fast agreements, I call that “decision spin”. Decisions bounce around the company, from group to group, up and down the hierarchy and across the matrix, their details and consequences changing as different stakeholders weigh in.  Often, the underlying problem isn’t an inability to make decisions – it’s a tendency to avoid conflict..


Via Bonnie Hohhof
Ellen Naylor's insight:

Decision spin is a competitive disadvantage, which managers are guilty of who don't want to deal with conflict. So decisions are made that affect employees more equally. Think about layoffs where every division has its quota, even though some of them are producing and growing while others aren't. This is bad management and a cop out...puts your company behind competitively. What has been your experience with this?

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How Not to Unwittingly Reveal Company Secrets

How Not to Unwittingly Reveal Company Secrets | cooperative intelligence | Scoop.it
What are you really revealing when you tweet?
Ellen Naylor's insight:

In today's social media crazed world, beware of how easy it is for employees to share too much.

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7 Ways Competitive Intelligence Pros Can Keep Their Mind Sharp

7 Ways Competitive Intelligence Pros Can Keep Their Mind Sharp | cooperative intelligence | Scoop.it
Competitive intelligence pros, take notes! Here are a few things we can all do to workout the mind...
Ellen Naylor's insight:

Love this angle on maintaining your brain through what you eat, physical activity, getting enough sleep, etc. I love the tip on socializing to keep those dendrites expanding. As CI professionals, we can stimulate those by interacting often with our contacts by telephone, SKYPE or in person instead of resorting to email and other written means. I would add taking quiet time out, and getting grounded. This has helped my CI skills immeasurably in the last year, as this helps me manage stress, especially through breathing exercises and daily meditation. What do you do to stimulate your brain?

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The Lips Don't Lie

The Lips Don't Lie | cooperative intelligence | Scoop.it
What our lips reveal about us - even when lying!
Ellen Naylor's insight:

Lips shapes and postures don't lie unlike the words that one might utter out of those lips. Great read by Joe Navarro. 

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The 15 Biggest Body Language Mistakes To Watch Out For

The 15 Biggest Body Language Mistakes To Watch Out For | cooperative intelligence | Scoop.it
Until we get to know someone, our brain relies on snap judgements to try to categorize the person, predict what they will do, and anticipate how we should react. You may have heard that you only have
Ellen Naylor's insight:

You also need to know the person well enough to understand their body language. For example, while crossing arms is thought make you look defensive, I do it a lot when I am thoughtful, also when I am cold. When I am thoughtful, I am often listening very attentively. 

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My Favorite Competitive Intelligence Articles this Week

Here are my top 3 articles for this week in competitive intelligence:The Top 5 CI podcasts for Bid Professionals These are podcasts with August Jackson and various competitive intelligence industry
Ellen Naylor's insight:

August Jackson's 39 podcasts are a rich repository of competitive intelligence. I had forgotten about them. 

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Update: Books on Analytic Tools for Competitive Intelligence

Update: Books on Analytic Tools for Competitive Intelligence | cooperative intelligence | Scoop.it
This is an update of books on competitive intelligence tools and techniques from a 2009 blog. Analysis Without Paralysis was updated in 2012 and now includes 12 techniques, 2 more than the first ed...
Ellen Naylor's insight:

There seems to always be demand for books with analytic tools and techniques. Babette Bensoussan and Craig Fleisher have written 3 books and most recently updated Analysis without Paralysis. 

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Competitive Intelligence Sources: Stay Ahead of the Game

Competitive Intelligence Sources: Stay Ahead of the Game | cooperative intelligence | Scoop.it

A question that frequently comes up on different competitive intelligence forums is what are the best competitive intelligence sources. While this of course depends on your industry and your company goals, we have put together the following comprehensive list to help you stay ahead of the game..


Via Bonnie Hohhof
Ellen Naylor's insight:

This is a good start of what to monitor digitally about your competition, and gratefully includes human intelligence, the last on the list. 

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Afrikasources's curator insight, July 31, 5:07 PM

Develop and mine your own sources

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Great CEOs Keep Rivals Close

Maintain an edge over your competitors by building up intimate knowledge of how they think and act. If you were to box, wrestle, or race an opponent, you would get to know your competition's moves, weaknesses, tells, and strengths. Business is no different. Before starting a company, great CEOs study their rivals until they're able to predict their decisions and how their moves will affect the market. Leonard Fuld, president and founder of consulting firm Fuld & Company, interviewed current and former CEOs from a variety of industries. He writes in Harvard Business Review about the four distinct strategies executives use to outmaneuver their rivals. Below, check out the methods Fuld discovered.


Via Bonnie Hohhof
Ellen Naylor's insight:

Short, excellent article on how to track your competitor's leaders, and how to take effective action to maintain your company's competitive advantage at the executive level. Don't mimic the competitor. Look for their weaknesses and build your strengths where they are weak, and protect your assets that they might go after, such as your sales force.

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Plenty of programs teach speaking. Now, some executives are being training in listening.

Plenty of programs teach speaking. Now, some executives are being training in listening. | cooperative intelligence | Scoop.it
Listening has become a rare skill. But it is possible to improve your ability to get the most out of a conversation.
Ellen Naylor's insight:

A great article on listening, which is gives great tips for anyone doing collection, interviewing for a job or even in your personal life. A 2006 study of college students showed they spent about 24% of their time listening to others face to face or in groups, down from 53% in 1980. I imagine this is also why many people aren't good listeners. We get less practice, and unfortunately society often rewards clever speakers. 

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No Boxes's curator insight, July 24, 4:51 PM

A million thanks for sharing this article @Ellen Naylor  This is huge a "fundamental" need in both business & personal settings.  Not listening quite often equates with not caring.  

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9 Body Language Tricks to Improve Your Negotiation Skills

9 Body Language Tricks to Improve Your Negotiation Skills | cooperative intelligence | Scoop.it

Strong negotiation skills are hugely advantageous throughout one’s life, from the boardroom to the bar. These skills largely rest on your ability to back up your words with physical actions that exude openness, honesty, and confidence. This fosters trust and increases the other party’s desire to react cooperatively and reach agreement.

According to psychologists and a recent study from language experts Gengo, body language and non-verbal communications has a greater impact in a discussion than the actual words that you say.


Via Vicki Kossoff @ The Learning Factor
Ellen Naylor's insight:

Also some great tips for competitive intelligence collectors at trade shows. Or those in Sales and Marketing. And don't forget they're reading your body too. 

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Carol Sherriff's curator insight, July 7, 4:30 AM

Useful tips - remember also if negotiating with a client or helping a group negotiate an agreement, step 1 know your own bottom line - what is the base of a settlement that you are not prepared to go below, step 2 put yourself in the other person's shoes and identify their bottom line (if its appropriate ask them), step 3 go for win-win where both of you get bottom line plus

Elizabeth Alfaro's curator insight, July 7, 3:49 PM

Nuestro cuerpo también expresa, deberíamos saber cómo usarlo a nuestro favor. 

Courtney Rieck's curator insight, July 9, 1:31 AM

I enjoyed reading this article, it gave me some knowledge on how to negotiate with people. I believe further in life this will become valued knowledge.

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How to Read Body Language - BrandonGaille.com

How to Read Body Language - BrandonGaille.com | cooperative intelligence | Scoop.it
Universal expressions and common body language positions that communicate certain messages to others.
Ellen Naylor's insight:

In this increasingly digital world, I feel I don't get enough practice to read the body. Makes me realize how easy it is to misinterpret people's intentions when just reading, and how much more valuable seeing the face/body is versus even the telephone. 

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Why Competitive Intelligence Pros Can’t Forget About Human Networks

Why Competitive Intelligence Pros Can’t Forget About Human Networks | cooperative intelligence | Scoop.it

Your human network could become your best source of competitive and market intelligence after it has been expanded and carefully nurtured. Considering all of the advances in data collection technology, turning to the web for answers has become an addiction for many. (Who hasn't used Google for validation lately, anyway?) In the workplace, though, surfing the web can lead to wasted time and more confusion, costing companies quite a bit of money if really tracked.


Via Bonnie Hohhof
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