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Why Are We So Wired to Connect?, by Jill Suttie

Why Are We So Wired to Connect?, by Jill Suttie | cooperative intelligence | Scoop.it
What drives our powerful need for social interaction? And what makes being alone difficult? These are just a couple of the questions that Matthew Lieberman, a social neurologist from the University of California, explores in his newest book, Social: Why Our Brains Are Wired to Connect. Through his research, Lieberman has identified compelling evidence demonstrating the neuroscience behind our human interactions -- with broad implications for how we live our lives. For example, we now know that the connection between physical and social pain is very real -- in that, they are both processed through the same neural pathways. From an evolutionary standpoint, this begs the question -- that perhaps our social connections are more than just a mere luxury, that perhaps they are, in face, a necessity. Our brains are continuously working, and in order to better respond to our environment. This is what our brains were wired for: reaching out to and interacting with others, writes Lieberman. This article shares more.
Ellen Naylor's insight:

It's interesting that science reinforces something we have known for years through life experiences, that we are wired to connect with others.

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Melanie Greenberg's curator insight, March 6, 12:42 AM

Our ancestors need others to survive. Our brains calm down in response to human comfort.

cooperative intelligence
Cooperative intelligence is sharing and caring without expecting something in return as in collaboration. You give to give. That's the intention here: give relevant business tips in primary research, competitive intelligence, market intelligence and elicitation.
Curated by Ellen Naylor
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These Charts Show Which Languages Have The Most Global Influence

These Charts Show Which Languages Have The Most Global Influence | cooperative intelligence | Scoop.it
To find out which languages are the most influential around the world, MIT researchers Shahar Ronen, César Hidalgo, and their co-authors tracked book translations, multiple language editions of Wikipedia, and multilingual Twitter users to see how languages interact with one another. The below graphs show the connections different languages have with one another through these online platforms, forming what the authors call "Global Language Networks."

Via Bonnie Hohhof
Ellen Naylor's insight:

This global language chart is a good one for #authors to consider for translation of their book. It's a keeper. 

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Best Sales Intelligence Practices

Best Sales Intelligence Practices | cooperative intelligence | Scoop.it
This article contains some best practices to engage sales to share competitive intelligence information. It is a timeless topic that I have been researching in my 30 years as a competitive intellig...
Ellen Naylor's insight:

Learn some best sales intelligence practices from a recent interview with a competitive intelligence pro in the auto industry.

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Social media is hurting your businessColorado Business Magazine | Weisner Media | Denver News |ColoradoBIZ Magazine

Social media is hurting your businessColorado Business Magazine | Weisner Media | Denver News |ColoradoBIZ Magazine | cooperative intelligence | Scoop.it
Colorado Business Magazine is Denver, Colorado's source for finance, hospitality, businesses, sales, marketing, leadership, management, career and economic news
Ellen Naylor's insight:

Do we rely on social media too extensively today, when we should be reaching out directly to our customers and engaging in conversation? Are we hiding behind social media? 

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Amazon.com: Secret Wars: An Espionage Story (9781500345419): Joe Goldberg: Books

Secret Wars: An Espionage Story

~ Joe Goldberg (author) More about this product
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Amazon.com: Secret Wars: An Espionage Story (9781500345419): Joe Goldberg: Books
Ellen Naylor's insight:

Check out Joe Goldberg's suspense thriller that just came out in print. This is not bedtime reading! The digital version will be out on Dec. 11. 

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How to inspire loyalty and retention - TalenTrust

How to inspire loyalty and retention - TalenTrust | cooperative intelligence | Scoop.it

We wHint: Make it personal By Kathleen Quinn Votaw Everything is personal. We all know that from firsthand experience. Who doesn’t like to be complimented or remembered? Feel valued or part of something more? And who doesn’t hate being treated unfairly or ignored? We are emotional creatures, so it’s natural that our loyalty goes to the people and places that make… read the post

Ellen Naylor's insight:

In #competitive #intelligence, we focus on what affects us outside of our company. Your employees are your competitive advantage, and there is no replacement for good leadership to retain good people. 

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Rescooped by Ellen Naylor from Lets Make It Happen
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How Well Do B2B Marketers Understand Their Customers?

How Well Do B2B Marketers Understand Their Customers? | cooperative intelligence | Scoop.it
Some 80% of B2B marketers say they can gauge which customers are their most valuable, according to a recent report from Regalix.

Moreover, 64% say they understand customers' past purchase behaviors.

However, less than half of B2B marketers surveyed have a strong knowledge of their customers' demographic makeup (just 48% say they have an excellent understanding), product/service preferences (44%), wants/needs/likes/interests (40%), journey to purchase (36%), and channel preferences (24%).

Via Brian Yanish - MarketingHits.com, Sachin Bhatnagar
Ellen Naylor's insight:

I think it's interesting that less than 50% of B2B marketers had a strong knowledge of product/service preferences, wants/needs/likes/interest and only 1/3 had good knowledge of their journey to purchase. Having better customer intelligence is a competitive advantage. 

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Rescooped by Ellen Naylor from Influence, EQ & Persuasion
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4 Habits Of Good Listeners

4 Habits Of Good Listeners | cooperative intelligence | Scoop.it
If you've ever been called out for talking too much, come up for air and try one of these four listening techniques.

Via Anne Leong
Ellen Naylor's insight:

My favorite of these 4 is silence. We are expected to fill in our conversation with words. Silence allows you both to reflect on your words and what's not said. This is a great way to encourage sharing. What are some of the ways you listen?

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Employers Want "Critical Thinkers," But Do They Know What It Means?

Employers Want "Critical Thinkers," But Do They Know What It Means? | cooperative intelligence | Scoop.it

"Critical thinking.” It’s a phrase as vague as “results-oriented individual” or “problem-solver.” Companies call for job applicants that are both worker bees and world-class innovators, prepared to paint outside the lines--but only in the brand’s monochromatic colors.

According to an American Management Association survey, 72% of employers feel that critical thinking is key to their organization’s success, but only half of those surveyed said their employees actually show this skill.


Via Vicki Kossoff @ The Learning Factor
Ellen Naylor's insight:

Critical thinking is so in demand. Yet critical thinking takes time and reflection, which corporations don't give in the rush rush culture of most. Critical thinking is an essential skill for #competitive #intelligence professionals: what do you think?

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Trumans's curator insight, November 5, 5:24 PM

Even just "thinkers" might be a good place to start...

KwakJeongIl's curator insight, November 6, 8:42 PM

Thinking about your thinking, while you’re thinking, in order to improve your thinking.

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What Comes Next? Rivalfox Puts Together an Expert Roundup on the Future of Competitive Intelligence - The Rivalfox Competitor Intelligence Blog

What Comes Next? Rivalfox Puts Together an Expert Roundup on the Future of Competitive Intelligence - The Rivalfox Competitor Intelligence Blog | cooperative intelligence | Scoop.it
New technologies, new challenges. What the future of competitive intelligence will look like? We listened to eight CI experts on this matter.
Ellen Naylor's insight:

We were asked, "How do you see the importance of digital competitive Intelligence in the future?" All agreed that it will become increasingly important. I am concerned that digital CI diminishes the value of human source networks since it's easy to learn "enough" about the competitive digitally. Also confidential information leaks will be harder to plug. My colleague, Charlene Burke was part of this expert panel.


How do you see the importance of digital CI in the next 5 years? How do you see this relating to Humint and counterintelligence?   

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How Culture Affects the Win Loss Process

How Culture Affects the Win Loss Process | cooperative intelligence | Scoop.it
I have had the pleasure of interviewing two impressive Directors of Win Loss programs. Both work for large companies that have done win loss analysis for a long while. Both emphasized the importanc...
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How To Fix Your Marketing Blind Spot | Convince and Convert: Social Media Strategy and Content Marketing Strategy

How To Fix Your Marketing Blind Spot | Convince and Convert: Social Media Strategy and Content Marketing Strategy | cooperative intelligence | Scoop.it
Marketers don't really know what customers want because they typically aren't interacting with customers directly. Here's how to fix that. Post and slides from Jay Baer.
Ellen Naylor's insight:

In competitive intelligence, we often spend to much time on competitors, and not enough time on customers. Query sales, customer service and operations to gain more insight about your customers and identify blind spots and opportunities. Check out the Slideshare at the end of this post. 

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Competitive Intelligence Survey

Thank you for joining this survey to evaluate how Competitive Intelligence (CI) experts work with Sales & Bid teams.

About the Survey
The purpose of this survey is to evaluate different CI practices between companies.
Ellen Naylor's insight:

You could argue getting close to the sales team to provide tactical CI and tap into the rhythm of its business activity to obtain insights from their customer and market engagements would be one of the most critical parts of the business to immediately demonstrate the value of market and competitive intelligence: the proof point being increase in win ratio, fewer lost customers and all this translating to the bottom line. 


We would welcome your feedback on these issues through the survey ‘Exploring How to Add Value to Bid Management Teams through Tactical CI’.

 

Your kind participation will not only provide you with a summary of the findings but also provide strong context to complement our forthcoming SCIP Chapter Event on 18th November with Alex King’s Amplio Software addressing the issue of ‘Tactical Competitive Intelligence for Bid Teams


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The New Supercompetitors

The New Supercompetitors | cooperative intelligence | Scoop.it
Companies that realize the power of their capabilities can shape how industries evolve.
Ellen Naylor's insight:

Longish article, worth the read. Many in competitive intelligence spend too much time monitoring and not enough time analyzing and taking action. Love the questions in this article to strategically analyze the positioning and strength of your competitors:


  • Are the leaders in your industry different from those of 10 years ago? Are old winners in trouble, while upstarts ascend to positions of major influence?
  • Are companies gravitating to distinctive ways to play, with only a few enterprises succeeding in each?
  • Are today’s leaders and rising stars competing in ways different from those of the leaders of the past? Are integrated or conglomerated players breaking up?
  • Is the success of the top competitors in your industry attributable to their capabilities, as opposed to their assets or product portfolios?
  • Are the key capabilities of the leading companies in your industry scalable? Could they be expanded without dramatically increasing their costs?
  • Is there a high level of differentiation relevance—that is, a large number of customers who would care about the differences among products and services that derive from these capabilities?
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Do You Appreciate Your Advantages?

Do You Appreciate Your Advantages? | cooperative intelligence | Scoop.it
The following story has been doing the rounds on Facebook, author unknown... with a lot of interesting headings, some good, some not so good.As we end another year of interesting struggles and we are all about to open a new chapter of our lives in 2015, I would like to share this with a request.All of our communities are struggling... forget about the "BIG" stuff... just look at yourself, your families... your friends... Funnily enough, I believe that WE are the solution, but not alone...TOGETHER.We, like the Director in this story are looking for right hearted people to join us to
Ellen Naylor's insight:

This is the story of appreciation, which is something I feel at this time of the year, as I review the many good things that have come my way during 2014. Appreciating your parents is a strong one I still feel, and I am blessed to have my Mom as my friend, who is with it at 96. This appreciation spills into my work life and I thank many of you who have made it a better year. Happy Holidays, which ever you celebrate. It's Christmas in our household. 

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Marianne Naughton's curator insight, December 18, 11:26 AM

Together We Stand ...

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No Competitive Intelligence? No Excuses!

No Competitive Intelligence? No Excuses! | cooperative intelligence | Scoop.it

What’s your excuse for a lack of competitive intelligence? Have you ever said to yourself: “All of my competition is privately held, I can’t do research on my competitors.” Sound familiar? What about the Internet? Also sound familiar? In our hyper-wired Internet driven world, there isn’t much you can’t research – even when it comes to your competitors. You just have to be willing to do the work.


Via Bonnie Hohhof
Ellen Naylor's insight:

Like Bob Griffin's approach to competitive intelligence. Don't be lazy. He also includes collecting intelligence from customers and sales which makes me happy. 

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On-Going Debate: “Where” Should Competitive Intelligence Reside?

On-Going Debate: “Where” Should Competitive Intelligence Reside? | cooperative intelligence | Scoop.it
The debate “where” the competitive intelligence (CI) function should be housed within a company is one that has been on-going over the past 20 years. Some are insistent that a CI program needs to be
Ellen Naylor's insight:

Great post by Tim Rhodes who explains why competitive intelligence teams need to support and collect customer intelligence. This gives their company a competitive advantage in improved sales, a great measure of ROI. What are your thoughts about this?

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Is Competitive Intelligence Ethical?

Is Competitive Intelligence Ethical? | cooperative intelligence | Scoop.it

competitive intelligenceIn the past decades, there have been many infamous incidences of competitive intelligence gone astray. However, not all intelligence-gathering practices are unethical. There is a definite line between competitive intelligence and corporate espionage, and it’s important to know what constitutes what. Competitive intelligence may have gotten a bad name from those who have chosen to act unethically, but it’s actually a very worthwhile way to gain pertinent insights about current market standards and practices. Of course, we are probably all familiar with the benefits of market research, but because competitive intelligence falls in the murky middle ground between market research and corporate espionage, how do you know define what practices are ethical or not?


Via Bonnie Hohhof
Ellen Naylor's insight:

#Competitive #intelligence continues to be a murky profession, since it's not clear what practices are ethical. While #SCIP has ethical guidelines, as do other professions like #AIIP or #SLA, you need to decide what feels right as an individual and follow your company's ethical guidelines. 

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Will Lenssen, Prin's curator insight, November 28, 10:52 AM

Good practices are always viewed to implement. Copying them is not good practice; giving a creative twist to them to make them yours is.

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Win Loss Interviews: Compensation and Recording

Win Loss Interviews: Compensation and Recording | cooperative intelligence | Scoop.it
As many of you know, I am writing, Win, Lose or Draw, a book on how to set up a world class win loss program. I need your input on your best practices in 2 areas, please!
Monetary Compensation to
Ellen Naylor's insight:

I would love to hear your best practices for compensation and recording win loss interviews. And if you're comfortable, pleas share the industry you work in as the industry and your company culture influence these practices. Thanks. #sales #marketing

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Ellen Naylor's curator insight, November 17, 10:58 AM

I would love to hear your best practices for compensation and recording win loss interviews. And if you're comfortable, pleas share the industry you work in as the industry and your company culture influence these practices. Thanks. #sales #marketing

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Build a competitor specific listening station

Build a competitor specific listening station | cooperative intelligence | Scoop.it
Setting up a competitor specific listening station can uncover some useful insights and help you improve your overall marketing performance.
Ellen Naylor's insight:

This a great article on how to monitor the competition. You can also use these tips to monitor the activities of your key clients as a retention tactic. 

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How to Add Value to Bid Management thru Tactical Competitive Intelligence

How to Add Value to Bid Management thru Tactical Competitive Intelligence | cooperative intelligence | Scoop.it
Getting close to the sales team to provide tactical competitive intelligence and tapping into the rhythm of its business activity to obtain insights from their customers and market engagements is a
Ellen Naylor's insight:

Preliminary results from this survey:


  • >50% say it's a struggle to get senior stakeholders to gather CI for them and gave reasons why this is
  • Getting cost data to benchmark is the most difficult CI to source
  • Almost half said the quickest improvement to their CI practices would come from better organizing their internal data and information flow or getting more senior management buy-in (internal challenges rather than external)
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Emotional Intelligence: Cult or Competitive Advantage?

Emotional Intelligence: Cult or Competitive Advantage? | cooperative intelligence | Scoop.it
Behavioral intelligence, social fluency, the ability to apply emotional intelligence -- these are the teachable skills that can launch people into greater professional and personal success....
Ellen Naylor's insight:

This is a great rebuttal to Adam Grant's recent article, "Emotional Intelligence is Overrated." There is a lot more scientific proof that a high EQ is a teachable skill, and that people respond well to those who have empathy. 

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Your Company's Biometric Data Is In... Now What? How Corporate Wellness Programs Pay for Themselves

Your Company's Biometric Data Is In... Now What? How Corporate Wellness Programs Pay for Themselves | cooperative intelligence | Scoop.it
They already know that their wellness programs are paying dividends that will only get better over time. It's time for all companies large and small to make the investment, as it's one of the best things you can do for your company and for your emplo...
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How to Build a Culture of Givers: 4 Tips

Nice guys don't have to finish last in your company. But it means you need to bake generosity into your culture. Wharton B-school professor Adam Grant explains how.
Ellen Naylor's insight:

In competitive intelligence, we expect our sources to share with us. I enjoy Prof Grant's Reciprocity Ring as a crowdsourcing way to get people to ask and provide answers in an open forum within the company. Everyone in the ring is required to ask for something. "When the whole room is making requests, it's not uncomfortable," Grant said.

 

When everyone's requests are out in the open, individuals in the group decide which ones they're best equipped to handle based on their expertise. “And make no mistake. Everyone will give,” Grant says. 

 

"The takers actually start giving because everybody's contributions are visible and they worry that if they don't volunteer to help anyone, they're going to get caught. The end result? Employees will get on board with the idea of building a culture of givers. That's because they'll see that if they give more, everyone can get more of what they want.” 

 

Has you tried this? I would love to hear your experience. 

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What Most Bloggers Don't Want to Hear

What Most Bloggers Don't Want to Hear | cooperative intelligence | Scoop.it
I started this digital platform built on passion, purpose and the beckoning of new frontiers. This portal to the world gave me a voice I didn't know existed.
Ellen Naylor's insight:

You have to work hard if you want to be seen and heard from your blog. how better than Jeff Bullas to share the persistence and hard work of writing a blog. 

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Win Loss: A Cooperative Relationship Business

Win Loss: A Cooperative Relationship Business | cooperative intelligence | Scoop.it
Win Loss is a Cooperative Relationship Business: You need to treat people the way they like to be treated throughout the process. It starts with soliciting feedback for the win loss questions from ...
Ellen Naylor's insight:

The relationships in win loss are many: with Sales, the Customers and Prospects, your company departments that need to know, and writing your analysis with sensitivity to company politics.

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