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Rescooped by Ellen Naylor from Strategy and Competitive Intelligence by Bonnie Hohhof
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How To Hide from Google « The Confidential Resource

Google isn’t a search engine — it’s an advertising engine. Google makes its money from advertising. You may have noticed that the advertisments that appear on your Google search results page is related to what you are searching. Some of this advertising results from cookies placed on your computer


Via Bonnie Hohhof
Ellen Naylor's insight:

This is such a great idea especially for researchers who don't want to be limited by where you've been before on #Google.

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cooperative intelligence
Cooperative intelligence is sharing and caring without expecting something in return as in collaboration. You give to give. That's the intention here: give relevant business tips in the areas I work in telephone research, competitive intelligence, market research and business analysis.
Curated by Ellen Naylor
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9 Body Language Tricks to Improve Your Negotiation Skills

9 Body Language Tricks to Improve Your Negotiation Skills | cooperative intelligence | Scoop.it

Strong negotiation skills are hugely advantageous throughout one’s life, from the boardroom to the bar. These skills largely rest on your ability to back up your words with physical actions that exude openness, honesty, and confidence. This fosters trust and increases the other party’s desire to react cooperatively and reach agreement.

According to psychologists and a recent study from language experts Gengo, body language and non-verbal communications has a greater impact in a discussion than the actual words that you say.


Via Vicki Kossoff @ The Learning Factor
Ellen Naylor's insight:

Also some great tips for competitive intelligence collectors at trade shows. Or those in Sales and Marketing. And don't forget they're reading your body too. 

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Carol Sherriff's curator insight, July 7, 1:30 AM

Useful tips - remember also if negotiating with a client or helping a group negotiate an agreement, step 1 know your own bottom line - what is the base of a settlement that you are not prepared to go below, step 2 put yourself in the other person's shoes and identify their bottom line (if its appropriate ask them), step 3 go for win-win where both of you get bottom line plus

Elizabeth Alfaro's curator insight, July 7, 12:49 PM

Nuestro cuerpo también expresa, deberíamos saber cómo usarlo a nuestro favor. 

Courtney Rieck's curator insight, July 8, 10:31 PM

I enjoyed reading this article, it gave me some knowledge on how to negotiate with people. I believe further in life this will become valued knowledge.

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How to Read Body Language - BrandonGaille.com

How to Read Body Language - BrandonGaille.com | cooperative intelligence | Scoop.it
Universal expressions and common body language positions that communicate certain messages to others.
Ellen Naylor's insight:

In this increasingly digital world, I feel I don't get enough practice to read the body. Makes me realize how easy it is to misinterpret people's intentions when just reading, and how much more valuable seeing the face/body is versus even the telephone. 

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Why Competitive Intelligence Pros Can’t Forget About Human Networks

Why Competitive Intelligence Pros Can’t Forget About Human Networks | cooperative intelligence | Scoop.it

Your human network could become your best source of competitive and market intelligence after it has been expanded and carefully nurtured. Considering all of the advances in data collection technology, turning to the web for answers has become an addiction for many. (Who hasn't used Google for validation lately, anyway?) In the workplace, though, surfing the web can lead to wasted time and more confusion, costing companies quite a bit of money if really tracked.


Via Bonnie Hohhof
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5 Skills of Really Amazing Listeners

Everyone wants to be heard. But not everyone knows how to truly listen. Great leaders understand the value of active listening, and get the most benefit from what others have to share. They understand that if you want to be heard and understood, the first step is learning how to listen yourself.  The following are actions shared by those who truly know how to listen. Integrate them into your conversational behavior and you might be surprised what you learn..


Via Bonnie Hohhof
Ellen Naylor's insight:

My favorite listening technique is to take notes, especially on the phone since I don't have to ask for permission. 

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blossomsquare's comment, June 3, 5:28 AM
very nice blossomsquare.com
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Maya Angelou, Lyrical Witness of the Jim Crow South, Dies at 86

Maya Angelou, Lyrical Witness of the Jim Crow South, Dies at 86 | cooperative intelligence | Scoop.it
Ms. Angelou’s landmark book, “I Know Why the Caged Bird Sings,” was among the first autobiographies by a 20th-century black woman to reach a wide readership.
Ellen Naylor's insight:

We have lost a great woman. She is one of my heroines and I quote her in almost every presentation. She commanded such great respect and gave so much. May she RIP. 

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Who listens to you? | Babette Bensoussan + Co

Who listens to you? | Babette Bensoussan + Co | cooperative intelligence | Scoop.it
Ellen Naylor's insight:

Babette Bensoussan includes a wonderful video by Julien Treasure on 5 ways to listen better. I like how he shares the filters that prevent us from listening "openly' such as culture, beliefs, values, attitudes, expectation, and intentions. He concludes with the strong suggestion that we need to teach listening in schools to transform our world in one generation to become listeners. 

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Less Is More: Why You're Saying Too Much And Getting Ignored

Less Is More: Why You're Saying Too Much And Getting Ignored | cooperative intelligence | Scoop.it
In an age of information overload, brevity is the skill we need to be heard and be successful.

Via Steve Bavister
Ellen Naylor's insight:

While I agree with brevity, especially in written communication, some people like a longer explanation. We need to be sensitive to different personality types and not clump everyone into brevity. 

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David Hain's curator insight, May 21, 3:35 AM

This cut right to the chase for me!

donhornsby's curator insight, May 21, 5:06 AM

(From the article): Despite the many drawbacks of being long-winded, many of us struggle to be brief. One reason, explains McCormack, is because we believe by over-explaining, we can prove how smart we are. From an early age, we’re taught to measure our success on word counts and page lengths. Students are asked to write 20-page papers rather than simply being asked to make their point clear in as many words as they need. “I think teachers should ask for a 20-page paper and a two-page paper. If you can present your point well in two pages, then I’ll read the 20-page paper to see how you got there,” he says.

Ivon Prefontaine's curator insight, May 21, 6:51 AM

I ignored emails that were long and also who sent them made a difference. I always did a quick look and, if I felt the message could be handled differently, I moved on.

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3 Problems Talking Can't Solve

3 Problems Talking Can't Solve | cooperative intelligence | Scoop.it
Zip it.


Constructive conversations are a vital part of any leader’s job description. But the importance of conversation and communication as a leadership skill is something that can often go unexamined. There is now extensive evidence that shows there is a time and place for conversation — and that any leader or aspiring leader would likely benefit from a more serious consideration of the pitfalls of some types of dialogue.  Critically, the nuances that lie within and around conversations are often as important as the conversations themselves.


Via David Hain
Ellen Naylor's insight:

Studies suggest that an effective leader is conversational as well as internal; uses  head and heart; and sometimes acts against the group consensus.


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David Hain's curator insight, May 22, 6:57 AM

Studies suggest being an effective leader requires being conversational as well as internal; using  head and heart; at times, acting against the group consensus.

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6 Ways Super Smart People Succeed

In most cases, you can't win with just brute force or resources. You have to outsmart the competition. You need to carefully consider competitors' approach and figure out how to win the battles of ideas and acceptance, and ultimately of execution. It's not always easy or comfortable, but great rewards rarely come to those who sit back and take no risk. Here are six ways your supersmart competitors are working to gain advantage over you. See if you can rise above their level and defeat them.


Via Bonnie Hohhof
Ellen Naylor's insight:

One of my favorites is they put their egos on hold. 


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53+ Free Image Sources for your Blog & Social Media Posts

53+ Free Image Sources for your Blog & Social Media Posts | cooperative intelligence | Scoop.it
Here on the Buffer blog, we think a lot about visual content.
We’ve shared our own study on the importance of images in Twitter posts for more social sharing. We’ve explored tools that help anyone create visual content.

Via TechinBiz
Ellen Naylor's insight:

What a wealth of information here, a great blog to bookmark.

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BSN's curator insight, May 15, 11:40 AM

53+ Free Image Sources for your Blog & Social Media Posts.

#business #resources

 

Internet Marketing News's curator insight, May 15, 11:42 AM

53+ Free Image Sources for your Blog & Social Media Posts.

#socialmedia #business #resources

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How To Master The Fine Art Of Small Talk

How To Master The Fine Art Of Small Talk | cooperative intelligence | Scoop.it
Move beyond the weather to make small talk less painful and more productive. Here are five things that great conversationalists know.
Ellen Naylor's insight:

The Fine Art of Small Talk is a timeless book, and all the more valuable in this digital age where conversation is a weak link for many. My favorite questions Debra Fine mentions: 

"What keeps you busy outside of work?"

"What has been the highlight of your year so far?" 

I find people loosen up when they have a chance to talk about life outside of work, and it's often more interesting. 
 

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My Management Checklist: Questions to Ask Yourself Everyday

My Management Checklist: Questions to Ask Yourself Everyday | cooperative intelligence | Scoop.it
Whether in the office or on the road, I’m often asked about leadership and my personal set of management principles. With that in mind, I thought I would share a checklist that I’ve presented to HP
Ellen Naylor's insight:

Interesting that Meg Whitman's 1st point of 5 is to know the competition better than they know themselves. 

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From Competitive Intelligence to Sales Enablement: Free Webinar

From Competitive Intelligence to Sales Enablement: Free Webinar | cooperative intelligence | Scoop.it
Join us (Ellen Naylor, Business Intelligence Source; Mitch Emerson, Compelligence; Dean Davison, Forrester Research) for a free 45 minute webinar, "From Competitive Intelligence Collection to Sales...
Ellen Naylor's insight:

Please join us at Noon Eastern US on April 22 for this webinar to improve your sale force effectiveness.

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Competitive Intelligence Jobs | LinkedIn

Competitive Intelligence Jobs | LinkedIn | cooperative intelligence | Scoop.it
Apply to 9,892 Competitive Intelligence jobs on LinkedIn. Sign up today, leverage your professional network, and get hired. New Competitive Intelligence jobs added daily.
Ellen Naylor's insight:

Want to track competitive intelligence jobs on Linked In. Check out this link. 

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Are You The One Executive Out Of Ten Who Isn't Clueless?

Are You The One Executive Out Of Ten Who Isn't Clueless? | cooperative intelligence | Scoop.it
If you ask executives whether they study the available data before making an important decision or just shoot from the hip, it's likely that just about every one will say they take the data-driven approach. A study reveals the fascinating truth: decision-makers do indeed look at the data, but only [...]
Ellen Naylor's insight:

It's interesting that most executives don't just rely on their gut, but if data doesn't support their gut, they look for supporting data or rejigger the analysis. Intuition is so important, yet we all have blinders and data helps remove them. 

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When an Inability to Make Decisions Is Actually Fear of Conflict

When an Inability to Make Decisions Is Actually Fear of Conflict | cooperative intelligence | Scoop.it

When a company’s planning and decision-making process involves a lot of meetings, discussions, committees, PowerPoint decks, emails, and announcements, but very few hard-and-fast agreements, I call that “decision spin”. Decisions bounce around the company, from group to group, up and down the hierarchy and across the matrix, their details and consequences changing as different stakeholders weigh in.  Often, the underlying problem isn’t an inability to make decisions – it’s a tendency to avoid conflict..


Via Bonnie Hohhof
Ellen Naylor's insight:

Decision spin is a competitive disadvantage, which managers are guilty of who don't want to deal with conflict. So decisions are made that affect employees more equally. Think about layoffs where every division has its quota, even though some of them are producing and growing while others aren't. This is bad management and a cop out...puts your company behind competitively. What has been your experience with this?

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SCIP Rocky Mountain Presents: The Three Different Aspects of Elicitation Chapter Meeting Rocky Mountain/Denver, Colorado | SCIP Events

SCIP Rocky Mountain Presents: The Three Different Aspects of Elicitation Chapter Meeting Rocky Mountain/Denver, Colorado | SCIP Events | cooperative intelligence | Scoop.it
SCIP Event Summary: SCIP Rocky Mountain Presents: The Three Different Aspects of Elicitation Chapter Meeting Rocky Mountain/Denver, Colorado
Ellen Naylor's insight:

Elicitation presentation for competitive intelligence, sales and marketing in Denver metro. 5/30 11:30 - 12:30. No fee to attend.

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Business law: Firms working to bulk up intelligence analysis functions

Business law: Firms working to bulk up intelligence analysis functions | cooperative intelligence | Scoop.it
Law firms are creating formalized competitive intelligence positions and departments. And that has meant finding the rare person, or in most cases a group of people, who have the skills to gather, synthesize and analyze data with the ability to present in a way that distills the information and provides insights or suggested action plans. “The most important thing from my perspective is to make our work actionable,” Mark Messing, Duane Morris chief marketing officer, said. “Before, there was a tendency by people, many who were ex-librarians, to be faithful compilers of telephone books.” In an era where information is available by the terabyte, the real skill is in understanding what is important, what that information means and what to do with it. “The deliverable here isn’t volume, it is
Ellen Naylor's insight:

This is a great article about the different ways that competitive intelligence is being used in law firms that could apply to other industries. I like how at Fox Rothschild in the last year the firm’s clients hired the CI team to compile their industry reports. Reminds me when I did CI in a telco, a competing telco bought one of our outdated reports just to get better at organizing reports for their sales force. 

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Never Forget Someone's Name Again With This Memory Trick

Never Forget Someone's Name Again With This Memory Trick | cooperative intelligence | Scoop.it
Ever meet someone at a social event and immediately forget their name? Try this technique for understanding and using memory's nature to your...
Ellen Naylor's insight:

I love this to visualize something about that person to help your memory with names as you meet them. Dale Carnegie is a pretty swift outfit. I have the worst memory for names, but I have never tried visualization like this. 

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No Boxes's curator insight, May 24, 12:04 AM

@Ellen Naylor Thanks for sharing.  I too have a terrible memory for names & hope this helps.  

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SCIP Rocky Mountain Presents: The Three Different Aspects of Elicitation Chapter Meeting Rocky Mountain/Denver, Colorado | SCIP Events

SCIP Rocky Mountain Presents: The Three Different Aspects of Elicitation Chapter Meeting Rocky Mountain/Denver, Colorado | SCIP Events | cooperative intelligence | Scoop.it
SCIP Event Summary: SCIP Rocky Mountain Presents: The Three Different Aspects of Elicitation Chapter Meeting Rocky Mountain/Denver, Colorado
Ellen Naylor's insight:

Reaching out to all Coloradans within driving distance of the Denver metro to our Rocky Mountain SCIP Brown Bag next Friday, May 30 11:30 - 12:30 on Elicitation. 3 speakers, 3 perspectives. 

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14 Tactics for Reading People's Body Language

Communication doesn't end with what people are saying.
Ellen Naylor's insight:

I find that the appendages can be most telling. People have a hard time controlling their arms and legs. They can feign their facial expressions more easily. Knowing the person is helpful since some people have a habit of crossing their arms, even though they might be receptive to what you're talking about or as the article states, they might be chilly. 

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How Speed to Intelligence Creates a Competitive Advantage

How Speed to Intelligence Creates a Competitive Advantage | cooperative intelligence | Scoop.it

Emmanuel Trenche clearCi’s VP of Marketing and Communications. 

Emmanuel conceived and trademarked a new concept called Speed to Intelligence, which helps organizations measure the time it takes to capture, analyze, and share information to compete faster in today’s digital era..For those who missed the presentation, it was titled: “Ready, Set, Compete: Learn How to Increase Your Company’s Speed to Competitive Advantage through Intelligence Now!” Emmanuel began by explaining that startups do two things to compete with speed by.


Via Bonnie Hohhof
Ellen Naylor's insight:

A question I like to ask when an important event happens that your company missed: "What would you have done differently throughout your company if you found out in time?" This engages. 

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My Life Without A Smartphone

My Life Without A Smartphone | cooperative intelligence | Scoop.it
I've worked in online media for years--I've even covered technology--but I've never owned a smartphone. Here's why I dont feel like I'm missing out.
Ellen Naylor's insight:

Not being so accessible gives you time to think and do your work without being quite so "in touch" like most people are with their smart phones. Me too....hmmm. Reminds me of points made in Dr. Sherry Turkle's book, "Alone Together." Interesting that author, Kathleen Davis is the leadership editor at "Fast Company" which we think of as hi-tech, with these comments. 

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Janiece Mondale's curator insight, May 14, 10:36 AM

Making time for things not connected to a social network is one of my goals.  I read recently that if you have an hour to spend on social media, you can't say you don't have enough time to workout.  I haven't severed my smart phone, but I have been leaving my iPad at home so I have no excuse not to walk during lunch time.

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Emotions Are Data, Too

Emotions Are Data, Too | cooperative intelligence | Scoop.it


Taking a more systemic (and less conformist) view of emotions, as sources of intelligence about the work and culture of our organizations, does not make us any less responsible for them. Quite the contrary, it calls for us to use the insight we gain for more than improving our effectiveness or achieving peace of mind. How would we go about extracting systemic insight from our emotion? Here are three questions to get us started.

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Via Bonnie Hohhof
Ellen Naylor's insight:

This is the first time I have read about emotions as sources of intelligence. You share emotions whether you like it or not, all the time, even if you think you are hiding them. 

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The Difference Between Successful and Very Successful People

The Difference Between Successful and Very Successful People | cooperative intelligence | Scoop.it
I recently met with a capable and driven executive and asked him, “How are you?” He gave me a rapid-fire answer of all of the things he was doing: travelling, business updates, career changes and his
Ellen Naylor's insight:

Interesting that very successful people also get an average of over 8 hours of sleep per night, in addition to saying No pretty often to stay focused. 

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No Boxes's curator insight, April 29, 12:54 AM

More sleep and saying "no"; exactly what I need!