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How To Train Your Employees To Handle Social Media

How To Train Your Employees To Handle Social Media | Conteaxtualized communications | Scoop.it

An important step for a brand that has a social media strategy, and wants to avoid crises, is to ensure that employees understand how to use those tools.

This Infographic by Mindflash demonstrates that 76% of companies do not have a clearly defined social media policy.

Social media consultants can be an expensive addition to your business. But in this day and age, no company can operate without a sound social plan.

 

Your best social media team might actually be your current workforce. But how can you find your company’s natural social media rock stars and get your entire team on board with your goals?

 

The Infographic breaks down how your team members will likely react to the need for social media training. For example, some of your employees may already have popular social media channels in their personal lives, while others may be opposed to your business’ push online.

 

Keep in mind that your team probably represents a wide range of social media experience. This will help you know how to identify the different groups and understand how to best get them ready to implement your strategy.


 

Source . http://bit.ly/Yhuo7j


Via maxOz
Leaders Online's curator insight, December 11, 2012 10:58 AM

Hoe kun je je mw social media dusdanig laten gebruiken dat je je organisatieresultaten beter kunt bereiken? 

Hier een infographic dat ingaat op de verschillende ervaringsniveaus die jouw mensen kunnen hebben. Handig om rekening mee te houden bij de uitvoering van je social strategie.

2DiFore Marketing Solutions's curator insight, March 15, 8:37 AM

As you round out your work week our team wanted to share this thought with you to make your Social Media strategy that much more powerful! Companies have secret weapons, their employees and we bet they are on many platforms so why not encourage them to share your message with their followers.

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Adoption of iPad in Healthcare - bContext's Blog

Adoption of iPad in Healthcare - bContext's Blog | Conteaxtualized communications | Scoop.it
In 2012 the adoption of iPad in Healthcare reached more than 60% of US physicians and 40% of registered nurses
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Accessibility as Strategy: The One-Way Conversation is Dead

Accessibility as Strategy: The One-Way Conversation is Dead | Conteaxtualized communications | Scoop.it
As my grandma always used to say, "God willing someone answers the phone." For context, she was talking about customer service and sales people. Are you ready for an open discussion?

Via Bryan Kramer
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5 ways companies can use social media to manage customer relations

5 ways companies can use social media to manage customer relations | Conteaxtualized communications | Scoop.it

The internet gives everyone a voice, and that’s a beautiful thing. However, the things people say online can actually have a bigger impact than they think. When an unhappy customer goes online and leaves a bad review of a business, other customers take it to heart and the company loses business– maybe just a little at first, but when companies start to develop a bad reputation online, it can spread and grow in the blink of an eye. Luckily there are ways that businesses can help prevent that....


Via Jeff Domansky
Jeff Domansky's curator insight, June 8, 2:36 PM

Two words to guide yoursocial media efforts: prevention and proactive...

Linda Allen's curator insight, June 8, 8:12 PM

Yes indeed

Linda Dap's curator insight, June 9, 7:39 AM
Online reputatiemanagement --> hoofdregel nummer 1: de heeft altijd gelijk. Dus altijd sorry zeggen als er een fout is gemaakt, positief en oplossingsgericht reageren.
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How to Design the Perfect Social Media Marketing Strategy for Your Business? [Part 1]: Identifying Goals | High Quality Social Media

How to Design the Perfect Social Media Marketing Strategy for Your Business? [Part 1]: Identifying Goals | High Quality Social Media | Conteaxtualized communications | Scoop.it

Are you thinking of getting started with social media?


Via imaginetsa
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Rescooped by bContext from I Love User Experience
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Designing the business around the experience

Designing the business around the experience | Conteaxtualized communications | Scoop.it
When trying to start a business, you are probably going to focus on what your possible target market is first.  You will then start to look at gaps in that market and what the various opportunities...

Via Kazumichi Sakata (Mario)
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Rescooped by bContext from Tocquigny's Digital Marketing Daily
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The 5 Marketplace Mandates of Branding

The 5 Marketplace Mandates of Branding | Conteaxtualized communications | Scoop.it

Via Tocquigny
Tocquigny's curator insight, April 11, 11:05 AM

Have you ever wondered why, if imitation is the sincerest form of flattery, more small business people don’t copy the branding techniques used by corporate America and adapt them?  Like scenes out of AMC’s Madmen, one assumes that these branding “secrets” are fiercely guarded.


Transparency being the buzzword of the decade, John Armato, Sacramento, CA- based senior partner of Fleishman-Hillard agreed to tell us about how branding techniques used by much larger companies can be applied to the small business platform as well. “Communication landscapes have changed rapidly just over the past 15 years,” says Armato. “By the early to mid 2000s, blogging and social media began to reach critical mass and a fragmentation of traditional models of media began to take place.  The simultaneous rise of a generation of marketing-savvy consumers revealed a skepticism over ‘assertion PR’ – a voice and style that screams ‘believe me just because I am telling you.’” Armato goes on to explain how engagement became not only a popular by-product of social media; it also became a necessity in the eyes of consumers.


“Seeing the trend of endorsement-through-engagement beginning to happen, Armato and other leaders in the company’s brand marketing practice group came together from around the country to discuss not just what was hot, but what was really beginning to matter to the average consumer.  “To tackle changing PR landscapes, we typically bring smart people together,” says Armato. “We expose them to world class clients and have them tell us about the underlying patterns that are changing commonly-held wisdom.  This is how we find out what brands need to do in today’s marketplace, what consumers now expect, and how we, as communications consultants, can help businesses succeed in this environment.”


The result was what Armato refers to as “The Five Marketplace Mandates.”


Continue Reading ... 

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Social Media for Branding

Social Media for Branding | Conteaxtualized communications | Scoop.it
This infographic poster highlights the consumer interaction with brands on facebook and twitter and customer branding settlement.

Via Tocquigny
Michelle Gilstrap's curator insight, April 27, 10:08 PM

Brands and Business can learn many new ideas from this infographic.

Lynn O'Connell for O'Connell Meier's curator insight, April 28, 1:53 AM

Good insights into how brands can interact with customers and prospects on different platforms.

Natalia Kingue's curator insight, May 13, 4:40 PM

Nunca fue tan fácil gestionar una marca.

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Everything you need to know about Google + Communities

Everything you need to know about Google + Communities | Conteaxtualized communications | Scoop.it
It really has been a long time coming for Google to launch their Google + “Communities”. It’s hard to believe that it took them more than a year to come u ...

Via Lisa Koster
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IDEO on design thinking | SDS Design + Management

IDEO on design thinking | SDS Design + Management | Conteaxtualized communications | Scoop.it
Thinking like a designer can transform the way organizations develop products, services, processes, and strategy. This approach, which IDEO calls design thinking, brings together what is desirable from a human point of view ...

Via A. Kosuke
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Stop Trying To Be An Artist: 5 Ways To Design Your Blog For Business

Stop Trying To Be An Artist: 5 Ways To Design Your Blog For Business | Conteaxtualized communications | Scoop.it
I bet graduating from art school was the proudest day of your life. Most people that try to make money blogging have been to art school, because that's the only reason I can think of why blogs look more like an art project than a business.

Via TechinBiz
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Beyond Search Rankings: Using SEO to Improve Site Optimization

Beyond Search Rankings: Using SEO to Improve Site Optimization | Conteaxtualized communications | Scoop.it

The evolution of search engine algorithms has added to the complexity of search engine optimization. More significantly, it has impacted the level of integration that is needed with other forms of Web optimization. SEOMoz has a great page that shows the updates year by year.

 

Search engine optimization is no longer strictly about publishing quality content and building the authority of the content. SEO now involves engaging consumers and building relationships.

 

Read More: http://www.searchenginejournal.com/beyond-search-rankings-using-seo-to-improve-site-optimization/62895/


Via Antonino Militello, paulo oliveira
NUMBER 1 FOOD TESTING CERTIFICATION SERVICE INDIA's curator insight, May 11, 10:26 PM

Search engine optimization is no longer strictly about publishing quality content and building the authority of the content. SEO now involves engaging consumers and building relationships.

Randi Thompson's curator insight, May 12, 8:11 AM

SEO has changed.  Have you?

Athena Catedral's curator insight, May 13, 5:50 AM

Integration of SEO to social media efforts & promotional activity is key to aligning successful messaging to prospects & leads

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16 Quick Tips to Become a Better Networker

16 Quick Tips to Become a Better Networker | Conteaxtualized communications | Scoop.it
Zolar's comment, May 15, 7:39 AM
networking is important to success.. i hope it will help my business
crystal rosa's curator insight, May 15, 7:46 AM

Find all Personal Services businesses in Los Angeles, CA, California with their business address, contact and other information.

Denyse Drummond-Dunn's curator insight, May 16, 10:08 AM

Great tips on how to do more of what we all know we should be doing more of.

 

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Why You Need to Rethink Your Social Media Manager

Why You Need to Rethink Your Social Media Manager | Conteaxtualized communications | Scoop.it
Discover why social media 101 demands you get rid of your social media manager, and invest in a marketing team.
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How to Connect Your Business Objectives to an Effective Social Media Marketing Strategy | The Bow Tie

How to Connect Your Business Objectives to an Effective Social Media Marketing Strategy | The Bow Tie | Conteaxtualized communications | Scoop.it

What do The Walt Disney Company and the WWE have in common (other than lucrative merchandising revenue and a cast of memorable characters? 

If you followed the Dachis Group’s Social Business Index, which “analyzes the effectiveness of strategies and tactics organizations employ to engage the market through social channels,” you’d know that Disney and the WWE are two of the most socially savvy brands out there. Apparently, people are still gaga for staged fighting and Donald Duck.

 

Did these corporate giants reach such great social heights by pursuing the exact same social media goals? Of course not. Disney and the WWE are vastly different companies with vastly different business objectives. You don’t market sweaty, hulking wrestlers the same way you do talking mice.These two very different companies achieved social media success by applying specific social media tactics to achieve specific business objectives.

 

You may not be a multibillion dollar business with a killer mascot (at least not yet), but you can still do social like the best of them, so long as you connect your business objectives to an effective social media marketing strategy....


Via Jeff Domansky
Jeff Domansky's curator insight, June 18, 1:41 PM

Here's how having clear business objectives can help you be much more effective in your social marketing.

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5 Social Media Contests That Ended Horribly Wrong - Business Insider

5 Social Media Contests That Ended Horribly Wrong - Business Insider | Conteaxtualized communications | Scoop.it

This week, EE faced a social media backlash after an error in competition guidelines meant that people received TicketMaster vouchers instead of weekend passed to Glastonbury. We take a look at some other social media ...


Via Baochi
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The Do's and Dont's of Content Marketing - Infographic

The Do's and Dont's of Content Marketing - Infographic | Conteaxtualized communications | Scoop.it

Content Marketing is the New SEO.

Having a Content Marketing strategy for your online business is key to online success in 2013. However, Content Marketing should be done correctly by following certain guidelines.


Take a look at this infographic which shows the Do’s and Dont’s of Content Marketing.


Via Lauren Moss
Veille digitale's curator insight, June 10, 1:12 AM

Le content marketing le nouveau SEO en 2013

storycontent's curator insight, June 10, 12:42 PM

Jedes Spiel hat seine Regeln - auch Content Marketing. Hier eine nette Übersicht. Aber nie vergessen: Nichts ist in Stein gemeißelt, es gibt kaum eine Regel ohne Ausnahmen.

Two Pens's curator insight, June 10, 1:10 PM

Content marketing basics for beginners.

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Businesses With A Strong Sense Of Purpose Are More Successful | Co.Design: business + innovation + design

Businesses With A Strong Sense Of Purpose Are More Successful | Co.Design: business + innovation + design | Conteaxtualized communications | Scoop.it
Businesses With A Strong Sense Of Purpose Are More Successful http://t.co/nCgnBCapWH

Via Fred Zimny
Marilyn Korhonen's curator insight, June 11, 9:32 AM

This is true for research as well as business - what is the purpose and how does the research/researcher clearly focus on expanding the base of knowledge?

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How can Personal Branding Benefit your Career?

How can Personal Branding Benefit your Career? | Conteaxtualized communications | Scoop.it

We all know that job seeking can be one of the most frustrating tasks in our career. Compiling a CV and typing up dreadful cover letters can take up all of your free time, with the result of being ignored by over 90% of the perspective employers.


But whose fault is it?


For once, try to switch perspective. Try to think like a recruiter.


Via Vicki Kossoff @ The Learning Factor
Vicki Kossoff @ The Learning Factor's curator insight, May 16, 9:14 PM

Go Brand Yourself was uploaded on SlideShare on Sunday, and in less than 5 days it received more than 20.000 views. This seems to suggest that Personal Branding can really work, not only in job seeking, but also in boosting your online presence.

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Forget What Your Customers Need; Branding Is About What They Want

Forget What Your Customers Need; Branding Is About What They Want | Conteaxtualized communications | Scoop.it

Meeting your customers' needs is a given, but if it's building a brand you're interested in, you'll need to pay attention to what they want and work to make that emotional connection. Here's why.



Via Tocquigny
Tocquigny's curator insight, April 9, 1:28 PM


Being a brand is what separates you from your competitors and creates a much stronger connection with your customers.


There's a major distinction between advancing your marketing efforts and actually transforming yourself into a brand. If you want to be a brand -- which should be your ultimate goal -- you need to understand the difference between what your customers "need" and what they "want."


Need. Our customers need certain things from our business. A need is fulfilled by a functional benefit -- a fact or rational attribute about your company. Generally speaking, most competitors in any field supply roughly the same functional benefits and can therefore generally fulfill the needs of their customers. If they couldn't, they wouldn't be in business. Fulfilling a need doesn't differentiate one business from another; it's a cost of entry.


Want. In order to be truly successful in business, your customers have to move beyond just needing your product or service to actually wanting it. While they may need the functional benefits that your business offers, it's important for your brand that they want to choose you over other options. The "want" is what separates your business from others, and turns you into a brand.


"Want" is an emotion, and therefore represents the more connective benefits your business and brand offers. When you reach an emotional level with your customers, you become a brand in their minds. You've made an emotional connection that rises above functional features and that builds loyalty. It's the "want" that moves you from being an ordinary product or service to being a desired brand.


Let me illustrate.



Continue Reading ... 

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SEO Metrics and KPIs: Which Ones Really Count?

SEO Metrics and KPIs: Which Ones Really Count? | Conteaxtualized communications | Scoop.it

As marketers, we spend plenty of time and energy tracking the metrics that will push our business forward. In today's post, Will Critchlow walks us through what makes good metrics and how to build the right reports for any situation.


Via Robin Good, startupaddict
Robin Good's curator insight, March 8, 4:09 PM



Will Critchlow has a good, in-depth analysis of SEO metrics and how to pay attention to those that really count.


If you are into KPIs, testing, measuring and keeping progress under precise, measurable tabs this is definitely a good resource to check.



Informative. Instructive. In-depth. 7/10


Full article: http://www.seomoz.org/blog/meaningful-seo-metrics



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The 3 Steps for Success in a Multi-device Search World

The 3 Steps for Success in a Multi-device Search World | Conteaxtualized communications | Scoop.it
We live in a multi-device world, and if you're still focused on improving your visibility, traffic, and conversions solely for desktop users, you're losing a great opportunity.

Via paulo oliveira
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10 small business web design mistakes to avoid #websitedesign

10 small business web design mistakes to avoid #websitedesign | Conteaxtualized communications | Scoop.it

Small businesses need websites. But not just any old website will work.

Try to avoid these 10 Web design mistakes so your site will help your business succeed instead of slowing it down.


Via Brian Yanish - MarketingHits.com
Brian Yanish - MarketingHits.com's curator insight, May 25, 1:26 AM

This article give some quick tips to get your website back on track with your visitors.

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How to Show Your Clients the Value of Facebook in 7 Easy Steps

How to Show Your Clients the Value of Facebook in 7 Easy Steps | Conteaxtualized communications | Scoop.it

Have you ever had clients who weren't yet sold onFacebook? Most people know Facebook could potentially help them grow their businesses, but getting a page set up and managed properly can still be a daunting task for many folks.

 

First off, you might need to nudge your clients toward acting. When researching your pitch, find examples of similar businesses that have vibrant Facebook presences. Let the clients know what they're missing out on. You can also get their attention by showing them the data on Facebook's exponential user growth and the mind-blowing predictions of continued growth. Here you can even focus on the clients' particular markets. Finally, show them some examples of pages you've helped develop in order to establish your own credibility.


Via Martin Gysler
Martin Gysler's comment, May 6, 4:29 AM
Sigrid, in my opinion, the best plan is to sell yourself on social media. Trust is the most important in this world and if your company name is not Nike or something like that, your name is definitely the best plan to create confidence.
Sigrid de Kaste's comment, May 6, 5:29 AM
Thanks Martin, very true - Visibility creates Credibility leads to Profitability!
Martin Gysler's comment, May 6, 7:32 AM
Yes Sigrid, that's it ;-)
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The Downsides of Licensed Content for Curation

The Downsides of Licensed Content for Curation | Conteaxtualized communications | Scoop.it
When it comes to curated content, there are two predominant models for utilizing third party content: unlicensed content, and licensed content.

Via Eva Sanagustin
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How to Rank: 25 Step SEO Master Blueprint

How to Rank: 25 Step SEO Master Blueprint | Conteaxtualized communications | Scoop.it
If you’re like most SEOs, you spend hours each week reading the latest SEO tactics and search engine tidbits. We spend hours learning, but does 90% of it change what we actually do - that is, the basic work of ranking a web page for search?

Via paulo oliveira
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10 Things to Post on Social Media That Aren’t Your Blog Content

10 Things to Post on Social Media That Aren’t Your Blog Content | Conteaxtualized communications | Scoop.it
Learn 10 bright and statistically-proven ways to boost engagement with social media 101 content ideas!
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