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Consumerization of IT
Trends and issues related to adoption of consumer devices and services in the Enterprise
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Android Arrives: Consumerization of IT Gets Muddy

Android Arrives: Consumerization of IT Gets Muddy | Consumerization of IT | Scoop.it

Consumerization of IT isn't just about Apple.  CIO Magazine looks at the arrival of Android devices in the enterprise.  The IT pro response is somewhat surprising:

 

"Interestingly, a lot of IT guys are rooting for Android. The reason, I think, is
that there's some unexpressed hope that they can lock down the Android OS. They
can put on what they want. They can do the monitoring. They can do the auditing.
They can reconfigure and redeploy with their own image."

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Consumerization: The power of many

Consumerization: The power of many | Consumerization of IT | Scoop.it

Supply chain, economic and technological developments are driving innovation in consumer electronics and computing at an ever greater rate. The result?  More variety and often better user experiences with consumer technology and enterprise products.

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Tablets will replace PCs for many enterprise users | TechRepublic

Tablets will replace PCs for many enterprise users | TechRepublic | Consumerization of IT | Scoop.it
Bill Detwiler outlines factors that are both driving forward and holding back widespread tablet adoption in the enterprise.
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Office mobility Consumerization of devices

This is a good read for IT security professionals on how to address the influx of Apple and Android mobile devices in the enterprise:

 

"No longer with the option of saying no to its employees, organizations are finding that solutions and techniques exist for managing and securing the mobile devices workers wish to connect to the corporate network.

 

"Indeed, across the globe, business users are clamoring for corporate permission to use the coolest new consumer-oriented mobile devices, namely the iPhone and iPad, and smartphones and tablets using the Android operating system. And enterprise IT security executives are under pressure to give them this access – in a way that won't jeopardize the company's information assets."

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The Enterprization of Consumer Apps

The Enterprization of Consumer Apps | Consumerization of IT | Scoop.it

People often cite the move to user-purchased mobile devices like the iPhone or
user-provisioned collaboration services like Box, DropBox and Yammer as evidence
of this phenomenon. And because many of these services have freemium models, IT
departments are finding that huge numbers of their employees are already using
these services for business purposes in addition to personal ones. So in many
ways, consumer expectations are driving the ways enterprise CIOs think.But what about the other side of the phenomenon? Eddie Murphy’s character
Billy Ray Valentine influenced Dan Aykroyd’s character, Louis Winthorphe, III,
as much as the reverse. What’s less discussed — but equally fascinating — is the
impact of enterprise requirements on the consumerization trend.

More:  http://allthingsd.com/20111031/the-enterprization-of-consumer-apps

 

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Why I Finally Decided To Ditch The BlackBerry And Run Off With An iPhone

Why I Finally Decided To Ditch The BlackBerry And Run Off With An iPhone | Consumerization of IT | Scoop.it

An end-user's decision making process from a pure user experience standpoint, i.e., no network management or security issues are considered:

 

"After two weeks of trying them both. It wasn't an easy decision."

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Why folks <3 their BlackBerrys - Ars Technica

Why folks <3 their BlackBerrys - Ars Technica | Consumerization of IT | Scoop.it
“It’s premature to run the obituaries on RIM,” says Dan Croft, CEO of Mission Critical Wireless, which helps businesses manage mobile deployments. “Clearly they are facing some significant issues, but there are still millions and millions of BlackBerrys out there that are operating just fine. That being said, what we’re typically seeing is not RIM getting ripped out of an enterprise environment. We’re just seeing the addition of non-BlackBerry devices.”
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Consumerization of Enterprise IT | Redefining Engagement Blog

Simple fact of the matter is this: IT has lost full control of the application layer.

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SAP to embrace mobile desktop, big data and consumerisation in 2012 - 10/28/2011 - Computer Weekly

SAP to embrace mobile desktop, big data and consumerisation in 2012 - 10/28/2011 - Computer Weekly | Consumerization of IT | Scoop.it
SAP plans to tap into three global trends in the coming year across its offerings for ERP, mobile, in-memory computing and cloud services and software, says its co-CEO.
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Consumerization of IT: A tech theory coming of age

This is a very comprehensive survey of the Consumerization of IT landscape.  Highly recommended for readers new to the topic.

 

As early as 2005, many industry analysts predicted “consumerization” — the introduction of consumer-owned/purchased devices into enterprise and business environments — would become one of the most important technology trends of the next 10 years (Gartner 2005).

 

Just six years later, that has already come to fruition. Employees now rely on personal smartphones, tablets or other mobile devices to send or receive corporate email, exchange sensitive information and intellectual property, and even access enterprise networks and applications.

 

Earlier this year, Gartner also surveyed today’s CIO to gain perspective on consumerization in the enterprise. Gartner vice president Nick Jones’ report, “CIO Attitudes towards Consumerization of Mobile Devices and Applications,” shows that U.S.-based respondents believe in two years approximately 38 percent of their employees will be using employee-purchased mobile devices in the enterprise.

 

This technology migration introduces several IT security challenges, including identity access management (IAM) obstacles, mobile security and authentication requirements, compliance enforcement and general security policy.

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Overcome your mobile insecurity

It was laptop PCs and BlackBerrys first, but now an expanded range of mobile technologies is poised to flood the government workplace. The mass adoption of tablet PCs, along with Apple and Android smart phones, appears inevitable.
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Verizon and VMware Join Forces for Android Security

Their solution is called VMware Horizon Mobile, and it's designed to bridge the gap between consumerization of IT and enterprise IT. What does that mean, and can VMware and Verizon really shape the mobile landscape?
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Apple and Android, the slow pall bearers to RIM's eventual demise

RIM is losing the enterprise to Apple and Google even though Apple and Google haven’t put much effort into marketing their phones as business tools. Consumers are increasingly tech-savvy and know what the devices in their hands are capable of, and are insisting that IT shops provide mobile access to e-mail at the very least. While IT has historically been wary of consumer devices, it’s getting harder for IT shops to say no to the iPhone and Android because both have boosted support for Exchange ActiveSync, the de facto standard for bringing corporate e-mail to non-BlackBerry phones. BlackBerry offers more administration options, but most businesses may be satisfied with the core features available from competitors, like encryption, password unlock, forced PIN entry and remote wipes. The combination of consumer preferences, iPhone and Android becoming good enough for most business scenarios, and last week’s lengthy BlackBerry outage give businesses fewer reasons to stick with RIM.

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Elisabeth Kubler-Ross comes to the IT Shop: The IT Consumerization Grief Process

Elisabeth Kubler-Ross comes to the IT Shop: The IT Consumerization Grief Process | Consumerization of IT | Scoop.it

Elisabeth Kubler-Ross comes to the IT Shop:

 

IT groups must go through a "grief process" when they are pushed by users to adopt a consumer product, and IT has to recognize that there's really no choice--and that the end result is almost always the same.

 

More: http://blogs.cio.com/consumer-it/16625/it-consumerization-grief-process

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Employees Refusing to Use Clunky Enterprise Software

Employees Refusing to Use Clunky Enterprise Software | Consumerization of IT | Scoop.it

Don’t look now, but many company employees are turning off their company-issued laptops and BlackBerrys. They prefer to use their personal devices—sleek, mobile and intuitive—rather than the company-sanctioned technologies perceived as outdated and hard to use.

 

This emerging trend hit me hard when Dan Matthews, CTO at IFS, an ERP vendor based in Sweden, introduced me to his company’s recent survey of 281 managers in manufacturing companies. In a nutshell, the survey says that managers are far less likely to use IT’s large, expensive enterprise systems (like ERP and CRM) if the application interface is difficult to use. And they expect to get the corporate information they want by using their iOS or Android devices to gain remote access to corporate systems.

 

More: http://www.cio.com/article/693030/Employees_Refusing_to_Use_Clunky_Enterprise_Software

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IBM opens up smartphone, tablet support for its workers

IBM opens up smartphone, tablet support for its workers | Consumerization of IT | Scoop.it
IBM has embraced the growing 'bring your own device' trend by allowing its employees to buy and use their own smartphones and tablets for work tasks, said IBM's CTO for mobility, Bill Bodin.
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Enterprise software under attack | ZDNet

Enterprise software under attack | ZDNet | Consumerization of IT | Scoop.it

Traditional enterprise has come under fire from both disillusioned users and unhappy managers.

A key takeaway:

 

"Addressing the disillusionment that many users feel toward enterprise software requires basic changes in the relationship between vendors and customers. The solution lies in a new breed of software vendor, mostly based in the cloud, which creates software intended specifically to delight users with simplicity and intuitive design. Prioritizing end-user satisfaction over complicated IT processes, these new companies are an increasingly disruptive and positive force in enterprise IT. "

 

More: http://www.zdnet.com/blog/projectfailures/enterprise-software-under-attack/14709

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Cool infographic - the ascent of consumer driven IT. Decide your path - evolutionary or revolutionary?

Cool infographic - the ascent of consumer driven IT. Decide your path - evolutionary or revolutionary? | Consumerization of IT | Scoop.it

And now for a ho-hum Monday we have a nifty infographic on the brave new world of consumer-driven IT.  What path are you on? Evolutionary, or revolutionary?

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Dropbox Aims to Solidify Its Place With Businesses

Dropbox Aims to Solidify Its Place With Businesses | Consumerization of IT | Scoop.it

First thing one worries about? Security.

 

"Dropbox, the file-sharing service, is hoping to appease information technology departments by introducing a new service.

 

"Dropbox says it uses the same security measures as banks. Files are encrypted and Dropbox restricts its employees’ access to files. But security is only as good as a user’s password. Dropbox said it is working on two-step authentication, so people would enter a second password sent to their phone, for instance. "

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Microsoft management tool targets consumerization, embedded devices - News - Windows for Devices

Microsoft management tool targets consumerization, embedded devices - News - Windows for Devices | Consumerization of IT | Scoop.it

Microsoft management tool targets consumerization embedded devices News Windows for Devices: Microsoft announced a Release Candidate version of a tool designed to simplify management of smartphones and embedded devices alike.

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Top iPad Alternatives for Business - CIO

Top iPad Alternatives for Business - CIO | Consumerization of IT | Scoop.it

Top iPad Alternatives for Business:

 

The iPad is the gold standard when it comes to tablet computers, but there are alternatives.

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The Strategy Of Consumerization Was One Factor In HP's Decision To Keep PSG

HP made the right decision today to keep the Personal Systems Group. Beyond the reasons cited, supply chain and sales synergy and expense of spinning out, it's also crucial for HP to remain in the market for personal devices, which is entering a period of radical transformaiton and opportunity.

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iOS Secure? Not so much.

iOS Secure? Not so much. | Consumerization of IT | Scoop.it

The password protection of the new iPads running iOS 5 can in fact be easily bypassed in less than 5 seconds with these simple 3 steps:

 

- Press the reset button until the power-off screen is displayed

- Close and reopen the smart-cover

- Press the cancel button

 

Voila. At this point the password protection is removed and anyone can freely access the foreground application that was running at the time when the device was initially locked

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Why people still use BlackBerry: keyboards, security, and IT requirements

Why people still use BlackBerry: keyboards, security, and IT requirements | Consumerization of IT | Scoop.it

"Because IT requires it" is hardly an enduring and sustainable business model in the age of Consumerization.

 

From the article:  

 

[N]ot everyone agrees that RIM’s situation is as dire as it appears on first glance, and indeed some people prefer BlackBerrys. After all, the company has 70 million subscribers. To get a sense of what RIM’s appeal is in the iPhone and Android age, we decided to talk to some users and an enterprise smartphone management vendor that handles mobile deployments of all types. Some of Ars’ Twitter followers told us they only use BlackBerrys because their employers won’t allow other devices, and blamed corporate “inertia.” But it’s also true that some people just prefer the BlackBerry form factor, BlackBerry Messenger is well-liked, and RIM is still ahead of the competition in satisfying the unique requirements of highly regulated industries.

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Why the 'Consumerization of IT' Is a User Revolt

Why the 'Consumerization of IT' Is a User Revolt | Consumerization of IT | Scoop.it
The State of the Consumerization of IT Study finds that usage of personally owned devices is growing, but they're stilll pretty much used to augment traditional...
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