Consumerization of IT
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Consumerization of IT
Trends and issues related to adoption of consumer devices and services in the Enterprise
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Jack Gold: Apple iPad Will Lose Consumer Tablet Dominance

"Apple's iPad will lose its current domination of the tablet space by 2014-15, according to a new analyst report. Meanwhile, Microsoft will gain.

 

"Apple will lose its overwhelming dominance of the consumer tablet space within
the next three years, according to a prediction from analyst Jack Gold."

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Enterprise software under attack | ZDNet

Enterprise software under attack | ZDNet | Consumerization of IT | Scoop.it

Traditional enterprise has come under fire from both disillusioned users and unhappy managers.

A key takeaway:

 

"Addressing the disillusionment that many users feel toward enterprise software requires basic changes in the relationship between vendors and customers. The solution lies in a new breed of software vendor, mostly based in the cloud, which creates software intended specifically to delight users with simplicity and intuitive design. Prioritizing end-user satisfaction over complicated IT processes, these new companies are an increasingly disruptive and positive force in enterprise IT. "

 

More: http://www.zdnet.com/blog/projectfailures/enterprise-software-under-attack/14709

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Cool infographic - the ascent of consumer driven IT. Decide your path - evolutionary or revolutionary?

Cool infographic - the ascent of consumer driven IT. Decide your path - evolutionary or revolutionary? | Consumerization of IT | Scoop.it

And now for a ho-hum Monday we have a nifty infographic on the brave new world of consumer-driven IT.  What path are you on? Evolutionary, or revolutionary?

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Dropbox Aims to Solidify Its Place With Businesses

Dropbox Aims to Solidify Its Place With Businesses | Consumerization of IT | Scoop.it

First thing one worries about? Security.

 

"Dropbox, the file-sharing service, is hoping to appease information technology departments by introducing a new service.

 

"Dropbox says it uses the same security measures as banks. Files are encrypted and Dropbox restricts its employees’ access to files. But security is only as good as a user’s password. Dropbox said it is working on two-step authentication, so people would enter a second password sent to their phone, for instance. "

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Why folks <3 their BlackBerrys - Ars Technica

Why folks <3 their BlackBerrys - Ars Technica | Consumerization of IT | Scoop.it
“It’s premature to run the obituaries on RIM,” says Dan Croft, CEO of Mission Critical Wireless, which helps businesses manage mobile deployments. “Clearly they are facing some significant issues, but there are still millions and millions of BlackBerrys out there that are operating just fine. That being said, what we’re typically seeing is not RIM getting ripped out of an enterprise environment. We’re just seeing the addition of non-BlackBerry devices.”
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Consumerization of Enterprise IT | Redefining Engagement Blog

Simple fact of the matter is this: IT has lost full control of the application layer.

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The Age of the Consumer-Innovator – The Magazine - MIT Sloan Management Review

The Age of the Consumer-Innovator – The Magazine - MIT Sloan Management Review | Consumerization of IT | Scoop.it

It has long been assumed that companies develop new products for consumers, while consumers are passive recipients — merely buying and consuming what producers create. However, a multidecade effort by many researchers has shown that this traditional innovation paradigm is fundamentally flawed: Consumers themselves are a major source of product innovations.

 

Recently, this consumers-as-innovators pattern has led to the framing of a new innovation paradigm, in which consumers play a central and very active role. Rather than seeing consumers simply as “the market,” as the traditional innovation model has long taught, this new paradigm centers on consumers and other product users. It explains why consumers are very important innovators who often develop products on their own.

 

In this article, we begin by reporting on the large extent and scope of consumer innovation, as documented by first-ever national surveys. Next, we explain how the survey results lend support to a new user-centered innovation paradigm. Finally, we discuss implications of the new innovation paradigm for both consumer-innovators and companies.

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SAP to embrace mobile desktop, big data and consumerisation in 2012 - 10/28/2011 - Computer Weekly

SAP to embrace mobile desktop, big data and consumerisation in 2012 - 10/28/2011 - Computer Weekly | Consumerization of IT | Scoop.it
SAP plans to tap into three global trends in the coming year across its offerings for ERP, mobile, in-memory computing and cloud services and software, says its co-CEO.
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Hell freezes over: Forrester urges IT to support the Mac - Apple 2.0 - Fortune Tech

Hell freezes over: Forrester urges IT to support the Mac - Apple 2.0 - Fortune Tech | Consumerization of IT | Scoop.it

Forrester in 2008:

"IT departments crave standardization, and Macs pose too many problems for IT departments. The verdict for enterprise-focused vendors is clear: Unless your market is a niche business group, Windows is the only desktop you need support."

 

Forrester in 2011:

"It's time to repeal prohibition and take decisive action, Mac users are your HEROes and you should enable them not hinder them."

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Consumerization of IT: A tech theory coming of age

This is a very comprehensive survey of the Consumerization of IT landscape.  Highly recommended for readers new to the topic.

 

As early as 2005, many industry analysts predicted “consumerization” — the introduction of consumer-owned/purchased devices into enterprise and business environments — would become one of the most important technology trends of the next 10 years (Gartner 2005).

 

Just six years later, that has already come to fruition. Employees now rely on personal smartphones, tablets or other mobile devices to send or receive corporate email, exchange sensitive information and intellectual property, and even access enterprise networks and applications.

 

Earlier this year, Gartner also surveyed today’s CIO to gain perspective on consumerization in the enterprise. Gartner vice president Nick Jones’ report, “CIO Attitudes towards Consumerization of Mobile Devices and Applications,” shows that U.S.-based respondents believe in two years approximately 38 percent of their employees will be using employee-purchased mobile devices in the enterprise.

 

This technology migration introduces several IT security challenges, including identity access management (IAM) obstacles, mobile security and authentication requirements, compliance enforcement and general security policy.

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iOS Secure? Not so much.

iOS Secure? Not so much. | Consumerization of IT | Scoop.it

The password protection of the new iPads running iOS 5 can in fact be easily bypassed in less than 5 seconds with these simple 3 steps:

 

- Press the reset button until the power-off screen is displayed

- Close and reopen the smart-cover

- Press the cancel button

 

Voila. At this point the password protection is removed and anyone can freely access the foreground application that was running at the time when the device was initially locked

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Why people still use BlackBerry: keyboards, security, and IT requirements

Why people still use BlackBerry: keyboards, security, and IT requirements | Consumerization of IT | Scoop.it

"Because IT requires it" is hardly an enduring and sustainable business model in the age of Consumerization.

 

From the article:  

 

[N]ot everyone agrees that RIM’s situation is as dire as it appears on first glance, and indeed some people prefer BlackBerrys. After all, the company has 70 million subscribers. To get a sense of what RIM’s appeal is in the iPhone and Android age, we decided to talk to some users and an enterprise smartphone management vendor that handles mobile deployments of all types. Some of Ars’ Twitter followers told us they only use BlackBerrys because their employers won’t allow other devices, and blamed corporate “inertia.” But it’s also true that some people just prefer the BlackBerry form factor, BlackBerry Messenger is well-liked, and RIM is still ahead of the competition in satisfying the unique requirements of highly regulated industries.

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How the enterprise is adopting tablets (infographic) | VentureBeat

How the enterprise is adopting tablets (infographic) | VentureBeat | Consumerization of IT | Scoop.it
It's no secret enterprises have begun to adopt tablets with the same fervor of consumers. Since the debut of Apple's iPad in Jan.
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Office mobility Consumerization of devices

This is a good read for IT security professionals on how to address the influx of Apple and Android mobile devices in the enterprise:

 

"No longer with the option of saying no to its employees, organizations are finding that solutions and techniques exist for managing and securing the mobile devices workers wish to connect to the corporate network.

 

"Indeed, across the globe, business users are clamoring for corporate permission to use the coolest new consumer-oriented mobile devices, namely the iPhone and iPad, and smartphones and tablets using the Android operating system. And enterprise IT security executives are under pressure to give them this access – in a way that won't jeopardize the company's information assets."

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The Enterprization of Consumer Apps

The Enterprization of Consumer Apps | Consumerization of IT | Scoop.it

People often cite the move to user-purchased mobile devices like the iPhone or
user-provisioned collaboration services like Box, DropBox and Yammer as evidence
of this phenomenon. And because many of these services have freemium models, IT
departments are finding that huge numbers of their employees are already using
these services for business purposes in addition to personal ones. So in many
ways, consumer expectations are driving the ways enterprise CIOs think.But what about the other side of the phenomenon? Eddie Murphy’s character
Billy Ray Valentine influenced Dan Aykroyd’s character, Louis Winthorphe, III,
as much as the reverse. What’s less discussed — but equally fascinating — is the
impact of enterprise requirements on the consumerization trend.

More:  http://allthingsd.com/20111031/the-enterprization-of-consumer-apps

 

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Why I Finally Decided To Ditch The BlackBerry And Run Off With An iPhone

Why I Finally Decided To Ditch The BlackBerry And Run Off With An iPhone | Consumerization of IT | Scoop.it

An end-user's decision making process from a pure user experience standpoint, i.e., no network management or security issues are considered:

 

"After two weeks of trying them both. It wasn't an easy decision."

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New Conference: Consumerization of IT Conference & Expo, March 4-6, 2012, San Francisco

New Conference: Consumerization of IT Conference & Expo, March 4-6, 2012, San Francisco | Consumerization of IT | Scoop.it
The Consumerization of IT Conference and Expo will explore how tablet computers, smartphones,4G, social media, gaming, desktop virtualization and other cutting edge technologies are bringing possibilities and challenges to IT and the workplace.
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Microsoft management tool targets consumerization, embedded devices - News - Windows for Devices

Microsoft management tool targets consumerization, embedded devices - News - Windows for Devices | Consumerization of IT | Scoop.it

Microsoft management tool targets consumerization embedded devices News Windows for Devices: Microsoft announced a Release Candidate version of a tool designed to simplify management of smartphones and embedded devices alike.

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Consumerization of the Enterprise is Happening, Stop Fighting It [Video]

Consumerization of the Enterprise is Happening, Stop Fighting It [Video] | Consumerization of IT | Scoop.it
Whether you like it or not, consumerization of the enterprise is happening. Employees are using digital products they’ve found or purchased on their own, and using devices like iPhones, iPads and Android and cloud services like DropBox and Gmail to conduct company business. But many of them feel that IT’s answer to “Can we do this?” is usually “No.”
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Top iPad Alternatives for Business - CIO

Top iPad Alternatives for Business - CIO | Consumerization of IT | Scoop.it

Top iPad Alternatives for Business:

 

The iPad is the gold standard when it comes to tablet computers, but there are alternatives.

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The Strategy Of Consumerization Was One Factor In HP's Decision To Keep PSG

HP made the right decision today to keep the Personal Systems Group. Beyond the reasons cited, supply chain and sales synergy and expense of spinning out, it's also crucial for HP to remain in the market for personal devices, which is entering a period of radical transformaiton and opportunity.

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Strategy Analytics: Apple's iPad Dominance is Fading?

"Apple's iPad Dominance is Fading!" that's what the report of Strategy Analytics is saying. The report said "Apple iPad's 96% market share has fallen to 67% - that's 29% drop in just 1 quarter (3rd Quarter), while tablets running Android OS shares increases by 26.9%. "

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Overcome your mobile insecurity

It was laptop PCs and BlackBerrys first, but now an expanded range of mobile technologies is poised to flood the government workplace. The mass adoption of tablet PCs, along with Apple and Android smart phones, appears inevitable.
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Beyond the PC - The Economist

Beyond the PC - The Economist | Consumerization of IT | Scoop.it

For years many of the most exciting advances in personal computing have come from the armed forces, large research centres or big businesses that focused mainly on corporate customers. Sometimes these breakthroughs found their way to consumers after being modified for mass consumption. The internet, for instance, was inspired by technology first developed by America’s defence establishment.

 

Over the past ten years or so, however, the consumer market has become a hotbed of innovation in its own right. “The polarity has reversed in the technology industry,” claims Marc Andreessen, a prominent Silicon Valley venture capitalist whose firm, Andreessen Horowitz, has invested in several consumer companies, including Facebook and Twitter. Now, he says, many exciting developments in information technology (IT) are appearing in the hands of consumers first and only then making their way into other arenas—a trend that tech types refer to as the “consumerisation” of IT.

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