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Managing Enterprise Mobility in a Bring-Your-Own-Device World: Trends, Challenges and the Role of Outsourcing | Article

Managing Enterprise Mobility in a Bring-Your-Own-Device World: Trends, Challenges and the Role of Outsourcing | Article | Consumerization of IT | Scoop.it
It is the era of the 24/7 employee but no one seems to be complaining. Cloud computing, collaboration convergence and the need for access-on-the-go have driven a surge in mobility technologies.
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Consumerization of IT
Trends and issues related to adoption of consumer devices and services in the Enterprise
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The Consumerization of Management, Part 2

The Consumerization of Management, Part 2 | Consumerization of IT | Scoop.it

"A prior post, describes the forces shaping the consumerization of management and driving a connected, open, information and innovation intensive workplace.  Those qualities go beyond traditional management with its focus on control, predictability, process and efficiency.    The figure below compares corporate and consumerized management."

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How To Escape Consumer IT Hell - Global-cio - Executive insights/interviews - Informationweek

How To Escape Consumer IT Hell - Global-cio - Executive insights/interviews - Informationweek | Consumerization of IT | Scoop.it

This article summarizes the user support pitfalls facing enterprise IT shops as consumer devices proliferate among employees.  Calls out important issues around business productivity and time spent by employees troubleshooting their devices in the absence of a robust support infrastructure.

 

Those smartphones and tablets are wonderful, except when they're not. Instead of telling employees they're on their own, IT must bone up on consumer tech support.

 

More: http://www.informationweek.com/news/global-cio/interviews/232601410

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Inside Google's bet on 'consumerization' - Fortune [Q&A]

Inside Google's bet on 'consumerization' - Fortune [Q&A] | Consumerization of IT | Scoop.it

A detiled Q&A with Amit Singh, head of Google's enterprise business, on Google's big bet on Consumerization of IT:

 

"Take a popular consumer product, make a few small enhancements and tack the words "for business" on the end of the name. Sound simplistic? Turns out, it works."

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Apple Infiltrates $3.8 Trillion Market With IPad: Tech

Apple Infiltrates $3.8 Trillion Market With IPad: Tech | Consumerization of IT | Scoop.it
Apple Inc., without much effort on its part, is making rapid headway in selling to corporations.
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Survey - Dispelling Six Myths about Consumerization of IT

Survey - Dispelling Six Myths about Consumerization of IT | Consumerization of IT | Scoop.it
The dynamic and personalized aspects of consumer technologies have entered the
enterprise and corporate IT has an opportunity to embrace this trend to drive
business agility.
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Android Arrives: Consumerization of IT Gets Muddy

Android Arrives: Consumerization of IT Gets Muddy | Consumerization of IT | Scoop.it

Consumerization of IT isn't just about Apple.  CIO Magazine looks at the arrival of Android devices in the enterprise.  The IT pro response is somewhat surprising:

 

"Interestingly, a lot of IT guys are rooting for Android. The reason, I think, is
that there's some unexpressed hope that they can lock down the Android OS. They
can put on what they want. They can do the monitoring. They can do the auditing.
They can reconfigure and redeploy with their own image."

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How Consumerization of Data Leads to Quality of Life Improvements | SmartData Collective

How Consumerization of Data Leads to Quality of Life Improvements | SmartData Collective | Consumerization of IT | Scoop.it

Fascinating look at the impact of consumerization on distributed data gathering -

 

As data and analytics tools become more prevalent and easier for people of all walks of life to access, this consumerization of data is opening up a glut of opportunities for quality of life improvements in different corners of the world.

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Thought Leadership - The consumerization of IT- The next-generation CIO [PDF]

Thought Leadership - The consumerization of IT- The next-generation CIO [PDF] | Consumerization of IT | Scoop.it

The “consumerization of IT” - defined as the use of technologies that can easily be provisioned by non-technologists - is a hot topic among CIOs these days.

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Elisabeth Kubler-Ross comes to the IT Shop: The IT Consumerization Grief Process

Elisabeth Kubler-Ross comes to the IT Shop: The IT Consumerization Grief Process | Consumerization of IT | Scoop.it

Elisabeth Kubler-Ross comes to the IT Shop:

 

IT groups must go through a "grief process" when they are pushed by users to adopt a consumer product, and IT has to recognize that there's really no choice--and that the end result is almost always the same.

 

More: http://blogs.cio.com/consumer-it/16625/it-consumerization-grief-process

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Gartner Says Consumerization Will Drive At Least Four Mobile Management Styles

Gartner Says Consumerization Will Drive At Least Four Mobile Management Styles | Consumerization of IT | Scoop.it
Consumerization is now the primary driver of the mobile universe, and CIOs must be ready to embrace a range of more-flexible approaches to their mobile strategy, according to Gartner, Inc.
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Tablets will replace PCs for many enterprise users | TechRepublic

Tablets will replace PCs for many enterprise users | TechRepublic | Consumerization of IT | Scoop.it
Bill Detwiler outlines factors that are both driving forward and holding back widespread tablet adoption in the enterprise.
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IBM opens up smartphone, tablet support for its workers

IBM opens up smartphone, tablet support for its workers | Consumerization of IT | Scoop.it
IBM has embraced the growing 'bring your own device' trend by allowing its employees to buy and use their own smartphones and tablets for work tasks, said IBM's CTO for mobility, Bill Bodin.
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Exaggerating the IPad's 'Decline' - BusinessWeek

Exaggerating the IPad's 'Decline' - BusinessWeek | Consumerization of IT | Scoop.it

Good sanity check from BusinessWeek on the outlook for the iPad -

 

When we see reports that claim Apple is losing ground, those numbers more often than not reflect shipments, not actual sales to consumers, as Kevin Tofel pointed out. Many Android devices reported to have shipped are likely sitting on store shelves, whereas Apple’s numbers represent devices actively in use by consumers.

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The Consumerization of Management, Part 1

The Consumerization of Management, Part 1 | Consumerization of IT | Scoop.it

Technology is changing the nature of work and the terms of management. By creating a work environment that is:

 

*Connected in terms of bringing people together where ever and when ever without restrictions based on position in the organization.

 

*Information intensive focusing on data and decisions as the key resources for creating value, directing processes and producing outcomes.

 

*Open in the sense that barriers to resources, expertise and productive capacity are falling in the world of globalized supply chain, trade and services.

 

*Innovation intensive as growth becomes harder to achieve, sustain and extend in a more competitive, complicated, and constrained market.  Where there is slow or challenging growth, there is a greater need for innovation.

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How mobile, BYOD and younger workers are reinventing IT [article]

How mobile, BYOD and younger workers are reinventing IT [article] | Consumerization of IT | Scoop.it

Good overview article on the macro social and demographic trends driving Consumerization of IT:

 

IT departments and the duties of their staffers haven't changed much in recent years. But the rise of mobile, the bring-your-own-device trend and a new generation of workers is about to change all that.

 

More: http://www.computerworld.com/s/article/9224568/How_mobile_BYOD_and_younger_workers_are_reinventing_IT   

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The real problem with RIM

The real problem with RIM | Consumerization of IT | Scoop.it

Here's the money quotation:

 

"The BlackBerry was designed for businesses. Its true customers weren't its users but the people who run corporate information-technology departments."

 

This is fundamentally opposite of what's driving both iPhone / iPad design but also BYOD in general.

 

More: http://www.theglobeandmail.com/globe-investor/markets/markets-blog/the-real-problem-with-rim/article2329394/

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Apple Infiltrates The Enterprise: 1/5 Of Global Info Workers Use Apple Products For Work! | Forrester Blogs

Apple Infiltrates The Enterprise: 1/5 Of Global Info Workers Use Apple Products For Work! | Forrester Blogs | Consumerization of IT | Scoop.it

Blog post from Forrester samples select data and findings from a paywalled research report:

 

Have you noticed an increased presence of Apple products in public spaces and workspaces in the last few years? Turns out that 21% of information workers are using one or more Apple products for work. Almost half of enterprises (1000 employees or more) are issuing Macs to at least some employees – and they plan a 52% increase in the number of Macs they issue in 2012.

 

More: http://blogs.forrester.com/frank_gillett/12-01-26-apple_infiltrates_the_enterprise_15_of_global_info_workers_use_apple_products_for_work_0

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Top 7 Truths About Consumerization of IT

Top 7 Truths About Consumerization of IT | Consumerization of IT | Scoop.it

The phenomenon is only growing stronger. Here's what IT and business leaders need to know.

Good survey of the key issues surrounding consumerization.  From an IT buyer / CIO perspective.  

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Tackling and Managing IT Consumerization - Accenture Research

Tackling and Managing IT Consumerization - Accenture Research | Consumerization of IT | Scoop.it

The study was aimed at understanding the breadth and depth of this phenomenon; its drivers, benefits and drawbacks; and the strategies companies are using to manage it.

 

The Accenture Institute for High Performance creates strategic insights into key management issues through original research and analysis. Its management researchers combine world-class reputations with Accenture’s extensive consulting, technology and outsourcing experience to conduct innovative research and analysis into how organizations become and remain high-performance businesses.

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In 2012, consumers drive enterprise communications - ZDNet

In 2012, consumers drive enterprise communications - ZDNet | Consumerization of IT | Scoop.it

Ten predictions for Consumerization of IT for 2012. Among them:

 

1) Enterprises will identify their biggest security risk: the employee;

 

2) Mobile management will go mainstream;

 

3) Social platform integration to the enterprise

 

 

More: http://www.zdnet.com/news/in-2012-consumers-drive-enterprise-communications/6330993

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Microsoft Announces "Kinect Accelerator" to Turn Hacks into Businesses - Technology Review

Microsoft Announces "Kinect Accelerator" to Turn Hacks into Businesses - Technology Review | Consumerization of IT | Scoop.it

Microsoft is encouraging third-party Kinect creativity more actively, recognizing that its device truly belongs to the world.

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Consumerization: The power of many

Consumerization: The power of many | Consumerization of IT | Scoop.it

Supply chain, economic and technological developments are driving innovation in consumer electronics and computing at an ever greater rate. The result?  More variety and often better user experiences with consumer technology and enterprise products.

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Employees Refusing to Use Clunky Enterprise Software

Employees Refusing to Use Clunky Enterprise Software | Consumerization of IT | Scoop.it

Don’t look now, but many company employees are turning off their company-issued laptops and BlackBerrys. They prefer to use their personal devices—sleek, mobile and intuitive—rather than the company-sanctioned technologies perceived as outdated and hard to use.

 

This emerging trend hit me hard when Dan Matthews, CTO at IFS, an ERP vendor based in Sweden, introduced me to his company’s recent survey of 281 managers in manufacturing companies. In a nutshell, the survey says that managers are far less likely to use IT’s large, expensive enterprise systems (like ERP and CRM) if the application interface is difficult to use. And they expect to get the corporate information they want by using their iOS or Android devices to gain remote access to corporate systems.

 

More: http://www.cio.com/article/693030/Employees_Refusing_to_Use_Clunky_Enterprise_Software

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Welcome to Consumerology: A blog to track the consumerization of IT

Welcome to Consumerology: A blog to track the consumerization of IT | Consumerization of IT | Scoop.it

Writes Gibbs:

 

"In this blog I'll be covering information technology-related products and services that are moving from the enterprise and the Small and Medium Business (SMB) worlds down to the Small Office Home Office (SOHO) and consumer markets. It's about the trend for high tech products from the enterprise world to migrate towards consumers and for consumer products to migrate into the workplace. This two way migration is both disruptive and transformative to the how, why, and when we do business."

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Ten Things I Think I Think About...The Consumerization of IT (part 1)

Ken Corless at Accenture downloads on what he's thinking about viz. Consumerization of IT (part 1 of presumably more on this topic):

 

- Consumers drive enterprise IT innovation. And have for the last three decades.

 

- It’s called the Consumerprise. Get used to it.

 

- You can’t be afraid. But a sizable contingent of IT professionals are more concerned about the chills and spills than the thrills of consumerization.

 

Good insights.  Read more: http://www.accenture.com/us-en/blogs/accenture-blog-for-internal-it/archive/2011/10/31/ten-things-i-think-i-think-about-the-consumerization-of-it-part-1.aspx

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