The consumerization of IT refers to people wanting to use their Apple iPad tablets, Android smart phones and other wireless handheld devices at work just like they do at home. It is as simple as people wanting to access information, exchange messages and take care of business wherever they can get a wireless signal, which these days means just about anywhere.
But the small devices raise big issues for IT departments that must ensure that government business is handled effectively and securely. Some agency IT officials want to keep consumer devices at bay. Others view them and all they represent not as a threat but as a great opportunity to boost workplace productivity and maybe even save some money.
Here are five ways the IT department can get into the driver’s seat when it comes to consumer mobile technology in the workplace.