Consumerization of IT
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Trends and issues related to adoption of consumer devices and services in the Enterprise
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How To Escape Consumer IT Hell - Global-cio - Executive insights/interviews - Informationweek

How To Escape Consumer IT Hell - Global-cio - Executive insights/interviews - Informationweek | Consumerization of IT | Scoop.it

This article summarizes the user support pitfalls facing enterprise IT shops as consumer devices proliferate among employees.  Calls out important issues around business productivity and time spent by employees troubleshooting their devices in the absence of a robust support infrastructure.

 

Those smartphones and tablets are wonderful, except when they're not. Instead of telling employees they're on their own, IT must bone up on consumer tech support.

 

More: http://www.informationweek.com/news/global-cio/interviews/232601410

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Implications of Michael Dell's Vision for the New Role of the CIO - Forbes

Implications of Michael Dell's Vision for the New Role of the CIO - Forbes | Consumerization of IT | Scoop.it

At Dell World last week, Michael Dell hosted a variety of speakers, most of whom pointed to a vision of a new CIO, one who abandons the under-the-hood, component level focus in favor of vastly increased attention on business processes and crafting and configuring applications to support them. While the vision represents a coherent synthesis that addresses most of the challenges facing CIOs, several implications of the vision deserve attention in order for CIOs to avoid serious errors.

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