This artile gives great tips on how to engage consumers by retweeting as twitter is a very common tool used by many consumers. I believe method of consumer engagement can be very effective for younger consumers as they are more likely to retweet a product they may have seen to other young consumers.
Your customers are everything to your business, and obviously, without them, you would have no business. Seeing how customer service and satisfaction is essential, the importance of great customer engagement is also vital ...
Sugeeth Hansaka Dharmawardana's insight:
This article shows that customer engagement is essential in having a successful business. There are many ways to engage customers these days such as online methods including facebook and twitter. This article shows why a business should engage their customers as it is vital as customers gain trust, build loyalty and have better knowledge of what they are purchasing. Overall this article has excellent points on why consumer engagement is vital for a successful such as the "Customer Appreciation Day" which shows them that they are important to the business.
A survey, conducted for Microsoft's advertising group, encourages advertisers to better tailor their marketing to the devices consumers are using. Read this article by Jay Greene on CNET News. (RT @melissawz: Consumer insights key to engagement.
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