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What Cultivating a Compassionate Corporate Culture Can Do For Your Business

What Cultivating a Compassionate Corporate Culture Can Do For Your Business | Consulting Review | Scoop.it
Tough leaders get more from their employees. Is this true?  Sure, successful leaders need to hold people accountable, set high standards, push for stringent monitoring of failures as well as succes...

Via Alexis Assimacopoulos
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Big Data: Who, Why, and How (Infographic)

Big Data: Who, Why, and How (Infographic) | Consulting Review | Scoop.it

"Early adopters of Big Data analytics have gained a significant lead over the rest of the corporate world."


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6 reasons why companies spend $2 million to hire management consultants

6 reasons why companies spend $2 million to hire management consultants | Consulting Review | Scoop.it
Today’s post departs from its usual focus on recruiting to take a 5,000 mile view of the consulting industry and its purpose. Consultants can have a negative reputation – charging $2 million for 12 week’s work that results in stacks of PowerPoint slides, all of which are archived into a dusty closet (digital or otherwise) soon after McKBain Group leaves the premises. When consultants’ recommendations are implemented, employees often argue that the actions are not beneficial and don’t reflect day-to-day business realities. That’s one side of the story...
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Gaining Competitive Advantage - Power of Saying Thank You

Gaining Competitive Advantage - Power of Saying Thank You | Consulting Review | Scoop.it
Learn how extending old-time courtesies to customers can help in gaining competitive advantage.

 

The wheels of business revolve with such spin and speed these days that we roll right over the courtesies. Who has time for quaint customs?

More to the point, who can afford to let competitors rush onto the new and the next while we slow down for pleasantries?

You're in for a surprise. The advice that follows, rest assured, is not some lecture about society's loss of grace (not that I couldn't get into that). This is about leveraging an underutilized edge in the marketplace.

Today, extending old-time courtesies helps you stand out. Yes, boys and girls, saying "thank you" has become a competitive advantage. So few people express appreciation — a Lenox etiquette poll found that nearly five out of every 10 people don't always say thanks — that remembering to do so is a sales point of difference. It also goes a long way toward forging the relationships that can turn into opportunities.

Here are fast and affordable ways to show business gratitude, as well as tips about timing and tactics. Your takeaway: Don't underestimate the power of saying thanks.

 

1. Throw a bash that boosts their business.

2. Be warm and personal.

3. But know that timing counts.

4. Pass along compliments.

5. Send value-added appreciation....

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David Hain's curator insight, September 16, 2013 4:50 AM

My gran used to say "You catch more flies with honey than with vinegar!!"

WorldsView Academy's comment, September 16, 2013 6:43 AM
One of those timeless wise sayings. People remember and value sincere 'thank yous' but we often think it is a sign of weakness in a competitive environment.
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Twelve Points to Consider When You Choose a Marketing Consulting Services Firm

Twelve Points to Consider When You Choose a Marketing Consulting Services Firm | Consulting Review | Scoop.it

It's a dramatically growing field, and we suspect it will grow more as the need for marketing technology increases. This article covers the softer points associated with selecting a marketing consulting firm. We think you need to add more technical points as a part of the evaluation process...

 

In 1997, there were 12,498 marketing consulting companies in the USA. By 2002, there were 18,892.  More than 50% increase… By 2007, the government census statistics show 23,895. Almost doubled in 10 years.

 

Here are a few things to consider – besides the price -  before hiring a marketing consultant, check to see if they have:

References – do they have people who will stand up for them?Experience – have they done projects like yours before?Analytical thought process – understands businessEmotional connection – understands the hook and can play into itChemistry – easy to talk with, pick up the phone orResources – strong staff, well networked, knowlegable about who and how to get things done.Integrity – character to tell the truth and make it rightAbility to communicate – articulate and also strong writerCompromise – will they meet you part way?Enthusiasm – are they eager to take on your work?Extra value – what else can they bring?  (sales support experience? Industry connections)Backbone – ability to take direction but also push back when appropriate
Via marketingIO
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marketingIO's curator insight, January 23, 2013 6:54 AM

 

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Turning Consulting Services Into Winning Products | Business ...

Turning Consulting Services Into Winning Products | Business ... | Consulting Review | Scoop.it
Consulting interview is with Craig Rosenberg. Craig is co-founder of TOPO, a research, advisory and consulting firm that focuses on driving revenue and conversions.
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Top 10 ways social media can facilitate change management | Infographic

Top 10 ways social media can facilitate change management | Infographic | Consulting Review | Scoop.it
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Why do I need KM? | Harold Jarche

Why do I need KM? | Harold Jarche | Consulting Review | Scoop.it
Why Do I Need Knowledge Management asks @HaroldJarche http://t.co/yGSKbwI2Ac PKM skills are now vital

 

"In response to my post on relevance, my long-time friend Ralph Mercer asked, “Why do I need KM at an institutional level when information is ambient at a global level and personal at a hyper local level?” This illuminates an observation made by Thierry deBaillon, which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” We are surrounded by information and have many ways to collaborate, but unless each person has effective sense-making processes, social business networks are mostly noise amplification.

Collaborative knowledge work must be coupled with cooperative knowledge sharing. Cooperation, or sharing without any quid pro quo, is the foundation of personal knowledge management. PKM is based on playfully seeking knowledge, not task-driven searching. It is also about sharing to inspire, not because you have to. The results of PKM can then be used in collaborative work."


Via Karen du Toit, Himanshu Kakkar
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Karen du Toit's curator insight, October 10, 2013 7:05 AM

The importance of PKM in KM!

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Playing nicely together in the company sandpit | Change Story

Playing nicely together in the company sandpit | Change Story | Consulting Review | Scoop.it

Yesterday I attended a talk at Advancenet Group in Johannesburg on the ins and outs of building and nurturing a thriving company culture. The talk titled “How to build a happy sandpit” was presented by Colin Browne, and is the same title as his research-based book, which due to launch in November 2013. For his book, Colin has been jetting around the country and meeting up with successful South African CEOs and company leaders to find out what this organisational culture thing is all about...

 

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Consulting on the Cusp of Disruption | Harvard Business Review

Consulting on the Cusp of Disruption | Harvard Business Review | Consulting Review | Scoop.it

In our research and teaching at Harvard Business School, we emphasize the importance of looking at the world through the lens of theory—that is, of understanding the forces that bring about change and the circumstances in which those forces are operative: what causes what to happen, when and why.


Disruption is one such theory, but we teach several others, encompassing such areas as customer behavior, industry development, and human motivation. Over the past year we have been studying the professional services, especially consulting and law, through the lens of these theories to understand how they are changing and why. We’ve spoken extensively with more than 50 leaders of incumbent and emerging firms, their clients, and academics and researchers who study them. In May 2013 we held a roundtable at HBS on the disruption of the professional services to encourage greater dialogue and debate on this subject.


We have come to the conclusion that the same forces that disrupted so many businesses, from steel to publishing, are starting to reshape the world of consulting. The implications for firms and their clients are significant. The pattern of industry disruption is familiar: New competitors with new business models arrive; incumbents choose to ignore the new players or to flee to higher-margin activities; a disrupter whose product was once barely good enough achieves a level of quality acceptable to the broad middle of the market, undermining the position of longtime leaders and often causing the “flip” to a new basis of competition.

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David Barrett's curator insight, January 17, 2014 11:29 AM

This is an awesome message to all of us Type A’s: stop talking once in a while and listen!  It offers three key behaviors of empathetic listening:
- recognizing all verbal and nonverbal cues;
- processing, understanding the meaning of the messages
- assuring others that listening has occurred and encouraging communication to continue.

The bottom line, says author Christine Riordan… “Slowing down, engaging with others rather than endlessly debating, taking the time to hear and learn from others, and asking brilliant questions are ultimately the keys to success."

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Why We Love to Hate Consultants - Harvard Business Review

Why We Love to Hate Consultants - Harvard Business Review | Consulting Review | Scoop.it
TRANSCRIPT. SARAH GREEN: Welcome to the HBR IdeaCast from Harvard Business Review. I'm Sarah Green. I'm talking today with HBR Senior Editor Dan McGinn, author of the Synthesis essay in our September issue.
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Organize the World Bank Like a University, Not a Consulting Firm ...

Organize the World Bank Like a University, Not a Consulting Firm ... | Consulting Review | Scoop.it
This is a joint post with Alan Gelb. In response to our August 5 blog criticizing the World Bank's current reorganization plans, a few readers wrote to ask us if we could come up with a better idea. This is a daunting challenge.
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