People need to hear the positive as well as the negative feedback message. How that message is fed back to the individual, is critical and so often done in fashion that does more damage! Lumus360 has been delivering the message for over 13 years
And what managers need to know about negative ones.
If you're a coach? Then I suggest you read this post by Judith E Glaser @CreatingWE & Richard D Glaser - Explaining the brains chemical reaction to #PostiveFeedback and #NegativeFeedback. It will certainly get you thinking.
Avoid These Common Mistakes When Giving Constructive Feedback
19 Constructive Feedback mistakes to avoid - Have you made any of these, or been on the receiving end. I made a few of these mistakes in my early days and unfortunately have been on the receiving end a couple of times! Not a great feeling.
Post by Kyle O’Brien - on #NegativeFeedback - "Think of all criticism as little words of encouragement instead of a calculated slight against your entire work ". If you have "never" received negative feedback, Kyle will show you a unicorn! (Read the post to get the joke)
The most frequent question the author get asked by the 250,000 people enrolled in his MOOC on leadership is, “How do I deal with my boss who is not only dissonant, but quite negative?” These bosses are “dissonant” in the sense that they’ve lost touch with themselves, others and their surroundings — and it’s nothing new. They come across as negative, self-centered, focused on numbers, and their employees feel like they’re being treated as resources or assets (not as human beings).
Great article – Which raises the questions: How did he/she get to this point of being dissonant and #negative? & How do we #feedback our view of him/ her, right now, without completely destroying his/her confidence. Or do we break their confidence and wait and see what arises from the ashes?
How to handle negative feedback at work StartupSmart It is rare to find a person who can take 'constructive criticism' on the chin and not let it get to them, and I have found that women can be particularly sensitive to receiving it.
Dad always taught me, never ask a question you don't want an honest answer to...so the first thing I would say, if you don't want honest feedback then don't ask your employee, your customer or anybody!
Handy reminder on "Handling Criticism as Constructive Feedback
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