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Customer Love Inspirational Movie - Movie

Customer Love Inspirational Movie - Movie | Confident communication | Scoop.it
Customer service is not a department, it's an attitude. This short movie can help you create a service culture that your customers will LOVE! We hope you enjoy.
Sally Hindmarch's insight:

This is great! Empower your staff to have a customer service attitude - it's an uncommon usp!

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Why Cognitive Load Theory Needs to be Applied to Every ...

Why Cognitive Load Theory Needs to be Applied to Every ... | Confident communication | Scoop.it
Even if you are the most engaging speaker in the world, you won't have as big an impact without understanding cognitive load theory (CLT). This theory holds especially important when it comes to excelling in presentation ...
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Be Assertive - Pinoy Career Coach - Blogger

Be Assertive - Pinoy Career Coach - Blogger | Confident communication | Scoop.it
Be Assertive. Think about it. How many times did these things happen to you? You knew the answer but you did not raise your hand to answer; You knew the problem and had a solution in your mind but you did not speak up ...
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Rescooped by Sally Hindmarch from Management Blogs by ManagingAmericans
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Communication Tips For the Workplace | ManagingAmericans

Communication Tips For the Workplace | ManagingAmericans | Confident communication | Scoop.it
Are you a good communicator? Here are effective Communication tips to improve your workplace communication skills.

Via ManagingAmericans
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ManagingAmericans's curator insight, April 13, 2013 9:13 PM

Here are some thoughts and insights to help you improve your communication skills in the workplace.