The Art Of Listening  Everyone needs a good listening to!! | Autodesarrollo, liderazgo y gestión de personas: tendencias y novedades |
We each have a need to be heard The most basic human need is to understand and to be understood. But most people do not listen; they listen with the goal of responding To respond is to react, and to react is not to listen.

Via Ariana Amorim, Les Howard, David Hain