Competitive Intelligence in Healthcare
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Hospital Okays Google Glass in the Emergency Department - Wall Street Journal (blog)

Hospital Okays Google Glass in the Emergency Department - Wall Street Journal (blog) | Competitive Intelligence in Healthcare | Scoop.it
Hospital Okays Google Glass in the Emergency Department Wall Street Journal (blog) Beth Israel Deaconess Medical Center has modified Google Glass wearable computers so they can be used to treat patients in its emergency department without running...
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Cuddling Babies: Hospital Volunteers Show the Power of Human Touch - ABC News (blog)

Cuddling Babies: Hospital Volunteers Show the Power of Human Touch - ABC News (blog) | Competitive Intelligence in Healthcare | Scoop.it
ABC News (blog)
Cuddling Babies: Hospital Volunteers Show the Power of Human Touch
ABC News (blog)
The neonatal intensive care unit is full of buzzers, bells and the steady hum of technology.
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Medical malpractice: UAE doctors told to take notes and keep patients informed - The National

Medical malpractice: UAE doctors told to take notes and keep patients informed - The National | Competitive Intelligence in Healthcare | Scoop.it
Medical malpractice: UAE doctors told to take notes and keep patients informed The National “When an error happens we ask for the medical file, which is what we consider as our black box,” Dr Layla Al Marzouqi, head of DHA's clinical governance...

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In-Depth: Apps hospitals create for their patients

Based on an exhaustive search of Apple’s AppStore and the Google Play store in September 2013, MobiHealthNews found 205 apps that were “hospital-branded” and intended for use by consumers or patients. By that we mean simply that the hospital has put its name on these apps. For this special MobiHealthNews In-Depth we are publicly sharing for the first time the topline findings from our report. If you’d like to learn more about the history of mobile initiatives at US hospitals or would like access to the entire list of 205 hospital-branded apps for patients — head over to our research store to get your copy today.


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With EHR, Two Heads Are Not Better Than One | Physicians Practice

With EHR, Two Heads Are Not Better Than One | Physicians Practice | Competitive Intelligence in Healthcare | Scoop.it
Today, my e-mail offers me a white paper: "Brigham and Women's Hospital saves over $9 million, improves [medical transcription] productivity 123%" with Dragon Dictate. My immediate reaction is: The feds' EHR push is ...

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Hospitals turn to data analytics to enable 'hot spotting'

Hospitals turn to data analytics to enable 'hot spotting' | Competitive Intelligence in Healthcare | Scoop.it
Data analytics tools are enabling hospitals nationwide to cut costs by pinpointing which patients are utilizing the most resources.

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Bedside Patient Notebooks and Electronic Medical Records ...

Bedside Patient Notebooks and Electronic Medical Records ... | Competitive Intelligence in Healthcare | Scoop.it
Some hospitals now are encouraging patients to participate in their care by jotting notes in a bedside notepad, and many health care providers are switching to electronic medical records systems. Both are considered vital to ...

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Do Doctors Need EHR 'Scribes'? - InformationWeek

Do Doctors Need EHR 'Scribes'?  - InformationWeek | Competitive Intelligence in Healthcare | Scoop.it
Doctors should hire assistants to fill out electronic health records for them -- tagging along on exams if necessary -- to avoid job burnout, says ScribeAmerica. (What if your doctor had an #EHR scribe?

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Ignoring Social Media Puts Patient Health, Hospitals' Reputations at Risk

Ignoring Social Media Puts Patient Health, Hospitals' Reputations at Risk | Competitive Intelligence in Healthcare | Scoop.it
Ignoring Social Media Puts Patient Health, Hospitals' Reputations at Risk
PR Web (press release)
Hospitals need to be on social media to know what their patients are saying about them—both positive and negative.

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eMedToday's curator insight, June 27, 2013 7:04 PM

Big Big Deal

 

"A new report from Hewlett-Packard Social Media Solutions claims hospitals put both their patients and reputations at risk by ignoring social media.

 

The white paper states that it is a hospital’s responsibility to meet patients where they are searching for health information—online—and provide patient education materials that are accurate and easy to understand:

 

“Hospitals and other providers can help to reduce the potential for harm from misleading or wrong health information transmitted through social media by providing reliable information and/or educating patients and helping to guide them to reputable sites"

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Five Reasons Marketers Fail at Competitive Intelligence, and Three ...

Five Reasons Marketers Fail at Competitive Intelligence, and Three ... | Competitive Intelligence in Healthcare | Scoop.it
Marketers, keep your friends close and your competitors closer. If competitive intelligence (CI) were a course, most of you would fail it miserably. A recent IBM study suggests that although 80 percent of CMOs conduct market ...
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Four Benefits of Google+ for Healthcare? #hcsm

Four Benefits of Google+ for Healthcare? #hcsm | Competitive Intelligence in Healthcare | Scoop.it

Benefit 1: Local Reach

Arguably the most profound benefit of investing time in your organization’s Google+ page is the increased presence in Local results. Most patients are searching for organizations within a reasonable proximity – we call that Local Search – and these solutions are often pursued from a mobile device. Local search is incredibly important because it enables brands that wouldn’t normally rank on the first page to receive optimal positioning due to its location – and thus, its likelihood of providing visitors with a satisfying solution to their query.


Benefit 2: Innovative Ways to Engage

Google+ allows people and brands to interact with followers in ways Facebook and Twitter can’t. For example, a Hangout is essentially a video chat session, but unlike Skype, it can be accessed within Google+. No downloads are necessary.

 

Helpouts, an extension of Hangouts, is a pretty cool feature that recently launched. It allows individuals or brands to help people in real-time. While most Helpouts are available at a cost, some brands are making representatives available to help an audience for free. Banfield, for example, offers real-time pet wellness information, covering a wide variety of topics. Not only does this educate an audience, it also strengthens the brand perception and public relations. I’m sure there are already human healthcare brands taking advantage of this new level of commitment and transparency. It will be exciting to see how Helpouts continues to unfold and affect the way we seek solutions......

 

Benefit 3: Patient Advocacy

As more people turn to search engines when seeking health care, organization and physician reviews have increased in value and in quantity. Google takes many factors into consideration when serving results, so while a portfolio of pristine reviews doesn’t guarantee you a top-ranking position, it certainly helps the cause. Among the many ways your organization can manage its reputation through Google+, we recommend asking patients to contribute their feedback.

 

Benefit 4: Community Interaction

What separated Google from other social networks from the start was the ability to group people into categories, or circles, and thus filter what you share with specific groups. Similar to that mindset are Google+ Communities, groups of users that share a similar interest or profession. Healthcare brands and professionals are carving out new areas of interest, while simultaneously spreading innovation and connecting with other brands and patients.

 

The “Healthcare Glass Explorers” community, for example, discusses and shares the many ways Google Glass is changing the world of healthcare.

 

Read more: http://evolvedigitallabs.com/blog/google-plus-healthcare-benefits/


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3 forces driving sustainability in hospital food | GreenBiz.com

3 forces driving sustainability in hospital food | GreenBiz.com | Competitive Intelligence in Healthcare | Scoop.it
Hospitals are joining to demand healthful meat and beverages and to track local, sustainable foods.
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UVA Children's Hospital: From Infants to Adolescents, Hopes for Healthy, Happy Kids

Our dream is for every child to be happy and healthy. And, with doctors in more than 30 pediatric specialties in an environment designed for kids, we're happ...
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The future of medicine: Augmented Reality & Google Glass

The future of medicine: Augmented Reality & Google Glass | Competitive Intelligence in Healthcare | Scoop.it

With his Google Glass, Stanford University physician Dr. Homero Rivas pinpoints a target on the skin of an anatomical human model.

The surgeon and his assistant then direct their Glass at the target to reveal an augmented reality display on their screens. To their eyes, looking through the Glass, they can see the procedure illustrated step by step with images superimposed over the skin of the model.

 

Stanford University live-streamed that demonstration to physicians around the world. It wasn’t a particularly complicated procedure, but it was one of the first times that augmented reality has been introduced to Glassware for the benefit of surgeons.

 

“You don’t need to go in blind anymore,” said Dr. Rivas in an interview with VentureBeat following the demonstration. 

“Now, we have an educated impression of where a mass is. We can better understand exactly where to make an incision so we can create less trauma.”

 

more at : http://venturebeat.com/2014/03/13/this-stanford-surgeon-shows-us-the-future-of-medicine-augmented-reality-google-glass-exclusive/

 

   
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Pacific Cove's curator insight, March 14, 2014 3:12 AM

“You don’t need to go in blind anymore,” said Dr. Rivas in an interview with VentureBeat following the demonstration. 

“Now, we have an educated impression of where a mass is. We can better understand exactly where to make an incision so we can create less trauma.”

Michael Bishop's curator insight, March 23, 2015 7:37 PM

Augmented Reality is becoming a major infrastructure at the moment and we will see this become a major trend in the next tens of years. This technology can enable so much innovation in different areas such as Medicine, Engineering and most definitely everyday use.

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Next Step for Smart Phones: Keeping Tabs on Patients

Next Step for Smart Phones: Keeping Tabs on Patients | Competitive Intelligence in Healthcare | Scoop.it

Dr. Eric Topol, a cardiologist at the Scripps Clinic in San Diego, knows when his patients’ hearts are racing or their blood pressure is on the rise, even if they’re sitting at home.

 

With high-risk patients hooked up to “personal data trackers” — a portable electrocardiogram built into a smartphone case, for instance — he and his researchers can track the ups and downs of patients’ conditions as they go about their lives. “It’s the real deal of what’s going on in their world from a medical standpoint,” says Topol, whose work is part of a clinical trial. “The integration of that with the classical medical record is vital.”


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RNs key to EHR improvement, says CIO - Healthcare IT News

RNs key to EHR improvement, says CIO - Healthcare IT News | Competitive Intelligence in Healthcare | Scoop.it
RNs key to EHR improvement, says CIO Healthcare IT News "When you're in the hospital, I know physicians make a lot of decisions about your care, but it's really nurses who deliver your care," says Holland, vice president and CIO at Southern...

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Electronic health records may impede good doctor-patient ...

Electronic health records may impede good doctor-patient ... | Competitive Intelligence in Healthcare | Scoop.it
These findings suggest that the use of electronic health records may represent an impediment to the doctor-patient relationship and the best medical care. After all, good communication, which is generally aided by eye-contact ...

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Nearly Half of Physicians Believe EHRs Are Making Patient Care ...

Nearly Half of Physicians Believe EHRs Are Making Patient Care ... | Competitive Intelligence in Healthcare | Scoop.it
Nearly half of physicians believe EHRs are making patient care worse, according to newly released data from marketing and research firm MPI Group and Medical Economics. The research reveals despite Meaningful Use ...

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How Many Likes Can Your Hospital Get?

How Many Likes Can Your Hospital Get? | Competitive Intelligence in Healthcare | Scoop.it

Does Our Hospital Need a Facebook Fan Page?

It seems as if everyone and every company has a Facebook page.

While regular websites still play an important role in branding, Facebook allows a personal level of interaction. There are many reasons that you should sign up and use a Facebook page for your hospital.

Let's take a look at the best parts of having an account.

 

Community Outreach

A page on Facebook is the perfect place to reach out to your local community. Especially if you are trying to brand your hospital as a community based health center.

 

People have a choice of which hospitals to use, allow your social media presence to brand your hospital as the place to go. Post updates on new services, little known programs, and events.

 

The page can also be used to inform locals of job openings, classes, and health care events (such as flu shot clinics).

 

Facebook has a function where users can post questions and people can choose the answers. If you prefer, you can ask a question in a status update and allow comments instead of the traditional question format provided by the site.

 

Groups

You can also start groups for people in your community.

Health support forums fill the internet, but it can be hard to find a local support group. Since Facebook has permeated so many lives, finding a local, hospital based support group for a particular illness can create a great environment for your hospital.

 

Other groups can include those for employees, doctors, nurses, and trustees.

 

Health Surveys

An important function your page can be used for is collecting data.

Polls and surveys can be answered by community members. The more people participating can give you a better idea of the general health in your community. Health initiatives can be created based on the information gathered.

 

Education

Uploading videos to Facebook or even linking to your YouTube channel can generate far more exposure for your hospital. These videos can showcase new procedures, new staff, and health topics.

 

Educational content is easily spread among users. Many shares occur when the information is a new take on old information or a new discovery that people aren't familiar with. Share videos on how to treat the flu at home, how to keep foods safe to eat, and how to identify common illness.

 

Community health education is the most important part of reaching out.

 

A Facebook page can allow you to interact on a more personal level with the people using your facilities than a regular website. Social networks bring a familiarity that can never be reached by forums and websites alone.

Yes, your hospital could certainly use a Facebook page if it is currently lacking one.

 

It can help brand your facility, reach out, and serve the community. Reputation management is easier when you are able to interact with the community and learn exactly what it is they are looking for in a health provider.

 

Find out what works, what doesn't, and how you can implement ideas the people using your facility want or need.

 

About the Author

Tina Samuels writes on how to remove personal information, social media, marketing, and small business topics.


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Turn Customer Service into a Competitive Weapon

Interactive Intelligence: Providing unified communication solutions that help you to delight your customers since 1994.
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6 reasons why a hospital app is a must

6 reasons why a hospital app is a must | Competitive Intelligence in Healthcare | Scoop.it
90 percent of millennials check their smartphones in the morning.  With the increasing popularity of smartphones, brands everywhere are either releasing apps or wondering if they should. The health sector has even dubbed a whole new industry "mHealth" because of the potential smartphones offer. If you are a hospital marketer, does it make sense to create an app now? Stats and facts seem to say a resounding yes. Here are 5 arguments for hospital health apps.

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Hospital administrator, businessmen sentenced - Charlotte Observer

Hospital administrator, businessmen sentenced - Charlotte Observer | Competitive Intelligence in Healthcare | Scoop.it
Hospital administrator, businessmen sentenced
Charlotte Observer
MONROE, La. A former Madison Parish Hospital administrator and two of its vendors have been sentenced for health care fraud. U.S. Attorney Stephanie A.
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