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The Cost of Unhappy Customers to your Business

The Cost of Unhappy Customers to your Business | Competitive Edge | Scoop.it
An infographic The Cost of Unhappy Customers to your Business
A great infographic outlining the Cost of Unhappy Customers to your Business

Do you know the cost of unhappy customers to your company? We are living in the age of the empowered customer—a time when a single Facebook post or tweet can dramatically impact a company. While positive customer experiences broadcasted online can reach more people than a Super Bowl ad, negative customer experiences spread even faster and more broadly, with possibly devastating effects on your business. The reality is that unhappy customers are costly—but they don’t have to be if your company takes the right approach. Engage with your empowered customers through continuous, long-term collaboration and unlock their potential as valuable assets to your company!

To read the full article, click on the title or image.



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Via TechinBiz
Marc Kneepkens's insight:

Reading the story of the musician who was treated badly by United Airlines does not surprise me. Just about every contact I've had in the last few years flying on United (which I now totally avoid), has been terrible. From grumpy employees, to stupid rules and 'creative' fees.

In my opinion: the worst airline in the world.

I should be totally honest though: I met a few nice and helpful employees, trying to clean up the company's mess.

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Progressive training's curator insight, June 13, 2014 11:37 AM

The Cost of Unhappy Customers to your Business 

 

#sales #management 

Training in Business's curator insight, June 13, 2014 11:49 AM

The Cost of Unhappy Customers to your Business

 

#business #management 

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The single biggest reason why startups succeed

The single biggest reason why startups succeed | Competitive Edge | Scoop.it
Bill Gross has founded a lot of startups, and incubated many others -- and he got curious about why some succeeded and others failed. So he gathered data from hundreds of companies, his own and other people's, and ranked each company on five key factors. He found one factor that stands out from the others -- and surprised even him.





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Marc Kneepkens's insight:

Bill Gross has started hundreds of companies. He is the proverbial entrepreneur. Listen to this 6 minute TED talk and find out what matters most when creating a startup or even a small business. What is the main factor for success?

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A Vision Beyond The Bottom Line - Heart Warming Insights From a Female CEO

A Vision Beyond The Bottom Line - Heart Warming Insights From a Female CEO | Competitive Edge | Scoop.it

I recently headed out to an industry conference and in between presentations and networking, I caught up with an old friend and respected CEO. At one point, I shared how I loved that my digital and social media consultancy had remained a “lifestyle business” – even though we continue to grow and thrive, our team spends their weekends with family and friends and pursues their passions instead of logging hours in the office. He looked stricken for me and expressed concern that I spend my time building a company culture when I could be devising a lucrative exit plan.

That conversation, along with innumerable discussions I’ve had with fellow CEOs, confirmed a suspicion I’ve fostered for a while – that when it comes to running a company, men and women take profoundly different approaches.

Read more: click image or title.




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Via Alldens Lane
Marc Kneepkens's insight:

Women build relationships and have very different goals in business. Their businesses are structured differently, and decisions are made differently, every day. Read this very interesting article. Men might benefit from some of these concepts. It's about people, and creating sane businesses, not insane profits in the shortest time possible.

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Top Reasons Why Startups Need Marketing

Top Reasons Why Startups Need Marketing | Competitive Edge | Scoop.it

  (Image credit: http://upload.wikimedia.org/wikipedia/commons/d/d4/Find-you..jpg) Every entrepreneur harbors lofty dreams for his startup. Great businesses find themselves growing mainly because of two reasons. One, they’re creating products and services that people require; two, they’re able to find the people who love their offerings.

All entrepreneurs know how important it is to tell the world about their product, and that is exactly what marketing helps them do. Once you realize its potential, it becomes easier to set and work towards achieving the marketing goals for your company.

Mentioned ahead are a few reasons why your startup really needs marketing. Read more: click image or title.





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Marc Kneepkens's insight:

Even the best product or service in the world needs marketing. If no one knows about you, your great idea will not sell. Here is a summary of steps and options to take to do a great job, without having to be a sales person.

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As a startup CEO, how do you decide whether to keep pushing on with a new startup or throw in the towel? - Quora

As a startup CEO, how do you decide whether to keep pushing on with a new startup or throw in the towel? - Quora | Competitive Edge | Scoop.it
Jason M. Lemkin, Co-founder/CEO EchoSign, acq'd by Ado... (more)
460 upvotes by Marc Bodnick (Co-Founder, Elevation Partners), David S. Rose (Founded six startups, two angel groups, three f... (more) ), Leo Widrich, (more)
Never, ever, ever, never quit if you can get to 10 paying customers (that aren't your friends, relatives, ex-bosses).

Ever.

Until the last nickel is gone, until they shut off the power (and even then, you can go to Starbucks).

Ever.

Because ... no one needs Yet Another Paid Product.  No one.

If you got 10 paying customers ... you can get 100.  You will get 100.  At some point.  If you don't quit.

And if you get 100 ... 1000 isn't impossible.  There are 6,000,000 businesses in the U.S. alone.

Break it up into 10x chunks.  One order of magnitude growth.

Quit if you never get 10 paying customers within 6, 12, 24, 200 months of launch, and have no ideas about how to tilt to get to 10.

But ... product-market fit for paid SaaS products is just so much rarer, and harder, than people realize.

Don't quit if you have 10 customers.

Find a way.   Push through. Read more answers: click image or title.


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Marc Kneepkens's insight:

Never give up fighting. Find a way.

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The secret to building startup buzz online

The secret to building startup buzz online | Competitive Edge | Scoop.it

There’s a lot being published these days about how to break into noisy digital environments and capture the interest of people whose attention spans are shorter than ever.Yes, you can achieve this goal with things like paid Facebook ads and sponsored tweets. You can do it by pushing content on native advertising platforms like Outbrain and Taboola.

I’m going to let you in on a little secret… There’s another approach that’s guaranteed to help your startup build buzz without the time and expense associated with digital marketing campaigns. If you really want to make a splash, what you need is an army of advocates.

Think about Apple’s fanboys. How many additional sales do you think Apple made – not because their products were the best, but because the social buzz surrounding them was so strong that people just had to be a part of it?

Every loyal brand advocate is a walking, talking advertisement for your company. And when you consider that 84 percent of respondents in Nielsen’s latest Trust in Advertising report cite word-of-mouth recommendations from friends and family members as the most trustworthy source of advertising, it’s clear that these power users have the potential to pay off big for your brand.

But the best news? Building an army of these advocates is easier than you think. Here’s how four entrepreneurs and startups are leveraging the power of social advocacy.

Noah Kagan

Noah Kagan is pretty much an internet business legend at this point, but if you aren’t familiar with his work, he was employee #30 at Facebook, and is consistently ranked one of the best growth hackers working today. Read more: click image or title.





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Marc Kneepkens's insight:

Making your clients feel special is the key! Great article with great ideas.

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Our Schools All Have a Tragic Flaw; Silicon Valley Thinks It Has the Answer - Pacific Standard

Last year, Jamie Herre and Kate Blumberg were confronted by a dilemma. Their young son, Benno, had reached kindergarten age, and it was time to pick a school for him. Yet like many other members of San Francisco’s affluent class of technologists and entrepreneurs, Jamie and Kate could not purchase for Benno the one thing they wanted more than anything else: a good public education.

In most parts of the country, this transaction takes place through the real estate market: You find a good school and buy a home nearby. The better the school, the more expensive the home. But the San Francisco public school system, which includes high-performing and struggling schools, uses a complicated lottery system for admissions that doesn’t guarantee spots in neighborhood schools. Chance, not your address, determines where your children go.

Jamie and Kate wanted to raise Benno in the city. Aware that the lottery might not go their way, they started to explore alternatives to public school. Like any city, San Francisco has a complement of traditional private schools that cater to the local elite. But they, too, can be hard to get into. So Jamie and Kate began exploring the host of education-related start-ups and experiments in the Bay Area that are based on the idea of transforming schools through the use of “disruptive” new technologies. Among them is a company called AltSchool, founded in 2013 by a former Google executive named Max Ventilla. Kate stumbled across a link to the company one day and sent it to Jamie, who was intrigued. Read more: click on title or image.


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Subtle Mid-Stage Startup Pitfalls

Subtle Mid-Stage Startup Pitfalls | Competitive Edge | Scoop.it

By Jessica Livingston (This post is derived from a talk I gave at SV Angel's CEO Summit.) 

A lot has been written about the dangers that early-stage startups face. But startups face a different and equally lethal set of dangers in what we could call the mid-stage–the stage after the company has figured out what it's doing and has raised some money to go off and do it.

Because of where YC sits on the funding timeline and the volume of startups we fund, there is probably no one who has watched more companies negotiate the mid-stage than us. Twice a year we accept a batch of startups (the last one had 114 companies in it). We work with them for several months on whatever is their biggest problem, and then help them raise money from investors. After that, they go off into the world to execute their plan.  And you know what? A lot of them fall into traps of various sorts. I'm going to give you a list of the worst pitfalls I see, and explain how to avoid them.

We’ve now funded more than 800 startups. One advantage of having so much data is that we can recognize patterns pretty clearly. Every one of these traps is one we've seen startup after startup fall into. And many of you who read this post will fall into these traps, even though I've already warned you about them. That's how dangerous they are. Click on image or title to read on.



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"I loved working with Growthink. The staff are passionate about their work and committed to what they do in a way that can only be achieved when you love what you do. They helped keep us on track to achieve our planning goals. I am looking forward to continued success working with everyone from Growthink in the future."
- Venus Williams, Professional Tennis Player and CEO, V Starr Interiors

Marc Kneepkens's insight:

Important to read. After funding 800 startups, Jessica Livingston, a co-founder of YC, YCombinator, describes the pitfalls of startups who did get funding.

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The 6 Elements of Persuasion (Infographic)

The 6 Elements of Persuasion (Infographic) | Competitive Edge | Scoop.it
When you want to get your customer to say yes, keep these principles in mind.

The word "influencer" gets thrown around a lot in business, but how does the power of the persuasion really work? An infographic from U.K.-based virtual phone service Everreach, explains the elements companies can utilize to impact their customers and get to "yes." The list is based on the teachings of Dr. Robert Cialdini, author of the popular book Influence: The Psychology of Persuasion.

For businesses, the principles of "reciprocity" and "scarcity" are big factors in the persuasion game. Customers feel more inclined to appreciate your business, for instance, when they've been given something personalized or unexpected. In that same vein, they also tend to want things that are scarcer, which is why limited-time offers tend to be a big selling point.

Customers are also big on trust. Your company can build lasting customer relationships by emphasizing your knowledge and "authority" in your industry. Try providing a trial period for your service, allowing your future clients to make a small commitment to start. 

For more on how to influence your customers and potential clients and the importance of consensus and finding common ground, check out the infographic. Click on the title or image of this article.



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Marc Kneepkens's insight:

Finding the right things to say or do can make a huge difference. The examples on the #infographic are excellent and will teach a few people skills.

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5 Jedi Mind Tricks to Dramatically Improve Your Performance

5 Jedi Mind Tricks to Dramatically Improve Your Performance | Competitive Edge | Scoop.it
In order to perform at the highest level, it's more important than ever to focus on living in the present.

Andy Puddicombe spent 10 years studying to become an ordained Tibetan monk and is now the successful co-founder of the meditation app, Headspace. In his TED talk, he says:

"I think the present moment is so underrated. It sounds so ordinary, but we spend so little time in the present that it is anything but ordinary. Our mind is our most precious and valuable resource that we depend upon to be creative, focused, spontaneous, and perform at our very best in everything that we do, and yet we don't take any time to look after it. We spend more time looking after our clothes, cars, and hair than our mind."

This got me thinking about the importance of being fully present during my whirlwind days of back-to-back calls and meetings, and how much bigger and impact I can have when I'm fully focused, and not distracted by other thoughts or tech devices.

Below, I've outlined five keys to maintaining focused attention and spending more time in the moment.

Click on image or title to read the complete article.





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Hello Dave,
You are a treasure to the Business community.
I have completed my business plan on the second day with your template.  And I had tried and failed for a year before.
Dawson


Via Oliver Durrer
Marc Kneepkens's insight:

I love articles like this. Being an entrepreneur is all about change and innovation. Understanding the science behind that is of the utmost importance. We all get a sense of magic when we see words such as 'Jedi', or read quotes related to meditation or from great authors such as Ursula le Guin, one of my all time favorites.


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6 Practical Steps to Learning How to Build a Startup

6 Practical Steps to Learning How to Build a Startup | Competitive Edge | Scoop.it

Starting a new and innovative business is not a highly structured process, and finding time for structured learning is unlikely.

Despite the rush in every academic institution to offer more courses on entrepreneurship, I still haven’t found it to be something you can learn in school. Of course, you can pick up the basic principles this way, but the problem is that the practical rules for success are changing so fast that no academic can keep up. The best thing you can learn in school is how to learn.

The successful entrepreneurs I have met and worked with over the years all seem to share that passion for learning, and they see rapid market change not as a problem, but as an opportunity for them to move ahead of the crowd in changing the world. Making big money is usually the last thing on their mind, and most are happy living on Ramen noodles in a sparse apartment.

From a practical standpoint, there are many ways to learn about business change, and the opportunities that may spring up at any moment. Here are six steps that every aspiring entrepreneur should take full advantage of:  Click on title or image to read more.




Get your Free Business Plan Template here: http://bit.l/1aKy7km

When you're underwater, and resource-constrained, like most startups, Growthink can be a valuable partner to help you progress in areas like organizing and developing the business plan and pursuing funding.
Their service can be a well-managed extension of your own human resources. The people at Growthink care about their work and are very "hands-on", which is required in this process.
We found Growthink to be strong not only with the assigned projects, but also the extra things needed to get a company off the ground, and not always specifically laid out in the assignment - networking for advisors, funding sources, potential partners. We used them for more than one of our startups.  
- Marc Junkunc, Principal

Marc Kneepkens's insight:

Martin Zwilling hits the nail right on the head. There is no school to learn how to create startups or how to be an entrepreneur. Just learn how to learn, see opportunities, adapt, be flexible... Great article.

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7 Strategies for Dealing With Negative People

7 Strategies for Dealing With Negative People | Competitive Edge | Scoop.it

http://snip.ly/CfUe

Pessimism is contagious. Have a plan to shield yourself from the people who know no joy.

We’ve all experienced the side effects of a negative friend, colleague or co-worker. Perhaps you work with someone who complains endlessly about his job but never offers any solutions. Or, a good friend speaks unfavorably about others in your circle and creates drama.

These negative people are markedly pessimistic and will exhaust anyone. Destructive energy and drama follow them everywhere. If you’re not careful, they can pull you into their chaos -- disrupting your focus and sidelining your goals.

Use these seven strategies to better deal with negative people in your life.

Read more: http://snip.ly/CfUe




Get your Free Business Plan Template here: http://bit.l/1aKy7km

Hello Dave,
You are a treasure to the Business community.
I have completed my business plan on the second day with your template.  And I had tried and failed for a year before.
Dawson

Marc Kneepkens's insight:

Keeping negativity out of your life is important. It obstructs your productivity and clear thinking. Stay focused.

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Online video tutorials & training | lynda.com

Online video tutorials & training | lynda.com | Competitive Edge | Scoop.it

http://snip.ly/uLeI


Learn software, creative, and business skills to achieve your personal and professional goals. Join today and start learning.


Read more: http://snip.ly/uLeI




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Marc Kneepkens's insight:

Discover the site that just got acquired by Linkedin for $1.5 Billion.

Unlimited learning in an amazing number of fields for a small fee. This woman had a great idea, built it out over the years and is now making a great exit. It took a lot of work, but she succeeded.

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How to Get Better at Almost Anything - Inc

How to Get Better at Almost Anything - Inc | Competitive Edge | Scoop.it

http://snip.ly/4f2U

By Sims Wyeth.


And guess what? Talent may not be necessary.

What is it that makes a speaker amazing? Is it a set of personal characteristics that enable great speakers to capture and keep our attention? Is it their brains? Their sense of humor? Their sincerity and empathy? Or were they born with a talent to talk?

We could ask similar questions about golfers, tennis champs, chess masters, or quarterbacks. Why is it that certain people get a disproportionate share of the talent? Science has something to say about this.

In fact, there are some researchers who say, discreetly, that the very existence of talent is not supported by evidence .

If this is true, our belief in this "thing we call talent" misdirects our efforts and undermines our potential to develop ourselves and others.

In fact, some scientists point to a more accurate view of how top performers in any field achieve their remarkable results. They call it Deliberate Practice.

In his book Talent is Overrated, Geoff Colvin lays out the elements of Deliberate Practice (DP).

DP is meant to improve performance.

It is engineered to address particular weaknesses that the performer has. It is almost always designed and implemented by a teacher, coach, or expert of some kind. Read more: http://snip.ly/4f2U



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Hey Dave,
Your BP template help me achieve the goals I've been trying for 5 years. The template led me to produce an effective tool to attract the investors I need.
Thanks
Robert

Marc Kneepkens's insight:

The systematic way to focus and create superior results.

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The Surprising Persuasiveness of a Sticky Note

The Surprising Persuasiveness of a Sticky Note | Competitive Edge | Scoop.it
Research shows a personal touch matters.

Imagine that you really need to convince someone to do something, such as following through on a task. You might be surprised to learn that one of the best ways to get someone to comply with your request is through a tiny nuance that adds a personal touch—attaching a sticky note.

A brilliant set of experiments by Randy Garner at Sam Houston State University in Huntsville found that a) adding a personal touch, and b) making someone feel like you’re asking a favor of them (and not just anyone) can bring about impressive results when done in tandem.

The goal of Garner’s experiments was to see what was necessary to generate compliance in completing surveys—which are often quite lengthy and tedious—by fellow professors at the university, using only interoffice mail as the conduit of communication. The wild card factor in these experiments was the use of sticky notes. In one experiment, he sent surveys to three separate groups of 50 professors (150 professors total). Three groups received three different requests, as follows:

Read more: click on image or title.




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Via Ken Cooper
Marc Kneepkens's insight:

Sticky notes are a great way to pass on a message and get a response. Using it in marketing and business is a great idea, take a look at the incredible response rate.

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Startup CEOs Share Their Number One Hiring Tip

Startup CEOs Share Their Number One Hiring Tip | Competitive Edge | Scoop.it
Here is how Startup CEOs from around the globe hire top talent and keep them.

One of the most popular motivational books of our time is "The 7 Habits of Highly Effective People," by Stephen Covey. The book has actually attracted large numbers of people who are amazed at how devoted and determined CEOs or business directors acquire and preserve such high positions.

The best cogs in the machine

It is important to note the reasons for their success. Some would say that a CEO cannot be successful if he or she does not employ the services of capable employees. A big organization loses tens-of-thousands of dollars a year in the course of choosing the right candidates to hire. In order to minimize losses and maximize profit in your company, there is a need for CEOs to employ qualified candidates. To prevent making the mistake of hiring the wrong employee, CEOs have to search for a candidate that has the qualities and credentials he or she seeks. If the candidate does not meet the requirements needed, that candidate should not be considered. Examining the hiring tactics of the most successful CEOs gives new insights into how to hire for your own company.

Read more: click on image or title.





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Marc Kneepkens's insight:

Hiring is a delicate process. At Fibonacci Sequence recruiters we quietly work and obtain great results. Contact me through a personal message on Linkedin.

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Nine Tips For A Successful Startup On Foreign Soil

Nine Tips For A Successful Startup On Foreign Soil | Competitive Edge | Scoop.it
What advice do those who are experts on creating startups on foreign soil give? Listen to what a venture capitalist in Latin America, a professor at Stanford, an executive at Spotify in Asia, and others have to say.

Growing and scaling a startup, whether it’s in an exciting new market or a competitive and saturated one, may not be as straightforward as you’d like — especially if you want to launch in a foreign country. From inadvertently designing offensive logos, to failing to protect your intellectual property or simply being unable to penetrate your target market, a lot can go wrong. It takes some savvy business skills to ensure you don’t return home with your tail between your legs.

What advice do those who are experts on creating startups on foreign soil give? Read more: click on title or image.




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Marc Kneepkens's insight:

Wise advice from someone who has been there and done it. Joshua Steimle is a CEO and has offices in Hong Kong and the US.

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The Top Jobs In 10 Years Might Not Be What You Expect

The Top Jobs In 10 Years Might Not Be What You Expect | Competitive Edge | Scoop.it
We talked to three futurists to find out what the hot jobs of 2025 could be, and their answers may surprise you.

For decades, the U.S. Bureau of Labor’s Economic and Employment Projections have been the bellwether for predicting what the hottest jobs up to a decade out would be. But with the rapid pace of technological change disrupting industries faster than ever before (think: robotics, 3-D printing, the sharing economy), it’s becoming obvious to many futurists that past trends may no longer be a reliable indicator of future job prospects.

"In the last two centuries, we’ve seen two significant shifts in the global labor market," says Graeme Codrington, futurist at TomorrowToday Global. "First we stripped the agricultural sector of workers, and then we did the same to manufacturing. Now the machines are coming for the tertiary sector, and will begin to strip companies of their white-collar workers in the next decade."

What that means, says Codrington, is that some of the hottest jobs of today could be obsolete by 2025 (check out the sidebar to see if yours is on the chopping block). Yet all hope isn’t lost, he says. "History tells us that somehow the labor market creates new jobs whenever it destroys some old ones. While it’s easy to see how the overall job market could contract significantly, and certainly many jobs that exist today will not exist in a decade or two, it’s also quite easy to see myriad new jobs being created."

So just what are the jobs that will be in demand in this brave new world only a decade away? Codrington and two other futurists give us their predictions. Read more: click image or title.





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Marc Kneepkens's insight:

Changing and adapting is essential nowadays. Looking forward and predicting what's coming up is not easy. I think this article provides some good information on what's coming up next.

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What I Learned Building A Startup like Dogster, Inc.

What I Learned Building A Startup like Dogster, Inc. | Competitive Edge | Scoop.it

This just won’t work in paragraph form as nothing in a startup happens in a linear manner. It’s all happening at once, and the realization of any learnings come to you in no particular time frame after that.

In startup land, if you build a sustainable profitable business that is not growing greater than 50% a year, everyone will respect you individually, but few will respect the actual profitable, sustainable business. Seek their respect at your own risk.

If doing what you love (in my case making Internet products that help people connect) allows you to make a business out of it, you’ll end up hating what you created because all you get to do is manage a very complex, challenging business.

Once I created a successful service and business out of nothing I became a lot more scared of blowing it than anything else, when really I should have just been content that I had succeeded at each previous step. It’s important to yell out loud “I did it!” to no one in particular when you realize you achieved what what once a goal.

If you do not prioritize friends, family, loved ones, pets, plants, hobbies while working on a start-up they will decay and extinguish. All you will be left with is a startup. Read more: click image or title.






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"I loved working with Growthink. The staff are passionate about their work and committed to what they do in a way that can only be achieved when you love what you do. They helped keep us on track to achieve our planning goals. I am looking forward to continued success working with everyone from Growthink in the future."
- Venus Williams, Professional Tennis Player and CEO, V Starr Interiors


Marc Kneepkens's insight:

Welcome to #startup land. This article is written in the style that startups are managed: pretty much everything at the same time. It gives an impression as to what being part of a startup is like.

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God’s New Bankers

God’s New Bankers | Competitive Edge | Scoop.it
Pope Francis has brought in outsiders to clean up the Vatican’s finances—risking a confrontation with the powerful Curia that governs the Catholic Church.

Pope Francis listens attentively at the front of the packed lecture hall, a one-man island of white amid a sea of cardinals in black cassocks and scarlet zucchettos, or skullcaps. The pope and these “princes” of the Roman Catholic Church have gathered in Vatican City’s Synod Hall, a modern glass and steel building steps from the Renaissance-era St. Peter’s Basilica, to get an update on the financial health of the Holy See.

In any other setting, the scene would have been unremarkable: PowerPoint presentations, charts, graphs. But the Vatican has until recently regarded its finances as so sensitive that its full accounts were known only to the pope and his closest aides. The Feb. 13 briefing, says Vatican spokesman Father Federico Lombardi, was the first time the Consistory of Cardinals had ever received such a detailed look at the books. Equally groundbreaking, the presenters included lay experts, not just clergy. And some of them spoke in English, the language of commerce, not in one of the Vatican’s two recognized tongues: Italian and Latin. Read more: click on image or title.





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Marc Kneepkens's insight:

Managing your organization's finances needs clear and well structured accounting. Even the catholic church has found out about that. Pope Francis is tearing down old structures.

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10 Rules Successful Startups Should Follow

10 Rules Successful Startups Should Follow | Competitive Edge | Scoop.it

Editor’s note: Carol Broadbent and Tom Hogan are the founders and principals of Crowded Ocean, a Silicon Valley marketing agency that has launched over 35 startups, with 10 of those companies being either acquired or going public.

Having launched over 35 startups in our decade of operation, we’ve been fortunate to be involved with our share of ‘unicorns’ (Palo Alto Networks, Nimble Storage) and really nice white stallions (Sumo Logic, Trifacta and Snowflake Computing). Given the wide range of companies we’ve worked with — and their equally wide range of success/failure — we’re often asked to sum up the characteristics of a successful startup. So here goes.

1. No assholes allowed  

Following in the footsteps of business giants like Warren Buffet’s Berkshire Hathaway, all startups should adopt a “no assholes” policy to build a stellar team. Here’s a list of companies that have adopted the rule. This is a great group that every startup should strive to join. (If you don’t agree with this rule, you might be the asshole in question.) Read more: click on image or title.





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Marc Kneepkens's insight:

Create your own rules for your startup or small business. It's great to have some guidelines and create a culture for your company. Visualize it, think about it thoroughly, create it. It's your company.

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3 Dirty Little Habits That Will Kill Your Entrepreneurial Dreams

3 Dirty Little Habits That Will Kill Your Entrepreneurial Dreams | Competitive Edge | Scoop.it

If it seems like everyone else is succeeding but you -- you might be sabotaging your success with these bad behaviors.

If you look around and see other entrepreneurs who are succeeding where you are not, you may want to look deeper. Sometimes our lives simply don’t progress at the same rate as others.

However, if you’re noticing a trend that your ship never seems to be coming in, you may be guilty of unconsciously engaging in one, or even all, of these three dirty little habits that will hold you back from greatnes.

Do a self-assessment and see if you are practicing any of these destructive behaviors. Read more: click on image or title.





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Dave....
I downloaded your business plan template ...It is  great!!! we have a successful delivery service already running today ...This plan is for a new liquor store idea ...my tax consultants say your plan is amazing..Thanks Dave!!!
Aja Noyes
Shift Gear Deliveries


Via StartupYard
Marc Kneepkens's insight:

The main obstacle to success is yourself. If you can believe you can do it, you will. Stop putting it off, get started, line up your ideas, make a plan, weigh your options, and get going.

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Chrissie Webber 'Powering Business Potential''s curator insight, April 28, 9:35 AM

1 More Dirty Little Habit id 'Priority Inverting'. By that I mean concentrating on doing very busy work that you have given a high priority to. This is work you love doing but no clients have requested it and no short or medium term sales will be generated from the activity.

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10 Tips Mark Cuban Would Give His Younger Self

10 Tips Mark Cuban Would Give His Younger Self | Competitive Edge | Scoop.it
As one of the most well-known sharks on Shark Tank, Mark Cuban didn't get where he is with luck alone. However, just like any other entrepreneur and investor, he had plenty of stumbles along the way. Just imagine how successful Cuban would be had he been able to give his younger self advice.

The next best thing is giving other young entrepreneurs advice. Are you willing to take the advice Cuban has to offer? If so, you can streamline the process and maybe even surpass his success one day. Here are ten tips Cuban would have given to his younger self that you can repurpose for your own goal setting:

1. Tunnel vision

"Stay focused and believe in yourself and trust your own ability and judgment," says Cuban. There will always come times when you doubt yourself, but they should be few and far between. Having a bit of tunnel vision can be very helpful to entrepreneurs as long as you're looking down the right tunnel.

2. On preparation

"If you're prepared and you know what it takes, it's not a risk. You just have to figure out how to get there. There is always a way to get there." Of course, that doesn't mean there won't be plenty of obstacles. Unfortunately, too many people give up too soon. It's the figuring out how to get there that separates entrepreneurs from wantrepreneurs. Read more: click on title or image above.





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"The team at Growthink delivered exceptional quality service in every aspect of their client services. Their staff of professionals were extremely instrumental in fine tuning my creative vision into a well developed business plan."
James E. Spence, Jr, Founder & CEO
At Bread Boutique





Marc Kneepkens's insight:

Experience is a good teacher. Mark Cuban may have a few good things to say. This sounds like pretty good business advice to me.

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21 Things You Need to Know to Validate Your Startup Idea

21 Things You Need to Know to Validate Your Startup Idea | Competitive Edge | Scoop.it

http://snip.ly/17pA

This is from a talk I gave today at Lean Startup Machine (LSM) in Silicon Valley. LSM is a three day workshop for learning customer development and Lean Startup techniques. I founded the workshop series five years ago and it’s been hosted in over one hundred cities around the world.

Make sure you check out #19, which is a key point. Since this post is somewhat of a rant, I’d like to confess I’ve been guilty of not doing almost everything below. I’m sharing this knowledge to help others who are about to walk the same path of entrepreneurship.

Read more: http://snip.ly/17pA




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"The team at Growthink delivered exceptional quality service in every aspect of their client services. Their staff of professionals were extremely instrumental in fine tuning my creative vision into a well developed business plan."
James E. Spence, Jr, Founder & CEO
At Bread Boutique

Marc Kneepkens's insight:

Having a great idea is one thing. Testing and validating is the next step. You can't just fantasize on paper and jot down numbers. The idea needs to evolve. Trevor Owens describes the process in a very clear way. This is part of the information that you will put in a business plan, eventually. Highly recommended read.

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Women Entrepreneurs 2.0: What You'll Need to Thrive in a Male-Dominated Startup

Women Entrepreneurs 2.0: What You'll Need to Thrive in a Male-Dominated Startup | Competitive Edge | Scoop.it

http://snip.ly/3IoS


Six traits that will help you surmount the challenges of a diversity-starved workplace.

Women are taking on more roles at startups in the traditionally male-dominated industries of high tech, engineering and bio-technology. Yet we still have a ways to go. According to a recent survey, nearly 40 percent of women with engineering degrees leave the profession or never even enter it. Silicon Valley, despite its recent push to change its own "women problem," has been criticized for still lacking in gender diversity. In most of these companies, males in technical positions outnumber females by more than four to one.

Luckily, for the past couple of years, there has been a groundswell effort to attract more women and bring more balance. Thanks to efforts by big-name technology companies, programs in schools and even games, like GoldieBlox and Roominate, that are geared toward young girls, more women are making a turn to consider high-tech careers as an option.

I myself was fortunate to be raised without certain gender-role beliefs. Growing up, I had a “We Can Do Anything” Barbie game complete with a doctor Barbie and a ballerina Ken doll. I also had female role models in school, including chemistry and calculus teachers who encouraged us girls to pursue math and engineering studies in college. During my own college experience, my field of study was equally balanced between males and females.

So I felt deeply supported in my venture into science and engineering. But since then, I have had to adapt to my (today somewhat less but) still male-dominated industry. Along the way, I've picked up some wisdom about what women need to do to thrive in these diversity-starved startups. Read more here: http://snip.ly/3IoS



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The Growthink team took our thoughts and ideas and transformed them into a well researched, operationally sound, top notch business plan. Most importantly, they kept us involved in the process and challenged us to build a better business model. I have and would recommend Growthink to any business.  
- John Gumersell Jr., Founder, Metroforce

Marc Kneepkens's insight:

An article by a woman for women. Much to learn here, even if you're a man!

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14 Things You Should Give Up Chasing No Matter What Others Say

14 Things You Should Give Up Chasing No Matter What Others Say | Competitive Edge | Scoop.it
Find out why it's counterproductive to be chasing dreams, security, money, love and ten other surprising things others have told you to go for in life.

Whenever we chase after something, we take ourselves out of the present moment where life actually happens. The future doesn’t exist yet and the past is gone. The only really meaningful place to live is in the now and that’s generally where you’ll find what you’re looking for. Others may say you should be chasing these 14 things to be happy and successful, but take a deeper look and decide for yourself. You may think differently after you read this. Read more: click on title or image.





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I appreciate beyond measure all the information you provide - so many inside tips, w/o which I wouldn't have access to. There is so much to consider, and I've passed this particular email along to others for their respective ideas, and the foundation on which they may be built.
I like the style of presentation, the breadth of information given, and the myriad ways to apply the information. Great stuff - thanks so much!!
TL Elliott


Via Sandra Brevett
Marc Kneepkens's insight:

Great weekend read. When choosing to build a business, do what you love to do, the money will follow. Don't try to find the business that brings the most money, it's the other way around. Do what comes natural to you.

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