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The One Conversational Tool That Will Make You Better At Absolutely Everything

The One Conversational Tool That Will Make You Better At Absolutely Everything | Compassionate business practices | Scoop.it
Ask yourself: If you could interview like Walter Cronkite, would you get more value from your meetings? Would your mentors become more valuable?
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Les aptitudes sociales sont de plus en plus importantes sur le marché du travail

Les aptitudes sociales sont de plus en plus importantes sur le marché du travail | Compassionate business practices | Scoop.it
Selon une étude de l'Oxford Martin School, 47% de tous les emplois américains pourraient être informatisés ou automatisés dans les vingt prochaines années.

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Empathy and the Brain

NVC Trainer Eric Bowers explains how empathy supports our brains and nervous systems.


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Why Sociopaths Succeed

Why Sociopaths Succeed | Compassionate business practices | Scoop.it

It would appear that many organizations in India and elsewhere actually celebrate sociopathic behaviour in leaders. Some psychologists have even suggested that there may be a sweet spot, an ideal level of sociopathic trait. It helps leaders keep teams in line, and feel no empathy or remorse at cutting costs or firing employees...

 

In contrast, empaths, or individuals with high emotional intelligence, pose the greatest threat to a sociopathic mind.


Studies of organizational behaviour suggest that the empath may feel internally compelled to take a stand against the sociopath, but the sociopath is usually able to shift the blame on the empath, while going scot-free himself. The term 'gas-lighting effect' has been used to describe behaviours by which a sociopath will attempt to erode her opponent's reality.


Amrita Chowdhury 



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Intelligence émotionnelle : 10 exercices pour la développer

Intelligence émotionnelle : 10 exercices pour la développer | Compassionate business practices | Scoop.it
Gilles Corcos est consultant en intelligence émotionnelle. Il nous propose ici une série de petits exercices quotidiens à réaliser en 10 jours.

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Créatrice d'A...Venir's curator insight, July 1, 2:02 AM

J'aime beaucoup la définition  en paragraphe 8 de l'optimisme. Article intéressant. Sortons du quotient intellectuel... accédons au quotient émotionnel afin de commencer à être pleinement humain.

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8 Key Skills of Empathy | Engaging Leader

8 Key Skills of Empathy | Engaging Leader | Compassionate business practices | Scoop.it
We are not thinking machines. We are feeling machines who think. ~Richard Restak, George Washington University neurology professor As leaders, we need to make emotional connections with our target audience if we hope to influence their thoughts and actions. One very important way to connect positively with people is with what I call powerful empathy. …
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What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence

What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence | Compassionate business practices | Scoop.it
We can all get better at cultivating compassion.
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What is leadership? - YouTube

David Marquet believes that leadership is not for the select few at the top, but in highly effective organizations, there are leaders at every level. Turn th...
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Empathy – a new skill for the 21st century world of work?

Empathy – a new skill for the 21st century world of work? | Compassionate business practices | Scoop.it

In Business or the world of work?What is Empathy?Empathy and ConflictTwo wayEmpathy and LeadershipConclusion

 

One of the hallmarks of a successful business is its ability to harness creativity, to challenge the status quo, to push boundaries and to innovate. Without growth and innovation, businesses stagnate and eventually fade away. Those with staying power are likely to have mastered this important skill which allows them to focus on the future with clarity: empathy.

Empathy helps us to get along, to understand each other, to work together and to resolve problems. In the world of work, we cannot get along without it.

 

image: http://en.wikipedia.org/wiki/Manual_labour ;
 Labor, Charles Sprague Pearce (1896). 


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The Management Myth

The Management Myth | Compassionate business practices | Scoop.it
Most of management theory is inane, writes our correspondent, the founder of a consulting firm. If you want to succeed in business, don’t get an M.B.A. Study philosophy instead
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Selon la science, il existe une habitude simple qui fait que les couples restent plus longtemps ensemble Les Chroniques d'Arcturius

Selon la science, il existe une habitude simple qui fait que les couples restent plus longtemps ensemble Les Chroniques d'Arcturius | Compassionate business practices | Scoop.it
Depuis environ 10 ans, de nombreux psychologues s’intéressent aux raisons pour lesquelles certains couples restent très longtemps ensemble alors que d'autr
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The Management Myth

The Management Myth | Compassionate business practices | Scoop.it
Most of management theory is inane, writes our correspondent, the founder of a consulting firm. If you want to succeed in business, don’t get an M.B.A. Study philosophy instead

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David Hain's curator insight, November 6, 2014 9:35 AM

Most of #management theory is inane, writes founder, consulting firm. To succeed in business, don’t get an M.B.A. Study philosophy instead!

Ivon Prefontaine's curator insight, November 6, 2014 10:49 AM

Management is about combining leading and management together. Peter Vaill wrote about this extensively. There is no set routine that allows work to get done. It is about being aware and listening. How often do we find out the people on the floor or in the classroom had the best approach?

 

@ivon_ehd1

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Make Sure Your Employees’ Emotional Needs Are Met

Make Sure Your Employees’ Emotional Needs Are Met | Compassionate business practices | Scoop.it
Revisiting Maslow’s hierarchy.
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Why Fostering a Culture of Compassion in the Workplace Matters

Why Fostering a Culture of Compassion in the Workplace Matters | Compassionate business practices | Scoop.it
Wharton’s Sigal Barsade says demonstrating “companionate love” in the workplace is vital to employee morale, teamwork and customer satisfaction.

 

Already, though, the research seems to be pointing to a strong message for managers in all industries, Barsade says: tenderness, compassion, affection and caring matter at work. “Management can do something about this,” she says. “They should be thinking about the emotional culture. It starts with how they are treating their own employees when they see them.

 

 ==========================

tenderness, compassion, affection
and caring matter at work.

========

 

Are they showing these kinds of emotions? And it informs what kind of policies they put into place. This is something that can definitely be very purposeful — not just something that rises organically.


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Lessons in empathy at a soup kitchen

Lessons in empathy at a soup kitchen | Compassionate business practices | Scoop.it

Recently, there was an article describing a couple of studies that have been done on empathy, that trait that allows us to feel another’s circumstances (“Empathy is Actually a Choice,” Cameron, Inzlicht, and Cunningham, NYT July 12, 2015).


The studies suggest empathy can be learned, that it is not a limited reserve of feeling with a cap. While some individuals seem born with a fully developed pallet of empathy, others have barely a seed, which will require significant nurturing and learning.



The most interesting bit in this article was that when people realized empathy could be learned, they made efforts to improve their own empathy quotient. These people seek out situations that will build their capacity for empathy, but sometimes the lesson comes from a different direction. Part of a course I took on social justice involved going to a soup kitchen.  


By Kate Murray


 


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Leading with Emotional Intelligence: The Power of Empathy

Leading with Emotional Intelligence: The Power of Empathy | Compassionate business practices | Scoop.it

The business community has embraced the concept of emotional intelligence and its importance ever since Daniel Goleman's best-selling book, Working with Emotional Intelligence(1998). The challenge is to demonstrate that such competencies significantly impact employee performance.


Ten Ways to Develop Empathy

1. Keep a note of situations in which you felt you were able to demonstrate empathy and a note when you felt you did not. Make a note of missed opportunities to respond with empathy.2. Become aware of incidents where there may be some underlying concerns that are not explicitly expressed by others.3. Make a note of possible emotions or feelings that the other person may be experiencing. Keep an open mind and never assume, merely explore the possibilities.4. Develop a list of questions to ask at your next encounter with that person. Try to make the questions open-ended, that is, questions that can't be answered by yes or no.5.  Practice listening without interrupting. Wait until the other person is complete with their point of view before offering yours.6.  Avoid being defensive in order to create an open dialogue where possibilities can be explored freely.7.  Allow creative time for people to express opinions and ideas without judgment.8. Practice active listening: always check out the meaning of what was said with the person speaking. Paraphrasing what was said helps to clear up misconceptions and to deepen understanding.9. Always bring focus back into the conversation. Remember that optimal effectiveness is achieved by a combination of focus and empathy.10. Work on achieving an effective balance of focus, goal orientation and empathic listening.


Dr. Maynard Brusman 


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6 Ways Beloved Leaders Demonstrate Strength and Empathy

6 Ways Beloved Leaders Demonstrate Strength and Empathy | Compassionate business practices | Scoop.it

Insensitive leaders are tolerated in good times but only empathetic leaders can be confident the team will rally in crisis.


Often I am asked if empathy is a desirable leadership trait. My response is always emphatically “yes!”. Empathetic leaders motivate others by cultivating relationships.


In this Harvard Business Review article, theHappy Warrior is the leader who combines empathy and strength. However, it’s a rare breed of leader who does this intuitively.


Leaders naturally fall into one of two categorizes -- task-focused leaders (warrior) or people-focused leaders (happy).


Task-focused leaders score high on strength. Strength is the nuts and bolts of leadership. It’s the determination and perseverance needed to set a vision into motion and achieve results.


People-focused leaders score high on empathy. They exude warmth and understanding, the human side of leadership. This is how they connect and build rapport with others.


By PETER DIAMOND
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How Compassion Can Transform Your Organization - More Than Sound

How Compassion Can Transform Your Organization - More Than Sound | Compassionate business practices | Scoop.it
It’s no secret that the “softer” personality traits aren’t as valued in organizations. Empathy, self-reflection, and goodwill take the backseat to efficiency, results, and profits. What would you say if I told you that fostering the former skills would actually improve the latter?

Jane Dutton, one of the founders of the Center for Positive Organizational Scholarship and University of Michigan Roth School of Business, has been studying and researching compassion in the workplace. Her research shows that when you train in mindfulness, it has an immediate impact on the quality of your relationships with your colleagues.

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(Empathic Leadership) Acceptance, Empathy, and Genuineness: Not A Weakness - Gordon Training International

(Empathic Leadership) Acceptance, Empathy, and Genuineness: Not A Weakness - Gordon Training International | Compassionate business practices | Scoop.it

To be an effective leader, it is crucially important to be a good listener. To be a good listener, I mean a really good listener, there are three conditions that must be met according to Dr. Thomas Gordon. They are: acceptance, empathy, and genuineness.

 

Dr. Gordon studied psychology with Carl Rogers, one of the most famous psychologists of all time. Rogers talked about unconditional positive regard, empathy, and congruence and Tom Gordon applied those concepts to non-therapeutic situations that were practical for parents, teachers, and managers...


Empathy is the ability to understand the other person’s point of view - both the content and emotions. It does not mean that you have to have the same feelings or experience the same things or have had the same experience in the past. Have you ever heard someone say,


“I know how you feel.” It is difficult not to be sarcastic or to respond defensively. “

No you don’t!” Or, how about, “I feel sorry for you.” Wow! How insulting “Can’t you do anything on your own? I need to do this for you as well?”


 

William Stinnett, Ph.D., 


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RSA - How to Become a Soulful Organisation

Author of the much acclaimed book Reinventing Organizations, Frederic Laloux, will discuss the emergence in many different sectors of a whole new type of organisation – one that eschews hierarchy and bureaucracy in favour of truly soulful and...

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The Power of Meditation and How It Helps Us Rediscover Happiness and Productivity

The Power of Meditation and How It Helps Us Rediscover Happiness and Productivity | Compassionate business practices | Scoop.it
The Power of Meditation and How It Helps Us Rediscover Happiness and Productivity
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Locating Yourself - A Key to Conscious Leadership - YouTube

Learn the difference between living above the line versus below the line and locate yourself across every area of your life.
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The Coming Era of Empathetic Entrepreneurship

The Coming Era of Empathetic Entrepreneurship | Compassionate business practices | Scoop.it

A new business paradigm, in which management aims to to foster a better world, is rapidly taking hold.


McGrath posits that there have been three thematic ages of management since the industrial revolution: execution, expertise, and now, empathy.


She says, "If organizations existed in the execution era to create scale and in the expertise era to provide advanced services, today many are looking to organizations to create complete and meaningful experience. I would argue that management has entered a new era of empathy."


BY TIM ASKEW



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David Hain's curator insight, October 20, 2014 10:04 AM

Have we entered a new era of organisational empathy? I fervently hope so, but if anything we're only at early adopters.

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What Makes a Leader? Daniel Goleman

What Makes a Leader? Daniel Goleman | Compassionate business practices | Scoop.it

Recently I gave a seminar for the top 100 or so leaders of a global manufacturing company, at the invitation of the head of HR. It was their annual leadership development meeting...


I’ve never seen a list of a great leader’s abilities that did not include impactful communication. And that requires empathy – the third domain of emotional intelligence. There are two specific kinds of empathy; one is cognitive empathy, understanding how others think about the world. Once you know their mental models you can put what you have to say in terms that will make most sense to them.


The second kind, emotional empathy, means you can sense immediately how another person feels. This means you can fine-tune what you say so it has a positive impact.


These two kinds of empathy are essential

for rapport and chemistry with

another person. We use them in

all our relationships.


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