Compassionate bus...
Follow
Find
180 views | +0 today
 
Suggested by Valerie Lanctot-Bedard
onto Compassionate business practices
Scoop.it!

Because I Said So: The Slow Death of Authoritarian Leadership

We’re watching it happen before our very eyes.  From the uprising in the Middle East to the emergence of the Occupy Movement – much of the world is experiencing profound collective introspection. F...
more...
No comment yet.

From around the web

Your new post is loading...
Your new post is loading...
Rescooped by Jean-Philippe Bouchard from Art of Hosting
Scoop.it!

The Management Myth

The Management Myth | Compassionate business practices | Scoop.it
Most of management theory is inane, writes our correspondent, the founder of a consulting firm. If you want to succeed in business, don’t get an M.B.A. Study philosophy instead

Via F. Thunus
more...
David Hain's curator insight, November 6, 9:35 AM

Most of #management theory is inane, writes founder, consulting firm. To succeed in business, don’t get an M.B.A. Study philosophy instead!

Ivon Prefontaine's curator insight, November 6, 10:49 AM

Management is about combining leading and management together. Peter Vaill wrote about this extensively. There is no set routine that allows work to get done. It is about being aware and listening. How often do we find out the people on the floor or in the classroom had the best approach?

 

@ivon_ehd1

Rescooped by Jean-Philippe Bouchard from Empathy and Compassion
Scoop.it!

Why Fostering a Culture of Compassion in the Workplace Matters

Why Fostering a Culture of Compassion in the Workplace Matters | Compassionate business practices | Scoop.it
Wharton’s Sigal Barsade says demonstrating “companionate love” in the workplace is vital to employee morale, teamwork and customer satisfaction.

 

Already, though, the research seems to be pointing to a strong message for managers in all industries, Barsade says: tenderness, compassion, affection and caring matter at work. “Management can do something about this,” she says. “They should be thinking about the emotional culture. It starts with how they are treating their own employees when they see them.

 

 ==========================

tenderness, compassion, affection
and caring matter at work.

========

 

Are they showing these kinds of emotions? And it informs what kind of policies they put into place. This is something that can definitely be very purposeful — not just something that rises organically.


Via Edwin Rutsch
more...
No comment yet.
Scooped by Jean-Philippe Bouchard
Scoop.it!

Mindfulness in the Age of Complexity

Mindfulness in the Age of Complexity | Compassionate business practices | Scoop.it
Business management magazine, blogs, case studies, articles, books, and webinars from Harvard Business Review, addressing today's topics and challenges in business management.
more...
No comment yet.
Rescooped by Jean-Philippe Bouchard from Empathy and Compassion
Scoop.it!

Compassion: a Fundamental of Mindful Leadership... and Life

Compassion: a Fundamental of Mindful Leadership... and Life | Compassionate business practices | Scoop.it

What is the role of compassion in the workplace? Very simply, it is one of the four fundamentals of leadership excellence, of mindful leadership, and of living mindfully. And it can be a new year's resolution that you can implement starting today!

 

Compassion at Work

 

Compassion can be brought into each work day through simple acts of kindness. When we choose to take a purposeful pause and offer a colleague a compliment, or a word of encouragement, or inquire into their well-being, we bring kindness into the workplace. And the ripple effect of kindness is limitless. A compassionate leader can transform the most challenging workplace. When a leader embodies compassion and is seen as a kind person, even his or her toughest messages are more likely to be received well. After all, when we work with someone who honestly respects, includes, and values us, it goes a long way to making us trust his or her decisions.


Via Edwin Rutsch
more...
Scooped by Jean-Philippe Bouchard
Scoop.it!

Why Happiness is Your Secret to Productivity

Why Happiness is Your Secret to Productivity | Compassionate business practices | Scoop.it
If you aren't feeling fulfilled by your work, you'll have a hard time getting it done. Here's how to gain back that fire to be at your best.
more...
No comment yet.
Scooped by Jean-Philippe Bouchard
Scoop.it!

Creating a Culture of Gratitude in the Workplace - Reprise

Creating a Culture of Gratitude in the Workplace - Reprise | Compassionate business practices | Scoop.it
As we approach the holiday season, lots of heart-felt stories about kindness and giving start to appear.  Tis’ the season, so to speak.   It’s a time when even the busiest and most cynical among us...
more...
No comment yet.
Rescooped by Jean-Philippe Bouchard from Empathy in the Workplace
Scoop.it!

Empathy in Business: a ‘soft skill’ with lasting effect

Empathy in Business: a ‘soft skill’ with lasting effect | Compassionate business practices | Scoop.it

It’s hard to measure the effect that empathy has on the bottom line. However, my experience shows that the best kind of business happens when both parties feel they can be trusting, open and understood. Theodore Roosevelt said, “No one cares how much you know, until they know how much you care.” Good business is built on good relationships, and empathy is the root of strong relationships. Yes, it’s important to be knowledgeable about product and process, but without empathy, “no one cares.”

5 Simple Steps to Become More Empathetic:

1/ Listen: ...

2/ Focus on others: ...

3/ Be genuine: ...

4/ Be respectful: ...

5/ Acknowledge and give feedback:...

 

Written by Alison Napolitano, Account Manager


Via Edwin Rutsch
more...
No comment yet.
Rescooped by Jean-Philippe Bouchard from Teaching Empathy
Scoop.it!

Empathy and Leadership - Leadership Training

Empathy and Leadership - Leadership Training | Compassionate business practices | Scoop.it
Empathy is the ability to identify and understand another's situation, feelings, and motives. Find out why this is so important in the workplace.

 

Empathy is also particularly critical to leadership development in this age of young, independent, highly marketable and mobile workers. In a popular Harvard Business Review article entitled "What Makes a Leader?", Dr Daniel Goleman isolates three reasons why empathy is so important: the increasing use of teams, (which he refers to as "cauldrons of bubbling emotions"), the rapid pace of globalization (with cross cultural communication easily leading to misunderstandings) and the growing need to retain talent.

 

"Leaders with empathy," states Goleman, "do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways." This doesn't mean that they agree with everyone's view or try to please everybody. Rather, they "thoughtfully consider employees' feelings – along with other factors – in the process of making intelligent decisions." 

 

Bruna Martinuzzi


Via Edwin Rutsch
more...
No comment yet.
Rescooped by Jean-Philippe Bouchard from Empathy and Compassion
Scoop.it!

The Unexpected Benefits of Compassion for Business

The Unexpected Benefits of Compassion for Business | Compassionate business practices | Scoop.it
Compassionate workplaces - good for employees AND the corporate bottom line.

 

Managers often mistakenly think that putting pressure on employees will increase performance. What it does increase is stress—and research has shown that high levels of stress carry a number of costs to employers and employees alike.

 

Stress brings high health care and turnover costs. In a study of employees from various organizations, health care expenditures for employees with high levels of stress were 46 percent greater than at similar organizations without high levels of stress. In particular, workplace stress has been linked to coronary heart disease in retrospective (observing past patterns) and prospective (predicting future patterns) studies. Then there’s the impact on turnover: 52 percent of employees report that workplace stress has led them to look for a new job, decline a promotion...

 

 This is the kind of dialogue we are trying to promote at the Compassion and Business Conference on April 30 at Stanford University, hosted by the Center for Compassion and Altruism Research and Education (CCARE), of which I am the Associate Director.

 

by Emma M. Seppala, Ph.D.

 

Culture of Empathy Builder Page:  Emma Malcolm Seppala

http://j.mp/NdBlho

 


Via Edwin Rutsch
more...
LeanneStewart's curator insight, April 22, 2013 8:41 PM

Compassion and empathy can also be translated to the online customer experience. Looks like there's much to learn from this conference that might transfer over to community connection and engagement.

Scooped by Jean-Philippe Bouchard
Scoop.it!

Gamefilming – Developing an Extraordinary Awareness to Becoming Highly Effective  - The Leadership Circle

Gamefilming – Developing an Extraordinary Awareness to Becoming Highly Effective  - The Leadership Circle | Compassionate business practices | Scoop.it
more...
No comment yet.
Scooped by Jean-Philippe Bouchard
Scoop.it!

Born Again Leadership

Born Again Leadership | Compassionate business practices | Scoop.it
By: Paul Shrivastava Wall made from recycled shards of porcelain, Nek Chand Rock Garden, Chandigarh http://www.nekchand.com/ I read recently that the root of the word leadership is "leith", which m...
more...
No comment yet.
Scooped by Jean-Philippe Bouchard
Scoop.it!

Are You Out of Sync With Your Values?

Are You Out of Sync With Your Values? | Compassionate business practices | Scoop.it
The three levels of values and why you should understand them both for your organization and yourself.
more...
No comment yet.
Rescooped by Jean-Philippe Bouchard from Empathy and Compassion
Scoop.it!

The Coming Era of Empathetic Entrepreneurship

The Coming Era of Empathetic Entrepreneurship | Compassionate business practices | Scoop.it

A new business paradigm, in which management aims to to foster a better world, is rapidly taking hold.


McGrath posits that there have been three thematic ages of management since the industrial revolution: execution, expertise, and now, empathy.


She says, "If organizations existed in the execution era to create scale and in the expertise era to provide advanced services, today many are looking to organizations to create complete and meaningful experience. I would argue that management has entered a new era of empathy."


BY TIM ASKEW



Via Edwin Rutsch
more...
David Hain's curator insight, October 20, 10:04 AM

Have we entered a new era of organisational empathy? I fervently hope so, but if anything we're only at early adopters.

Rescooped by Jean-Philippe Bouchard from Empathy in the Workplace
Scoop.it!

What Makes a Leader? Daniel Goleman

What Makes a Leader? Daniel Goleman | Compassionate business practices | Scoop.it

Recently I gave a seminar for the top 100 or so leaders of a global manufacturing company, at the invitation of the head of HR. It was their annual leadership development meeting...


I’ve never seen a list of a great leader’s abilities that did not include impactful communication. And that requires empathy – the third domain of emotional intelligence. There are two specific kinds of empathy; one is cognitive empathy, understanding how others think about the world. Once you know their mental models you can put what you have to say in terms that will make most sense to them.


The second kind, emotional empathy, means you can sense immediately how another person feels. This means you can fine-tune what you say so it has a positive impact.


These two kinds of empathy are essential

for rapport and chemistry with

another person. We use them in

all our relationships.


Via Edwin Rutsch
more...
No comment yet.
Scooped by Jean-Philippe Bouchard
Scoop.it!

Capitalism 4.0 & Neuroplasticity of the Collective Brain

Capitalism 4.0 & Neuroplasticity of the Collective Brain | Compassionate business practices | Scoop.it
I have just returned from an interesting experience in Washington. D.C.: a panel discussion with His Holiness the Dalai Lama. The event was sponsored by the American Enterprise Institute (AEI), a leading neo-conservative think tank responsible for m...
more...
No comment yet.
Scooped by Jean-Philippe Bouchard
Scoop.it!

What Every Leader Must Know About Personal Development

What Every Leader Must Know About Personal Development | Compassionate business practices | Scoop.it
Whether you call it personal development, personal growth, self-actualization, self-transcendence, or spirituality does not matter. What matters is realizing that the reason you were born is to become the best human being you can possibly be.
more...
No comment yet.
Scooped by Jean-Philippe Bouchard
Scoop.it!

An Antidote to the Dark Side of Emotional Intelligence

An Antidote to the Dark Side of Emotional Intelligence | Compassionate business practices | Scoop.it
Let’s not idealize emotional intelligence. Like any other human skill set – IQ, hacking skills, strength – it can be used for self-serving ends or for the common good. You see the dark side at work
more...
No comment yet.
Rescooped by Jean-Philippe Bouchard from Empathy and Compassion
Scoop.it!

Six Good Reasons to Create a Compassionate Workplace

Six Good Reasons to Create a Compassionate Workplace | Compassionate business practices | Scoop.it

I took part in a conference in London to explore the benefits of creating a culture of compassion at work.

My role was to introduce and interview the speakers - leading business professors, consultants, psychologists, scientists, teachers, healthcare professionals and others who have been studying compassion and how it can transform companies and organisations...

 

Here are six things I learned about why this matters:

1. Stress is bad for business...

2. Compassion boosts the bottom line...

3. Givers come out on top...

4. Compassion makes us happier and healthier...

5. Kindness is contagious...

6. Everyone wins...

Andy Fraser - Journalist focusing on empathy and compassion

 

image http://en.wikipedia.org/wiki/Manual_labour


Via Edwin Rutsch
more...
No comment yet.
Scooped by Jean-Philippe Bouchard
Scoop.it!

Why Empathy Is The Force That Moves Business Forward

Why Empathy Is The Force That Moves Business Forward | Compassionate business practices | Scoop.it
Jayson Boyers (@jaysonboyers) argues that behind every successful business, you are likely to find a leader who has mastered the skill of empathy.
more...
No comment yet.
Scooped by Jean-Philippe Bouchard
Scoop.it!

The Rise of Compassionate Management (Finally)

The Rise of Compassionate Management (Finally) | Compassionate business practices | Scoop.it
Why years of research are finally making a dent.
more...
David Hain's curator insight, September 18, 2013 10:29 AM

Let's hope it becomes the prevailing style...

Rescooped by Jean-Philippe Bouchard from Empathy and Compassion
Scoop.it!

Empathy: A Gateway to Objectivity in Leadership

Empathy: A Gateway to Objectivity in Leadership | Compassionate business practices | Scoop.it

Most leaders have learned along the way that empathy is a critical leadership skill but few have an understanding of why. Empathy is a form of attention that goes beyond the intellect and involves directly sensing what it is like to be in someone else's shoes. How do we do this?

 

We sense what other people are experiencing or feeling by sensations that arise in our own bodies. All of us are like walking antennas, receiving and registering the felt experience of those around us. Some of us are better at this than others.

 

Jan Birchfield, Ph.D

Founder, Princeton Leadership Development (PLD)

http://princetonleadershipdevelopment.com/bios.html


Via Edwin Rutsch
more...
No comment yet.
Scooped by Jean-Philippe Bouchard
Scoop.it!

The danger of email

The danger of email | Compassionate business practices | Scoop.it
When we’re face to face with someone, our social brain is monitoring the person we’re with continually. That part of the brain is unconsciously telling us, “Well, this person is
more...
No comment yet.
Rescooped by Jean-Philippe Bouchard from Empathy and Compassion
Scoop.it!

The Practice of Empathy - Forbes

The Practice of Empathy - Forbes | Compassionate business practices | Scoop.it

A client of mine is totally fed up with his boss. He has recently undergone quite a difficult, uncomfortable operation – the second in a series. Since then, there have been several interactions with his boss. Not once has he been asked how he is; worse, the task heat is full-on with a series of late night conference calls, led by the boss who always requires my client’s attendance. Amazed by the complete lack of empathy shown by his boss, my client is fast losing trust in him.

 

Empathy is right at the core of trusted relationships. If someone is genuinely on our side, interested in what we are thinking and feeling, and intent on helping us out – then we feel safer with them, readier to talk about what is uncomfortable and challenging for us, and more prepared to give them our trust.

 

by Julian Powe 


Via Edwin Rutsch
more...
No comment yet.