Community Management
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Tips, resources, guidelines, templates for managing online communities.
Curated by Jonha Richman
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TOP 100 COMMUNITY MANAGERS on Twitter: Worldwide

TOP 100 COMMUNITY MANAGERS on Twitter: Worldwide | Community Management | Scoop.it

Jonha Ducayag Revesencio (@jonharules), a Social Media Strategist and Community Manager from the Philippines (now based in Singapore), has been included in the Top 100 Community Managers to follow on Twitter (Worldwide) alongside the community management veterans Laurel Papworth (@SilkCharm), Jennifer Grayeb (@JenniferGrayeb) and many others. 

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Audrey Rochas's curator insight, March 5, 2013 5:46 AM

Learn from it!

Abimes Concept's curator insight, March 8, 2013 10:38 AM

add your insight...

Jonha Richman's comment, June 19, 2013 10:17 AM
Awesome, thanks!
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A Newbie’s Guide on Getting a Career as a Community Manager

A Newbie’s Guide on Getting a Career as a Community Manager | Community Management | Scoop.it

You probably know someone who is a community manager and curious as to how you could jump start your career in the same industry. You’re probably curious as to what tasks do these community managers do aside from being constantly logged in on Facebook as their Human Resource Manager might have given them “the license to Facebook”.


You might also be wondering as to how much  they’re making. These and many other frequently asked questions about community managers will be answered in this article.


Source: http://ijustdid.org/2013/06/community-managers-resource/

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Abimes Concept's comment, June 11, 2013 3:19 AM
Very good post thank's Jonha !
Jonha Richman's comment, June 19, 2013 10:16 AM
You're welcome :)
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35 Quick Facebook Guidelines for Brands « The Community Manager

35 Quick Facebook Guidelines for Brands « The Community Manager | Community Management | Scoop.it

Whether you’re using Groups or Pages, you’re probably creating ads and sponsored stories, adding images, creating contests and more. The following best practices should help you in navigating the ever-changing landscape of Facebook rules.

 

Source: http://thecommunitymanager.com/2013/02/20/35-quick-facebook-guidelines-for-brands/

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Caitlin Heller's curator insight, February 20, 2013 10:16 AM

Good practies to follow for Facebook Brands

Jonha Richman's comment, February 20, 2013 10:19 AM
Thanks for sharing Caitlin :)
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Facebook Cheat Sheet [INFOGRAPHIC]

Facebook Cheat Sheet [INFOGRAPHIC] | Community Management | Scoop.it

If you’ve found The Complete Social Media Sizing Cheat Sheet helpful, then you’ll find this Facebook Cheat Sheet equally helpful.

 

Designed by My Clevery Agency, the following infographic aims to help anyone to navigate Facebook like a pro without having to touch your mouse or trackpad.

 

Source: http://ijustdid.org/2012/11/facebook-shortcut

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Sergey Gitinsky's curator insight, December 12, 2012 7:14 AM

Какие горячие клавиши работают в фейсбуке. У меня, правда, Хром, а в нем alt-цифра, например, - это быстрый переход на вкладку номер цифра...

Tim McDonald's curator insight, January 5, 2013 12:23 PM

A few great shortcuts here. 

Eélan M's curator insight, June 11, 2013 8:52 AM

A very helpful cheat sheet for Facebook - Do you have any others for either FB or another platform ?

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Facebook Share Button Now Available to Mobile App

Facebook Share Button Now Available to Mobile App | Community Management | Scoop.it

Facebook has been making some really good moves lately by rolling out several features and changes that, for a change, will delight its users. Earlier this month they have been resting and gradually rolling out the threaded comments feature which allows nested conversation (feature not yet available to most users as of writing).

 

Now they’ve just rolled out another exciting feature which leaves most users to question: Why did it take Facebook this long? Yep, we’re talking about Facebook rolling out the “Share” ability for mobile users! For many months, Facebook users don’t have the ability to “Share” status updates on their mobile phones in contrast to those using Facebook on their desktop. If you think about it, it doesn’t really make sense because out of its over 955 million users, 543 million are mobile users (Source: CNET). 

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How to Build and Grow a Community

How to Build and Grow a Community | Community Management | Scoop.it

Community Management would be nothing without actual community members to manage. When I think of an ideal and great community, the first thing that comes to mind is Reddit. It’s diverse, no censorship. Everyone just have a sub-Reddit where they feel like they belong. It’s a hyperactive community where the content is generated heavily by the community.

 

How Did Reddit Grow its Community – 4 Ways You Can Do Too!

Reddit didn’t just rise as a giant community that easily. It started somewhere. Steve Huffman, one of its founders, explained how they grew the community to what has become one of the most interactive and engaging community.

 

Full article could be found here: http://ijustdid.org/2012/06/community-management

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How Brands Use Pinterest to Increase Traffic and Sales

How Brands Use Pinterest to Increase Traffic and Sales | Community Management | Scoop.it

People are addicted to Pinterest. From September 2011 to February  2012, the monthly unique visits to the Pinterest site grew over 866 percent. Therefore, it makes sense for brands to jump in and leverage the targeted traffic that goes to the site. Here are just some of the most interesting Pinterest marketing campaigns

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How Lady Gaga's manager reinvented the celebrity game with social media (Wired UK)

How Lady Gaga's manager reinvented the celebrity game with social media (Wired UK) | Community Management | Scoop.it

Interesting approach by Lady Gaga's digital team on how to build community, the need for a central hub where celebrities could connect with all their fans, gather data from the online behavior of the fans and how to build and manage the community. 

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10 Ways to Turn your Facebook Timeline into Profits – FREE Webinar

10 Ways to Turn your Facebook Timeline into Profits – FREE Webinar | Community Management | Scoop.it

Mari Smith, the ultimate Facebook Marketing Expert, will have a FREE Webinar on May 15th at noon PST/3PM EST where she will share 10 Essential Facebook Money-Making 'Techie' Tips and ten settings and features that have kept you from fully maximizing your marketing efforts on Facebook!

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18 More Creative Tips to Fire Up Your Facebook Page Cover Photo

18 More Creative Tips to Fire Up Your Facebook Page Cover Photo | Community Management | Scoop.it
Here are 18 more creative ideas to fire up your Facebook Page cover photo! A total of 50+ non-big-brand pages for your inspiration and a BONUS tip near the end.
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9 Excellent Examples of Brands Using Facebook's New Page Design

9 Excellent Examples of Brands Using Facebook's New Page Design | Community Management | Scoop.it
It's been about a week since Facebook launched the new design for brand pages (along with some slightly new rules and capabilities). If you haven't set up your new Facebook page yet, not to worry.
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Preventing Online Community Backlash | Social Media Today

Preventing Online Community Backlash | Social Media Today | Community Management | Scoop.it

Every community manager dreams that their community will be all sunshine and roses. However, that is rarely the case. Every player always has an opinion. When the community manager shares information, no one person consistently shares the same opinion on the topics. Here are some helpful tips on how prevent community backlash.

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11 Ways to Use Content to Build Online Authority

11 Ways to Use Content to Build Online Authority | Community Management | Scoop.it

Being an online authority essentially means you're not only a thought leader on a specific topic, but that you've also taken the time to translate that knowledge in a meaningful way online.

 

Full Article here: http://blog.hubspot.com/blog/tabid/6307/bid/30733/11-Ways-to-Use-Content-to-Build-Online-Authority.aspx#ixzz1jfG1FkwU

 

Curated by: Jonha Revesencio (@jonharules)

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What makes a good community manager?

What makes a good community manager? | Community Management | Scoop.it

Too often people hire community managers when they're really looking for a social media marketer, an SEO specialist, or customer service officer.

 

These can all be helpful skills for an online commnity manager. 

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22 Facebook PR Secrets Every Community Manager Should Know | Search Engine Watch

22 Facebook PR Secrets Every Community Manager Should Know  |  Search Engine Watch | Community Management | Scoop.it

22 Facebook PR Secrets Every Community Manager Should Know
Helpful tips on how to better promote and improve the engagement in your online community. 

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10 Free Essential Resources for Community Managers | Social Media Today

10 Free Essential Resources for Community Managers | Social Media Today | Community Management | Scoop.it

A collection of the best free resources for Social Media Managers to help build a community, keep members engaged and the day-to-day toolkit such as social media content calendar template, social media sizing cheat sheet and reporting template and community guidelines.

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How to use social sciences to build better branded communities | The Wall Blog

How to use social sciences to build better branded communities | The Wall Blog | Community Management | Scoop.it
Most branded community managers only perform a tiny function of their role. They ignore what community builders have been doing for centuries.
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Social Media and Dating: What Do They Have in Common?

Social Media and Dating: What Do They Have in Common? | Community Management | Scoop.it

In case you missed it, last week I discussed about the what does SEO and dating have in common. I’ve gotten some responses from readers and followers on Twitter that both requires attention, focus and it’s quite surprising that guys dig the Ryan Gosling photo as much as the chicks do In this article, we will explore in what ways does social media and dating have in common. Yes, with Ryan Gosling photos to aid the explanations.

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How McDonald’s Dominates the Real and Social World

How McDonald’s Dominates the Real and Social World | Community Management | Scoop.it

Say fastfood and the first thing that comes to mind is McDonald’s. Or maybe no other names would come up next afterwards.

 

If you think about it, they actually dominate not only the fastfood world but even the social or digital world and below are just some of the reasons why.

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How Lady Gaga Reinvented Community Management

How Lady Gaga Reinvented Community Management | Community Management | Scoop.it

No other pop stars has ever reached the stardom and success that Lady Gaga has reached. No other celebrities has ever reached out to their fans like she does. Lady Gaga and her team are marketing geniuses.

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4 Lessons on How to Build Relationships and NOT Break Them

4 Lessons on How to Build Relationships and NOT Break Them | Community Management | Scoop.it

Here are 4 marketing lessons I learned from a non-marketing friend and a gentle nudge for us marketers, what we could be doing wrong

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The Facebook Marketing Guide

The Facebook Marketing Guide | Community Management | Scoop.it

Facebook has an entire resource section with Guides to Success, Best Practices for Page Success, Social Blueprints, and details of the new premium products.

 


See: https://www.facebook.com/business/fmc/guides

 

 

These materials and resources are also available in various languages around the world: French, German, Italian, Spanish, Japanese, Korean, and Portugese.
See: https://www.facebook.com/business/fmc/overview/

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10 Exceptional Social Community Management Tips

10 Exceptional Social Community Management Tips | Community Management | Scoop.it
Are your communities talkative, happy and fully engaged? If not, check out today's list of 10 tips that will help you manage your social communities!
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The Social Media Process Diagram

The Social Media Process Diagram | Community Management | Scoop.it

A simple outline of a social media process.

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5 Things You Should Look For in a Community Manager

5 Things You Should Look For in a Community Manager | Community Management | Scoop.it

How do you find he right community manager? Here are just 5 things that you should look for when hiring.

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