Libraries, Communities and Customers
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Libraries, Communities and Customers
This includes examples of great libraries, community engagement and people that inspire me. Thinking about library communities, the communities they create and are part of as well as the customer experience.
Curated by Abi Mawhirt
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Social Media Skills for Librarians | David Lee King

Social Media Skills for Librarians | David Lee King | Libraries, Communities and Customers | Scoop.it
Last week, I gave a presentation at McGill's Web2PointU Symposium - a cool conference run by students of the School of Information Studies at McGill Un
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#HYPERLIBMOOC: VIDEOS from EXPLORING MOOCS AS LIS AND PROFESSIONAL DEVELOPMENT SPACES | Tame The Web

#HYPERLIBMOOC: VIDEOS from EXPLORING MOOCS AS LIS AND PROFESSIONAL DEVELOPMENT SPACES | Tame The Web | Libraries, Communities and Customers | Scoop.it
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JISCMail

JISCMail | Libraries, Communities and Customers | Scoop.it
Abi Mawhirt's insight:

Home of JISC's comprehensive mailing lists. Infinite source of information.

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Orkney Library & Archive - Welcome to Orkney Library & Archive

Orkney Library & Archive - Welcome to Orkney Library & Archive | Libraries, Communities and Customers | Scoop.it
Abi Mawhirt's insight:

Link to Orkney library - the one with the award-winning Twitter account and great community attitude.

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The Hyperlinked Library

The Hyperlinked Library | Libraries, Communities and Customers | Scoop.it
Abi Mawhirt's insight:

#HyperlibMOOC fantastic community and links to loads of inspiring work.

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Abi Mawhirt | Activity Streams | The Hyperlinked Library

Abi Mawhirt | Activity Streams | The Hyperlinked Library | Libraries, Communities and Customers | Scoop.it
Abi Mawhirt's insight:

My #HyperlibMOOC experience.

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DO LIBRARIES NEED A USER MANIFESTO? Policies that inspire rather than prohibit - The Ubiquitous Librarian - The Chronicle of Higher Education

DO LIBRARIES NEED A USER MANIFESTO? Policies that inspire rather than prohibit - The Ubiquitous Librarian - The Chronicle of Higher Education | Libraries, Communities and Customers | Scoop.it
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St Helens libraries to accept food bank donations as fines

St Helens libraries to accept food bank donations as fines | Libraries, Communities and Customers | Scoop.it
St Helens libraries to accept food bank donations as fines
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Service Design Thinking - How to successfully innovate beyond buzzw...

These are the slides of a talk I gave at the Interaction South America Conference 2013 in Recife, Brazil. Find the videos I showed on our websites: www.myservi
Abi Mawhirt's insight:

Not just focussing on the buzzwords - the customer journey.

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Sign in to Twitter

Sign in to Twitter. Welcome back!
Abi Mawhirt's insight:

My Twitter library community

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Rescooped by Abi Mawhirt from iGeneration - 21st Century Education (Pedagogy & Digital Innovation)
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Innovative Education Apps: Augmented Reality Painting

Innovative Education Apps: Augmented Reality Painting | Libraries, Communities and Customers | Scoop.it
Innovative Education Apps: Augmented Reality Painting

Via Tom D'Amico (@TDOttawa)
Abi Mawhirt's insight:

Augmented reality - explore for accessibility

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Lokman Mohamad's comment, September 1, 2014 8:49 PM
yay