Empathy is the ability to identify and understand another's situation, feelings, and motives. Find out why this is so important in the workplace.
A few weeks ago, I came across a bumper sticker that said: "I am not good at empathy. Will you settle for sarcasm?" The humor in the bumper sticker led me to think of the slight unease or self-conscious discomfort that many people feel when a term such as "empathy" is introduced in a business environment. Notions of "touchy-feely," spring to mind.
While empathy is a right brain activity, it is far from being a touchy-feely topic. At its core, empathy is the oil that keeps relationships running smoothly. The fact that empathy is an important component of effective relationships has been proven: In studies by Dr Antonio Damasio (outlined in his book: "Descartes' Error: Emotion, Reason, and the Human Brain."), medical patients who had damage to part of the brain associated with empathy showed significant deficits in relationship skills, even though their reasoning and learning abilities remained intact.
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What should the role of the corporate support function be in business strategy? Until recently, the answer was relatively straightforward. System-wide, service-oriented functions existed to carry out the many specialized tasks that every corporation needs to have done. Human resources (HR) recruited employees, managed benefits transactions, and oversaw evaluation and promotion practices. Information technology (IT) ran and helped support the company’s computer systems. Finance carried out all processes related to accounts, debts, and taxes. Learning and organizational development offered training programs tagged to the skills the company needed. Legal vetted contracts and managed issues related to compliance. And so on.
HCR Software, a leading provider of compensation management software, today announced a free HR Best Practices Webinar.
Titled How will the Fair Pay Act affect your organization?" the complimentary event will take place on Wednesday, May 20; the keynote speakers are Greg Darnley, Managing Director of HCR Software and Michael Kent, Executive Consultant, Vice President and Chief Human Resources Officer of Jeitosa Group International. To register for this webinar, click: https://www1.gotomeeting.com/register/827490792
Overview of discussion: At the beginning of this year, the Lilly Ledbetter Fair Pay Act of 2009 was signed into law and the Paycheck Fairness Act is likely to pass in this congressional session. Both amend the existing laws to make it significantly easier for plaintiffs to bring pay discrimination actions and greatly increase potential damage awards. This webinar is focused on Fair Pay liability and how it will be affected by the new Lilly Ledbetter Act and other pending legislation.
-What is Fair Pay and what is the Lilly Ledbetter Fair Pay Act of 2009 and the proposed Paycheck Fairness Act:
-Determining your organizations risk for litigation related to Fair Pay issues
-How to address possible Fair Pay issues in a strategic, timely and cost effective manner
About the speakers: Greg Darnley is a Managing Director at HCR Software. An engineer by training (Masters of Electrical Engineering, University of Louisville), Greg has close to twenty-five years of experience in the field of automated compensation [http://compensationxl.com/specs.html and performance systems, starting Meidinger, Inc. and later Mercer. He has been a partner in MacLean Associates, Willis Corroon and Management Science Associates before co-founding InfoTechworks, Inc in 1996. Greg was the chief technology officer of InfoTechWorks, and the chief architect of the firms flagship, web-based, integrated compensation and talent management application. In February of 2005, Greg and his associates sold InfoTechworks to Vurv Technology where he became the Senior Product Manager of Vurvs integrated Talent Management suite of applications. Greg has managed major client implementations for both product and custom software solutions, where he combines his technology background with a wealth of practical compensation management and HR knowledge.
Michael L. Kent is an Executive Consultant, Vice President and Chief Human Resources Officer of Jeitosa Group International, a worldwide strategic business consultancy focused on making global business possible. At Jeitosa, Mike divides his time between strategy consulting with clients and heading Jeitosas internal HR function. He brings his long experience as an HR practitioner, with broad and deep experience in virtually every function of HR and Administration, to assist Jeitosa clients with their strategic challenges in areas including change management, talent management, business ethics, global diversity, mergers and acquisitions and service delivery. Mike is a lifelong HR practitioner, having headed HR at leading companies, including salesforce.com, Farmers Insurance Group, Zurich Personal Insurance and Empire Blue Cross & Blue Shield. While at Farmers, his department won first place in the large company category of the National HR Service Excellence Survey. Mike started his career at ITTCorporation, then the largest conglomerate in the world. He has lived and worked overseas on several occasions and is conversant in French, German and Portuguese.
About HCR Software: Headquartered in Jacksonville, Fl. HCR Software's products CompensationXL, PerformanceXL, and StaffXL help organizations automate their human capital processes and align employee performance with overall business objectives. The Company prides itself on its solid customer references, flexibility in meeting customer requirements and its unique approach to technology that maximizes ROI while minimizing change management challenges. More information can be accessed at http://www.hcrsoftware.com/
This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: http://www.HRmarketer.com) on behalf of the company listed above.
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