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The Art of Evangelism

The Art of Evangelism | Communication | Scoop.it
A long time ago I was a revolutionary at Apple. My job title was “software evangelist.” My responsibility was to evangelize Macintosh to software developers. Later my title was “chief evangelist,”
Richard Lock's insight:

Great communication tips from a master.

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Communication
'The single biggest problem with communication is the illusion that it has taken place' - George Bernard Shaw. <br>That quotation perfectly sums up the communication challenge.
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Comcast's 'Embarrasing' Customer Service Phone Call - YouTube

A Comcast customer service representative refuses a customer's plea to stop internet service. The employees lack of respect seems to be indicative of the com...
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I would have loved to be present for the communication training session of this customer service rep. Clearly the focus was on one-way communication.

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Business jargon: Squaring the circle

Business jargon: Squaring the circle | Communication | Scoop.it
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Let's stop hiding behind business jargon and actually say clearly what we mean, in a way that people understand. The business world would be a better place.

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The Art of Evangelism

The Art of Evangelism | Communication | Scoop.it
A long time ago I was a revolutionary at Apple. My job title was “software evangelist.” My responsibility was to evangelize Macintosh to software developers. Later my title was “chief evangelist,”
Richard Lock's insight:

Great communication tips from a master.

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Rescooped by Richard Lock from Growing To Be A Better Communicator
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16 Body Language Tips to Improve Your Nonverbal Communication

16 Body Language Tips to Improve Your Nonverbal Communication | Communication | Scoop.it

In fact, there is no specific advice on how to use body language. What you do may be interpreted in several ways, depending on the setting and who you are talking to. The body language used in different situations will be different, such as when talking to the boss and when talking to a girl or guy you are interested in. These are some body language tips that allow you to improve your communication skills as well as achieve success in life easily.


Via Daniel Watson, Kevin Watson, Amy Melendez, Bobby Dillard
Richard Lock's insight:

Think of reading body language as a detective trying to solve a crime. No one piece of evidence on its own is worth much. However, when several pieces of evidence point in the same direction - start paying attention.

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Janet Tillotson's curator insight, February 3, 12:40 AM

Interesting...

Graeme Reid's curator insight, February 3, 6:10 PM

Some useful tips to communicate more powerfully.

Authentis Formations's curator insight, March 13, 4:38 AM

De bons conseils !

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8 Conversational Habits That Kill Credibility

8 Conversational Habits That Kill Credibility | Communication | Scoop.it
If you avoid these common errors, you'll be more believable and command more respect.

Via Bobby Dillard
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5 Ways to Do Nothing and Become More Productive

5 Ways to Do Nothing and Become More Productive | Communication | Scoop.it
Counter-intuitively, sometimes doing nothing is your best recourse.
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Ditto saying nothing.

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Non-verbal communication

Non-verbal communication | Communication | Scoop.it
Non-verbal communication: how mixed are your messages
Richard Lock's insight:

Sending a consistent message through all channels really helps people receive and understand your communication. Easy to say, but much harder to achieve.

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How to Give a Killer Presentation

How to Give a Killer Presentation | Communication | Scoop.it

Humans are wired to listen to stories, and metahphors abound for the narrative structures that work best to engage people.. A successful talk is a litle miracle - people see the workd differently afterward.

Richard Lock's insight:

A comprehensive article with lots of great insight, supported by really good examples. The power of a strong narrative shines through. TED is a very good source of inspiration for presenters.

I particularly like reference to silence. A much under utilised tool in a great many business presentations.

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Richard Lock's curator insight, June 24, 2013 2:48 AM

A comprehensive article with lots of great insight, supported by really good examples. The power of a strong narrative shines through. TED is a very good source of inspiration for presenters.

I particularly like reference to silence. A much under utilised tool in a great many business presentations.

Jenifer Rettler's curator insight, June 26, 2013 10:56 AM

Giving a good presentation is highly coachable.  Use a TED model which frames your story to engage the audience and takes them on a journey to caring about your topic. 

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Successful Business Communication: It Starts At The Beginning

Successful Business Communication: It Starts At The Beginning | Communication | Scoop.it
A while back I was able to attend a seminar by Dr. John Lund on communication where he gave some amazing advice on how to better communicate with others. His input was simple and easy to follow, yet powerful.
Richard Lock's insight:

I like the three questions before entering a conversation. I have a slightly different interpretation of the much sited 55%, 38%, 7% concept though.

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Effective Communication Skills

Effective Communication Skills | Communication | Scoop.it
Good communication skills are critical to success. Ensure your key messages are received and understood, easily and quickly.
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7 words that keep confusing the Internet

7 words that keep confusing the Internet | Communication | Scoop.it
Seven little words seem to be the most difficult to understand among English speakers online. It seems pointless to even write this blog post because countless others already have. As I thought about

Via Bobby Dillard
Richard Lock's insight:

The real purpose of communication is to get your messages received and understood. Language has, and always will, continue to evolve. In some instances, following the grammar 'rules' will make your message clear, whilst in others the debate about correct usage rages. Fun debate though.

I think one of the online challenges is typing skill and the instant nature of that medium. Many people treat online comments as verbal, when there are clearly written. 

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10 Steps To Effective Listening

10 Steps To Effective Listening | Communication | Scoop.it

In today’s high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another. Genuine listening has become a rare gift—the gift of time. It helps build relationships, solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work, effective listening means fewer errors and less wasted time. At home, it helps develop resourceful, self-reliant kids who can solve their own problems. Listening builds friendships and careers. It saves money and marriages.


Via Vicki Kossoff @ The Learning Factor
Richard Lock's insight:

I find that in business, people have often received some management training that deals with the importance of active listening. Unfortunately, it frequently results in people learning to look and sound like better listeners rather than focusing on actually listening to their colleagues, customers and stakeholders. It seems that people are often prepared to put more effort into trying to work around the challenge rather than actually deal with it.

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Jerry Busone's curator insight, April 9, 9:18 PM

Greta quote in the cartoon. "nobody hates a listener"

Jerry Busone's curator insight, April 9, 9:19 PM

Great caption in cartoon "Nobody hates a listener"

Stefano Principato's curator insight, April 25, 6:13 AM
  1. Face the speaker and maintain eye contact.
  2. Be attentive, but relaxed.
  3. Keep an open mind.
  4. Listen to the words and try to picture what the speaker is saying.
  5. Don’t interrupt and don’t impose your “solutions.
  6. Wait for the speaker to pause to ask clarifying questions.
  7. Ask questions only to ensure understanding.
  8. Try to feel what the speaker is feeling.
  9. Give the speaker regular feedback.
  10. Pay attention to what isn’t said—to nonverbal cues.









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Fun New Way For An Elevator Pitch To Trigger Your Biz Story

Fun New Way For An Elevator Pitch To Trigger Your Biz Story | Communication | Scoop.it
Why cartoons are so memorable.

Via Karen Dietz
Richard Lock's insight:

Great idea.

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Karen Dietz's curator insight, March 12, 10:26 AM

Elevator pitches about who you are or what you do are always challenging. I don't even like the word 'pitch' because it sounds like you are just pushing a message at someone when what you really want to do is start a conversation.


I do like the word 'trigger' because that's the purpose of these few lines about yourself -- to trigger a conversation where you get to tell your story.


And this article shows us a new and very creative way to get that done: draw your Elevator piece! Use a cartoon. Use a powerful visual. Now that will get people chatting with you!


What fun. This might not work for everyone, but my guess is that it can be wildly applicable. And it's also another terrific way to brand your company and stand out from the crowd. How about putting it on the back of your business card?


Enjoy this creative post and the opportunities it presents.


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it 

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Let's Get Back to Basics: Communication Skills

Let's Get Back to Basics: Communication Skills | Communication | Scoop.it
By any measure, we are communicating at an explosive rate. We spend hours weeding through our in-boxes, preparing reports and attending meetings. We talk, we text, we tweet. But, for all of the
Richard Lock's insight:

You can never learn too much about communication. We simply take far to much for granted considering how vital effective communication is to our success.

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What's the language of your brand? | Trends | Marketing Week

What's the language of your brand? | Trends | Marketing Week | Communication | Scoop.it
Why companies should pay attention to their tone of voice to get ahead. 
Richard Lock's insight:

It doesn't matter whether you are an individaul or a large corporate brand; getting your  visual, tonal and content messages in line makes a significant impact on the effectiveness of your communication.

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Speak Clearly, Correctly and Confidently!

Speak Clearly, Correctly and Confidently! | Communication | Scoop.it

Speak like a Star: Clearly, Correctly, Considerately & Confidently!

Richard Lock's insight:

I regularly work with non-native English speakers on presentation and communication skills and agree that whatever you are comfortable with potentially works best. In an ideal communication world, and to build rapport, I would suggest trying to use the style of those you are communicating with. Using the coding of the receiver is a very powerful communication tool.

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4 Extreme Habits of Highly Successful Remote Teams

4 Extreme Habits of Highly Successful Remote Teams | Communication | Scoop.it
To make a virtual office function well, you may need to take some extreme measures. These companies did--and they're better off for it.

Via Prof. Hankell
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Well, there certainly is a communcation theme here.

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Prof. Hankell's curator insight, June 19, 2013 2:10 PM

REMOTE = far apart; far distant in space; situated at some distance away...

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Great quotes

Great quotes | Communication | Scoop.it
My favourite, and most used quotation.
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For me, this sums up the whole communication challenge.

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